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Fiscal Health and Wellness
through
Priority Based Budgeting (Part I)

Jon Johnson & Chris Fabian
January 29, 2014
1
A Brief Introduction

JON JOHNSON

CHRIS FABIAN
2
3
4
Housing Market –Still Underwater!

5
Personal Savings Rates Trending
Toward 0% – AGAIN!!!

6
Student Loan Debt –
the Next Collapse ????

7
The Financials ….

From an Elected Officials
Perspective
8
9
10
11
12
13
14
15
What are your Elected Officials
really thinking?
• What does all this financial information really tell me?
o Are you saying everything is fine ?
o Are you saying we need to make cuts ?
o Are you saying we need to raise taxes ?
o Are you saying we have more money to spend ?
• What are you asking me to decide ?
OR

• Are you just wanting my “rubber stamp” of approval ?
16
The Beginnings ….
Fiscal Health &
Priority Based Budgeting

17
DOES THIS LOOK FAMILIAR ?????
$300,000,000

Fund Balance
Uses of Funding

$250,000,000

$200,000,000

$150,000,000

$100,000,000

2010-2011 Budget Forecast

2009-2010 Projected Budget

Sources of Funding

$50,000,000

$2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

$(50,000,000)

$(100,000,000)

$(150,000,000)

18
Become a Diagnostician
Solano County, California
Achieving Fiscal Health & Wellness
Phase I: Initial Diagnosis, Prescription and Treatment Plan

ess
elln
&W
alth stic:
?
o
l He
sca Diagnur Means ?
Fi
e
-tim
’t?
nO

ACHIEVING LONG-TERM FISCAL WELLNESS

ACHIEVING FISCAL HEALTH

i
?
ov
ne
With enues vs. O ral G
ing with RevOngoing vs. Gene g Our
nd
Spe Starterentiate Program intainin
q
a
Diff nguish
i
nd M
q
D i st
ng a
q
hi
ts?
blis
me n
q
Esta rves? e Requirte ry?
?
e
ce s
no
q
rv
Prescription of Fiscal Health
Res Reseerve Inve Varianies?
Treatment Options to:
c
Res
?
ding ontingen
s
n
q
rsta Many C Tools? usines
e
q
ü Spend Within Our Means
Und Too ecasting ing B ?
q
ü Establish and Maintain Reserves
For
f Doce Funds
o rvi
q
ü Understand Variances
o st
ng?
e Cnternal StePlan? n Maki
q
ü Establish True Cost of Doing
Tru I Cos
io
is
q
Full
Business
Decsis?
q
erm aly ng?
ü Integrate Long-term Planning into
q
ng-tTrend Ano Planniort Tools? ?
Lo
Decision Making
pp
n a ri
ent ults?
q
Sce sion Su
ernmive Res
ci
q
De
ov
s
q
of G prehen sults?
ultslear, comlue” of Re ?
q
s
Res C ar “Va
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tion
fect
q
Cle
aluaentory? use & Ef d on
V Inv
q
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a se
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Pro Progrtegy Map ation B
a
q
Str
lloc
eA
q
ourc tion?
q
Res itiza
r
q
Prio
Incorporate Economic
Analysis and Long-term
Planning into DecisionMaking

Support Resource
Allocation Decision
Making with
Prioritization of
Programs

“Spend Within
Our Means”

Fiscal
Health

Transparent About
the “True Cost of
Doing Business”

Achieve
Fiscal Health

Fiscal
Wellness
Systematically
Evaluate Program
Efficiency

Establish and
Maintain Reserves

Understand
Variances
(Budget vs. Actual)

Value Programs
Based on
Evidence of their
Influence on
Results

Identify, Define
and Value the
Results of
Government

Prescription of Fiscal Wellness
Treatment Options to:
ü
ü
ü
ü
ü

Sustain Fiscal Health Achievements
Identify, Define and Value Results of
County
Value Programs (Based on Results)
Evaluate Program Efficiency
Support Resource Allocation
Decision Making with Program
Prioritization

19
Achieving Fiscal Health & Wellness
2 Strategic Initiatives

Fiscal Health

Long-term Fiscal Wellness

20
BRINGING VISION INTO FOCUS
WITH A NEW “LENS”

21
Who is Looking through the “New Lens”
ARIZONA - Chandler ; Queen Creek ;
Goodyear

IDAHO – Post Falls

CALIFORNIA - Walnut Creek ; San Jose;
Monterey; Sacramento; Seaside;
Fairfield; Placentia; Mission Viejo;
Salinas; Temple City

KANSAS - Shawnee

CANADA - Edmonton; Alberta Ministry of
Health

ILLINOIS – Boone County
MISSOURI - Branson

MONTANA - Billings
NEBRASKA - Grand Island
NEW MEXICO - San Juan County

COLORADO - Boulder; Longmont; Fort
Collins; Wheat Ridge; Jefferson
County; Thornton; ; Dillon Valley
Water/Sewer District; Manitou
Springs; Victor; Mountain View Fire
Protection District; Loveland

NEVADA - Douglas County

FLORIDA - Lakeland ; Delray Beach; Pasco
County; Plantation

TEXAS - Plano; Southlake

GEORGIA - Roswell; Cobb County

WYOMING - Green River

NORTH CAROLINA - Cary
OHIO - Blue Ash; Cincinnati
OREGON - Tualatin; Springfield
PENNSYLVANIA - Lehigh County

VIRGINIA - Chesapeake; Christiansburg
22
23
Fiscal Health & Wellness through

Priority Based Budgeting

24
25
Achieving Fiscal Health
-ORConfessions of a 30-year
Finance Director !

26
ACHIEVING FISCAL HEALTH

27
Strategic Questions
1. How much do we have available to spend?
- (not “How much do you need”?)

28
Approach to Fiscal Health #1:
“Spend Within Your Means”
Apply Diagnostics – DO YOU…
o Start with revenues?
• Know what “drives” each major revenue source?
• Prepare a formal organization-wide Revenue
Manual?
o Distinguish one-time from ongoing sources and uses?
• Have a process in place to “track” them
separately?
• Demonstrate this differentiation in your forecasts
and other financial documents?
o Differentiate Program Revenues from General
Government Revenues?
• Adjust budget allocations to departments for
changes in associated Program Revenues?
29
Differentiate Ongoing and One-time

30
Published “Revenue Manual”

31
Approach to Fiscal Health #1:
“Spend Within Your Means”
Available Treatments:
o Achieve ongoing alignment
• Fund operating expenditures with reliable ongoing
revenues
• Prevent reliance on volatile revenues (that might not
come in!)

o Achieve one-time alignment
• Fund one-time costs with one-time sources
• Ensure reserves aren’t used for ongoing expenses

o Promote revenue diversification and enhancement
32
Strategic Questions
1. How much do we have available to spend? -

(not “How much do you need”?)

2. Why do we need to keep “money in the
bank”?

33
Approach to Fiscal Health #2:
Establish and Maintain Reserves
Apply Diagnostics – DO YOU…
 Understand what makes up Fund Balance(s) and why you

hold reserves?
 Have a formal “inventory” of all restricted or designated
fund balance reserves, stating their purpose, the authority
establishing them and how they are to be calculated?

 Have a written fund balance reservation policy?



Monitor fund balances to ensure that reserves are
maintained?
Ensure established working capital reserves are sufficient to
meet emergency needs or short-term revenue shortfalls?

 Monitor Fund Balance levels to ensure they “aren’t too little”

OR “too much”, but “just right”?

34
Determining the “Right” Level
 Baseline recommendation (General Fund)–
 5% to 15% of operating revenue
 1 to 2 months operating expenditures
 Adjust for:
 Historic Events and Past Experience
 Government Size
 Revenue Stability
 Future Capital Needs

35
Standard & Poor's Views
 Low

= 0% or “below”

 Adequate

=1% to 4%

 Good

= 4% to 8%

 Strong

= 8% to 15%

 Very Strong

= Above 15%

36
Approach to Fiscal Health #2:
Establish and Maintain Reserves
Available Treatments
o Establish a written Working Capital/Emergency
Reserve policy
• Provides back-up plan for emergencies, revenue
shortfalls, or other unforeseen changes
o Identify, document and understand all reserves

o Review adequacy of Fund Balance levels
• Hold only appropriate amount in reserve to
establish credibility with internal and external
stakeholders
o Set aside funding for long-range plans, major
maintenance and asset replacement
37
Strategic Questions
1. How much do we have available to spend? -

(not “How much do you need”?)
2. Why do we need to keep “money in the bank”?

3. What’s the “difference”?

38
Approach to Fiscal Health #3:
Understand Variances
Apply Diagnostics – DO YOU…
 Include cyclical (one-time) expenditures in ongoing

operating budgets?

 Allow Departments to budget for contingencies?
 Consistently have revenue/expenditure variances at

year-end?
 Overlook thorough analysis of budget-to-actual
variances?

 Count on “savings” resulting from budget-to-actual

variances?

 Have large capital project “carry-forwards” at year

end?

39
Types of Variance Analysis
o Revenues & Expenditures
•
•
•
•

Budget to Actual
Historical year to year actuals
Cyclical trends
Ongoing vs. one-time occurrence

o Multi-year Capital Projects

• Eliminate Carry-forwards
• Avoid excessive “change orders”

40
Types of Variance Analysis
o Employee Compensation

• Comp Plan vs. Actual Wages Paid
o Hiring Range
o Maximum Range

• Market Comparison - based on total
compensation
• Approved FTE Count

o Accounts Receivable

• Difference between amounts due
and amounts billed?
• Difference between amounts billed
and amounts collected
41
Approach to Fiscal Health #3:
Understand Variances
Available Treatments:
 Strive to align budget with actuals (a source of
“hidden treasure”)
 Refine salary and benefit projections, to align with
actual costs incurred
 Provide more effective budget monitoring and
management to eliminate variances
 Identify and eliminate the “fluff”
 Fund cyclical expenditures with one-time funding
sources
 Consolidate contingencies maintained in department
budgets
 Analyze and understand revenue variances
 Promote multi-year budgeting for capital projects
42
Strategic Questions
1. How much do we have available to spend? -

(not “How much do you need”?)
2. Why do we need to keep “money in the bank”?
3. What’s the “difference”?

4. “It costs how much”????????

43
Approach to Fiscal Health #4:
Transparent About “True Cost of Doing Business”
Apply Diagnostics – DO YOU…
o Allocate overhead and administrative costs to Funds
and/or Departments that benefit from those services?
o Utilize Internal Service Funds to align delivery and
cost of internal services with customer demand?
• Know what services are best adapted to an
Internal Service Fund approach?
• Understand how internal charges are established
and distributed?
• Ensure that internal customers perceive that costs
are transparent and there is an ability to influence
those costs by altering their own demand?
44
Approach to Fiscal Health #4:
Transparent About “True Cost of Doing Business”
Apply Diagnostics – DO YOU…
 Identify total cost (direct AND indirect) for all
programs?
• Prepare a Full Cost Allocation plan in addition
to an OMB A-87 Cost Allocation Plan?
• How is this Plan incorporated into the budget
process?
 Establish fees for service that recapture appropriate
level of total costs of providing that service?

45
Internal Service Funds (ISF)
• What Do We Mean?
o Approach to fairly and equitably allocate costs of
“internally focused” services to those who use them
o Usually involve internal service providers such as Fleet,
I.T. and Facilities

• Why Should They Be Used?
o Better articulate what services are provided
o Identify the “true cost of doing business”
o Generate better conversations about value of these
services to end user
o Facilitate better dialogue about service delivery
options and choices
46
Key Components of an ISF
• Program Inventory

o Identify programs – distinct from “tasks” (too small) or
divisions (too large)
o Determine base level of service
o Determine discretionary levels of service above base
levels

• Program Costs

o Direct costs
o Indirect costs (internal services have these too!)
o Organizational administrative/overhead costs

• Basis for “Charging” Program Costs to End
User
o Identify how “demand” or “need” is generated
o Determine appropriate allocation methodology

47
Approach to Fiscal Health #4:
Transparent About “True Cost of Doing Business”
Available Treatments:
 Establish Internal Service Funds and engage
Departments in assessing demands for these services

 Promote enhancement of cost recovery for programs
where appropriate
 Diversify cost burden from General Fund by
appropriately sharing costs among other dedicated
revenue streams
 Inventory and cost all programs
• Utilize Full Cost Plans to better determine the true
cost (direct and indirect) of offering programs/
services
48
Strategic Questions
1. How much do we have available to spend?

- (not “How much do you need”?)
2. Why do we need to keep “money in the
bank”?
3. What’s the “difference”?
4. “It costs how much”????????

5. “What’s the plan” and what could cause
it to change?
6. What does the future look like?
7. “What if………..”???
49
Approach to Fiscal Health #5:
Economic Analysis & Long-term Planning
Apply Diagnostics – DO YOU…
 Incorporate ALL long-term plans developed within the
organization into your financial forecasts?
 Prepare comprehensive, multi-year Capital
Improvement Plan, and clearly identify associated
ongoing operating costs?
• Understand how the CIP impacts the budget
process and your long-term financial forecasts?
 Identify only relevant economic indicators to
monitor?
 Effectively utilize appropriate “tools” to communicate
financial position to all stakeholders (elected
officials, citizens and staff)?
50
KEY ECONOMIC INDICATORS
o Both External and Internal

o Focus on only what is relevant!!!!!!
o Utilize TRENDS over Benchmarks

o Demonstrate organizational impacts

51
Approach to Fiscal Health #5:
Economic Analysis & Long-term Planning
Available Treatments:
 Prepare a 5 to 10 year financial forecast




Use relevant key indicators and trend analysis to improve
decision-making
Update and present on regular basis throughout the year
Identify potential points of failure and plan for needed
changes

 Utilize simple, graphic communication tool to illustrate fiscal

health position to all stakeholders
 Keep decision makers focused on high-level stewardship
role
 Access impact of “today’s” decisions on future financial
sustainability
 Allow scenario-planning which encourages flexible and
adaptive decision-making

52
Looks like a Financially
“Healthy” Organization – Right?

53
Let’s Look through a Different Lens!

54
“FISCAL HEALTH DIAGNOSTIC TOOL” –
Tell the Story with a “Picture”

55
56
57
Tools of Fiscal Wellness
• Identify Community “ RESULTS”
o Supplemented by Internal Organization’s “Governance” Results

• Communicate meaning of Results using “RESULTS
MAPS”
• Inventory of Programs and Services
o Supported by associated Program Costs; Program Revenues and FTE

• Evaluate “what we do” against “what we are in
business to do”
• Allocate resources based on Community Priorities
o Looking through the “NEW LENS” of the “Resource Alignment
Diagnostic Tool”
58
Diagnostic Questions to Ask
Does your organization differentiate between
ONE-TIME
and
ONGOING
revenues
and
expenditures?
If yes, how are they tracked? Does your forecast
demonstrate this differentiation?

How does your organization differentiate
“program” revenues from “enterprise” revenues
such as taxes, earnings on investments, franchise
fees, etc.?
Does your organization prepare a formal Revenue
Manual?
If yes, what type of information is included?

59
Diagnostic Questions to Ask
Does your organization have a written fund balance
reservation policy?
If yes, how are you monitoring those reserves to ensure
that they are properly and adequately maintained?

Are established working capital reserves sufficient to
meet emergency needs or short-term revenue
shortfalls?
Does your organization have an inventory of all
restricted or designated fund balance (reserves)?
If yes, does it indicate the purpose for the reserve, cite
the authority for its establishment and show how it is
calculated?
60
Diagnostic Questions to Ask
Are variances between budgeted and actual
revenues and expenditures analyzed and
explained?
If yes, how do those variances impact future
budget cycles?

Does your organization utilize
Compensation Plan to establish
salary/wage ranges?

a formal
employee

If yes, how often is the plan updated?

When assessing the adequacy of employee
compensation, are employee benefit packages
included in this assessment?
61
Diagnostic Questions to Ask
Does your organization utilize Internal Service
Funds?

If yes, what are the services provided by each fund and
how are internal charges established and distributed?
Are appropriate demand metrics evaluated when
determining how internal charges are to be assessed or
distributed?
Do internal customers perceive that the calculation and
assessment of those internal charges is transparent and
that they can influence those charges by altering their
own demand?

Does your organization prepare a Full Cost
Allocation plan in addition to an OMB A-87 Cost
Allocation Plan?
If yes, how is this plan incorporated into the budget
process?
62
Diagnostic Questions to Ask
Does your Five-Year forecast incorporate ALL other
long-term plans developed by your organization?

Does your organization
Improvement Plan (CIP) ?

prepare

a

Capital

If yes, what information is included and how is it
utilized in your budget process and your financial
forecasts?

What tools does your organization use to
communicate financial information to its elected
decision-makers?

63

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Idaho ICMA - Fiscal Health Presentation

  • 1. Fiscal Health and Wellness through Priority Based Budgeting (Part I) Jon Johnson & Chris Fabian January 29, 2014 1
  • 2. A Brief Introduction JON JOHNSON CHRIS FABIAN 2
  • 3. 3
  • 4. 4
  • 5. Housing Market –Still Underwater! 5
  • 6. Personal Savings Rates Trending Toward 0% – AGAIN!!! 6
  • 7. Student Loan Debt – the Next Collapse ???? 7
  • 8. The Financials …. From an Elected Officials Perspective 8
  • 9. 9
  • 10. 10
  • 11. 11
  • 12. 12
  • 13. 13
  • 14. 14
  • 15. 15
  • 16. What are your Elected Officials really thinking? • What does all this financial information really tell me? o Are you saying everything is fine ? o Are you saying we need to make cuts ? o Are you saying we need to raise taxes ? o Are you saying we have more money to spend ? • What are you asking me to decide ? OR • Are you just wanting my “rubber stamp” of approval ? 16
  • 17. The Beginnings …. Fiscal Health & Priority Based Budgeting 17
  • 18. DOES THIS LOOK FAMILIAR ????? $300,000,000 Fund Balance Uses of Funding $250,000,000 $200,000,000 $150,000,000 $100,000,000 2010-2011 Budget Forecast 2009-2010 Projected Budget Sources of Funding $50,000,000 $2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 $(50,000,000) $(100,000,000) $(150,000,000) 18
  • 19. Become a Diagnostician Solano County, California Achieving Fiscal Health & Wellness Phase I: Initial Diagnosis, Prescription and Treatment Plan ess elln &W alth stic: ? o l He sca Diagnur Means ? Fi e -tim ’t? nO ACHIEVING LONG-TERM FISCAL WELLNESS ACHIEVING FISCAL HEALTH i ? ov ne With enues vs. O ral G ing with RevOngoing vs. Gene g Our nd Spe Starterentiate Program intainin q a Diff nguish i nd M q D i st ng a q hi ts? blis me n q Esta rves? e Requirte ry? ? e ce s no q rv Prescription of Fiscal Health Res Reseerve Inve Varianies? Treatment Options to: c Res ? ding ontingen s n q rsta Many C Tools? usines e q ü Spend Within Our Means Und Too ecasting ing B ? q ü Establish and Maintain Reserves For f Doce Funds o rvi q ü Understand Variances o st ng? e Cnternal StePlan? n Maki q ü Establish True Cost of Doing Tru I Cos io is q Full Business Decsis? q erm aly ng? ü Integrate Long-term Planning into q ng-tTrend Ano Planniort Tools? ? Lo Decision Making pp n a ri ent ults? q Sce sion Su ernmive Res ci q De ov s q of G prehen sults? ultslear, comlue” of Re ? q s Res C ar “Va ? tion fect q Cle aluaentory? use & Ef d on V Inv q a C a se s– gram am q Pro Progrtegy Map ation B a q Str lloc eA q ourc tion? q Res itiza r q Prio Incorporate Economic Analysis and Long-term Planning into DecisionMaking Support Resource Allocation Decision Making with Prioritization of Programs “Spend Within Our Means” Fiscal Health Transparent About the “True Cost of Doing Business” Achieve Fiscal Health Fiscal Wellness Systematically Evaluate Program Efficiency Establish and Maintain Reserves Understand Variances (Budget vs. Actual) Value Programs Based on Evidence of their Influence on Results Identify, Define and Value the Results of Government Prescription of Fiscal Wellness Treatment Options to: ü ü ü ü ü Sustain Fiscal Health Achievements Identify, Define and Value Results of County Value Programs (Based on Results) Evaluate Program Efficiency Support Resource Allocation Decision Making with Program Prioritization 19
  • 20. Achieving Fiscal Health & Wellness 2 Strategic Initiatives Fiscal Health Long-term Fiscal Wellness 20
  • 21. BRINGING VISION INTO FOCUS WITH A NEW “LENS” 21
  • 22. Who is Looking through the “New Lens” ARIZONA - Chandler ; Queen Creek ; Goodyear IDAHO – Post Falls CALIFORNIA - Walnut Creek ; San Jose; Monterey; Sacramento; Seaside; Fairfield; Placentia; Mission Viejo; Salinas; Temple City KANSAS - Shawnee CANADA - Edmonton; Alberta Ministry of Health ILLINOIS – Boone County MISSOURI - Branson MONTANA - Billings NEBRASKA - Grand Island NEW MEXICO - San Juan County COLORADO - Boulder; Longmont; Fort Collins; Wheat Ridge; Jefferson County; Thornton; ; Dillon Valley Water/Sewer District; Manitou Springs; Victor; Mountain View Fire Protection District; Loveland NEVADA - Douglas County FLORIDA - Lakeland ; Delray Beach; Pasco County; Plantation TEXAS - Plano; Southlake GEORGIA - Roswell; Cobb County WYOMING - Green River NORTH CAROLINA - Cary OHIO - Blue Ash; Cincinnati OREGON - Tualatin; Springfield PENNSYLVANIA - Lehigh County VIRGINIA - Chesapeake; Christiansburg 22
  • 23. 23
  • 24. Fiscal Health & Wellness through Priority Based Budgeting 24
  • 25. 25
  • 26. Achieving Fiscal Health -ORConfessions of a 30-year Finance Director ! 26
  • 28. Strategic Questions 1. How much do we have available to spend? - (not “How much do you need”?) 28
  • 29. Approach to Fiscal Health #1: “Spend Within Your Means” Apply Diagnostics – DO YOU… o Start with revenues? • Know what “drives” each major revenue source? • Prepare a formal organization-wide Revenue Manual? o Distinguish one-time from ongoing sources and uses? • Have a process in place to “track” them separately? • Demonstrate this differentiation in your forecasts and other financial documents? o Differentiate Program Revenues from General Government Revenues? • Adjust budget allocations to departments for changes in associated Program Revenues? 29
  • 32. Approach to Fiscal Health #1: “Spend Within Your Means” Available Treatments: o Achieve ongoing alignment • Fund operating expenditures with reliable ongoing revenues • Prevent reliance on volatile revenues (that might not come in!) o Achieve one-time alignment • Fund one-time costs with one-time sources • Ensure reserves aren’t used for ongoing expenses o Promote revenue diversification and enhancement 32
  • 33. Strategic Questions 1. How much do we have available to spend? - (not “How much do you need”?) 2. Why do we need to keep “money in the bank”? 33
  • 34. Approach to Fiscal Health #2: Establish and Maintain Reserves Apply Diagnostics – DO YOU…  Understand what makes up Fund Balance(s) and why you hold reserves?  Have a formal “inventory” of all restricted or designated fund balance reserves, stating their purpose, the authority establishing them and how they are to be calculated?  Have a written fund balance reservation policy?   Monitor fund balances to ensure that reserves are maintained? Ensure established working capital reserves are sufficient to meet emergency needs or short-term revenue shortfalls?  Monitor Fund Balance levels to ensure they “aren’t too little” OR “too much”, but “just right”? 34
  • 35. Determining the “Right” Level  Baseline recommendation (General Fund)–  5% to 15% of operating revenue  1 to 2 months operating expenditures  Adjust for:  Historic Events and Past Experience  Government Size  Revenue Stability  Future Capital Needs 35
  • 36. Standard & Poor's Views  Low = 0% or “below”  Adequate =1% to 4%  Good = 4% to 8%  Strong = 8% to 15%  Very Strong = Above 15% 36
  • 37. Approach to Fiscal Health #2: Establish and Maintain Reserves Available Treatments o Establish a written Working Capital/Emergency Reserve policy • Provides back-up plan for emergencies, revenue shortfalls, or other unforeseen changes o Identify, document and understand all reserves o Review adequacy of Fund Balance levels • Hold only appropriate amount in reserve to establish credibility with internal and external stakeholders o Set aside funding for long-range plans, major maintenance and asset replacement 37
  • 38. Strategic Questions 1. How much do we have available to spend? - (not “How much do you need”?) 2. Why do we need to keep “money in the bank”? 3. What’s the “difference”? 38
  • 39. Approach to Fiscal Health #3: Understand Variances Apply Diagnostics – DO YOU…  Include cyclical (one-time) expenditures in ongoing operating budgets?  Allow Departments to budget for contingencies?  Consistently have revenue/expenditure variances at year-end?  Overlook thorough analysis of budget-to-actual variances?  Count on “savings” resulting from budget-to-actual variances?  Have large capital project “carry-forwards” at year end? 39
  • 40. Types of Variance Analysis o Revenues & Expenditures • • • • Budget to Actual Historical year to year actuals Cyclical trends Ongoing vs. one-time occurrence o Multi-year Capital Projects • Eliminate Carry-forwards • Avoid excessive “change orders” 40
  • 41. Types of Variance Analysis o Employee Compensation • Comp Plan vs. Actual Wages Paid o Hiring Range o Maximum Range • Market Comparison - based on total compensation • Approved FTE Count o Accounts Receivable • Difference between amounts due and amounts billed? • Difference between amounts billed and amounts collected 41
  • 42. Approach to Fiscal Health #3: Understand Variances Available Treatments:  Strive to align budget with actuals (a source of “hidden treasure”)  Refine salary and benefit projections, to align with actual costs incurred  Provide more effective budget monitoring and management to eliminate variances  Identify and eliminate the “fluff”  Fund cyclical expenditures with one-time funding sources  Consolidate contingencies maintained in department budgets  Analyze and understand revenue variances  Promote multi-year budgeting for capital projects 42
  • 43. Strategic Questions 1. How much do we have available to spend? - (not “How much do you need”?) 2. Why do we need to keep “money in the bank”? 3. What’s the “difference”? 4. “It costs how much”???????? 43
  • 44. Approach to Fiscal Health #4: Transparent About “True Cost of Doing Business” Apply Diagnostics – DO YOU… o Allocate overhead and administrative costs to Funds and/or Departments that benefit from those services? o Utilize Internal Service Funds to align delivery and cost of internal services with customer demand? • Know what services are best adapted to an Internal Service Fund approach? • Understand how internal charges are established and distributed? • Ensure that internal customers perceive that costs are transparent and there is an ability to influence those costs by altering their own demand? 44
  • 45. Approach to Fiscal Health #4: Transparent About “True Cost of Doing Business” Apply Diagnostics – DO YOU…  Identify total cost (direct AND indirect) for all programs? • Prepare a Full Cost Allocation plan in addition to an OMB A-87 Cost Allocation Plan? • How is this Plan incorporated into the budget process?  Establish fees for service that recapture appropriate level of total costs of providing that service? 45
  • 46. Internal Service Funds (ISF) • What Do We Mean? o Approach to fairly and equitably allocate costs of “internally focused” services to those who use them o Usually involve internal service providers such as Fleet, I.T. and Facilities • Why Should They Be Used? o Better articulate what services are provided o Identify the “true cost of doing business” o Generate better conversations about value of these services to end user o Facilitate better dialogue about service delivery options and choices 46
  • 47. Key Components of an ISF • Program Inventory o Identify programs – distinct from “tasks” (too small) or divisions (too large) o Determine base level of service o Determine discretionary levels of service above base levels • Program Costs o Direct costs o Indirect costs (internal services have these too!) o Organizational administrative/overhead costs • Basis for “Charging” Program Costs to End User o Identify how “demand” or “need” is generated o Determine appropriate allocation methodology 47
  • 48. Approach to Fiscal Health #4: Transparent About “True Cost of Doing Business” Available Treatments:  Establish Internal Service Funds and engage Departments in assessing demands for these services  Promote enhancement of cost recovery for programs where appropriate  Diversify cost burden from General Fund by appropriately sharing costs among other dedicated revenue streams  Inventory and cost all programs • Utilize Full Cost Plans to better determine the true cost (direct and indirect) of offering programs/ services 48
  • 49. Strategic Questions 1. How much do we have available to spend? - (not “How much do you need”?) 2. Why do we need to keep “money in the bank”? 3. What’s the “difference”? 4. “It costs how much”???????? 5. “What’s the plan” and what could cause it to change? 6. What does the future look like? 7. “What if………..”??? 49
  • 50. Approach to Fiscal Health #5: Economic Analysis & Long-term Planning Apply Diagnostics – DO YOU…  Incorporate ALL long-term plans developed within the organization into your financial forecasts?  Prepare comprehensive, multi-year Capital Improvement Plan, and clearly identify associated ongoing operating costs? • Understand how the CIP impacts the budget process and your long-term financial forecasts?  Identify only relevant economic indicators to monitor?  Effectively utilize appropriate “tools” to communicate financial position to all stakeholders (elected officials, citizens and staff)? 50
  • 51. KEY ECONOMIC INDICATORS o Both External and Internal o Focus on only what is relevant!!!!!! o Utilize TRENDS over Benchmarks o Demonstrate organizational impacts 51
  • 52. Approach to Fiscal Health #5: Economic Analysis & Long-term Planning Available Treatments:  Prepare a 5 to 10 year financial forecast    Use relevant key indicators and trend analysis to improve decision-making Update and present on regular basis throughout the year Identify potential points of failure and plan for needed changes  Utilize simple, graphic communication tool to illustrate fiscal health position to all stakeholders  Keep decision makers focused on high-level stewardship role  Access impact of “today’s” decisions on future financial sustainability  Allow scenario-planning which encourages flexible and adaptive decision-making 52
  • 53. Looks like a Financially “Healthy” Organization – Right? 53
  • 54. Let’s Look through a Different Lens! 54
  • 55. “FISCAL HEALTH DIAGNOSTIC TOOL” – Tell the Story with a “Picture” 55
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  • 58. Tools of Fiscal Wellness • Identify Community “ RESULTS” o Supplemented by Internal Organization’s “Governance” Results • Communicate meaning of Results using “RESULTS MAPS” • Inventory of Programs and Services o Supported by associated Program Costs; Program Revenues and FTE • Evaluate “what we do” against “what we are in business to do” • Allocate resources based on Community Priorities o Looking through the “NEW LENS” of the “Resource Alignment Diagnostic Tool” 58
  • 59. Diagnostic Questions to Ask Does your organization differentiate between ONE-TIME and ONGOING revenues and expenditures? If yes, how are they tracked? Does your forecast demonstrate this differentiation? How does your organization differentiate “program” revenues from “enterprise” revenues such as taxes, earnings on investments, franchise fees, etc.? Does your organization prepare a formal Revenue Manual? If yes, what type of information is included? 59
  • 60. Diagnostic Questions to Ask Does your organization have a written fund balance reservation policy? If yes, how are you monitoring those reserves to ensure that they are properly and adequately maintained? Are established working capital reserves sufficient to meet emergency needs or short-term revenue shortfalls? Does your organization have an inventory of all restricted or designated fund balance (reserves)? If yes, does it indicate the purpose for the reserve, cite the authority for its establishment and show how it is calculated? 60
  • 61. Diagnostic Questions to Ask Are variances between budgeted and actual revenues and expenditures analyzed and explained? If yes, how do those variances impact future budget cycles? Does your organization utilize Compensation Plan to establish salary/wage ranges? a formal employee If yes, how often is the plan updated? When assessing the adequacy of employee compensation, are employee benefit packages included in this assessment? 61
  • 62. Diagnostic Questions to Ask Does your organization utilize Internal Service Funds? If yes, what are the services provided by each fund and how are internal charges established and distributed? Are appropriate demand metrics evaluated when determining how internal charges are to be assessed or distributed? Do internal customers perceive that the calculation and assessment of those internal charges is transparent and that they can influence those charges by altering their own demand? Does your organization prepare a Full Cost Allocation plan in addition to an OMB A-87 Cost Allocation Plan? If yes, how is this plan incorporated into the budget process? 62
  • 63. Diagnostic Questions to Ask Does your Five-Year forecast incorporate ALL other long-term plans developed by your organization? Does your organization Improvement Plan (CIP) ? prepare a Capital If yes, what information is included and how is it utilized in your budget process and your financial forecasts? What tools does your organization use to communicate financial information to its elected decision-makers? 63