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CASE
STUDY
A Little Digital
Advertising Goes
a Long Way
One Restaurant’s 30-Day, 4381% ROI Success Story
Digital is in!
Digital is in! For some industries, this can be
bad news, as traditional media can take a
backseat to modern technology. Luckily for
the restaurant industry, people will always
be hungry, and they will always be looking
for new dining experiences to satisfy both
their hunger for food and taste for
adventure. Yet, with Instagram, Facebook
and Snapchat overrun by pictures of
delicious meals all around the world, it can
be hard for a local restaurant owner to find
ways to stand out in the digital crowd.
That’s where digital advertising technology
and tactics comes in. This is the story of
how one restaurant turned hungry internet
surfers into happy new customers with the
power of digital advertising, and the team
who skyrocketed their ROI to 4381%.
2
Background
The hero of our case study is the little Mexican restaurant in the heart of
Texas, complete with delicious food and an authentic atmosphere. Café
Mexicana*, in their own words, aims to be “a restaurant that feels like
a vacation.” Mexican cafe by day, and Latin dance club by night, this
local business strives to offer a unique, dynamic dining and
entertainment experience.
Process
The digital advertising fulfilment process for Café
Mexicana involved four main tactics to help drive in-
store visits to the establishment:
1.  Google Adwords campaign with programmatic bidding
2.  Review and location extensions
3.  Customized mobile-optimized landing page
4.  Programmatic display ads with geo fencing and
conversion zone and Facebook ad campaigns
The campaign was built around the creative provided by
Café Mexicana to promote their new $8 lunch deal.
Google Adwords campaign with
programmatic bidding
Using Google Adwords with programmatic bidding ensures
that Café Mexicana is exposed to a highly targeted
audience of people who have indicated purchase intent by
searching for local keywords related to the business.
Programmatic bidding ensures that the budget is spent in
the most effective way possible.
Review & Location Extensions
Review extensions allowed Café Mexicana to include third-
party reviews in their search ads, promoting the good
things that customers had to say directly on the search
results page of Google. By adding star ratings to search
ads, the Café Mexicana ads stood out from the competition
and greatly increased click throughs.
Objectives
We know that the best way to prove value to a local business is to show them tangible results, like real life
customers. Therefore, the best goal for our digital advertising efforts is to drive people to the physical business
location. New hungry happy customers are the most tangible and valuable result to be achieved from digital
advertising for a local restaurant. Café Mexicana’s objective for this campaign was to drive new and existing
customers into their establishment for their new $8 lunch deal.
*The name of the restaurant has been changed to protect their privacy and anonymity.
Café
3
Mexicana
Location Extensions helped consumers find Café Mexicana when they were searching on any of their
mobile devices. When consumers were nearby the physical location of the business, Café Mexicana
appeared at the top of the list to make it easy for people to find their way to it with a map, address or
distance to the business.
Custom Mobile-Optimized landing page
Armed with the logo and promotional picture provided by Café Mexicana, the digital advertising team
designed a custom landing page to encourage people to view lunch specials, engage more deeply
with the business, and
through increased engagement and interest, drive a visit. The landing page included custom engaging
copy, personal testimonials and a call-to-action to encourage consumers to view the new lunch specials
and drive users to come dine. This mobile-optimized landing page would drive store visits and boost
conversion rates for the restaurant.
Programmatic Display Ads with Geo Fencing and Conversion Zone and Facebook ad campaigns
Programmatic bidding ensures that the budget is spent in the most effective way possible. By geo
fencing competitive businesses and restaurants in the area, the digital advertising team is able to target
our ads directly to people who are highly likely to be interested in Café Mexicana. Using geo fenced
conversion zones allowed the team to track once we have served an ad to someone and caused them
to visit the restaurant. This proves real- world performance.
For geo fenced display ads, the team fenced three competitor locations for Mexican and Latin
cuisine, so consumers that visited these locations would be served ads and deals for Café Mexicana
for 30 days after.
All these tactics worked together in harmony to drive real-world results from the digital advertising efforts,
with proven results delivered in monthly reports.
4
The Results
Our digital advertising efforts for Café Mexicana
blew past the guaranteed impression amount of
100,000, and the campaign gained over
157,000 impressions in one month. It also
achieved so much more.
Here are the hard numbers on what came
from just 30 days of digital advertising:
729 357 325
ad clicks engagements
on social &
websiteclicks
restaurant
visits
The best results are the ones that mean
something for your business. Not everyone
speaks in terms of
impressions and CTRs, but every small business
owner understands the value of an in-store visit.
Showing you the real life results we achieved with
our marketing efforts translates the value of digital
advertising into a language we all understand:
new, physical customers.
325 hungry, happy customers
Each restaurant visit was valued at $100, as
dictated by the business upon onboarding. While
the lunch deal itself is $8, the value of the visit
goes beyond that, as the consumers are likely to
bring friends, significant others, and relay their
experience to others to drive
more visits. Based on this valuation, the following numbers were
reached from the campaign efforts:
$582.29 $26,000 4381%
initial
investment
campaign
revenue
return on
investment
It’s easy to see that with the right tools and
tactics, dominating the digital advertising game
can have big return for your business—no
matter the vertical.
We know you want to see ROI. Did an online
display ad result in a store visit? With our digital
advertising, we guarantee impressions and show
the conversions and ROI of each campaign, as
well as real-world results.
We use cutting-edge technology to target
audiences that visit specific locations, such as
local business competitors or visitors to the local
business. In addition to impressions and clicks,
our campaigns track real- world conversions like
store visits and phone calls so you can see the
results that matter.
5
3. Trust the bots
Machines make better decisions, more often and they optimize daily. That’s why our digital advertising
uses programmatic buying, which is quicker, smarter and more efficient. Your dollar goes farther when
trusted with programmatic, resulting in better ROI for your business.
4. Speaking your language
We check our digital advertising jargon at the door! When advertising for small businesses, we know
that many local business owners don’t speak the language of digital marketers. Translating the
results and tactics into relevant metrics like in-store visits and phone calls helps prove the value of
our digital advertising to your business. We replace your vocabulary of impressions, CTRs and reach
with more universally-understandable local business terms like in-store visits, direct phone calls, and
real life sales. Let us handle the advertising jargon, and show you the real-world results we can
produce with them.
Keys to Success
1. Stay top of mind in the threat of
competition Using geo fenced ads that target
your competitors’ establishments will make
sure your business is top-of-mind at the most
dire of times—when your customer is within
your competitors’ grasp. By
fencing competitor locations to your business,
you’re targeting consumers who have proved
interest in what your business has to offer, and
it’s time to show them why your business is the
better choice for that service. Use geofencing
tactics to display ads to your competitors’
customers and keep your business
top-of-mind for the next time they go looking for
that taste of Mexico (or whichever side of the
border their tastebuds are travelling).
2. Keep it connected
The leads that convert are the leads that are
taken down a conversion path that makes sense.
That’s why we drive your leads to a landing page
that’s relevant to your ads and campaign. If a
user sees an ad on Google and clicks through,
they should be taken to a landing page that
echoes the ad and elaborates on the topic that
interested them in the first place. Never leave the
user confused as to how they got where they are.
We know that every step—from original ad, to
landing page, to website—should be connected
and relevant to the step that came before.
6
Want to rock your ROI like Café Mexicana? Contact us today!
h"ps://www.idmd.ca	
  

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Idmd cafe mexicana digital advertising case study

  • 1. CASE STUDY A Little Digital Advertising Goes a Long Way One Restaurant’s 30-Day, 4381% ROI Success Story
  • 2. Digital is in! Digital is in! For some industries, this can be bad news, as traditional media can take a backseat to modern technology. Luckily for the restaurant industry, people will always be hungry, and they will always be looking for new dining experiences to satisfy both their hunger for food and taste for adventure. Yet, with Instagram, Facebook and Snapchat overrun by pictures of delicious meals all around the world, it can be hard for a local restaurant owner to find ways to stand out in the digital crowd. That’s where digital advertising technology and tactics comes in. This is the story of how one restaurant turned hungry internet surfers into happy new customers with the power of digital advertising, and the team who skyrocketed their ROI to 4381%. 2
  • 3. Background The hero of our case study is the little Mexican restaurant in the heart of Texas, complete with delicious food and an authentic atmosphere. Café Mexicana*, in their own words, aims to be “a restaurant that feels like a vacation.” Mexican cafe by day, and Latin dance club by night, this local business strives to offer a unique, dynamic dining and entertainment experience. Process The digital advertising fulfilment process for Café Mexicana involved four main tactics to help drive in- store visits to the establishment: 1.  Google Adwords campaign with programmatic bidding 2.  Review and location extensions 3.  Customized mobile-optimized landing page 4.  Programmatic display ads with geo fencing and conversion zone and Facebook ad campaigns The campaign was built around the creative provided by Café Mexicana to promote their new $8 lunch deal. Google Adwords campaign with programmatic bidding Using Google Adwords with programmatic bidding ensures that Café Mexicana is exposed to a highly targeted audience of people who have indicated purchase intent by searching for local keywords related to the business. Programmatic bidding ensures that the budget is spent in the most effective way possible. Review & Location Extensions Review extensions allowed Café Mexicana to include third- party reviews in their search ads, promoting the good things that customers had to say directly on the search results page of Google. By adding star ratings to search ads, the Café Mexicana ads stood out from the competition and greatly increased click throughs. Objectives We know that the best way to prove value to a local business is to show them tangible results, like real life customers. Therefore, the best goal for our digital advertising efforts is to drive people to the physical business location. New hungry happy customers are the most tangible and valuable result to be achieved from digital advertising for a local restaurant. Café Mexicana’s objective for this campaign was to drive new and existing customers into their establishment for their new $8 lunch deal. *The name of the restaurant has been changed to protect their privacy and anonymity. Café 3 Mexicana
  • 4. Location Extensions helped consumers find Café Mexicana when they were searching on any of their mobile devices. When consumers were nearby the physical location of the business, Café Mexicana appeared at the top of the list to make it easy for people to find their way to it with a map, address or distance to the business. Custom Mobile-Optimized landing page Armed with the logo and promotional picture provided by Café Mexicana, the digital advertising team designed a custom landing page to encourage people to view lunch specials, engage more deeply with the business, and through increased engagement and interest, drive a visit. The landing page included custom engaging copy, personal testimonials and a call-to-action to encourage consumers to view the new lunch specials and drive users to come dine. This mobile-optimized landing page would drive store visits and boost conversion rates for the restaurant. Programmatic Display Ads with Geo Fencing and Conversion Zone and Facebook ad campaigns Programmatic bidding ensures that the budget is spent in the most effective way possible. By geo fencing competitive businesses and restaurants in the area, the digital advertising team is able to target our ads directly to people who are highly likely to be interested in Café Mexicana. Using geo fenced conversion zones allowed the team to track once we have served an ad to someone and caused them to visit the restaurant. This proves real- world performance. For geo fenced display ads, the team fenced three competitor locations for Mexican and Latin cuisine, so consumers that visited these locations would be served ads and deals for Café Mexicana for 30 days after. All these tactics worked together in harmony to drive real-world results from the digital advertising efforts, with proven results delivered in monthly reports. 4
  • 5. The Results Our digital advertising efforts for Café Mexicana blew past the guaranteed impression amount of 100,000, and the campaign gained over 157,000 impressions in one month. It also achieved so much more. Here are the hard numbers on what came from just 30 days of digital advertising: 729 357 325 ad clicks engagements on social & websiteclicks restaurant visits The best results are the ones that mean something for your business. Not everyone speaks in terms of impressions and CTRs, but every small business owner understands the value of an in-store visit. Showing you the real life results we achieved with our marketing efforts translates the value of digital advertising into a language we all understand: new, physical customers. 325 hungry, happy customers Each restaurant visit was valued at $100, as dictated by the business upon onboarding. While the lunch deal itself is $8, the value of the visit goes beyond that, as the consumers are likely to bring friends, significant others, and relay their experience to others to drive more visits. Based on this valuation, the following numbers were reached from the campaign efforts: $582.29 $26,000 4381% initial investment campaign revenue return on investment It’s easy to see that with the right tools and tactics, dominating the digital advertising game can have big return for your business—no matter the vertical. We know you want to see ROI. Did an online display ad result in a store visit? With our digital advertising, we guarantee impressions and show the conversions and ROI of each campaign, as well as real-world results. We use cutting-edge technology to target audiences that visit specific locations, such as local business competitors or visitors to the local business. In addition to impressions and clicks, our campaigns track real- world conversions like store visits and phone calls so you can see the results that matter. 5
  • 6. 3. Trust the bots Machines make better decisions, more often and they optimize daily. That’s why our digital advertising uses programmatic buying, which is quicker, smarter and more efficient. Your dollar goes farther when trusted with programmatic, resulting in better ROI for your business. 4. Speaking your language We check our digital advertising jargon at the door! When advertising for small businesses, we know that many local business owners don’t speak the language of digital marketers. Translating the results and tactics into relevant metrics like in-store visits and phone calls helps prove the value of our digital advertising to your business. We replace your vocabulary of impressions, CTRs and reach with more universally-understandable local business terms like in-store visits, direct phone calls, and real life sales. Let us handle the advertising jargon, and show you the real-world results we can produce with them. Keys to Success 1. Stay top of mind in the threat of competition Using geo fenced ads that target your competitors’ establishments will make sure your business is top-of-mind at the most dire of times—when your customer is within your competitors’ grasp. By fencing competitor locations to your business, you’re targeting consumers who have proved interest in what your business has to offer, and it’s time to show them why your business is the better choice for that service. Use geofencing tactics to display ads to your competitors’ customers and keep your business top-of-mind for the next time they go looking for that taste of Mexico (or whichever side of the border their tastebuds are travelling). 2. Keep it connected The leads that convert are the leads that are taken down a conversion path that makes sense. That’s why we drive your leads to a landing page that’s relevant to your ads and campaign. If a user sees an ad on Google and clicks through, they should be taken to a landing page that echoes the ad and elaborates on the topic that interested them in the first place. Never leave the user confused as to how they got where they are. We know that every step—from original ad, to landing page, to website—should be connected and relevant to the step that came before. 6
  • 7. Want to rock your ROI like Café Mexicana? Contact us today! h"ps://www.idmd.ca