SlideShare a Scribd company logo
Value Delivered
•	 Provided the client with a clear understanding of ICD-10 code
usage and complexity associated in the key medical policies
for different functional areas
•	 Created a repeatable process for code mapping and
governance
•	 Data analytical services using payer’s historical claim data
•	 A variety of assessment reports, from multiple perspectives,
for the financial neutrality impact analysis
•	 Consulting services for Neutrality-provider reimbursements,
medical policy management and benefits management
HCL’s Strength
•	 Strong Domain knowledge in healthcare space
•	 Already offering ICD-10 consulting services to large number
of Payers
•	 Dedicated ICD COE with 500+ SME’s
•	 Tools and Accelerators
•	 Testing, Technology COEs
Case Study 1
Leading Blue Payer
Client An independent licensee of the Blue Cross Blue Shield
Association offering benefits and services to members through
its array of indemnity and managed care products
Business Problem
•	 Comply with ICD-10 regulatory requirement
•	 Impact to multiple Business and IT application workflows
•	 Managing complex mapping scenarios with minimal impact
•	 Identifying impacts to various medical policies
•	 Maintaining clinical equivalence and payment neutrality for
minimal ICD-10 transition impact
•	 Maintaining Benefit neutrality and updating various business
artifacts
•	 Ensuring no impact to operational stability
Solution
HCL proposed its proprietary ICD-10 tool suite comprising of
consulting frameworks, mapping tool, testing frameworks and
testing tool. The highlights of solution provided by HCL include
•	 Experienced Medical coders and clinicians to perform
mapping of complex scenarios
•	 Creation of custom maps to achieve clinical equivalence
•	 Medical Policy Remediation with the help of Domain experts
and medical coders
•	 DRG Shift analysis to address payment neutrality
Hello, I’m from HCL! We work behind the scenes, helping our customers to shift paradigms and start revolutions.	
We use digital engineering to build superhuman capabilities. We make sure that the rate of progress far exceeds	
the price. And right now, 90,000 of us bright sparks are busy developing solutions for 500 customers in 31 countries
across the world. How can I help you?
www.hcltech.com
For more information contact healthcare@hcl.com
ICD Transformation
for a Blue Payer

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Icd flyer case study-1

  • 1. Value Delivered • Provided the client with a clear understanding of ICD-10 code usage and complexity associated in the key medical policies for different functional areas • Created a repeatable process for code mapping and governance • Data analytical services using payer’s historical claim data • A variety of assessment reports, from multiple perspectives, for the financial neutrality impact analysis • Consulting services for Neutrality-provider reimbursements, medical policy management and benefits management HCL’s Strength • Strong Domain knowledge in healthcare space • Already offering ICD-10 consulting services to large number of Payers • Dedicated ICD COE with 500+ SME’s • Tools and Accelerators • Testing, Technology COEs Case Study 1 Leading Blue Payer Client An independent licensee of the Blue Cross Blue Shield Association offering benefits and services to members through its array of indemnity and managed care products Business Problem • Comply with ICD-10 regulatory requirement • Impact to multiple Business and IT application workflows • Managing complex mapping scenarios with minimal impact • Identifying impacts to various medical policies • Maintaining clinical equivalence and payment neutrality for minimal ICD-10 transition impact • Maintaining Benefit neutrality and updating various business artifacts • Ensuring no impact to operational stability Solution HCL proposed its proprietary ICD-10 tool suite comprising of consulting frameworks, mapping tool, testing frameworks and testing tool. The highlights of solution provided by HCL include • Experienced Medical coders and clinicians to perform mapping of complex scenarios • Creation of custom maps to achieve clinical equivalence • Medical Policy Remediation with the help of Domain experts and medical coders • DRG Shift analysis to address payment neutrality Hello, I’m from HCL! We work behind the scenes, helping our customers to shift paradigms and start revolutions. We use digital engineering to build superhuman capabilities. We make sure that the rate of progress far exceeds the price. And right now, 90,000 of us bright sparks are busy developing solutions for 500 customers in 31 countries across the world. How can I help you? www.hcltech.com For more information contact healthcare@hcl.com ICD Transformation for a Blue Payer