This document discusses how social business solutions can help address challenges in various business processes. It provides examples of how social networking improves customer engagement, innovation, recruiting/onboarding, mergers and acquisitions, and workplace safety. Metrics are presented showing social solutions can increase ROI, revenue, productivity, and other benefits across these key areas. The document advocates using social platforms to transform processes and embed expertise and assets into strategic business functions.
The document discusses an upcoming social business bootcamp session. It will cover topics like what social business is, building the foundation for social business, defining success, building a strategy, and realizing value. The bootcamp will take place over 3-4 weeks to help participants develop a long-term social business roadmap. The session will also address functionality prioritization, stakeholder engagement, and sustaining a social strategy over time.
With a focus on providing high-quality, lower-cost care, the healthcare industry has been looking to the retail industry for strategies used to engage and empower consumers. Lessons learned include how to use the retail setting as a medium for providing care and how to engage consumers outside of the care setting by using technology.
What is often neglected when assessing retail industry tactics is their core competency of using data insights to motivate and incentivize changes in consumer behavior. Connected Health solutions provide streams of valuable information that can be mined and analyzed to achieve business objectives.
Perficient's healthcare and retail experts demonstrated how data can be leveraged to:
-Transform passive recipients of care into active participants in care
-Mass customize messaging aligned with population health initiatives
-Achieve outreach objectives that convert unknown consumers into patients/members
-Improve care and lower healthcare costs
The drive towards digital transformation begins with the customer and extends far into the company, impacting every area of the organization from vision and strategy to architecture, technology, operations, and culture. While not insurmountable, these changes can be challenging.
Guest speaker Nigel Fenwick, an analyst with Forrester, and Michael Porter, Perficient’s principal strategic advisor, discussed the top 5 barriers to a successful digital transformation, and how some real-world companies have overcome them.
We covered five barriers to digital mastery and how to:
-Overcome functional silos and resource scarcity
-Deal with segregated customer data
-Address technical budgets that are in a downward spiral
-Move from a product-centered to a customer-centered approach to business
-Break down the IT and business barrier
B2B Webinar: Creating Your Digital Roadmap. Why Now?CrossView
Visit: http://pages.crossview.com/B2B-Webinar-1-resources.html for our webinar replay and an exclusive offer from CrossView.
Whether you are taking your first steps down the digital path or you’re refreshing an existing, more complex roadmap for B2B, learn what you need to think about on this journey – today and tomorrow.
Webinar Highlights:
• What are the key factors driving companies to shift to B2B commerce?
• How can digital channels complement – even support – your on-the-ground sales teams?
• What tools and technologies can help with your online B2B transformation?
How do brands maintain and increase in-store traffic in an era when consumers are more digitally connected than ever and continue to shift their shopping behaviors online?
Even though consumers are living in an age where the digital space seems to dominate the shopping process, the internet is not “taking over” brick-and-mortar stores just yet. Some brands are successfully supplementing the store experience with compelling digital technologies to offer consumers a complete omni-channel experience. Brick-and-mortar stores still add significant value to the shopping experience beyond the sales that occur in the store by helping to increase online and mobile sales.
During this webinar, we explored how brands can use digital solutions to drive in-store traffic:
-How stores are still crucial to driving online purchases and how the digital experience directly impacts store activity
-The importance of a physical and digital omni-channel strategy
-The top digital experiences, both in and out of stores, that are driving traffic and sales
-How to produce actionable insights that drive foot traffic and optimize the in-store experience
Harness the Power of Your Digital Marketing Tool BoxPerficient, Inc.
Core to any digital transformation effort are the tools used to create, manage, and deliver a digital experience. This foundation helps you create great experiences that stand out from your competition, gain brand recognition, and improve interactions with customers.
Our experts demonstrated how web content management tools are being used to deliver amazing digital experiences across web, mobile, commerce and social that support your overall digital transformation strategy.
Discover how best-in-class companies are harnessing the power of these tools and learn:
-Key components in a digital transformation toolbox from web content management, user analytics and personalized content, to marketing tools and social interactions
-How this tool box helps to attract, engage, and enable customer feedback
-How web content management tools support your digital transformation efforts through content marketing and publishing, content tagging, search engine optimization, and more
-Ways that companies are integrating these transformative tools to provide a wealth of information so you can continually improve the digital experience
Modernize Core Technology to Accelerate Digital TransformationPerficient, Inc.
Digital transformation efforts often focus solely on customer experiences. However, CX is just one piece of a successful digital transformation strategy. While external experiences must change to deliver new channels and personalized service, internal operations and systems must also be transformed to increase efficiency, enable innovation, and transcend touchpoints to deliver a truly seamless customer experience.
View this SlideShare and learn how:
Digital predators are approaching platform modernization
APIs, IoT, cloud, data and analytics, DevOps and microservices drive innovation and support digital transformation
To evaluate your current platform and identify ways to align IT changes with your digital transformation goals
To create a roadmap for implementing core process and technology changes
The document discusses how the rise of social media and connectivity has empowered customers, dubbed "Customer 2.0", who now expect seamless, personalized experiences across all channels. It notes that over 4.5 billion people are on social media, sharing opinions and influencing each other, and customers now research brands and make purchase decisions before ever engaging with companies. The new marketing paradigm requires adapting to the customer journey and providing amazing experiences through tools like Microsoft Dynamics CRM that integrate data and allow pervasive connections both inside and outside organizations.
The document discusses an upcoming social business bootcamp session. It will cover topics like what social business is, building the foundation for social business, defining success, building a strategy, and realizing value. The bootcamp will take place over 3-4 weeks to help participants develop a long-term social business roadmap. The session will also address functionality prioritization, stakeholder engagement, and sustaining a social strategy over time.
With a focus on providing high-quality, lower-cost care, the healthcare industry has been looking to the retail industry for strategies used to engage and empower consumers. Lessons learned include how to use the retail setting as a medium for providing care and how to engage consumers outside of the care setting by using technology.
What is often neglected when assessing retail industry tactics is their core competency of using data insights to motivate and incentivize changes in consumer behavior. Connected Health solutions provide streams of valuable information that can be mined and analyzed to achieve business objectives.
Perficient's healthcare and retail experts demonstrated how data can be leveraged to:
-Transform passive recipients of care into active participants in care
-Mass customize messaging aligned with population health initiatives
-Achieve outreach objectives that convert unknown consumers into patients/members
-Improve care and lower healthcare costs
The drive towards digital transformation begins with the customer and extends far into the company, impacting every area of the organization from vision and strategy to architecture, technology, operations, and culture. While not insurmountable, these changes can be challenging.
Guest speaker Nigel Fenwick, an analyst with Forrester, and Michael Porter, Perficient’s principal strategic advisor, discussed the top 5 barriers to a successful digital transformation, and how some real-world companies have overcome them.
We covered five barriers to digital mastery and how to:
-Overcome functional silos and resource scarcity
-Deal with segregated customer data
-Address technical budgets that are in a downward spiral
-Move from a product-centered to a customer-centered approach to business
-Break down the IT and business barrier
B2B Webinar: Creating Your Digital Roadmap. Why Now?CrossView
Visit: http://pages.crossview.com/B2B-Webinar-1-resources.html for our webinar replay and an exclusive offer from CrossView.
Whether you are taking your first steps down the digital path or you’re refreshing an existing, more complex roadmap for B2B, learn what you need to think about on this journey – today and tomorrow.
Webinar Highlights:
• What are the key factors driving companies to shift to B2B commerce?
• How can digital channels complement – even support – your on-the-ground sales teams?
• What tools and technologies can help with your online B2B transformation?
How do brands maintain and increase in-store traffic in an era when consumers are more digitally connected than ever and continue to shift their shopping behaviors online?
Even though consumers are living in an age where the digital space seems to dominate the shopping process, the internet is not “taking over” brick-and-mortar stores just yet. Some brands are successfully supplementing the store experience with compelling digital technologies to offer consumers a complete omni-channel experience. Brick-and-mortar stores still add significant value to the shopping experience beyond the sales that occur in the store by helping to increase online and mobile sales.
During this webinar, we explored how brands can use digital solutions to drive in-store traffic:
-How stores are still crucial to driving online purchases and how the digital experience directly impacts store activity
-The importance of a physical and digital omni-channel strategy
-The top digital experiences, both in and out of stores, that are driving traffic and sales
-How to produce actionable insights that drive foot traffic and optimize the in-store experience
Harness the Power of Your Digital Marketing Tool BoxPerficient, Inc.
Core to any digital transformation effort are the tools used to create, manage, and deliver a digital experience. This foundation helps you create great experiences that stand out from your competition, gain brand recognition, and improve interactions with customers.
Our experts demonstrated how web content management tools are being used to deliver amazing digital experiences across web, mobile, commerce and social that support your overall digital transformation strategy.
Discover how best-in-class companies are harnessing the power of these tools and learn:
-Key components in a digital transformation toolbox from web content management, user analytics and personalized content, to marketing tools and social interactions
-How this tool box helps to attract, engage, and enable customer feedback
-How web content management tools support your digital transformation efforts through content marketing and publishing, content tagging, search engine optimization, and more
-Ways that companies are integrating these transformative tools to provide a wealth of information so you can continually improve the digital experience
Modernize Core Technology to Accelerate Digital TransformationPerficient, Inc.
Digital transformation efforts often focus solely on customer experiences. However, CX is just one piece of a successful digital transformation strategy. While external experiences must change to deliver new channels and personalized service, internal operations and systems must also be transformed to increase efficiency, enable innovation, and transcend touchpoints to deliver a truly seamless customer experience.
View this SlideShare and learn how:
Digital predators are approaching platform modernization
APIs, IoT, cloud, data and analytics, DevOps and microservices drive innovation and support digital transformation
To evaluate your current platform and identify ways to align IT changes with your digital transformation goals
To create a roadmap for implementing core process and technology changes
The document discusses how the rise of social media and connectivity has empowered customers, dubbed "Customer 2.0", who now expect seamless, personalized experiences across all channels. It notes that over 4.5 billion people are on social media, sharing opinions and influencing each other, and customers now research brands and make purchase decisions before ever engaging with companies. The new marketing paradigm requires adapting to the customer journey and providing amazing experiences through tools like Microsoft Dynamics CRM that integrate data and allow pervasive connections both inside and outside organizations.
How to create a compelling business case for Digital TransformationBuilding Blocks
Often, one of the greatest challenges for marketers is persuading senior leaders to more fully embrace digital within their organisations. Many marketers have a good idea about what they want to do, but need to argue the case internally in order to receive funding. In many cases, this is the major barrier to moving towards digital transformation.
It is imperative to have a clearly informed business case that helps position how digital can closely align with the goals of the business, and not on digital trends and fashions.
This presentation, which Building Blocks' co-founder, Jonathan Whiteside presented at the Figaro Digital Summit in March 2015, provides six practical tips for creating a business case.
The document outlines a digital strategy framework in 3 phases: identifying opportunities and threats, organizing the digital foundation, and prioritizing investments to accelerate impact. It discusses strategic planning, operational planning, execution, and performance measurement across multi-year and 12-month horizons. Key aspects of the framework include assessing value levers, operating model considerations, an acceleration roadmap in three horizons, and Digital Confluence's full-service digital reengineering practice areas.
Context of digital transformation. econsultancy webinarIrene Ventayol
The document discusses digital transformation at Econsultancy. It provides an overview of Econsultancy's research reports on topics related to digital transformation such as organizational structures, securing board buy-in, insourcing and outsourcing, agility and innovation, and skills of the modern marketer. It also discusses common barriers to digital progress such as legacy systems, finding digital skills, and getting senior management buy-in. Additionally, it examines different organizational structures companies use for digital transformation such as centers of excellence and hub-and-spoke models.
This document discusses the role of the Chief Information Officer (CIO) in leading digital transformation efforts. It notes that CIOs are now expected to drive business innovation through data and analytics, giving them a new strategic role within companies. Effective CIOs act as change agents, working closely with business leaders to develop new services and tools that enable faster innovation. They must shift from a risk-averse, command-and-control mindset to one that is more entrepreneurial and focused on enabling transformation. Case studies show how CIOs are reducing legacy IT costs to free up funds for modernization efforts, helping their organizations adapt to changing market needs and competitive threats.
Using Yammer & SharePoint Intranets to Drive Employee EngagementPerficient, Inc.
The document discusses driving employee engagement through the use of Yammer and enterprise social networks (ESNs). It provides an overview of Yammer and how it can be used to break down communication silos. The keynote then outlines a three step process for user adoption and engagement: get in, get engaged, and get advanced. It emphasizes the importance of planning for cloud infrastructure, running social strategy workshops, focusing on early adopters, and bringing IT and end users together through communities and steering teams.
Five building blocks of digital transformation Maziar Ebrahimi
For the past six years I have been engaged in several digital transformation initiatives, Corona gave me the time to create this presentation on inspirations and reflections on how companies can strengthen the core of their business while reimagining scalable digital futures.
Special thanks to Jeanne Ross of MIT CISR for the wonderful course and book on Organisational Design for Digital Transformation.
The State of Digital Transformation 2018 - 2019 by Brian SolisBrian Solis
"Digital is an enterprise-wide strategic priority — but there's work to be done," according to Brian Solis and Altimeter, a Prophet company.
Now in its fifth year, our annual “State of Digital Transformation” research continues to document the constantly evolving enterprise. As disruptive technologies and their impact on organizations and markets continue to progress, our research aims to capture the shifts and trends that are shaping modern digital transformation.
In 2019, strategic digital transformation is only becoming more pervasive moving beyond IT to impact competitiveness throughout the organization. Budgets are soaring. The list of disruptive technologies on the radar of stakeholders is expanding. Ownership is moving to the C-Suite and managed by cross-functional, collaborative groups. Customer experience (CX) continues to lead digital transformation investments, but as we observed in 2017, employee experience and organizational culture are also rising in importance to empower and accelerate change, growth, and innovation.
Digital Transformation as an Enterprise-Wide Movement
This year, it’s clear that digital transformation is maturing into an enterprise-wide movement. Digital transformation is modernizing how companies work and compete and helping them effectively adapt and grow in an evolving digital economy.
What’s also evident is that there is still much work to do as companies are, by and large, prioritizing technology over grasping the disruptive trends that are influencing markets and, more specifically, customer and employee behaviors and expectations.
Learn more here: https://insights.prophet.com/the-state-of-digital-transformation-2018-2019
Digital Transformation Case Study | anynines anynines GmbH
The slides are part of our talk about the "Digital Transformation Case Study" held by CEO of anynines - Julian Fischer (Twitter: @fischerjulian) - at the Pivotal Digital Transformation Forum 2016 in Istanbul.
The Four Essential Pillars of Digital TransformationIan Thomas
Based on years of practical experience this whitepaper distils four key pillars we have observed time and again in successful digital initiatives, providing a structured foundation for an orderly, end-to-end digital transformation of the enterprise.
Blockchain was 2017’s technology buzzword of the year, and for good reason. Blockchain technology has the potential to radically alter enterprise business models through cost reduction and increased operational efficiency. But many organizations are finding blockchain to be as confusing as it is promising.
We cut through the hype of blockchain and share a practical way to get started, including how to determine where it fits within your organization. We answer these questions and more:
-Why adopt blockchain?
-What makes a good blockchain use case?
-What are some specific industry applications?
-What are the best practices for getting started?
Digital Tranformation 2017 - Roadmap for Indian Companies Ajay Chhabra
Digital transformation is a top strategic priority for companies. The summary discusses:
1) Top US and Indian startups that have achieved valuations over $1 billion through digital transformation.
2) Why digital transformation should be a key priority for CEOs in 2017 due to factors like empowered customers and emerging technologies.
3) The key steps in a digital transformation include creating urgency, developing a vision/strategy, communicating changes, and empowering teams through new structures and skills.
4) The key elements of a successful digital transformation involve customer delight, integrated services, analytics, and restructuring the organization around digital capabilities.
Annual commentary on future of corporate B2B purchasing considering organization, technology and supply base with specific challenges for purchasing leaders identified,
Best Practices in Business Innovation: Business Models Changing the Landscape...Aggregage
Companies these days cannot afford to stand still!
Cheryl Perkins, Founder and President of Innovationedge and a visionary business leader, will share best practices of companies who are defining and implementing new business models. These models are used to create new pathways to value and deliver growth in today’s business climate. She will lead you on a journey through business model basics and describe how companies are taking innovation strategy to the next level, while tackling the current challenges of talent management and innovation fatigue.
The document discusses Nestle's approach to digital transformation globally and locally. It notes the challenges of balancing global expertise with local market needs. Specifically, it outlines Nestle's goal of becoming a fast moving consumer goods leader in leveraging digital and social media to build brands and delight consumers globally. It also provides examples of how Nestle can achieve this through initiatives like improved search optimization, dedicated ecommerce teams, using social listening tools, and better marketing mix modeling.
Digital Transformation ( DT) – the use of technology to radically improve and differentiate performance or reach of enterprises is becoming a hot topic for companies across the globe. Executives in all industries are using digital advances such as Analytic, Mobility, Social media and smart embedded devices and improving their use of traditional technologies such as ERP – to change customer relationships, internal processes, and value propositions. We continue to see how fast digital technology disrupted media industries in the past decade and it now spreading to all businesses irrespective of the domain and sectors.
How can top / senior management successfully lead digital transformation? While we all know and urge the team to get started on the digital transformation journey , few tell how to do it. This book gives a clear “ How” part .
I have also given in the summary few good case studies where digitization has impacted the business outcomes like Burberry , Asian Paints, Nike, Codelco, Starbucks , UPS etc.
The how part –Leading digital transformation
• Sharing a digital transformation vision across the enterprise ( not in piece mail – all businesses across the group need to envision the journey and be in sync)
• Gaining critical mass – inclusiveness
• Frame the digital challenges
• Focus investment on resources
• Sustaining the transformation
An excellent one to read.
Why, When and How Do I Start a Digital Transformation?Acquia
The document discusses digital transformation and provides guidance on how to execute it. It emphasizes defining a clear digital ambition and envisioning how digital can provide new advantages for the business. It recommends assessing customer needs, known and unknown, and using these to develop projects and a roadmap. Finally, it outlines a framework for imagining, delivering, and scaling the digital transformation through iterative development and close monitoring of results.
A Framework for Digital Business TransformationCognizant
By embracing Code Halo thinking and a programmatic approach to business process change, organizations can better engage with customers and deliver mass-customized products and services that drive differentiation and outperformance.
Social business adoption in 5 easy steps - Mark Osborn / Alan Hamilton - Soci...LetsConnect
In this session, we will explore five easy but essential steps to driving the success of your social business project. Starting with the vision we progress through the planning and adoption steps which will help align your business outcomes with the project. Expect an interactive session and lively Q&A
Presentation authored by Alan Hamilton and presented by Mark Osborn at Social Connections VI.
The document discusses how social business adoption can help organizations address common issues through collaborative patterns. It provides examples of customers who saw measurable benefits from taking a social business approach, such as a 30% increase in speed of access to experts. The document advocates establishing business goals and priorities, then mapping them to potential ROI through social business patterns. It also discusses vision setting and adoption planning workshops to develop business cases and project plans for social business.
Arne Sigurd Rognan Nielsen is a senior social business advisor and evangelist at IBM. He has held many positions throughout his career, including photographer, journalist, and writer. Nielsen writes books on topics like sales, marketing, and key account management. He is also an active blogger and advocates for collaboration and social business.
How to create a compelling business case for Digital TransformationBuilding Blocks
Often, one of the greatest challenges for marketers is persuading senior leaders to more fully embrace digital within their organisations. Many marketers have a good idea about what they want to do, but need to argue the case internally in order to receive funding. In many cases, this is the major barrier to moving towards digital transformation.
It is imperative to have a clearly informed business case that helps position how digital can closely align with the goals of the business, and not on digital trends and fashions.
This presentation, which Building Blocks' co-founder, Jonathan Whiteside presented at the Figaro Digital Summit in March 2015, provides six practical tips for creating a business case.
The document outlines a digital strategy framework in 3 phases: identifying opportunities and threats, organizing the digital foundation, and prioritizing investments to accelerate impact. It discusses strategic planning, operational planning, execution, and performance measurement across multi-year and 12-month horizons. Key aspects of the framework include assessing value levers, operating model considerations, an acceleration roadmap in three horizons, and Digital Confluence's full-service digital reengineering practice areas.
Context of digital transformation. econsultancy webinarIrene Ventayol
The document discusses digital transformation at Econsultancy. It provides an overview of Econsultancy's research reports on topics related to digital transformation such as organizational structures, securing board buy-in, insourcing and outsourcing, agility and innovation, and skills of the modern marketer. It also discusses common barriers to digital progress such as legacy systems, finding digital skills, and getting senior management buy-in. Additionally, it examines different organizational structures companies use for digital transformation such as centers of excellence and hub-and-spoke models.
This document discusses the role of the Chief Information Officer (CIO) in leading digital transformation efforts. It notes that CIOs are now expected to drive business innovation through data and analytics, giving them a new strategic role within companies. Effective CIOs act as change agents, working closely with business leaders to develop new services and tools that enable faster innovation. They must shift from a risk-averse, command-and-control mindset to one that is more entrepreneurial and focused on enabling transformation. Case studies show how CIOs are reducing legacy IT costs to free up funds for modernization efforts, helping their organizations adapt to changing market needs and competitive threats.
Using Yammer & SharePoint Intranets to Drive Employee EngagementPerficient, Inc.
The document discusses driving employee engagement through the use of Yammer and enterprise social networks (ESNs). It provides an overview of Yammer and how it can be used to break down communication silos. The keynote then outlines a three step process for user adoption and engagement: get in, get engaged, and get advanced. It emphasizes the importance of planning for cloud infrastructure, running social strategy workshops, focusing on early adopters, and bringing IT and end users together through communities and steering teams.
Five building blocks of digital transformation Maziar Ebrahimi
For the past six years I have been engaged in several digital transformation initiatives, Corona gave me the time to create this presentation on inspirations and reflections on how companies can strengthen the core of their business while reimagining scalable digital futures.
Special thanks to Jeanne Ross of MIT CISR for the wonderful course and book on Organisational Design for Digital Transformation.
The State of Digital Transformation 2018 - 2019 by Brian SolisBrian Solis
"Digital is an enterprise-wide strategic priority — but there's work to be done," according to Brian Solis and Altimeter, a Prophet company.
Now in its fifth year, our annual “State of Digital Transformation” research continues to document the constantly evolving enterprise. As disruptive technologies and their impact on organizations and markets continue to progress, our research aims to capture the shifts and trends that are shaping modern digital transformation.
In 2019, strategic digital transformation is only becoming more pervasive moving beyond IT to impact competitiveness throughout the organization. Budgets are soaring. The list of disruptive technologies on the radar of stakeholders is expanding. Ownership is moving to the C-Suite and managed by cross-functional, collaborative groups. Customer experience (CX) continues to lead digital transformation investments, but as we observed in 2017, employee experience and organizational culture are also rising in importance to empower and accelerate change, growth, and innovation.
Digital Transformation as an Enterprise-Wide Movement
This year, it’s clear that digital transformation is maturing into an enterprise-wide movement. Digital transformation is modernizing how companies work and compete and helping them effectively adapt and grow in an evolving digital economy.
What’s also evident is that there is still much work to do as companies are, by and large, prioritizing technology over grasping the disruptive trends that are influencing markets and, more specifically, customer and employee behaviors and expectations.
Learn more here: https://insights.prophet.com/the-state-of-digital-transformation-2018-2019
Digital Transformation Case Study | anynines anynines GmbH
The slides are part of our talk about the "Digital Transformation Case Study" held by CEO of anynines - Julian Fischer (Twitter: @fischerjulian) - at the Pivotal Digital Transformation Forum 2016 in Istanbul.
The Four Essential Pillars of Digital TransformationIan Thomas
Based on years of practical experience this whitepaper distils four key pillars we have observed time and again in successful digital initiatives, providing a structured foundation for an orderly, end-to-end digital transformation of the enterprise.
Blockchain was 2017’s technology buzzword of the year, and for good reason. Blockchain technology has the potential to radically alter enterprise business models through cost reduction and increased operational efficiency. But many organizations are finding blockchain to be as confusing as it is promising.
We cut through the hype of blockchain and share a practical way to get started, including how to determine where it fits within your organization. We answer these questions and more:
-Why adopt blockchain?
-What makes a good blockchain use case?
-What are some specific industry applications?
-What are the best practices for getting started?
Digital Tranformation 2017 - Roadmap for Indian Companies Ajay Chhabra
Digital transformation is a top strategic priority for companies. The summary discusses:
1) Top US and Indian startups that have achieved valuations over $1 billion through digital transformation.
2) Why digital transformation should be a key priority for CEOs in 2017 due to factors like empowered customers and emerging technologies.
3) The key steps in a digital transformation include creating urgency, developing a vision/strategy, communicating changes, and empowering teams through new structures and skills.
4) The key elements of a successful digital transformation involve customer delight, integrated services, analytics, and restructuring the organization around digital capabilities.
Annual commentary on future of corporate B2B purchasing considering organization, technology and supply base with specific challenges for purchasing leaders identified,
Best Practices in Business Innovation: Business Models Changing the Landscape...Aggregage
Companies these days cannot afford to stand still!
Cheryl Perkins, Founder and President of Innovationedge and a visionary business leader, will share best practices of companies who are defining and implementing new business models. These models are used to create new pathways to value and deliver growth in today’s business climate. She will lead you on a journey through business model basics and describe how companies are taking innovation strategy to the next level, while tackling the current challenges of talent management and innovation fatigue.
The document discusses Nestle's approach to digital transformation globally and locally. It notes the challenges of balancing global expertise with local market needs. Specifically, it outlines Nestle's goal of becoming a fast moving consumer goods leader in leveraging digital and social media to build brands and delight consumers globally. It also provides examples of how Nestle can achieve this through initiatives like improved search optimization, dedicated ecommerce teams, using social listening tools, and better marketing mix modeling.
Digital Transformation ( DT) – the use of technology to radically improve and differentiate performance or reach of enterprises is becoming a hot topic for companies across the globe. Executives in all industries are using digital advances such as Analytic, Mobility, Social media and smart embedded devices and improving their use of traditional technologies such as ERP – to change customer relationships, internal processes, and value propositions. We continue to see how fast digital technology disrupted media industries in the past decade and it now spreading to all businesses irrespective of the domain and sectors.
How can top / senior management successfully lead digital transformation? While we all know and urge the team to get started on the digital transformation journey , few tell how to do it. This book gives a clear “ How” part .
I have also given in the summary few good case studies where digitization has impacted the business outcomes like Burberry , Asian Paints, Nike, Codelco, Starbucks , UPS etc.
The how part –Leading digital transformation
• Sharing a digital transformation vision across the enterprise ( not in piece mail – all businesses across the group need to envision the journey and be in sync)
• Gaining critical mass – inclusiveness
• Frame the digital challenges
• Focus investment on resources
• Sustaining the transformation
An excellent one to read.
Why, When and How Do I Start a Digital Transformation?Acquia
The document discusses digital transformation and provides guidance on how to execute it. It emphasizes defining a clear digital ambition and envisioning how digital can provide new advantages for the business. It recommends assessing customer needs, known and unknown, and using these to develop projects and a roadmap. Finally, it outlines a framework for imagining, delivering, and scaling the digital transformation through iterative development and close monitoring of results.
A Framework for Digital Business TransformationCognizant
By embracing Code Halo thinking and a programmatic approach to business process change, organizations can better engage with customers and deliver mass-customized products and services that drive differentiation and outperformance.
Social business adoption in 5 easy steps - Mark Osborn / Alan Hamilton - Soci...LetsConnect
In this session, we will explore five easy but essential steps to driving the success of your social business project. Starting with the vision we progress through the planning and adoption steps which will help align your business outcomes with the project. Expect an interactive session and lively Q&A
Presentation authored by Alan Hamilton and presented by Mark Osborn at Social Connections VI.
The document discusses how social business adoption can help organizations address common issues through collaborative patterns. It provides examples of customers who saw measurable benefits from taking a social business approach, such as a 30% increase in speed of access to experts. The document advocates establishing business goals and priorities, then mapping them to potential ROI through social business patterns. It also discusses vision setting and adoption planning workshops to develop business cases and project plans for social business.
Arne Sigurd Rognan Nielsen is a senior social business advisor and evangelist at IBM. He has held many positions throughout his career, including photographer, journalist, and writer. Nielsen writes books on topics like sales, marketing, and key account management. He is also an active blogger and advocates for collaboration and social business.
IBM Connections vs. Office 365 - Episode IILetsConnect
This document is a presentation comparing IBM Connections and Office 365 (O365) for social collaboration capabilities. It finds that O365 lacks integration across its tools like OneDrive, SharePoint, and Yammer, making collaboration complex. Meanwhile, IBM Connections provides an integrated experience where all social functions are in one place. The document also notes that O365 customers report challenges with complexity and a lack of innovation in O365's social roadmap. It concludes that O365 is not well-designed for social collaboration due to this disconnect between its separate tools and services.
What’s New and Coming in IBM ConnectionsLetsConnect
IBM Connections provides the platform of social tools you need to transform your organization. IBM Connections enables you to reach your customers and partners faster, drive innovation, share content and expertise, and complete work faster. In this session, we’ll describe what’s new in the brand new IBM Connections release and preview a few new features being planned for the next release. See first hand how IBM Connections can work for you and how you can embrace a “New Way To Work”.
IBM Connections and Office 365 are often considered as direct competitors. In this presentation I will describe the social capabilities of both platforms and explain why IBM Connections is much better :-)
The document contains 20 multiple choice quiz questions about connections between 4 pictures or items. The questions cover topics like computer games, awards, Indian currency, TV channels, missiles, the movie Sholay, Durga Puja, computer hardware, the Titanic, Harry Potter movies, chess pieces, and Bengali fireworks for Kali Puja.
Socialytics: Convergence of Social, Big Data, AnalyticsSandy Carter
The document discusses how social, big data, and analytics are converging to create new opportunities for businesses. It argues that this convergence is transforming business models and operations in five key ways: 1) discovering expertise through social networks, 2) using social networks as a new production line, 3) making innovation part of corporate culture, 4) targeting individuals through analytics, and 5) requiring leadership that embraces social technologies. The document provides examples of companies in various industries that are leveraging this convergence to improve marketing, recruiting, product development, and customer service. It emphasizes that businesses must define a strategy that captures value from this convergence through a social business agenda led by the right leadership.
The document discusses IBM's social business strategy and solutions. It describes how social media is changing how people interact and do business. It outlines how IBM helps companies integrate social technologies into their core business processes to gain competitive advantages like improving customer service, marketing, sales, and talent management. The document provides examples of how some companies have successfully used IBM's social business platforms and solutions.
Initializing and launching your social business initiatives: social from the ...Jacques Pavlenyi
An overview of IBM's transformation into a social business. Case study reviewing how IBM continues to adopt social media and collaboration technologies, and the beneficial impact it is having on the business.
Enterprise Collaboration & Social Business MeasurementAmy Bishop
As major disruptions continue to force the business world to innovate and adapt like never before, social business is changing the way businesses communicate and engage with constituencies. Learn how to harness trends of the collaborative economy, big data and social business in the enterprise to inspire your teams to innovate and collaborate in a way that drives meaningful business value and tangible outcomes.
Presented at the PRSA 2013 International Conference on October 28, 2013 in Philadelphia.
This document provides an overview of a webinar on how to sell an intranet redesign. It discusses the business case for an intranet redesign including cost benefits and opportunities. It also discusses how an intranet redesign can help an organization become an employer of choice by improving employee engagement, productivity, and talent retention. Metrics for quantifying the value of an intranet such as increased leads, cost savings, and employee satisfaction are presented. Six key reasons for an intranet redesign are provided, including that executives and new employees expect modern intranet capabilities. The document concludes by advertising an upcoming webinar on social intranets.
The document discusses LinkedIn's strategic objectives, SWOT analysis, and potential strategies. It analyzes LinkedIn's strengths like its brand reputation and revenue streams, as well as weaknesses like low user engagement. Opportunities include global expansion, and threats include increased competition. Potential strategies proposed are cost leadership through outsourcing, market penetration in new regions, and product development like a career networking platform for students.
Catching the Wave_Trends and Strategies for Social and Mobile_Sandy Carter_S...IBM Switzerland
This document discusses trends and strategies for social and mobile businesses. It highlights how social media and analytics are converging to create value for individuals rather than market segments. When organizations embed social technologies into core processes, it can drive efficiency and increase engagement. The document advocates that innovation is becoming part of corporate culture through predictive analytics and crowdsourcing ideas. It also emphasizes that leadership is required to drive an organizational culture change needed for successful social business strategies. Leaders need to be transparent, collaborative, and comfortable with fast decision making to explore new tools and actively engage internal and external networks.
Catching the Wave: Trends and Strategies for Social - Sandy Carter OpenKnowledge srl
This document discusses trends and strategies for social and mobile businesses. It highlights how social business can increase marketing effectiveness by 20%, sales revenue by 15%, and customer satisfaction by 20%. The key strategies discussed are: 1) Embedding social into core business processes to drive efficiency and engagement. 2) Leveraging social networks and analytics to understand individuals' needs and provide personalized experiences. 3) Making innovation a part of corporate culture through predictive capabilities, ideation, and using social networks as the new production line. Leadership is also key to driving the necessary culture change to embrace social business.
Guilty by Associations - Five Mistakes Associations Make While Developing The...Bridgeline Digital
Membership Engagement today begins and ends with an Association’s website. The Internet, more than any other medium, offers an extraordinary opportunity to increase membership and foster the existing community to improve retention rates. However, many Associations struggle to develop a digital strategy that properly employs the latest resources to enhance the value of their web presence.
Changing faces of direct marketing e briks infotechebriksinfotech
The document discusses integrated marketing and how using multiple marketing channels together can drive better results than individual channels alone. It provides an overview of key social media channels like Facebook, Twitter, LinkedIn, and blogs. It also discusses other digital channels like email, mobile, and QR codes. The document advocates developing campaigns that leverage different channels in an integrated way to increase efficiency, flexibility, visibility, and customer loyalty. It provides an example campaign using paid search, content marketing, social media, and radio/TV to promote a light bulb offer.
Changing faces of direct marketing e briks infotechebriksinfotech
The document discusses integrated marketing and how using multiple marketing channels together can drive better results than individual channels alone. It provides an overview of key social media channels like Facebook, Twitter, LinkedIn, and blogs. It also discusses other digital channels like email, mobile, and QR codes. The document advocates developing campaigns that leverage different channels in an integrated way to increase efficiency, flexibility, visibility, and customer loyalty. It provides an example campaign using paid search, content marketing, social media, and radio/TV to promote a light bulb offer.
ROI B2B Maximization. Data Driven. Digital Transformation RoadmapGood Rebels
This document discusses the ROI and benefits of data-driven digital transformation for B2B companies. It highlights key challenges that B2B companies face related to customer loyalty, self-service needs, and existing customer profits. A successful digital transformation should focus on improving customer experience, developing new business models, increasing operational efficiency, and enhancing business intelligence. The document outlines best practices and provides examples of ROI metrics and benefits companies can expect, including increased sales, productivity, intelligence, and profits. It proposes a roadmap for digital transformation focused on leadership, engagement, architecture, and ROI.
How Top Brands Create Killer Omnichannel Customer ExperiencesIO Integration
How Top Brands Leverage DAM Technologies to Create Killer Customer Experiences
In this DAM Master Class, youll see how top brands are transforming their marketing through personalized, real-time, data-driven communications that reach customers at exactly the right moments. Using the latest technologies, GoPro, Red Bull, NFL, Visa, Nike, and BMW have optimized their content marketing supply chains to curate and deliver real-time, high-impact content based on individual customer behaviors. Theyve seen big gains in brand recognition, customer loyalty, and sales and your company can, too. Use your DAM to build relationships that win markets, not just another campaign!
Join IO Integration and censhare to learn how you can:
Build a cutting-edge content acquisition platform for owned, gained, and real-time media just like marketing wunderkind GoPro.
Create a content marketing exchange that simplifies the production and delivery of personalized brand communications just like luxury brand leader BMW.
Get a first look at the censhare 5 enterprise content management platform thats so intuitive you might even trust your marketing people to try it!
Dagmar Schneider, Solution Architect, censhare
Jill Talvensaari, Content Technology Strategist, IO Integration
Top Digital Transformation Trends and Priorities for 2016Charlene Li
Given the importance of digital transformation and the never ending onslaught of new technologies, how should organization prioritize limited resources, time, and attention? This presentation to the San Francisco American Marketing Association is the 7th year in a row when Charlene has presented her take of top digital trends.
Leading Digital Transformation: Mit Lean Collaboration zum WettbewerbsvorteilDr. Paul Gromball
This document outlines a digital transformation roadmap with the following key points:
1. It discusses enabling technology solutions from Microsoft and how TMG can help clients turn technology into business results through digital business case design.
2. TMG's digital transformation program setup involves selecting pilot business cases, change management, and establishing internal and external communities to drive digital leadership from within organizations.
3. Examples of digital business cases include sales and after sales, HR management, and finance, with the goal of top-line growth, cost reduction, and profit improvement.
Socialiseren van het intranet Jemma McGeePlatformE2E
CRH implemented Yammer to create a social intranet for their 76,000 employees across 3,500 locations. They took a slow, bottom-up approach over 3 months to pilot Yammer and encourage voluntary adoption. Their goals were to improve connectivity across the large, decentralized organization, break down silos, and shift to more two-way and real-time communication. They integrated Yammer and SharePoint to provide a central social and document collaboration platform. Training and identifying employee champions were key to driving adoption of the new social intranet platform.
Originally presented as part of the FinanceConnect:13 Workshops on May 1, 2013, Andy Goldman and Mike Weir present a deep dive into Content Marketing and LinkedIn.
How to collaborate digitally with your partners?Anila Macula
1. How working from home can be an opportunity to get to know your business partners better
2. Channel Sales evolution and best practices
3. Which tools you can use for digital partner collaboration
Similar to IBM Social Business TechTalk - 19 Nov 2013 (20)
Maruthi Prithivirajan, Head of ASEAN & IN Solution Architecture, Neo4j
Get an inside look at the latest Neo4j innovations that enable relationship-driven intelligence at scale. Learn more about the newest cloud integrations and product enhancements that make Neo4j an essential choice for developers building apps with interconnected data and generative AI.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
Infrastructure Challenges in Scaling RAG with Custom AI modelsZilliz
Building Retrieval-Augmented Generation (RAG) systems with open-source and custom AI models is a complex task. This talk explores the challenges in productionizing RAG systems, including retrieval performance, response synthesis, and evaluation. We’ll discuss how to leverage open-source models like text embeddings, language models, and custom fine-tuned models to enhance RAG performance. Additionally, we’ll cover how BentoML can help orchestrate and scale these AI components efficiently, ensuring seamless deployment and management of RAG systems in the cloud.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
AI 101: An Introduction to the Basics and Impact of Artificial IntelligenceIndexBug
Imagine a world where machines not only perform tasks but also learn, adapt, and make decisions. This is the promise of Artificial Intelligence (AI), a technology that's not just enhancing our lives but revolutionizing entire industries.
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?Speck&Tech
ABSTRACT: A prima vista, un mattoncino Lego e la backdoor XZ potrebbero avere in comune il fatto di essere entrambi blocchi di costruzione, o dipendenze di progetti creativi e software. La realtà è che un mattoncino Lego e il caso della backdoor XZ hanno molto di più di tutto ciò in comune.
Partecipate alla presentazione per immergervi in una storia di interoperabilità, standard e formati aperti, per poi discutere del ruolo importante che i contributori hanno in una comunità open source sostenibile.
BIO: Sostenitrice del software libero e dei formati standard e aperti. È stata un membro attivo dei progetti Fedora e openSUSE e ha co-fondato l'Associazione LibreItalia dove è stata coinvolta in diversi eventi, migrazioni e formazione relativi a LibreOffice. In precedenza ha lavorato a migrazioni e corsi di formazione su LibreOffice per diverse amministrazioni pubbliche e privati. Da gennaio 2020 lavora in SUSE come Software Release Engineer per Uyuni e SUSE Manager e quando non segue la sua passione per i computer e per Geeko coltiva la sua curiosità per l'astronomia (da cui deriva il suo nickname deneb_alpha).
GraphRAG for Life Science to increase LLM accuracyTomaz Bratanic
GraphRAG for life science domain, where you retriever information from biomedical knowledge graphs using LLMs to increase the accuracy and performance of generated answers
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
1 “Evolution of the networked enterprise”, McKinsey & Co, March 2013, p 46 [Analysis was 4 industries].
1“Customer Service and Business Results: A Survey Of Customer Service from Mid-size Companies,” Dimensional Research, April 2013, https://ibm.biz/Bdx3ec
2 “The Social Habit,” Edison Research & Arbitron, June 2012, https://ibm.biz/Bdx3N7
3 “2012 MarketingSherpa Lead Generation Benchmark Report,” MarketingSherpa, 2012, https://ibm.biz/Bdx3NW
4“HubSpot State of Inbound Marketing, 2012, https://ibm.biz/Bdx3eD
5“Putting Social Media to Work,” , Chris Barry, Rob Markey, Eric Almquist and Chris Brahm, Bain & Company,2001, https://ibm.biz/Bdx3ef
http://www.flickr.com/photos/vestman/3871170258/ by http://www.flickr.com/photos/vestman/
1 “Evolution of the networked enterprise”, McKinsey & Co, March 2013
2 “The social economy: Unlocking value and productivity through social technologies”, McKinsey & Co, July 2012
http://www.flickr.com/photos/vestman/3871170258/ by http://www.flickr.com/photos/vestman/
1 “Evolution of the networked enterprise”, McKinsey & Co, March 2013
2 “The social economy: Unlocking value and productivity through social technologies”, McKinsey & Co, July 2012
Due to a rapidly changing regulatory environment across countries, the firm had experienced an alarming increase in the number of compliance violations. It was reaching the point where the publicity of the fines could have impacted their reputation in the marketplace.
Adding to the shifting regulations, the firm was expanding quickly into new markets around the world which only increased the complexity.
The traders were frustrated by the decision delays. They believed that their position in the trade was diminished as the counter-party would start to question the specifics of the deal.
There was no single source of regulatory interpretations at the firm. Per the law, there was a single repository of global regulations, yet the regional and local regulations along with interpretations were spread across shared drives, databases and hard drives.
Compliance would often turn to the internal legal department for a ruling on either new regulations or those regulations where the last decision was “out of date” (at the point of the project, the client determined that six months for newer regulations was “too old”).
Either due to skill or possibly a culture of not wanting to be the person who made the wrong mistake, the internal legal firm would often move the decision to their external legal counsel. Due to high turnover in the industry of compliance officers and internal legal counsel combined with most new professionals “bringing their own favorite external” firm to the portfolio. The result was literally thousands of external legal firms engaged across the world with minimal concentration of business. Making the issue worse, all work was done in e-mail, phone and mail. The resulting legal matter was never captured and retained in the bank’s repositories.
Finally, each compliance officer was almost an island. The average time in the position was under three years. They knew the people in their product area and location. For example, the compliance officer on the bond desk on the 20th floor of a building didn’t know their peer on the equity desk on the 15th floor. The isolation meant they didn’t have many people to turn for answers. With the mirrored fragmentation of regulations and decisions on shared drives, hard drives, etc., it was impossible to find the right person.
The benefits were realized by connecting people to others with greater expertise as questions emerge. This is regardless of the two parties knowing each other. The benefits are not the result of changing the “process” but connecting to a breadth of sources with the appropriate expertise to give advice.
Let’s focus on one line of this example for the benefits: the line that connects the compliance officer to another compliance expert. The right “experts” are identified by integrating the automated expertise engine into the current compliance applications, identifying others with the right expertise (based on their automatically populated expertise profile), determining availability and automatically connecting them. A group of compliance officers determined the impact those capabilities would have on fines, trade value, compliance efficiency and effective usage of external legal firms. In the next step, they changed the highs and lows into values. The linkage and value was clear to them.
The one undervalued benefit was the reduction of external legal fees. The group believed the consolidation of a highly fragmented content would reduce the need to call external firms. However, the ease of connecting directly to one of the included firms was so convenient that the business started to shift. This not only allowed for better rates with scale, but also better knowledge of the external skills.
Smarter Business Outcomes
Increased compliance officer productivity
Reduction in external counsel fees
Reduction in regulatory fines and penalties
Increased revenue per transaction; more efficient compliance decisions
Reduced compliance officer turnover
Reduced fines by automatically connecting the decision-maker to others with deep experience
Increased the value of trades with quick compliance decisions
Dramatically reduced external legal expenditures as ease of working with firm in extranet consolidated their usage
The benefits were realized by connecting people to others with greater expertise as questions emerge. This is regardless of the two parties knowing each other. The benefits are not the result of changing the “process” but connecting to a breadth of sources with the appropriate expertise to give advice.
Let’s focus on one line of this example for the benefits: the line that connects the compliance officer to another compliance expert. The right “experts” are identified by integrating the automated expertise engine into the current compliance applications, identifying others with the right expertise (based on their automatically populated expertise profile), determining availability and automatically connecting them. A group of compliance officers determined the impact those capabilities would have on fines, trade value, compliance efficiency and effective usage of external legal firms. In the next step, they changed the highs and lows into values. The linkage and value was clear to them.
The one undervalued benefit was the reduction of external legal fees. The group believed the consolidation of a highly fragmented content would reduce the need to call external firms. However, the ease of connecting directly to one of the included firms was so convenient that the business started to shift. This not only allowed for better rates with scale, but also better knowledge of the external skills.
Smarter Business Outcomes
Increased compliance officer productivity
Reduction in external counsel fees
Reduction in regulatory fines and penalties
Increased revenue per transaction; more efficient compliance decisions
Reduced compliance officer turnover
Reduced fines by automatically connecting the decision-maker to others with deep experience
Increased the value of trades with quick compliance decisions
Dramatically reduced external legal expenditures as ease of working with firm in extranet consolidated their usage
2“The Global Innovation 1000: Making Ideas Work,” Barry Jaruzelski, John Loehr, and Richard Holman, strategy+business Magazine, Winter 2012, Booz & Company, Inc.
3 Competitive Advantage in the Era of Smart,” Ginni Rometty, speaking at Council on Foreign Relations, NYC, March 7, 2013, https://ibm.biz/Bdx3nu
4“The Global Innovation 1000: Making Ideas Work,” Barry Jaruzelski, John Loehr, and Richard Holman, strategy+business Magazine, Winter 2012, Booz & Company, Inc.
http://www.flickr.com/photos/vestman/3871170258/ by http://www.flickr.com/photos/vestman/
1 “Evolution of the networked enterprise”, McKinsey & Co, March 2013
2 “The social economy: Unlocking value and productivity through social technologies”, McKinsey & Co, July 2012
Sources:
2012 IBM Global Chief Executive Study
The 2012 IBM Tech Trends Report
Kenexa High Performance Institute, 2011/12, “Engagement Levels in Global Decline: Organizations Losing a Competitive Advantage
http://www.flickr.com/photos/vestman/3871170258/ by http://www.flickr.com/photos/vestman/
1 “Evolution of the networked enterprise”, McKinsey & Co, March 2013
2 “The social economy: Unlocking value and productivity through social technologies”, McKinsey & Co, July 2012
Souces
1 “2013 M&A Outlook Survey,” KPMG, 2013.
2 “The Big Idea: The New M&A Playbook”, Clayton M. Christensen, Harvard Business Review, March 2011.
3 “Perspectives on merger integration,” McKinsey & Company, June 2010.
46 Reasons Why So Many Acquisitions Fail, James Price and University of Michigan, Forbes, October 2012, http://read.bi/10rJhTq
5 “Perspectives on merger integration,” McKinsey & Company, June 2010.
1 “The Big Idea: The New M&A Playbook”, Clayton M. Christensen, Harvard Business Review, March 2011
2 “Evolution of the networked enterprise”, McKinsey & Co, March 2013
Value Proposition
Provides all of the functionality required to address the differing requirements between existing source systems, and new IBM software target systems through the use of connectors which are available for all major Content Management Systems. In addition, our migration engineers have expertise in building custom connectors, ensuring that any existing customer data can be successfully migrated to any target IBM product.
User Experience / Key Features
Web content can be migrated from any source to any IBM product
Web components will always have the correct metadata and information architecture
High volume processing capabilities mean rapid application changes
Rules based processing guarantees 'quality built in'
All changes can be tracked and logged providing full accountability
The new target IBM product will have a maximum level of data quality
Source: 1 "Occupational Health Services And Practice". Ilo.org. Retrieved 2013-02-15.
The Challenges Associated with Workplace Safety are Costly! Let’s talk about why accidents occur and the costs associated with them…….
Accidents in the workplace do not just occur, they are caused by a multitude of reasons….
Most have to do with a failure to plan and execute which results in potential disaster…
Many industries including the airline manufacturing industry for example, are under constant pressure to innovate and develop products that push the boundaries. Often, technology advances
outpace safety and security practices which creates a recipe for disaster…
Adherence to effective methods, would mean that most incidents would be completely preventable….
Looking at the reasons for workplace safety issues, all have to do with people: culture, education communication & leadership. We have solutions to address these challenges.
Workplace injuries are a costly affair, accounting for $250 Billion in illness and injury costs in the US alone. Globally this number is in excess of $2.74 Trillion
The upside of having effective safety practices Is huge when you consider the loss of productivity for extended periods of time…
TRANSITION TO THE NEXT SLIDE…..Let’s look a a few additional facts…
Source: "Occupational Health Services And Practice". Ilo.org. Retrieved 2013-02-15.
Source: 1. “Who Knows What?”, The Wall Street Journal Online, Updated June 15, 2012, https://ibm.biz/Bdx93H
3 “Why Knowledge management is important to the Success of your company,” Lisa Quast, Forbes Online, August 2012, https://ibm.biz/BdxCF4
Traditional solutions in article are central repositories managed by a small group of people.
http://www.flickr.com/photos/vestman/3871170258/ by http://www.flickr.com/photos/vestman/
1 “Evolution of the networked enterprise”, McKinsey & Co, March 2013
2 “The social economy: Unlocking value and productivity through social technologies”, McKinsey & Co, July 2012
Situation: A small business owner needs to get a new van for his construction business. He has the ability to pay cash for the van, but that may limit other investments that will help him grow the business. He needs advise on taking a loan vs. paying cash.
I tap the icon for Lending.”
“I see there’s a lending menu. When I press it, there’s actually a menu on Small Commercial Lending. I press it.”
The user could also tap the “View all experts.”
IBM continues to be the partner of choice because we lead in the three most important dimensions of social business solutions:
We have an extraordinary ecosystem of business partners and services providers, along with the our deep reservoir of industry expertise, which allows us to bring new capabilities, like gamification, compliance, and mobility to bear on our clients' needs.
We've differentiated our social business engagement platform by building it atop the #1 (ranked #1 by IDC three years running) Social Software Platform in the industry. This is social software that's ready for business, with a broad set of social networking, collaborative, and social analytics capabilities. IBM has also added ground-breaking services like Files, which lets users share their content simply, while still maintaining control.
It's no wonder that 60% of the Fortune 100 companies look to IBM for social business solutions.
In the heart of our strategy is Our Social Business platform. It consists of 4 key elements
Social Networking, Analytics, Content, and Integration/Aggregation, it specialize in leverage people to connect and share, curate content, intelligent discovery, surfacing insight base on dynamic of linkage between people, informatton and people and information to help you guide decision and action. It enables you to deliver an great experience to your customers, employees and partners that is made to meet the need of you business both external and internal.
In addition to security, scalability, and business compliance characteristic that is known for IBM, we continued to maintain and embrace Open Standard for integration as well as support the flexibility of deployment choice that enterprise needed today and future.
Together this provides a foundation to build business solution that is inherit social, creating a system of engagement that is base on people and content.
Here's how IBM can help you get started TODAY.
Through Connections (2012 IBM CEO Study): Learn from CXO Studies
Social Business Agenda: Establish linkage to Strategy
Business Value Assessment: Define Business Value
Adoption: Accelerate Adoption