Talk given at Icinga Camp Belgrade

1. ITAF
Yourpartnerin IT services

2. Monitoring, uuuuh?
Monitoring?
ITAF’s approach to good practice monitoring
A walkthrough the ITAF monitoring infrastructure
Demo

3. Monitoring?
To monitor ~
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to listen to (transmitted signals) on a receiving set in order to check the quality
of the transmission.
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to view or listen to (television or radio transmissions) in order to check the
quality of the video or audio.
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to listen to (a radio conversation or channel); keep tuned to.

to observe, record, ordetect

to oversee, supervise, or regulate:

to watch closely forpurposes of control, surveillance, etc.; keep trackof;
checkcontinually:

4. Monitoring requirements vs issues?
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Plug & play

Easy to implement

Deliver multi-vendor support
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Not flexible
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Difficult to maintain

Always too many alerts to handle (Christmas tree effect)

6. Monitoring goals

An easy to manage view, with only actual issues
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Straightforward configuration

No false positives

7. ITAF’s approach to good practice
monitoring

8. ITAF’s approach to good practice monitoring
Tooling

Customized implementation (vs plug & play)

Customized views for users / customers
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Customized notifications (sms, mail, IM,…)
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Everything which can be queried can be monitored
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Automated reporting

9. ITAF’s approach to good practice monitoring
Monitoring operations (event management)
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Proactive monitoring (warning / critical)
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Acknowledgements

Solve the incident (incident management)
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Implement an improvement (improvement management)
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Fine tune monitoring thresholds
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Schedule downtime (change management)

10. A walk-through of the ITAF
monitoring infrastructure

11. A walk-through of the ITAF monitoring
infrastructure
Realtime monitoring
Performance & capacity graphing
Dashboards & reporting
Templates & procedures

12. Realtime monitoring – Some history
● Shouting customers :-) (1999 – 2005)
● Nagios – Lilac (2005 – 2011)
● Icinga 1 – NagiosQL (2011 – 2015)
● Icinga 1 – Lconf (2015 – now)
● Icinga 2 – Icinga Director (2017)

13. Realtime monitoring? Icinga!
Icinga 1 – Classic UI – Icingaweb2
5 worker servers using mod_gearman
A redundant pair of database servers using DRBD

14. Realtime monitoring? Icinga!

15. Performance & Capacity graphing - Cacti
Cacti is a complete network graphing solution
designed to harness the power of RRDTool's data
storage and graphing functionality.

16. Dashboards & reporting
NagVis is a visualization addon for both Icinga and
Nagios
NagVis can be used to visualize monitoring Data,
e.g. to display IT processes like a mail system or a
network infrastructure.

17. Dashboards & reporting
Dashing
“The exceptionally handsome dashboard framework.”

18. Reporting
JasperReports
InGraph
Performance data
What we use?
Scripted IP SLA reporting
- Automation
- Integration
- Easy to use and adjust

19. Templates & Procedures
Heavy use of templates – makes things easy
Inheritance of properties via templates
Nagstamon – filtering of .*staging
Nagstamon – using IcingaWeb2 to reduce load on the Core
server
Strict Code of Conduct to prevent avoidable alarms

20. Demo
Icinga & Icingaweb2
Cacti
Nagvis
Dashing
Lconf
Nagstamon

21. Demo : Notification example

22. Q&A

24. Always there to support you!