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Upgrading Incident Management with Icinga - Icinga Camp Milan 2023

Icinga
Icinga
IcingaIcinga

Talk by: Blerim Sheqa We started an initiative to rebuild and upgrade the way how incidents are handled in Icinga. Our approach includes better contact management, easier configuration of notification rules and better accessibility through the Icinga web interface. In this talk we will guide you through our concepts and demonstrate the current state of development.

Upgrading Incident Management with Icinga - Icinga Camp Milan 2023

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Upgrading Incident Management
with Icinga
Icinga Camp Milan 2023
Blerim Sheqa, COO
Icinga Notifications
We shift our focus to true incident management
and start the next transition of Icinga. Notifications
move into the center of monitoring.
Our Goals
• Simplified contacts management
• Duty management (on-call)
• Well maintained notification channels
• Central hub for notifications
Teamwork
Manager
Ensure good communication processes
and efficient workflows.
• Ehnanced management for Contacts
and Groups
• Define and apply escalation rules
• Assign teams to specific parts of your
infrastructure
• Finely define channels and recipients
Icinga 2
Ad

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