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Microsoft The Platform For Knowledge Management 26 10 2006 V1.0


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Microsoft The Platform For Knowledge Management 26 10 2006 V1.0

  1. 1. 2007 Microsoft Office System The Platform For Knowledge Management Peter de Haas IW Specialist Manager Enterprise & Partner Group Microsoft [email_address] 26 oktober 2006
  2. 2. One of the many defenitions <ul><li>Thomas H. Davenport and Lawrence Prusak </li></ul><ul><li>Working Knowledge: How Organizations Manage What They Know </li></ul><ul><li>Harvard Business School Press, 1998. </li></ul>Knowledge is a fluid mix of framed experience, values, contextual information, and expert insight that provides a framework for evaluating and incorporating new experiences and information. It originates and is applied in the minds of knowers.&quot;
  3. 3. People Drive Business Outcomes
  4. 4. The New World Of Work One world of business Always on, always connected Transparent organization Simplify working together Find info and improve business insight Secure and manage content Workplace Trends Role of Software
  6. 6. Office 2007: Server Investments Better empowerment, TCO and developer productivity Next generation e-mail, project management, workflow, blog a nd wiki support Enhanced SharePoint Portal aggregation and personalization Great relevance with rich search of people and business data Server-based forms and workflow with smart client and browser interfaces Server-based spreadsheets plus BI portals built on SQL Server Analysis Services Integrated document, records and Web content management Unified ASP.NET 2.0 workspace foundation for scalability and extensibility Windows SharePoint Services
  7. 7. SharePoint Functional Architecture Operating System Services Database Services Search Services Workflow Services ASP.NET: Web Parts, Personalization, Master Pages, Provider Framework, Security, etc. Applications & Services Collaboration Doc Collab, Wikis Discussions, Blogs Contacts/Cals/Tasks E-Mail Integration Outlook Integration Project Mgmt “Lite” Offline Lists/Docs Content Mgmt Authoring Workflow Web Publishing Document Mgmt Records Mgmt Policies Multi-Language Portal Intranet Template News, Site Dir My Sites People Finding Social Networking Privacy Search Search Center Relevance Biz Data Search Metadata Customizable UX Extensibility Biz Processes Rich/Web Forms Self-Service Forms Real-time Data Val. LOB Integration LOB Actions Pluggable SSO BI Excel Services Report Center Dashboards/KPIs Biz Data WPs Biz Data in Lists SQL RS/AS Integ. Platform Services Storage Repository Metadata Versioning Backup/Recycle Bin Indexing/Search Security vServer Policies Pluggable AuthN Folder/Item Level Rights Trimmed UI Management Admin UX Delegation Provisioning Monitoring Deployment Migration Config Mgmt Farm Services Feature Policy Extranet Support Site Model Templates Rendering Navigation Consistent UX Extensibility Forms/Fields OM and SOAP Event Handlers Migration APIs Shared Services (Site Model+, Indexing+/Search+, Business Data Catalog, Profile Service, Audiences, Targeting, Usage Analytics, Single Sign-on Service) <ul><li>Discussions </li></ul><ul><li>Blogs </li></ul><ul><li>Wiki’s </li></ul><ul><li>My Sites </li></ul><ul><li>People Finding </li></ul><ul><li>Social Networking </li></ul>
  9. 9. Microsoft Enterprise Search Connect people to information and experts
  10. 15. BLOGS / WIKIS
  11. 16. Blogs and Wikis: Collaborative Communities <ul><li>Decentralized and flexible collaboration </li></ul><ul><ul><li>New World of Work for people-ready business </li></ul></ul><ul><ul><li>Familiar browser based workspaces </li></ul></ul><ul><li>On versatile common platform for broad collaboration </li></ul><ul><ul><li>Management, provisioning, customization </li></ul></ul><ul><ul><li>Search, libraries and more </li></ul></ul><ul><ul><li>Foundation for applications </li></ul></ul>
  12. 17. Wikis <ul><li>Easy to Contribute </li></ul><ul><ul><li>create, edit, link, and restore pages. </li></ul></ul><ul><li>Scenarios </li></ul><ul><ul><li>share knowledge, hints, protocols within community/team </li></ul></ul><ul><ul><li>brainstorm ideas in very early project stages </li></ul></ul><ul><ul><li>collaborate with team on designs, guides, etc </li></ul></ul><ul><ul><li>record reference or daily information </li></ul></ul><ul><li>Key Features (demo: http://mswikis/demowiki/Pages/Home.aspx ) </li></ul><ul><ul><li>Fast and easy transition read/edit modes </li></ul></ul><ul><ul><li>Easy and automatic linking for relevance and extension </li></ul></ul><ul><ul><li>Version differencing </li></ul></ul><ul><ul><li>WYSIWYG editing </li></ul></ul><ul><ul><li>Access control in harmony with wiki concept </li></ul></ul><ul><ul><li>Built on core SharePoint platform </li></ul></ul><ul><ul><ul><li>E.g. search, navigation, alerts, custom fields, libraries, calendars, etc. </li></ul></ul></ul>
  13. 18. <ul><li>‘ Publishing’ oriented experience </li></ul><ul><li>Scenarios </li></ul><ul><ul><li>Much beyond ‘personal diaries’ </li></ul></ul><ul><ul><li>Section of MySites </li></ul></ul><ul><ul><li>Individuals and teams publishing content for broad reach </li></ul></ul><ul><ul><ul><li>Forecasts, discussions, specifications, news, decisions in timeline </li></ul></ul></ul><ul><li>Key Features </li></ul><ul><ul><li>Posts </li></ul></ul><ul><ul><li>Comments </li></ul></ul><ul><ul><li>RSS feed: user preferences </li></ul></ul><ul><ul><li>Archive views </li></ul></ul><ul><ul><li>Categories </li></ul></ul><ul><ul><li>Calendar </li></ul></ul>Blogging in Windows SharePoint Services
  14. 19. Blog example in Windows SharePoint Services
  15. 20. Microsoft Office - Publishing <ul><li>Publish to a blog, document server or a workspace straight from Microsoft Word 2007 </li></ul>
  16. 21. RSS “ RSS is a simple XML-based system that allows users to subscribe to their favorite websites. Using RSS, webmasters can put their content into a standardized format, which can be viewed and organized through RSS-aware software or automatically conveyed as new content on another website.”
  17. 22. RSS Feeds in Outlook
  18. 23. RSS Feeds in IE7
  20. 25. The Knowledge Network Solution <ul><li>The Seeker </li></ul><ul><li>Search for People </li></ul><ul><ul><li>Who knows what? </li></ul></ul><ul><ul><li>Who knows who? </li></ul></ul><ul><li>The Results </li></ul><ul><li>Ranked by: </li></ul><ul><ul><li>Social distance to seeker </li></ul></ul><ul><ul><li>Relevance in profiles </li></ul></ul><ul><li>KN Client </li></ul><ul><li>Analyze Email to Create Profile </li></ul><ul><ul><li>Keywords </li></ul></ul><ul><ul><li>Contacts </li></ul></ul><ul><li>KN Client </li></ul><ul><li>Analyze Email to Create Profile </li></ul><ul><ul><li>Keywords </li></ul></ul><ul><ul><li>Contacts </li></ul></ul><ul><li>Publish Profile </li></ul><ul><ul><li>Incremental Updates </li></ul></ul><ul><li>Publish Profile </li></ul><ul><ul><li>Incremental Updates </li></ul></ul><ul><li>Aggregate Profiles </li></ul><ul><ul><li>Expertise Information </li></ul></ul><ul><ul><li>Social Network </li></ul></ul><ul><li>KN Server </li></ul>
  21. 26. Making Connections Expertise Location From Your Desktop Expert Name and Title Relevant Keywords and Phrases Relevant Distribution Lists Anonymous User Search Results
  22. 27. Making Connections Social Distance From You Expert Name and Title Social Strength of Connection
  23. 28. Server UI – Portrait Summary KN specific additions
  24. 29. Server UI – Internal People Search KN specific additions
  25. 30. Server UI – Connections Search
  26. 31. © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.