This document contains a case study and questions about human resource management. It describes a situation where a candidate, Ranga Rao, interviews for a supervisor position at Singer Industries but the interview is repeatedly interrupted by the interviewer's phone calls and other duties. The case is then followed by 40 multiple choice questions related to topics in human resource management, including recruitment, selection, training, performance appraisal, compensation and rewards, and labor relations.

1. Amity MBA 1st Sem ASODL Human Resource Management
Amity MBA Assignment A
Question1. What do you mean by Human Resource Management? Also discuss, in brief, both the
‘managerial’ and the ‘operative functions’ of Human Resource Management.
Question2. Define the term ‘Human Resource Planning’. Also explain, in brief, the process of
Human Resource Planning.
Question3. Discuss the significance of Job Description, Job Analysis Job, Enlargement &Job Enrichment
Question4. Discuss, in brief, the methods of training.
Question5. What are the skills required by executives? Also explain the methods of developing such skills.
Question6. Distinguish between ‘Performance Appraisal’ and ‘Potential Appraisal’.
Also discuss, in brief, the methods of performance appraisal.
Question7. Distinguish between ‘Monetary Rewards’ and ‘Non - Monetary Rewards’.
Also enlist various types of monetary and non-monetary rewards.
Question8. Write short notes on any three of the following:
a. Emerging HR issues in knowledge industry
b. Incentive plans for operative staff
c. Functions of Trade Union
d. The Expatriate Problems
e. Existing machinery for settlement of industrial disputes in our country
Amity MBA Assignment B
ase Detail :
Please read the case study given below and answer questions given at the end.
Case Study
Suresh Kumar was production manager for Singer Industries Limited; a Noida based electrical appliance
company near Delhi. Suresh had to approve the hiring of new supervisors in the plant. The HR Manager
performed the initial screening.

2. On Friday afternoon, Suresh got a call from Anil Dhavan, Singer’s HR Director. “Suresh” Anil said, “I have
just talked to a young engineering graduate from a regional engineering college who may be just who you are
looking for to fill that supervisor job you asked me about. He has some good work experience in a
multinational firm located in Pune, but at a lower salary level. He wants to come over to Noida where his
parents live”. Suresh replied, well, Anilji, “I would take care of the boy”. Anil continued, “He is here right
now in my office, I am sending him to you, if you are free”. Suresh hesitated a moment before replying,
“Great Sir”, “I am certainly busy today but I can’t afford to displease you either. Sir, send him immediately.”
A moment later, Ranga Rao, the new applicant arrived at Suresh’s office and introduced himself. “Come on
in Mr. Rao”, said Suresh. “I’ll be right with you after I make a few urgent phone calls.” Fifteen minutes later,
Suresh finished the calls and began interviewing Rao. Suresh was quite impressed. The merit certificates, the
best suggestion award form previous multinational firm and Rao’s quick responses revealed the candidate’s
potential. Meanwhile, Suresh’s door opened and a supervisor yelled, “We have a small problem on line
number 5 and need your help.”
“Sure”, Suresh replied, “Excuse me a minute, Rao.” Fifteen minutes later, Suresh returned and the dialogue
continued for another few minutes before a series of phone calls again interrupted him.
The same pattern of interruption continued for the next forty minutes. Rao looked at the watch
embarrassingly and said, “I am sorry, Suresh, Sir, I have to go now. I have to catch the train to Pune at 9
P.M.”“Sure thing, Rao,” Suresh said as the phone rang again.” Call me after a week”.
Question1. What specific policies might a company follow to avoid interviews like this one?
Question2. Explain why Suresh and not Anil should make the selection decision.
Question3. Is it a good policy to pick up candidates through ‘employee referral method’?
Why and why not. Explain keeping the case in the background.
Amity MBA Assignment C
1. The secret of the success of Japanese Companies lies in the fact that:
2. Human resource management does not look after:
3. Which of the following is not a true statement in respect of objectives of HRM ?
4. New concepts like TQM, Kaizen, QWL and Empowerment came into prominence during:
5. The concept of welfare stage in HRM started from:
6. Which of the following is managerial function?
7. HRM is now being considered as:

3. 8. Which is not true:
9. Which of the following is not a stage of the process of HR planning?
10. Once job analysis is conducted, the data reviewed is:
11. Which is true regarding job analysis:
12. Job description does not consist of:
13. Who of the following is not the source of job information in connection with job analysis?
14. Recruitment is:
15. Which of the following is not a stage in the process of selection?
16. Which is not a Psuedo way of selecting applicant?
17. Career planning is:
18. Which of the following is not the step in the career planning and development process?
19. Which of the following is not on-the-job method of training?
20. Which of the following is not off-the-job method of training?
21. Which of the following is not the technique of developing executives?
22. Which of the following is not the principle of training?
23. In the paired comparison technique of performance appraisal, which of the following
formulae is applied?
24. Which of the following is not one of the modern methods of performance appraisal?
25. Which of the following statements regarding MBO is not true?
26. Which of the following incentive plans is not for blue collar employees?
27. Which of the following incentive plans is not for white collar employees?
28. Which of the following is not an incentive plan for individuals under blue collar
employees?
29. Performance based rewards do not include:
30. The objectives of compensation administration is not to:
31. Which of the following is not a closely related aspect of wage administration:

4. 32. Which of the following is not one of the principles of compensation administration?
33. Which of these is not an internal cause of indiscipline?
34. Which of the following is not the objective of labour relations?
35. Which of the following is not a measure to prevent industrial disputes?
36. Which of the following is not a part of adjudication machinery?
37. Which of the following is not the features of collective bargaining?
38. Which of the following is not a sub part of negotiating stage?
39. Which of the following is not a type of negotiating procedure:
40. Which of the following is not the cause for limited success of collective bargaining in
India?
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