This document is a resume for Hurdis V. Davis summarizing their work experience and education. It shows that Davis has over 15 years of experience in customer service, administrative, and intake roles, including currently working as an Intake Specialist at Pacific Garden Mission in Chicago. Davis has a Bachelor's degree in Arts and Sciences from Kaplan University and an Associate's degree from Career Point Business School.

1. Hurdis V. Davis
Permanent Address: 1458 S. Canal St., Chicago, IL 60607 * 312-492-9410
E-mail: hurdisdavis@aol.com
To work for a company long-term that will allow the use of the below experience in customer service, using empowering statements,
information processing, maintenance of confidential records, working independently, collaboration, facilitating on an executive level, and
capable of adjusting to change to interact with diverse groups
PROFESSIONAL EXPERIENCE
Intake Specialist, Pacific Garden Mission, Chicago, IL, 2016 – Present
Performed women’s intake of new and returned Overnight Guests; witnessed to each guest when necessary; performed various
administrative duties for various managers in my department and outside of my department; worked as 3rd shift security office r; supervised
PGM locker room for women and handled escalated issues when necessary; supervised a dorm that consist of 18 New Life program women;
led devotionals for over 50 women; dorm overseer for over 150 women and before bed read scripture to them; built a rapport with several
Overnight Guest that led to their stability; day chores; evening chores; and on call chores
President of Resident Council, Columbus Manner Nursing Home, Chicago, IL 2014 – 2015
When elected as President of Resident Council my duties were to listen, execute, elevate, arrange, shape revise policy, incre ase positive
standards for living within the nursing home by leading those to participate in all activities including church attendance; wrote minut es for
each resident council meeting and also led each meeting; attending Gateways 12-step meetings; led 12- step meetings for a month
New Life Bible Program (Phase 5 and Graduate) 2nd
Year, Pacific Garden Mission, Chicago, IL 2014-2014
As a graduate and 2nd
year program I also worked for The LaSalle Network Staffing Agency, Chicago, IL as a Packer and my duties were to
packed shipments of men’s clothing; scan, fold and transferred all returns to be placed back into inventory; I also unpacked and tagged
new items to be placed into inventory
New Life Bible Program (Phases 4), Pacific Garden Mission, Chicago, IL 2012-2014
Opened PGM laundry room to start laundry machines for the days wash; handled new intake for various mothers and their childre n in the
Mothers and Children’s department; and answered prayer calls for those who were in need of prayer and counseling at the Information
Center of Pacific Garden Mission;
New Life Bible Program (Phases 2 and 3), Pacific Garden Mission, Chicago, IL 2012 – 2012
I have been given the responsibility of handling larger roles in PGM that will edify Christ by working in various departments;
New Life Bible Program (Genesis Phase I), Pacific Garden Mission, Chicago, IL 2012 – 2012
I have attended RU classes at New Eden Baptist Church weekly as to understand strongholds and how to be released from them through
Christ; I have developed the wisdom to bring those to Christ by enlightening those of the Romans Road;
Administrative Assistant, Staffing Now, Downer Grove, IL, 01-2009 – 09-2009
Performed analytical work in Oracle; maintained confidential records in filing systems; assisted management teams with confid ential
records; facilitated in month end close by providing consumer activity; collaborated with management and departments to improve
production of receivables;
Accounts Receivable Staff, CDW, Inc., Vernon Hills, IL, 05-2006 – 01-2009
Contacted customers to schedule follow-up action for their accounts; processed adjustments for customer’s accounts as needed; noted all
communication in AS400; PeopleSoft and Excel, compiled and mailed itemized statements for customers as needed; collaborated with
management and departments to improve receivables
Administrative Assistant, NACM Midwest Staffing, Rolling Meadows, IL, 10-2005 – 02-2006
Contacted customers to schedule follow-up action for their accounts; processed adjustments and reconciliation of customer’s accounts as
needed; noted all communication in SAP and Excel; compiled and mailed itemized statements of customer’s accounts as needed; acting
Department Mgr.;
Mecalux USA, Melrose Park, IL; 08-2004 – 10-2005
Maintained customer records; compiled and developed statistical and financial reports; reconciled discrepancies with customers regarding
their accounts; overseen the entire Accounts Receivable and collections process; developed a 28-page manual that illustrated the credit and
collection policies and procedures; assisted the Accounts Payable Division with coding and entering invoices
Administrative Assistant, Remedy Employment, Orland Park, IL, 01-2004 – 08-2004
Received payments from customers; batched and totaled cash and checks; logged each total in AS400; delivered each cash deposit the
bank successfully;
HONORS
Kaplan University’s Dean’s List Resident of the month Written a 7 page paper about women of the Bible
Psi Chi Society for Psychologists Gateway completion Witnessed to 2 people that led them to PGM and/or Christ
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EDUCATION
Kaplan University Online, Fort Lauderdale, FL, 2009 – 2012, Bachelors of Art and Sciences: capable of observing and finding strategic
plans for prevention and intervention
University of Phoenix Online, Phoenix, AZ, 2009 – 2009, Accounting field: capable of measuring, defining and reporting financial
information
Lewis University on Campus, Oak Lawn, IL, 2003 – 2003, Sociology field: capable of discerning cultural differences
Central High School Online test/Division of Farrington University, Herndon, VA, 2003, General High School Diploma
Career Point Business School on Campus, Tulsa, OK, 1994 – 1995, Associates degree in Data-Entry
TECHNOLOGY SKILLS
Microsoft Office Suite E-mailing correspondence Information Processing HMIS
Internet Research Typing 55 wpm 10-keys 14,000 sph Google Office Suite