The document provides step-by-step instructions for various functions within the IAZ DMVIC system, including how to log in and activate an account, access modules like stock statements and cover note requisition, issue, verify, cancel and get issuance history of cover notes, allocate and revoke intermediary cover notes, conduct bulk/fleet issuance of cover notes, add and map intermediaries, and manage other users.

1. IAZ DMVIC Web
help

2. IAZ DMVIC Login and
Activation
1. Welcome to the IAZ DMVIC web portal. We thank
you for using our secure solution.
2. To begin please go to the login page and click on
activate account at the bottom of the page right
below the “submit” button.
3. This will lead you to the activate account page as
you can see in the image. You may now enter your
email and phone number. Once you enter your
phone number enter the OTP you receive via SMS
and your activation code which you would have
received earlier.

3. IAZ DMVIC Login and
Activation
1. Now that you are on the OTP confirmation page,
Kindly wait for the OTP to arrive on your confirmed
mobile number and enter it here. Click on validate
OTP.
2. Congratulations ! Your OTP has been accepted. You
may now set your password by entering a new
password that you can easily remember and then
confirming the password. Please click on submit
once done. Note that this is a secure password
that you will use hereafter to securely login to the
DMVIC system as an approved user.

4. IAZ DMVIC Login and
Activation
1. Thank you for setting up your password. As a user
with the capacity to generate cover-notes , please
note that you will also have to set your transaction
pin. The pin will be used at the time of cover-note
generation to ensure safety and security, just as a
bank transaction pin does.
2. Congratulations ! Your password and pin are now
set in the system and you are ready to use the
DMVIC system.

5. IAZ DMVIC Stock statement
1. Welcome to the IAZ DMVIC web portal. We thank
you for logging in and using our secure solution.
2. To access the stock statement module from your
dashboard screen , click on the menu hamburger
icon and select stock statement.
3. Click on the stock value to see the list of cover
notes in stock, you can click on the “eye” icon to
view the details of the transaction that occurred.

6. IAZ DMVIC Cover note
requisition
1. To access the Cover, note requisition module from your
dashboard screen, click on the menu hamburger icon
and cover note requisition.
2. Here you can select the drop down to view cover notes
approved, rejected or cancelled. Click on the add cover
note button to place a request, Click on next and then
submit. Your request is now successful.
3. As a manager, in the maker checker process you would
receive an email notification to approve. Click on the
menu icon, then approve new requisition to proceed.
You may click the “eye” icon to process a cover note.
You now have the option to approve/reject. On
choosing one, please do not forget to add a comment
for audit purposes.
4. Upon IAZ approval, the cover note allocation is
complete and will reflect accordingly in the stock
statement.

7. IAZ DMVIC Cover note
verification
1. To access the Cover note verification module from
your dashboard screen, click on the menu
hamburger icon and under digital cover notes,
choose verify cover note.
2. Select the reason for verification on the drop
down, enter the cover note number and either the
Engine or Chassis number.
3. Click on submit and the cover note details will be
displayed.

8. IAZ DMVIC Cover note
issuance
1. To access the Cover note issuance module from your
dashboard screen, click on the menu hamburger icon
and under digital cover notes, choose issue cover
note.
2. Fill in the Policy information, Insured information.
Ensure that you enter all the mandatory fields.
3. Enter the transaction pin. Congratulations, your cover
note has been generated, and you can click on the
button to download the digital cover note which is
also sent by email.

9. IAZ DMVIC Cover note
cancellation
1. To access the Cover, note cancellation
module from your dashboard screen, click
on the menu hamburger icon and under
digital cover notes, choose cancel cover
note.
2. Enter the cover note number and click the
retrieve button to view the details and
validity.
3. Select the date of cancellation and the
reason from the drop down. Click on
submit, enter the transaction pin.
4. Your transaction is successful, and the cover
note is now marked as cancelled.

10. IAZ DMVIC Cover note issuance
history
1. To access the Cover note issuance history
module from your dashboard screen, click on
the menu hamburger icon and under digital
cover notes, choose issuance history.
2. You will now see a list of all the cover note
details populated.
3. You can click on the download icon to
download any selected cover note.
4. If you click on the cover note number, you can
view the transaction history.

11. IAZ DMVIC intermediary
allocation
1. To access the Cover note intermediary allocation
module from your dashboard screen, click on the
menu hamburger icon and under inventory
management, choose intermediary cover note
allocation.
2. Select the intermediary details, choose a quantity and
click on submit. Congratulations, your request has
been sent for approval.
3. As a manager you may now go to the inventory
management section, choose validate intermediary
allocations.
4. The list of allocations awaiting approval gets populated
and you can approve by clicking the check mark or
reject by clicking the cross mark. Add your comments
to approve or reject and click on submit.

12. IAZ DMVIC intermediary
revocation
1. To access the Cover note intermediary revocation module from
your dashboard screen, click on the menu hamburger icon and
under intermediaries, choose brokers/agents accordingly.
2. Click on the eye icon and click on the intermediary’s stock and
click on the revoke or X icon to revoke stock.
3. As a manager you may now go to the intermediary section,
choose validate intermediary allocations.
4. The list of allocations awaiting approval gets populated and you
can approve by clicking the check mark or reject by clicking the
cross mark. Add your comments to approve or reject, and click
on submit.

13. IAZ DMVIC bulk issuance
1. To access the Cover note bulk/fleet issuance module
from your dashboard screen, click on the menu
hamburger icon and under digital cover notes,
choose bulk issuance.
2. Enter the quantity of cover notes, click to download
the template, fill in the details in the excel sheet
template.
3. Click on the input template tab and upload the
updated file, on successful file upload you can view
the details in the bulk issuance history of the
approved and rejected records.
4. You can download the approved cover notes, the
input and processed output file as well.

14. IAZ DMVIC Add intermediary
1. To access the add intermediary module from your
dashboard screen, click on the menu hamburger
icon and under administration, choose
brokers/agents.
2. Click on the add broker button, fill out the details
and attach the PIA license and click on submit.
3. As a PIA manager you can go to the brokers
approval section and approve/reject. Add
comments and click on submit.

15. IAZ DMVIC Intermediary mapping
1. To access the intermediary mapping module from
your dashboard screen, click on the menu hamburger
icon and under administration, choose IAZ member
profile management. Choose brokers/agents.
2. Click on the “eye” icon and add cover notes to enable
intermediary to issue cover notes.

16. IAZ DMVIC User management
1. To access the user management module from your
dashboard screen, click on the menu hamburger icon
and under administration, choose users.
2. Click on the “eye” icon and click on the user
management sub-menu. You can block a user, reset
login password, change role, edit branch, deactivate
user or activity log menu.

17. IAZ DMVIC User
activation
1. To access the user activation module from your
dashboard screen, click on the menu hamburger
icon and under administration, choose users.
2. Access to DMVIC is by invitation only. Click on add
users. Fill the details and click submit. An activation
code is sent to the user. Fill in the activation code
and enter the OTP sent to a valid Zambian number.
3. The user can set their password and transaction pin
thereafter.

18. IAZ DMVIC User creation
1. To access the user creation module from your
dashboard screen, click on the menu hamburger
icon and under administration, choose users.
2. Access to DMVIC is by invitation only. Click on add
users. Fill the details and click submit. The added
user is now visible on the list.