1. (210) 289.8353
Heather K. Moss heather.moss7@gmail.com
376 Tower Road San Antonio, Texas 78223
Professional Skills:
• Computer proficiency in Microsoft Office (Word, Excel, Outlook, Publisher, etc.), archiving systems, and SpecsIntact
• Ability to multi-task big projects and smaller tedious projects, while still efficiently meeting deadlines
• Researching, writing, drafting, editing and formatting newsletters, memos, proposals, e-mails, and other professional
documents
• Excellent communicator in high-paced professional environments with skill and experience in cross-cultural communication
• Knowledge in planning and scheduling events with minor experience in budgeting
• Works well in team/employee collaboration, while demonstrating cognitive understanding
• Independent strengths in motivation, reliability and analyzing tasks
Education:
• Associate of Arts, San Antonio College, December 2009
• Bachelor of Arts in Communications, University of the Incarnate Word, Expected Graduation Dec. 2012
Employment History:
• Restructured, formatted and compiled a Master Plan Update
• Administered and compiled a Design Analysis for Ft. Sam Houston Research Facility
San Antonio, TX • Front desk receptionist included but not limited to: office scheduling, hospitality, phones and
Project Administrative meeting set-up
Assistant • Developed a document control system for government project, organizing files from 2000 to
June ’07-Present 2010, and worked in e-File and Project Wise (on-line archive forums)
• Exceptional word processor with experience in marketing and editing design proposals, sub
contract agreements, entry forms, newsletters, letters and memos
• Active member of: United Way Committee, Safety Committee, and Social Committee assisting in
office event planning (social and educational), fundraisers, team building, and advocating for
certain causes
• Collaborated with the Church Mobilization group to effectively communicate and advocate
needs and information regarding refugees and assisted the team with World Relief events
Fort Worth, TX within Tarrant County, population 1,809,034
Church Mobilization • Wrote and edited the bi-monthly newsletter, reaching over 300 people
Intern/Missionary • Envisioned and designed a “Ministry Sketch” for Tarrant County Refugee Resettlement,
Aug. ’11-Dec’11 beneficial for World Relief, other refugee organizations and volunteers
• Assisted in advocating and marketing nationwide fundraiser, Ride for Refuge, amount to raise
$30,000 for the Fort Worth office
• Refugee assistance included: ESL, Social Security set-up, relationship building, budgeting and
community building
• Advocated and marketed Thanksgiving Event (200+ people), and wrote a script, created stage
décor, and directed a Thanksgiving play to be viewed and understood cross-culturally
• Edited newsletters for World Relief’s church partner, Ethnic Group Academy (EGA)
• Provided clients with an enjoyable and enthusiastic atmosphere of shopping while assisting to
San Antonio, TX their needs of clothing, sizing and building relationships while educating them on fashion and
Sales Associate incorporating new trends
(summer job) • Strong communication with sales teammates, leaders, and manager while on the sales floor
June ’08 – July ‘08 • Merchandising store display, operating register and phones, while also understanding item
research on company website
Social Work • Created and designed logos, brochures, flyers, posters, emails, and ‘thank you’ letters to help
Services promote social service activities and functions in Floresville, estimated reach 2,000 people
• Maintained confidentiality of student/family records and personnel files
Floresville, TX • Answered phones and worked closely with the head Social Worker to help facilitate and organize
Administrative Asst. the office and activities within the school district and charity projects
Aug.’06 – May ‘07
Hobbies and Interests:
Homeless Ministry | Takin’ It to the Streets | Haven for Hope | Blogging | Children’s Ministry | Event Planning | Running |
Fashion | Recycling | Missions | Vegetarian | Passionate Reader | Aspiring Photographer | Social Media Connoisseur