The document describes the Intelligent Business Operations Suite (iBOS) from XMPro. iBOS allows users to digitize, manage, and improve various work processes to make operational results more predictable. It includes tools like XMDesigner for drag-and-drop process design, XMWorkspace to access processes across interfaces like web, mobile, and Outlook, and XMAnalyzer which includes process mining to discover best practices. iBOS provides a single, unified solution to support goals like growth, reduced costs, improved operations and customer service through capabilities like decision support, mobility, and collaboration.