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Big	
  Data,	
  Informa/on	
  Goods	
  and	
  the	
  
Adver/sing	
  Value	
  Chain	
  
	
  
São	
  Paulo,	
  04/16/2013	
  
Marcelo	
  Cou/nho	
  
Terra	
  Networks	
  /	
  Fundação	
  Getúlio	
  Vargas	
  
marcelo.cou*nho@corp.terra.com.br	
   @mcou*nho	
  
Broadcast	
  was	
  built	
  around	
  the	
  technological	
  capacites	
  of	
  
media	
  produc/on,	
  distribu/on	
  and	
  consump/on	
  
Consumercast:	
  the	
  age	
  of	
  media	
  spreadable	
  around	
  
consumer	
  needs	
  and	
  technological	
  capaci/es	
  
Fonte: The Economist, 5/3/2013
Consumers	
  now	
  have	
  capacity	
  to	
  produce,	
  edit	
  and	
  
disseminate	
  content	
  
Source:	
  Nielsen	
  (US	
  consumers)	
  
Media	
  usage	
  is	
  increasing	
  and	
  shiBing	
  
0%	
  
10%	
  
20%	
  
30%	
  
40%	
  
50%	
  
60%	
  
70%	
  
80%	
  
FR	
   NO	
   UK	
   SE	
   FI	
   DE	
   ES	
   IT	
  
53%	
  of	
  Europeans	
  are	
  media	
  mul/-­‐taskers	
  
Source	
  IAB	
  Europe	
  Mediascope	
  2012	
  
Acesso	
  a	
  Internet	
  simultâneo	
  à	
  televisão	
  
Sample:	
  Argen-na	
  (600)	
  /	
  	
  Brasil	
  (1000)	
  /	
  Chile	
  (600)	
  /	
  Colômbia	
  (600)	
  /	
  
Espanha	
  (1000)	
  /	
  México	
  (1000)	
  /	
  Peru	
  (600)	
  /	
  US	
  (1200)	
  
Simultaneous	
  use:	
  Web	
  and	
  	
  TV	
   Main	
  aVen/on	
  focus	
  
28	
  
30	
  
28	
  
17	
  
12	
  
21	
  
22	
  
28	
  
35	
  
34	
  
33	
  
33	
  
33	
  
33	
  
37	
  
35	
  
16	
  
17	
  
19	
  
24	
  
25	
  
21	
  
21	
  
22	
  
11	
  
11	
  
14	
  
16	
  
15	
  
17	
  
13	
  
7	
  
10	
  
9	
  
6	
  
9	
  
16	
  
9	
  
7	
  
8	
  
Always	
   Almost	
  always	
  
Some*mes	
   Seldom	
  
Never	
  
55	
  
49	
  
48	
  
49	
  
57	
  
55	
  
50	
  
53	
  
37	
  
44	
  
46	
  
44	
  
35	
  
37	
  
42	
  
39	
  
8	
  
7	
  
6	
  
7	
  
8	
  
8	
  
8	
  
8	
  
I	
  pay	
  more	
  a[en*on	
  to	
  the	
  web	
  
I	
  pay	
  the	
  same	
  a[en*on	
  to	
  both	
  
I	
  pay	
  more	
  a[en*on	
  to	
  TV	
  
Base:	
  usage	
  of	
  Web	
  and	
  TV	
  at	
  same	
  -me:	
  Argen-na	
  (539)	
  /	
  	
  Brasil	
  (914)	
  /	
  
Chile	
  (563)	
  /	
  Colômbia	
  (544)	
  /	
  Espanha	
  (844)	
  /	
  México	
  (912)	
  /	
  Peru	
  (557)	
  /	
  
US	
  (1109)	
  
Media	
  usage	
  and	
  aVen/on	
  focus	
  
Source:	
  Terra	
  Digital	
  (Ipsos)	
  
AVen/on	
  is	
  now	
  the	
  	
  
scarcest	
  resource	
  in	
  the	
  economy	
  
 	
  
	
  
	
  
“In	
  an	
  informa/on-­‐rich	
  world,	
  the	
  wealth	
  of	
  
informa/on	
  means	
  a	
  dearth	
  of	
  something	
  else:	
  a	
  
scarcity	
  of	
  whatever	
  it	
  is	
  that	
  informa/on	
  
consumes.	
  	
  What	
  informa/on	
  consumes	
  is	
  rather	
  
obvious:	
  it	
  consumes	
  the	
  aVen/on	
  of	
  its	
  recipients.	
  
Hence	
  a	
  wealth	
  of	
  informa/on	
  creates	
  a	
  poverty	
  of	
  
aVen/on”.	
  
	
  	
  	
  	
  Herbert	
  Simon,	
  1971	
  
Source:	
  Social	
  Bakers	
  (April	
  2013)	
  
Source:	
  adapted	
  from	
  IAB	
  /	
  Luma	
  Partners	
  
How	
  about	
  Ad	
  Agencies	
  	
  
Business	
  Model	
  ?	
  
The	
  Shareholder	
  Value	
  doctrine	
  brought	
  the	
  
need	
  for	
  beVer	
  marke/ng	
  accountability	
  
Certainly	
  tensions	
  have	
  existed	
  between	
  my	
  Marke/ng	
  
and	
   Finance	
   Directors	
   in	
   the	
   past	
   and	
   this	
   is	
   a	
   legacy	
  
that	
   must	
   be	
   	
   overcome.	
   Any	
   previous	
   barrier	
   to	
  
communica/on	
   can	
   be	
   addressed	
   by	
   agreeing	
   a	
  
common	
   language	
   about	
   what	
   really	
   drives	
   value	
   for	
  
our	
   business	
   and	
   how	
   we	
   measure	
   the	
   impact	
   of	
  
marke/ng	
   against	
   this.	
   But	
   in	
   this	
   respect	
   it	
   is	
   just	
   as	
  
important	
  for	
  my	
  Finance	
  Director	
  to	
  adopt	
  a	
  thorough	
  
understanding	
   of	
   marke/ng	
   as	
   it	
   is	
   for	
   my	
   Marke/ng	
  
Director	
  to	
  apply	
  rigorous	
  financial	
  principles.	
  
Source:	
  Deloi[e	
  Marke*ng	
  in	
  3D	
  study	
  
“The	
  Marke*ng	
  Director	
  waxes	
  lyrical	
  about	
  the	
  intangible	
  
asset	
  of	
  the	
  brand	
  –	
  and	
  I	
  agree	
  in	
  the	
  importance	
  of	
  brand	
  
as	
   a	
   founda*on	
   for	
   growth.	
   But	
   we	
   all	
   have	
   to	
   clearly	
  
demonstrate	
   what	
   that	
   investment	
   produces	
   in	
   terms	
   of	
  
building	
  value	
  in	
  the	
  business.	
  Marke*ng	
  have	
  constantly	
  
hidden	
  behind	
  a	
  fog	
  of	
  measures	
  that	
  are	
  based	
  purely	
  on	
  
tac*cal	
   marke*ng	
   ac*vity,	
   rather	
   than	
   solid	
   financial	
  
metrics	
  that	
  are	
  relevant	
  to	
  the	
  City.	
  For	
  years	
  they	
  have	
  
kept	
  me	
  at	
  arm’s	
  length.	
  This	
  hasn’t	
  done	
  them	
  any	
  favours	
  
in	
  improving	
  my	
  percep*on	
  of	
  them,	
  but	
  has	
  also	
  been	
  to	
  
their	
   detriment	
   in	
   not	
   learning	
   or	
   understanding	
   how	
   to	
  
best	
  apply	
  financial	
  discipline	
  to	
  their	
  func*on”	
  -­‐	
  CFO	
  
Source:	
  Deloi[e	
  Marke*ng	
  in	
  3D	
  study	
  
CMOs	
  are	
  in	
  need	
  of	
  bigger	
  efficiency	
  of	
  
media	
  spending	
  
	
  
42%	
  
45%	
  
48%	
  
58%	
  
63%	
  
Marke/ng	
  Influenced	
  Sales	
  
Overall	
  Sales	
  
Conversion	
  Rate	
  
Customer	
  experience	
  
Marke/ng	
  ROI	
  
5	
  most	
  important	
  measures	
  to	
  gauge	
  
marke/ng	
  success	
  
Source:	
  IBM	
  CMOs	
  Study	
  2012	
  (Interviews	
  with	
  1.700	
  Global	
  CMOs)	
  
How to achieve competitive
advantage in this new context ?
Spreadable	
  Media	
  Business	
  Model?	
  
Source:	
  Yume/Frank	
  Magid	
  Associates	
  –	
  2012	
  (US)	
  
Big	
  Data	
  is	
  about	
  finding	
  paVerns	
  in	
  data	
  
 
	
  
Big	
  Data	
  is	
  just	
  data.	
  It	
  improves	
  opera/onal	
  
efficieny,	
  but	
  is	
  not	
  a	
  strategy	
  
 
reach↔	
  interac*on	
  ↔ dissemina*on	
  
Consumercast	
  >	
  Broadcast	
  screens	
  
Informa/on	
  
Goods	
  
Informa/on	
  goods	
  are	
  anything	
  that	
  can	
  be	
  digi/zed	
  (books,	
  
movies,	
  journals,	
  telephone	
  conversa/ons,	
  photos,	
  etc).	
  They	
  
can	
  be	
  edited,	
  bought,	
  shared,	
  rented	
  or	
  loaned	
  (Hal	
  Varian)	
  
Adver*sing	
  Informa*on	
  Goods	
  
Smart	
  data:	
  the	
  use	
  of	
  Big	
  Data	
  to	
  transform	
  adver*sing	
  in	
  a	
  
informa*on	
  good	
  for	
  consumers	
  and	
  adver*sers	
  
Add	
  value	
  
(consumers)	
  
Reduce	
  Costs	
  
(clients)	
  
Create	
  new	
  
reality/change	
  
(society)	
  
Minimize	
  risks	
  
(clients’	
  
reputa*on)	
  
Source:	
  adapted	
  from	
  Marchand,	
  Compe*ng	
  with	
  Informa*on	
  
Adver/sing	
  as	
  a	
  	
  
Informa/on	
  Good	
  
Convenient	
  
Consumer	
  centric	
  /	
  context	
  
A[en*on	
  saving	
  
Crea/ve	
  
A[en*on	
  grabing	
  
Allow	
  /	
  es*mulate	
  sharing	
  
Measurable	
  
Across	
  several	
  planorms	
  
Linked	
  to	
  CFO	
  goals	
  and	
  CIO	
  capaci*es	
  
	
  
It	
   is	
   not	
   the	
   strongest	
   of	
   the	
   species	
   that	
  
survives,	
   nor	
   the	
   most	
   intelligent,	
   but	
   rather	
  
the	
  one	
  most	
  adaptable	
  to	
  change.	
  
Big	
  Data,	
  Informa/on	
  Goods	
  and	
  the	
  
Adver/sing	
  Value	
  Chain	
  
	
  
São	
  Paulo,	
  04/16/2013	
  
Marcelo	
  Cou/nho	
  
Terra	
  Networks	
  /	
  Fundação	
  Getúlio	
  Vargas	
  
marcelo.cou*nho@corp.terra.com.br	
   @mcou*nho	
  

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Consumercast: advertising as information good

  • 1. Big  Data,  Informa/on  Goods  and  the   Adver/sing  Value  Chain     São  Paulo,  04/16/2013   Marcelo  Cou/nho   Terra  Networks  /  Fundação  Getúlio  Vargas   marcelo.cou*nho@corp.terra.com.br   @mcou*nho  
  • 2. Broadcast  was  built  around  the  technological  capacites  of   media  produc/on,  distribu/on  and  consump/on  
  • 3.
  • 4.
  • 5.
  • 6. Consumercast:  the  age  of  media  spreadable  around   consumer  needs  and  technological  capaci/es  
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. Fonte: The Economist, 5/3/2013 Consumers  now  have  capacity  to  produce,  edit  and   disseminate  content  
  • 13. Source:  Nielsen  (US  consumers)   Media  usage  is  increasing  and  shiBing  
  • 14. 0%   10%   20%   30%   40%   50%   60%   70%   80%   FR   NO   UK   SE   FI   DE   ES   IT   53%  of  Europeans  are  media  mul/-­‐taskers   Source  IAB  Europe  Mediascope  2012  
  • 15.
  • 16. Acesso  a  Internet  simultâneo  à  televisão   Sample:  Argen-na  (600)  /    Brasil  (1000)  /  Chile  (600)  /  Colômbia  (600)  /   Espanha  (1000)  /  México  (1000)  /  Peru  (600)  /  US  (1200)   Simultaneous  use:  Web  and    TV   Main  aVen/on  focus   28   30   28   17   12   21   22   28   35   34   33   33   33   33   37   35   16   17   19   24   25   21   21   22   11   11   14   16   15   17   13   7   10   9   6   9   16   9   7   8   Always   Almost  always   Some*mes   Seldom   Never   55   49   48   49   57   55   50   53   37   44   46   44   35   37   42   39   8   7   6   7   8   8   8   8   I  pay  more  a[en*on  to  the  web   I  pay  the  same  a[en*on  to  both   I  pay  more  a[en*on  to  TV   Base:  usage  of  Web  and  TV  at  same  -me:  Argen-na  (539)  /    Brasil  (914)  /   Chile  (563)  /  Colômbia  (544)  /  Espanha  (844)  /  México  (912)  /  Peru  (557)  /   US  (1109)   Media  usage  and  aVen/on  focus   Source:  Terra  Digital  (Ipsos)  
  • 17. AVen/on  is  now  the     scarcest  resource  in  the  economy  
  • 18.         “In  an  informa/on-­‐rich  world,  the  wealth  of   informa/on  means  a  dearth  of  something  else:  a   scarcity  of  whatever  it  is  that  informa/on   consumes.    What  informa/on  consumes  is  rather   obvious:  it  consumes  the  aVen/on  of  its  recipients.   Hence  a  wealth  of  informa/on  creates  a  poverty  of   aVen/on”.          Herbert  Simon,  1971  
  • 19.
  • 20.
  • 21. Source:  Social  Bakers  (April  2013)  
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27. Source:  adapted  from  IAB  /  Luma  Partners  
  • 28. How  about  Ad  Agencies     Business  Model  ?  
  • 29.
  • 30. The  Shareholder  Value  doctrine  brought  the   need  for  beVer  marke/ng  accountability  
  • 31. Certainly  tensions  have  existed  between  my  Marke/ng   and   Finance   Directors   in   the   past   and   this   is   a   legacy   that   must   be     overcome.   Any   previous   barrier   to   communica/on   can   be   addressed   by   agreeing   a   common   language   about   what   really   drives   value   for   our   business   and   how   we   measure   the   impact   of   marke/ng   against   this.   But   in   this   respect   it   is   just   as   important  for  my  Finance  Director  to  adopt  a  thorough   understanding   of   marke/ng   as   it   is   for   my   Marke/ng   Director  to  apply  rigorous  financial  principles.   Source:  Deloi[e  Marke*ng  in  3D  study  
  • 32. “The  Marke*ng  Director  waxes  lyrical  about  the  intangible   asset  of  the  brand  –  and  I  agree  in  the  importance  of  brand   as   a   founda*on   for   growth.   But   we   all   have   to   clearly   demonstrate   what   that   investment   produces   in   terms   of   building  value  in  the  business.  Marke*ng  have  constantly   hidden  behind  a  fog  of  measures  that  are  based  purely  on   tac*cal   marke*ng   ac*vity,   rather   than   solid   financial   metrics  that  are  relevant  to  the  City.  For  years  they  have   kept  me  at  arm’s  length.  This  hasn’t  done  them  any  favours   in  improving  my  percep*on  of  them,  but  has  also  been  to   their   detriment   in   not   learning   or   understanding   how   to   best  apply  financial  discipline  to  their  func*on”  -­‐  CFO   Source:  Deloi[e  Marke*ng  in  3D  study  
  • 33. CMOs  are  in  need  of  bigger  efficiency  of   media  spending     42%   45%   48%   58%   63%   Marke/ng  Influenced  Sales   Overall  Sales   Conversion  Rate   Customer  experience   Marke/ng  ROI   5  most  important  measures  to  gauge   marke/ng  success   Source:  IBM  CMOs  Study  2012  (Interviews  with  1.700  Global  CMOs)  
  • 34.
  • 35. How to achieve competitive advantage in this new context ?
  • 36. Spreadable  Media  Business  Model?   Source:  Yume/Frank  Magid  Associates  –  2012  (US)  
  • 37. Big  Data  is  about  finding  paVerns  in  data  
  • 38.
  • 39.     Big  Data  is  just  data.  It  improves  opera/onal   efficieny,  but  is  not  a  strategy  
  • 40.   reach↔  interac*on  ↔ dissemina*on   Consumercast  >  Broadcast  screens   Informa/on   Goods  
  • 41. Informa/on  goods  are  anything  that  can  be  digi/zed  (books,   movies,  journals,  telephone  conversa/ons,  photos,  etc).  They   can  be  edited,  bought,  shared,  rented  or  loaned  (Hal  Varian)  
  • 43. Smart  data:  the  use  of  Big  Data  to  transform  adver*sing  in  a   informa*on  good  for  consumers  and  adver*sers   Add  value   (consumers)   Reduce  Costs   (clients)   Create  new   reality/change   (society)   Minimize  risks   (clients’   reputa*on)   Source:  adapted  from  Marchand,  Compe*ng  with  Informa*on  
  • 44. Adver/sing  as  a     Informa/on  Good   Convenient   Consumer  centric  /  context   A[en*on  saving   Crea/ve   A[en*on  grabing   Allow  /  es*mulate  sharing   Measurable   Across  several  planorms   Linked  to  CFO  goals  and  CIO  capaci*es    
  • 45. It   is   not   the   strongest   of   the   species   that   survives,   nor   the   most   intelligent,   but   rather   the  one  most  adaptable  to  change.  
  • 46. Big  Data,  Informa/on  Goods  and  the   Adver/sing  Value  Chain     São  Paulo,  04/16/2013   Marcelo  Cou/nho   Terra  Networks  /  Fundação  Getúlio  Vargas   marcelo.cou*nho@corp.terra.com.br   @mcou*nho