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Smart portal	
  
FOR intelligent business operations	
  
	
  

	
  

	
  

	
  

	
  

	
  
	
  

	
  

	
  
	
  

XMPro’s “Single Model, Multi Mode” approach ensures that processes are designed once in the XMDesigner and deployed to end-users
across a number of end user interfaces or smart portals - XMWorkspace.
This approach ensures that the integrity of the solution is maintained irrespective of the end user environment. A change in the process
design is immediately propagated to all the user interfaces. One user can start a process on a mobile device while the next can approve
it in Outlook for example.
	
  

	
  

	
  

	
  

XMWeb	
   Web Browser deployment reduces impact on IT and support
XMWeb enables business
users to access XMPro
through all popular Internet
browsers that include Internet
Explorer, Safari, Google
Chrome and Firefox.
Large-scale browser-based
deployment and maintenance
of enterprise software e.g.
ERP, BPM and CRM solutions
have significant cost, time
and scalability benefits.
Any process changes and user
interfaces are quickly
propagated to thousands of
users without physically
updating any desktop
software. It reduces the
impact on support.

XMOutlook 	
   Work where Knowledge Workers Live 	
  
XMOutlook embed XMPro
inside Microsoft Outlook
(2013, 2010, 2007) and
displays task lists and
navigation in the familiar tree
view structure on the left
pane of Outlook. It can place
XMPro tasks in Outlook Tasks
or on the Calendar.
Most knowledge workers have
their email client open on
their desktops or notebook at
any point in time. Research
shows that it is one of the
most used applications on a
business executive or
manager’s computer and
often has a dedicated screen
assigned to monitor incoming
emails.
XMOutlook ensures that users
stay in the same interface
while doing emails and tasks.

	
  
©XMPro Inc. 2013

www.xmpro.com
XMPoint	
   Manage all your work inside your Microsoft SharePoint Portal 	
  
XMPoint enables business
users to access XMPro
processes through Microsoft
SharePoint with full support
for XMPro’s event-based
approach, operational
intelligence, decision support
and collaboration.
XMPro’s SharePoint capability
extends beyond surfacing
XMPro inside SharePoint for
end users as standard
SharePoint Web Parts.
XMPro’s XMConnect includes
drag-&-drop integration for
SharePoint lists, documents
and more. It can even invoke
SharePoint’s Records
Management workflow in
processes.

	
  

XMForce 	
   Use Salesforce to manage all your customer processes	
  
XMForce enables business
users to access XMPro
processes from within
Salesforce CRM with full
support for XMPro’s eventbased approach, operational
intelligence, decision support
and collaboration.
Read information from, and
update record in Salesforce at
any point in a sales or
customer service process.
XMForce can place XMPro
buttons inside the contact
record of a standard
Salesforce screen to start a
new process while on the
record itself.
A sales person can start a
new bid request from within
Salesforce with full integration
to the CRM record while a
Sales Manager in XMOutlook
or XMMobile may create the
proposal in a later step.

	
  
XMPro’s Smart Portals also includes XMMobile. (See XMMobile brochure) It is a fully featured mobile
client that is “magically mobile”. There is no additional mobile development required to make every
single form, approval, To-Do list and integration point in an XMPro portal available on your mobile smart
device.
XMPro’s “Build Once, Use Anywhere” approach uses the same process definition for all the user
interfaces that include web, Outlook, SharePoint, Salesforce and mobile on smartphones and tablets.
This means users can access the same process anywhere, anytime, on any device.

North America

	
  

	
  

Asia Pacific

UK & Europe

Africa

10000 North Central Expressway,
Suite 400, Dallas, TX 75231
P (+1) 214 890 4093	
  

16/124 Walker Street
North Sydney, 2060
P +61 (0) 2 8412 1000	
  

5/201 Great Portland St
London, W1W5AB
P +44 (0) 207 268 9810	
  

A/17 Muswell Rd South
Bryanston, Johannesburg
P +27 (0) 11 540 0250	
  

Gartner does not endorse any vendor; product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest
ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all
warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

834535383643566012	
  
	
  

	
  

	
  

	
  
	
  

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XMPro Smart Portal for Intelligent Business Operations

  • 1.   Smart portal   FOR intelligent business operations                       XMPro’s “Single Model, Multi Mode” approach ensures that processes are designed once in the XMDesigner and deployed to end-users across a number of end user interfaces or smart portals - XMWorkspace. This approach ensures that the integrity of the solution is maintained irrespective of the end user environment. A change in the process design is immediately propagated to all the user interfaces. One user can start a process on a mobile device while the next can approve it in Outlook for example.         XMWeb   Web Browser deployment reduces impact on IT and support XMWeb enables business users to access XMPro through all popular Internet browsers that include Internet Explorer, Safari, Google Chrome and Firefox. Large-scale browser-based deployment and maintenance of enterprise software e.g. ERP, BPM and CRM solutions have significant cost, time and scalability benefits. Any process changes and user interfaces are quickly propagated to thousands of users without physically updating any desktop software. It reduces the impact on support. XMOutlook   Work where Knowledge Workers Live   XMOutlook embed XMPro inside Microsoft Outlook (2013, 2010, 2007) and displays task lists and navigation in the familiar tree view structure on the left pane of Outlook. It can place XMPro tasks in Outlook Tasks or on the Calendar. Most knowledge workers have their email client open on their desktops or notebook at any point in time. Research shows that it is one of the most used applications on a business executive or manager’s computer and often has a dedicated screen assigned to monitor incoming emails. XMOutlook ensures that users stay in the same interface while doing emails and tasks.   ©XMPro Inc. 2013 www.xmpro.com
  • 2. XMPoint   Manage all your work inside your Microsoft SharePoint Portal   XMPoint enables business users to access XMPro processes through Microsoft SharePoint with full support for XMPro’s event-based approach, operational intelligence, decision support and collaboration. XMPro’s SharePoint capability extends beyond surfacing XMPro inside SharePoint for end users as standard SharePoint Web Parts. XMPro’s XMConnect includes drag-&-drop integration for SharePoint lists, documents and more. It can even invoke SharePoint’s Records Management workflow in processes.   XMForce   Use Salesforce to manage all your customer processes   XMForce enables business users to access XMPro processes from within Salesforce CRM with full support for XMPro’s eventbased approach, operational intelligence, decision support and collaboration. Read information from, and update record in Salesforce at any point in a sales or customer service process. XMForce can place XMPro buttons inside the contact record of a standard Salesforce screen to start a new process while on the record itself. A sales person can start a new bid request from within Salesforce with full integration to the CRM record while a Sales Manager in XMOutlook or XMMobile may create the proposal in a later step.   XMPro’s Smart Portals also includes XMMobile. (See XMMobile brochure) It is a fully featured mobile client that is “magically mobile”. There is no additional mobile development required to make every single form, approval, To-Do list and integration point in an XMPro portal available on your mobile smart device. XMPro’s “Build Once, Use Anywhere” approach uses the same process definition for all the user interfaces that include web, Outlook, SharePoint, Salesforce and mobile on smartphones and tablets. This means users can access the same process anywhere, anytime, on any device. North America     Asia Pacific UK & Europe Africa 10000 North Central Expressway, Suite 400, Dallas, TX 75231 P (+1) 214 890 4093   16/124 Walker Street North Sydney, 2060 P +61 (0) 2 8412 1000   5/201 Great Portland St London, W1W5AB P +44 (0) 207 268 9810   A/17 Muswell Rd South Bryanston, Johannesburg P +27 (0) 11 540 0250   Gartner does not endorse any vendor; product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 834535383643566012