HCL is an international technology company that provides digital engineering and solutions to 500 customers across 31 countries. They use digital engineering to build superhuman capabilities for their customers and ensure progress exceeds costs. Currently over 90,000 HCL employees are developing solutions to help customers shift paradigms and start revolutions in their industries.
HCL provided services to help a large Blue Cross Blue Shield health insurer client comply with the ICD-10 regulatory requirement and transition to ICD-10 with minimal business impact. HCL created custom code maps, remediated medical policies with domain experts, and performed analysis to maintain clinical equivalence and payment neutrality during the transition. HCL brought strong healthcare domain knowledge, a dedicated ICD center of excellence with over 500 experts, and proprietary tools to help the client manage the complex mapping scenarios and identify impacts across business and IT applications.
CSL Behring implemented a unified global CRM platform called Compass using Oracle Siebel with help from HCL AXon. The platform provides a single customer view across regions and business functions. It allows sales, marketing, medical and customer service teams to collaborate effectively and share key customer insights. The new system is improving customer interactions and helping CSL Behring achieve its goal of serving 1,000 users across 20 markets.
This document provides an overview of various case studies of HCL Life Sciences providing IT solutions to clients in the healthcare and life sciences industries. It includes summaries of projects involving back office solutions, pharmacovigilance, clinical data management, manufacturing, and more. Specific case studies provide details about clients, their needs, challenges faced, and benefits delivered through solutions implemented by HCL.
The document discusses hacking and hackers from the perspective of a hacker. In three sentences:
It describes the journey of a hacker from feeling bored by traditional schooling to discovering their passion and belonging within computer systems and hacking communities. It asserts that hackers are seeking knowledge and challenging authority, not committing crimes, and that authorities cannot stop the hacker movement because there are too many alike thinkers. The passage is presented as a "hacker's manifesto" defending hacking and the hacker lifestyle.
A leading health insurance provider worked with Technosoft to analyze and improve its Interactive Voice Response (IVR) system. Technosoft used a 4-stage approach involving data collection, application analysis, benchmarking, and recommendations. This identified ways to optimize the IVR menu, increase self-service capabilities, and reduce call times. Implementing Technosoft's suggestions improved customer satisfaction by enhancing the user experience and lowering average call durations by up to 50%.
Medicine expenditure in South Africa decreased slightly by 0.6% in 2012, continuing a downward trend from 2011. This is due to a 0.8% decrease in medicine utilization and a 0.2% increase in medicine item costs. The increased use of generic medicines, which have significantly lower costs, contributed to the decreased expenditure. Top therapeutic groups with the highest expenditure were treatments for hypertension, diabetes, and high cholesterol.
Innointel is a B2B content publishing and engineering company that offers services to promote brands, generate leads, increase competitiveness, and enable networking. They leverage software platforms like Prezi to deliver interactive multimedia business collaterals. Their enterprise services include brand promotions and content engineering for the healthcare and life sciences industries using their digital platform Bukmarker.com. Bukmarker is a digital platform that provides value to organizations and stakeholders in the healthcare continuum through services like brand promotion, talent attraction, event promotion, and accessing industry news, insights, jobs and challenges.
HCL is an international technology company that provides digital engineering and solutions to 500 customers across 31 countries. They use digital engineering to build superhuman capabilities for their customers and ensure progress exceeds costs. Currently over 90,000 HCL employees are developing solutions to help customers shift paradigms and start revolutions in their industries.
HCL provided services to help a large Blue Cross Blue Shield health insurer client comply with the ICD-10 regulatory requirement and transition to ICD-10 with minimal business impact. HCL created custom code maps, remediated medical policies with domain experts, and performed analysis to maintain clinical equivalence and payment neutrality during the transition. HCL brought strong healthcare domain knowledge, a dedicated ICD center of excellence with over 500 experts, and proprietary tools to help the client manage the complex mapping scenarios and identify impacts across business and IT applications.
CSL Behring implemented a unified global CRM platform called Compass using Oracle Siebel with help from HCL AXon. The platform provides a single customer view across regions and business functions. It allows sales, marketing, medical and customer service teams to collaborate effectively and share key customer insights. The new system is improving customer interactions and helping CSL Behring achieve its goal of serving 1,000 users across 20 markets.
This document provides an overview of various case studies of HCL Life Sciences providing IT solutions to clients in the healthcare and life sciences industries. It includes summaries of projects involving back office solutions, pharmacovigilance, clinical data management, manufacturing, and more. Specific case studies provide details about clients, their needs, challenges faced, and benefits delivered through solutions implemented by HCL.
The document discusses hacking and hackers from the perspective of a hacker. In three sentences:
It describes the journey of a hacker from feeling bored by traditional schooling to discovering their passion and belonging within computer systems and hacking communities. It asserts that hackers are seeking knowledge and challenging authority, not committing crimes, and that authorities cannot stop the hacker movement because there are too many alike thinkers. The passage is presented as a "hacker's manifesto" defending hacking and the hacker lifestyle.
A leading health insurance provider worked with Technosoft to analyze and improve its Interactive Voice Response (IVR) system. Technosoft used a 4-stage approach involving data collection, application analysis, benchmarking, and recommendations. This identified ways to optimize the IVR menu, increase self-service capabilities, and reduce call times. Implementing Technosoft's suggestions improved customer satisfaction by enhancing the user experience and lowering average call durations by up to 50%.
Medicine expenditure in South Africa decreased slightly by 0.6% in 2012, continuing a downward trend from 2011. This is due to a 0.8% decrease in medicine utilization and a 0.2% increase in medicine item costs. The increased use of generic medicines, which have significantly lower costs, contributed to the decreased expenditure. Top therapeutic groups with the highest expenditure were treatments for hypertension, diabetes, and high cholesterol.
Innointel is a B2B content publishing and engineering company that offers services to promote brands, generate leads, increase competitiveness, and enable networking. They leverage software platforms like Prezi to deliver interactive multimedia business collaterals. Their enterprise services include brand promotions and content engineering for the healthcare and life sciences industries using their digital platform Bukmarker.com. Bukmarker is a digital platform that provides value to organizations and stakeholders in the healthcare continuum through services like brand promotion, talent attraction, event promotion, and accessing industry news, insights, jobs and challenges.
The document discusses recent healthcare reforms in the United States and their potential impacts. It notes that the Patient Protection and Affordable Care Act aims to increase insurance coverage while lowering costs. Additionally, the HITECH Act promotes the meaningful use of IT in healthcare to improve quality and reduce spending. Major effects may include 45-55 million Americans gaining insurance, increased use of electronic health records and pay-for-performance programs between providers and payers. Overall the reforms seek to align financial incentives around improved patient outcomes and care coordination.
Obamacare provisions are moving ahead, bringing changes to healthcare IT. Key drivers include the consumerization of healthcare through online exchanges and increased transparency, value-based payments that put cost pressures on providers, and the emergence of new players. Healthcare IT must address this transition by moving to cloud-based systems, making medical records accessible online, and delivering IT through hybrid models combining in-house and outsourced resources. While challenges lie ahead in changing provider incentives and ensuring systems can support increased consumers, healthcare reform presents opportunities for innovation.
The document discusses a survey of business executives and CIOs about the changing role of IT. There is a growing gap between board expectations for strategic IT support and CIOs' focus on cost reduction and stability. While boards want innovation, CIOs are dealing with increased outsourcing complexity. To bridge this gap, the survey suggests CIOs focus on setting IT standards, sourcing services, and establishing innovation hubs. It also proposes restructuring IT organizations into smaller embedded units to better support independent business partners and staff.
Wipro helped a medical equipment client become 70% compliant with REACH and RoHS directives by developing an integrated model. Wipro analyzed over 80,000 part numbers using SAP tools to identify non-compliant components. They worked with vendors to obtain certification documents and developed alternatives to bring products into compliance. This reduced costs by 30% and improved data disclosure from 18% to 97% over 5 years.
The client, a large medical technology company, partnered with Wipro to design and develop a low-cost remote patient monitoring system for cardiac devices that was technology independent and could cut costs. Wipro completed a working prototype within 3 months, designing hardware and software for wireless data collection and transmission to physicians. This enabled the client to reduce equipment costs and address new regulatory requirements.
Accountability in Healthcare: Collaboration and Analytics are KeyBukmarker
This document discusses accountability in the healthcare industry. Key points include:
- Healthcare providers, insurers, life sciences companies, and other stakeholders face increasing demands for cost control while improving quality of care and making the system more patient-centric.
- The Affordable Care Act aims to provide affordable healthcare to more Americans and represents an irreversible trend toward greater accountability in the industry.
- All players must find new business models using collaboration and data analytics to navigate this changing environment focused on evidence-based and patient-centric care.
The document discusses recent healthcare reforms in the United States and their potential impacts. It notes that the Patient Protection and Affordable Care Act aims to increase insurance coverage while lowering costs. Additionally, the HITECH Act promotes the meaningful use of IT in healthcare to improve quality and reduce spending. Major effects may include 45-55 million Americans gaining insurance, increased use of electronic health records and pay-for-performance programs between providers and payers. Overall the reforms seek to align financial incentives around improved patient outcomes and care coordination.
Obamacare provisions are moving ahead, bringing changes to healthcare IT. Key drivers include the consumerization of healthcare through online exchanges and increased transparency, value-based payments that put cost pressures on providers, and the emergence of new players. Healthcare IT must address this transition by moving to cloud-based systems, making medical records accessible online, and delivering IT through hybrid models combining in-house and outsourced resources. While challenges lie ahead in changing provider incentives and ensuring systems can support increased consumers, healthcare reform presents opportunities for innovation.
The document discusses a survey of business executives and CIOs about the changing role of IT. There is a growing gap between board expectations for strategic IT support and CIOs' focus on cost reduction and stability. While boards want innovation, CIOs are dealing with increased outsourcing complexity. To bridge this gap, the survey suggests CIOs focus on setting IT standards, sourcing services, and establishing innovation hubs. It also proposes restructuring IT organizations into smaller embedded units to better support independent business partners and staff.
Wipro helped a medical equipment client become 70% compliant with REACH and RoHS directives by developing an integrated model. Wipro analyzed over 80,000 part numbers using SAP tools to identify non-compliant components. They worked with vendors to obtain certification documents and developed alternatives to bring products into compliance. This reduced costs by 30% and improved data disclosure from 18% to 97% over 5 years.
The client, a large medical technology company, partnered with Wipro to design and develop a low-cost remote patient monitoring system for cardiac devices that was technology independent and could cut costs. Wipro completed a working prototype within 3 months, designing hardware and software for wireless data collection and transmission to physicians. This enabled the client to reduce equipment costs and address new regulatory requirements.
Accountability in Healthcare: Collaboration and Analytics are KeyBukmarker
This document discusses accountability in the healthcare industry. Key points include:
- Healthcare providers, insurers, life sciences companies, and other stakeholders face increasing demands for cost control while improving quality of care and making the system more patient-centric.
- The Affordable Care Act aims to provide affordable healthcare to more Americans and represents an irreversible trend toward greater accountability in the industry.
- All players must find new business models using collaboration and data analytics to navigate this changing environment focused on evidence-based and patient-centric care.