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BUS 310 Week 1 Quiz 1
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1. One of the first factors that increased the importance of human
resource management was
2. The human resource function in organizations today
3. A large computer chip manufacturer has just hired another firm
to perform its applicant background checks. Which of the following is
likely part of this process?
4. A small restaurant is concerned about increasing worker
productivity and tries to better structure its jobs to maximize output
and service delivery. The restaurant is likely using some of the
principles discussed in
5. Early research determining that individual and group behavior
was important to organizations involved the
6. The basic notion of the human relations movement was that
7. In the 1930s and 1940s, units within a company that dealt with
employees' behavioral challenges and issues were called

8. During the 1950s and 1960s, all of the following developed
within the field of human resource management EXCEPT
9. The 1964 Civil Rights Act made it illegal for corporate managers
to make decisions based on all of the following EXCEPT
10. ____ include all individuals who gain knowledge and utilize the
information effectively to enhance the organization.
11. A human resource management system integrates which of the
following functions?
12. All of the following researchers contributed to the early growth
of the human resource function EXCEPT:
13. Which of the following is NOT one of the four basic goals of the
human resource management function as discussed in the text?
14. Which of the following activities MOST directly relates to the
basic HRM goal of facilitating organizational competitiveness?
15. Genevieve, a human resource staff member, has the task of
investigating employee complaints about civil rights violations at
work. Which of the goals of HR management is Genevieve working
on?
16. Adam is a project manager in the human resources department
of Intel, the U.S. semiconductor manufacturer. Adam says, "I work on
issues ranging from dependent care to work/life benefits. I work with
employees to better understand their needs and to help design
programs for them." Which of the fundamental goals of HR
management is Adam working on?

17. Which of the following would typically be considered a staff,
rather than a line, manager?
18. HR activities are typically carried out by
19. The goals of human resource management typically include all
of the following activities EXCEPT
20. The managers who are directly involved in creating goods and
service are known as
21. Who would typically have responsibility for carrying out human
resource activities in a small, independent business?
22. Which of the following is NOT a specific requirement for being
a successful human resource manager?
23. A ____ involves the set of expectations about the exchanges
that occur between employees and employers.
24. A sporting goods retail company hires another firm to manage
all of its payroll functions. This process is known as:
25. As the human resource field becomes more professional, more
HR managers are acquiring the Human Resource Certification Institute
(HRCI) credential. Which organization was instrumental in
establishing that credential?
26. The modern term used to describe the management of people
is
27. Both the military and its suppliers became more interested
person-job matching during

28. The HRCI offers several certifications, including all of the
following EXCEPT the
29. The widespread use of ____ has affected how HR systems are
delivered.
30. Following the requirements of the American Disabilities Act
falls under which particular goals of HR?
31. Refer to Scenario 1.1. Mr. See appears to be influenced by
which era of management?
32. Refer to Scenario 1.1. In recognizing that training, selection,
and compensation procedures are all interrelated, Mr. See recognizes
human resource management as a
33. Refer to Scenario 1.1. The career planning and fitness programs
provided to A-OK employees help fulfill which fundamental goal of
human resource management?
34. Refer to Scenario 1.1. Who is likely to be responsible for the
human resource management function in an organization of this size?
35. Refer to Scenario 1.1. Should Mr. See be worried about the
ability of his human resource staff to effectively cope with the changes
that are needed in that function?
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BUS 310 Week 1-11 All DQs

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Week 1
Please respond to the following:
The goal of HRM is to maximize the productivity of an organization by
optimizing the effectiveness of employees while simultaneously
improving the work life of employees and treating them as valuable
resources. What do you believe the HR department at your company, or
company you’ve worked for in the past, has done to achieve those goals?
Week 2
Based on your experience and Chapter 2 in your textbook, select the
compliance issue that you believe is the most challenging for an average
HR department. Provide a rationale for your response. Then, respond to
at least one (1) of your classmates who chose a different challenge and
try and persuade them to your way of thinking.
Week 3
Watch the video titled “Fruit Guys ─ Strategy,” located in Week 3 of
your Blackboard course. Identify two or three (2-3) businesses that could
use the five (5) questions the Fruit Guys used to determine effectiveness.
Provide a rationale for your answer. Pick an organization with which
you have familiarity. Then do a competitive environmental scan for that
organization. Assess how the competitive environment for the company

you researched affects the HR function for the organization. Determine
which strategy would be best suited to address the effects discussed.
Week 4
Top of Form
Why is it important to look at both the manager and the employee point
of view when engaging in human resource planning, and how can this
information be used as a source of strategy?
Bottom of Form
Week 5
Watch the video titled “Scripps,” located in Week 5 of your Blackboard
course. From the video, isolate one (1) of the many aspects of the
Scripps recruitment and interview process that could be most attributable
to Scripps’ ample supply of registered nurses when there is a nursing
shortage across the country. State how you could apply this aspect at
your current (or former) place of work.
Week 6
Discussion Please respond to the following: Choose whether you believe
a company should hire for diversity or the best qualified individual.
Explain your rationale. Determine how your current (or future) place of
work could benefit from a diverse workforce.
Week 7
Take a position on the following: A lousy performance appraisal system
or process is better than not giving employees any type of performance
appraisal. Support your position with evidence or examples.
Week 8

With the increasing use of technology in the workplace, determine if
workplace security is getting easier or more difficult for organizations to
manage. Support your response with evidence or examples.
Week 9
Determine whether ability or motivation is more important in selecting
the right person for the right job. Explain your rationale.
Week 10
Assess the challenges of managers providing accurate, timely, and
effective feedback to employees. Recommend how managers can
overcome any two (2) of the challenges you identified. Of the concepts
covered in the textbook chapter, determine which, if implemented well,
would have the greatest impact on an organization. Provide a rationale
with your response.
Week 11
Imagine you are at a party where you have to describe what human
resource management is all about. Provide a brief summary to your
fellow partygoers.
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BUS 310 Week 2 Assignment 1 HR Management (Sexual
Harassment) (2 Papers)

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This Tutorial contains 2 Papers of this Assignment
Imagine you are the HR manager at a company, and an employee
came to you upset because she felt a male co-worker had sexually
harassed her by repeatedly asking her out on dates even after she said
“no.” What would you do?
Write a one (1) page paper in which you:
1. Formulate the conversation you would have with the employee,
based the concepts found in Chapter 2 in your textbook.
2. Summarize the conversation you would have with the employee’s
male co-worker, based on the concepts found in Chapter 2 of your
textbook.
3. Format your assignment according to the following formatting
requirements:
a. Typed, double spaced, using Times New Roman font (size 12),
with one-inch margins on all sides.
b. Include a cover page containing the title of the assignment, your
name, your professor’s name, the course title, and the date. The cover
page is not included in the required page length.
The specific course learning outcomes associated with this assignment
are:

· Explain the human resource management process, its role in
supporting the overall organizational strategies, and the various
functions involved in human resource management.
· Explain the key provisions of major government legislation
affecting human resource management, including equal employment
opportunity, affirmative action, health and safety, and labor relations.
· Use technology and information resources to research issues in
human resource management.
· Write clearly and concisely about human resource management
using proper writing mechanics.
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1 ) The Fair Labor Standards Act legislates such issues
as:

2) The Occupational Safety and Health Act
3 ) Titleist makes most of the golf clubs it sells to U.S. buyers in China,
where the average hourly wage is the equivalent of less than $1 per
hour. Under the provisions of the Fair Labor Standards Act, Titleist
4 ) The Drug-Free Workplace Act of 1988 was passed to
5 ) Which of the following would probably NOT be covered by the
Americans with Disabilities Act?
6 ) Executive Order 11478 requires that federal contractors receiving
more than ____ must have affirmative action plans.
7 )The basic premise of OSHA is that each employer must provide a
workplace that is safe for employees, which is known as the
8 ) Which labor law was passed to regulate union actions and internal
affairs related to employee representation, shifting some power away
from unions?
9 ) The Privacy Act of 1974 ensures that
10 ) ____ was passed to protect employee safety.
11 ) The Family Medical Leave Act requires employers to provide
which of the following for employees under certain emergency
circumstances?
12 ) The ____ established the workweek in the United States as 40
hours per week.

13 )Quid pro quo sexual harassment typically involves
14 ) Alpha-Beta Company closed a plant and laid off 100 workers, who
each made $100 per day in pay and benefits. The closing was
announced by company managers on April 1 and took place 30 days
later. Under the provisions of the Worker Adjustment and Retraining
Act of 1988 (WARN), Alpha-Beta must pay a penalty of
15 ) Title VII of the 1964 Civil Rights Act makes illegal discrimination
based on
16 )Which international staffing model is typified by an organization
using many host-country nationals to staff a variety of positions at
many levels?
17 ) John prefers to work by himself on projects and avoids group
work that requires him to monitor the actions of others. He would
score highly on the ____ dimension of Hofstede's model of culture.
18 ) Locating a facility in a relatively underdeveloped area will impact
all of the following human resource activities EXCEPT
19 ) What aspect of international business do NAFTA and the EU
represent?
20 ) When a company hires host-country nationals to staff foreign
locations in underdeveloped countries, it must often
21 ) Under which international strategy will several companies agree
to cooperate for mutual benefit?

22 ) What is the term used when a company lets a foreign firm make
and/or distribute its products in a local market?
23 ) Which of the following trends is NOT true of developed nations
today (such as the United States, Japan, the United Kingdom, and so
on)?
24 )What is an advantage of direct investment in another country?
25 ) Under which two approaches to international business will the
human resource function be LEAST affected?
26 ) No outplacement firms exist in several Middle Eastern countries
because the religion of Islam specifies that individuals should not
benefit financially from other people's misfortunes. This cultural factor
pertains to what type of difference?
27 ) Which of the following is an accurate statement about labor
unions outside the United States?
28 ) Which industrialized nation emerged as the only intact major
power after World War II?
29 ) Repatriation occurs when a(n)
30 )Prakash is a human resource manager for an Indian company that
is building a manufacturing plant in Singapore. The plant will be
staffed with Indian managers and local workers. Which advice would
NOT be appropriate for Prakash?
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1 ) Which of the following was NOT identified as an organizational
component affecting the formulation and implementation of human
resource strategy?
2 ) What is a psychological contract?
3 ) When Hershey family interests considered selling their Hershey
Foods stock in 2001, employees were outraged. They felt betrayed and
were angry and pessimistic. Which individual or interpersonal process
was interfering with implementation of Hershey's strategy?
4 ) When a company decides to own and operate several separate
companies, which strategy is being employed?
5 When organizations are downsizing the number of employees in
the hierarchy, this usually involves a ____ strategy.

6 Which adaptation model of business strategy is characterized by
ignoring the environment?
7 The Home Depot is following an overall strategy of growth. It's
the fastest-growing retailer in history, opening a new store every 43
hours. Which of the following actions is Home Depot NOT likely to use
as it implements its strategy?
8 An organization made up of various businesses similar in the
products or services they provide is pursuing which type of
strategy?
9 The process of handling union issues and challenges is
called
10 An individual's reactions to environmental factors that present
excessive demands is called
11 Companies that view their human resource function as a strategic
asset should NOT evaluate HR effectiveness by
investigating
12 Yum Brands began with three businesses: Pizza Hut, Taco Bell,
and Kentucky Fried Chicken. Since its founding, the company has
acquired other fast-food firms, including Long John Silver's and A&W.
Which type of organization design would be most appropriate for
Yum's strategy?
13 The set of factors that prompt people to perform work at high
levels is called
14 The organization's ____ is the basic reason for
existence.

15 The principles and beliefs that shape what employees think
about a company is called
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BUS 310 Week 4 Assignment 1 Organizational Analysis (2
Papers)
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This Tutorial contains 2 Papers
Assignment 1: Organizational Analysis
Due Week 4 and worth 250 points
Select an organization (be sure to have your instructor’s approval by
Week 3 before starting this assignment) in which you are familiar, if
only as a regular patron.
Write a six to eight (6-8) page paper in which you:
Describe the organization, what it does, the customers it serves, and its
size.

Research the organization’s mission statement. Discuss the role HR will
play (or does play) in fostering the organization’s mission statement.
Assess the common HR challenges facing this organization (e.g., high
turn-over, low wages, lack of skilled workers, etc.). Recommend an HR
strategy you would implement to overcome the challenges assessed.
Determine how effective your recommendation above will be to making
the organization more competitive.
Use at least three (3) quality resources in this assignment.Note:
Wikipedia and similar Websites do not qualify as quality resources.
Your assignment must follow these formatting requirements:
Be typed, double spaced, using Times New Roman font (size 12), with
one-inch margins on all sides; citations and references must follow APA
or school-specific format. Check with your professor for any additional
instructions.
Include a cover page containing the title of the assignment, the student’s
name, the professor’s name, the course title, and the date. The cover
page and the reference page are not included in the required assignment
page length.
are:
Explain the human resource management process, its role in supporting
the overall organizational strategies, and the various functions involved
in human resource management.
Analyze business strategy to identify human resource requirements and
formulate supporting HRM plans that can improve productivity and
contribute to the firm’s competitiveness.

Use technology and information resources to research issues in human
resource management.
Write clearly and concisely about human resource management using
proper writing mechanics
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1 When an individual seeks additional training and education to
improve her or his ability to find work, this is called:
2 The third step in job analysis involves
3 When an organization attempts to forecast the supply of and
demand for human resources, this is called
4 Anuj looks at a job analysis that reports scores on various items,
organized into areas called "Information inputs," "Mental processes,"

"Relationships with other people," and so on. The scales tell how
frequently those areas are used in the job, how important they are to
the job, and other measures. Anuj is looking at a job analysis that was
based on
5 Which of the following would be a competency, as described in
the text?
6 The first step in job analysis involves
7 When Hank needed to write a job analysis for a court reporter, he
used the O*NET online database. One section of the information
stated, "Court reporters ask speakers to clarify statements, file a
legible transcript of records, verify accurate transcripts, and record
depositions." This information is part of the job's
8 A national hotel chain established a plan that describes how top
managers will be promoted throughout the organization over time.
This is called
9 The percentage of individuals looking for and available for work
who are not currently employed is called the:
10 What is involved in the task analysis inventory method?
11 Organization try to develop job ____ when planning for human
resources, which are groups of jobs that are similar.
12 A small management-consulting firm experiences a tremendous
boost in business in one year and must hire many new professional
employees to provide services to its new customers. This business is
likely following a ____ strategy.

13 Which of the following would be included in a job specification
for an administrative assistant?
14 Which of the following is an accurate statement?
15 When being interviewed during the gathering of job analysis
data, which type of individual may provide exaggerated information
about a job's complexity or importance?
16 Which of the following is NOT a critical dimension of procedural
justice?
17 Tom, one of Pino's employees, is failing to perform to standard.
Pino wants to use progressive discipline to change Tom's behavior.
What should Pino do the next time he observes Tom's failure to
perform?
18 Sally's boss Kim had to choose which workers to lay off. Sally felt
that Kim did not handle the situation professionally because she
announced who would be laid off in front of all the employees in a
meeting, which embarrassed some workers. In this situation, Sally
perceives
19 Which of the following disciplinary problems is MOST likely to
lead to immediate termination?
20 Which of the following strategies would likely be MOST
effective in allowing a high-tech company to retain its engineers and
computer scientists for an extended period of time?
21 What is the term for the ability of an employer or employee to
terminate an employment relationship at any time?

22 Following a bankruptcy in 2003, Air Canada laid off thousands
of employees, approximately 10 percent of its workforce. Which of the
following is NOT one of the likely outcomes for Air Canada?
23 A shock, or profound event, can sometimes cause turnover if
the
24 Today, there is a severe shortage of nurses in some medical
specialties, and hospitals are working hard to retain their current
nursing staff. What would be MOST effective in retaining nurses?
25 Which type of justice refers to beliefs about the fairness of the
processes utilized to determine consequences?
26 Guo-Ping would like to take action to stop a recent decline in
profits and stock price at his firm. What strategy would you
recommend to Guo-Ping?
27 Which of the following statements is MOST accurate in
describing the outcomes of downsizing?
28 Voluntary turnover occurs when
29 Allison often stays at work after hours to help fellow coworkers
with their training and tasks; this is known as
30 Andy tries to be fair to his employees but does not tolerate
lateness. Will, one of his employees, reported to work late one day
because he had a car wreck, the first tardy since he was hired over a
year ago. Andy decided to give Will a written warning to make an
example for the other employees. Will felt that he did NOT receive
____ justice.

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BUS 310 Week 5 Assignment 2 New Hires (2 Papers)
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Assignment 2: New Hires
Imagine you are the HR manager at a company. You need to hire
three (3) new people. One employee will work at the front desk as a
customer service assistant, and the other two (2) will work on the
production line. Give at least five (5) places you would recruit for each
position and explain why each place would be a viable option.
1. Select at least five (5) places you would recruit for a customer
service assistant and at least five (5) places you would recruit for
production line workers.

2. Explain why each place you selected would be a viable option for
recruiting employees.
requirements:
1. Typed, double spaced, using Times New Roman font (size
12), with one-inch margins on all sides.
2. Include a cover page containing the title of the assignment,
your name, your professor’s name, the course title, and the
date. The cover page is not included in the required page
length.
are:
 Analyze effective recruiting and selection strategies that can be
used to meet organizational requirements.
 Use technology and information resources to research issues in
 Write clearly and concisely about human resource management
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1 Which of the following would NOT be considered an advantage
of internal recruiting?
2 Gathering applicant information is part of which step of the
selection process?
3 If an organization wants to assess whether an applicant can
actually perform a particular job, which selection technique would
BEST provide this assessment?
4 At which step in the selection process is information gathered about
the candidates?
5 Which of the following would be considered an important
organizational goal in recruiting efforts?
6 Which of the following would be considered an advantage of
external recruiting?
7 Kraft Foods, which makes and distributes grocery products,
uses online recruiting for sales personnel. On its website, Kraft says,
"A Sales Representative distributes, sells, and promotes Kraft
products. You are the primary link with retail customers and
consumers. You execute company promotions, meet inventory needs,

and monitor the competition within your region. Most of your time is
spent problem solving with your customer to create a win-win
solution." Which of the following goals of recruiting is Kraft trying to
meet with this statement?
8 An organizational recruiter tells prospective recruits that her
company is active in environmental affairs. What is the recruiter
doing?
9 Which of the following statements would be MOST appropriate
as part of a realistic job preview for the job of restaurant waiter?
10 Judd is a human resource manager responsible for creating a
pool of qualified applicants from which his employer can choose. Judd
is involved in human resource
11 The second step in the selection process is to
12 Which of the following external recruiting techniques is MOST
associated with the goal of finding jobs for unemployed individuals?
13 Which of the following is a disadvantage of internal
recruiting?
14 ____ enable recruiting to utilize both internal and external
perspectives.
15 The number years spent working in a profession is an example
of which of the following basic selection criteria?
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BUS 310 Week 6 Assignment 3 Diverse Workforce (2
PPT)
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This Tutorial contains 2 Presentation
Assignment 3: Diverse Workforce
Imagine that you work for a company with an age diverse workforce.
You have baby boomers working with millenials. Their backgrounds
are different, and how they view work is different. This is causing
some friction within the workforce. Before the tension escalates, you
need to have a meeting to discuss the issue. Prepare a five to seven (5-
7) slide PowerPoint presentation for your staff meeting that addresses
this issue and proposes a solution.
Create a five to seven (5-7) slide PowerPoint presentation in which
you:
1. Propose a solution that will relieve friction in your company’s age
diverse workforce.

requirements:
a. Format the PowerPoint presentation with headings on each slide
and at least one (1) relevant graphic (photograph, graph, clip art, etc.).
Ensure that the presentation is visually appealing and readable from
up to 18 feet away. Check with your professor for any additional
instructions.
b. Include a title slide containing the title of the assignment, your
name, your professor’s name, the course title, and the date.
are:
•Explain effective approaches to the broad spectrum of employee
relations, including career development, fostering ethical behavior,
discipline, labor relations, and dismissals.
•Use technology and information resources to research issues in
•Write clearly and concisely about human resource management using
proper writing mechanics.
Click here to view the grading rubric for this assignment
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1 Which law requires employers to treat people of different
religions and national origins fairly in the
workplace?
2 The creativity argument suggests that more diverse
organizations will be more competitive because they will
3 Sung says, "My employer assigns a mentor to each new hire.
Employees can discuss racial or sexual harassment issues with the
mentor in confidentiality. If there is any wrongdoing, my employer's
rules require a thorough investigation." Sung's employer is using
which organizational strategy for dealing with diversity?
4 The problem-solving argument suggests that more diverse
5 Diversity always involves
6 Andy, a director of human resource management with a
restaurant firm says, "Diversity in our organization results in higher
job performance and lower turnover." Andy is using which argument
to justify how diversity contributes to competitiveness?
7 The process by which a company adapts to its environment is called

8 Which of the following BEST represents a multicultural
organization?
9 Which of the following is the BEST definition of empathy?
10 For which of the following characteristics must employers
make reasonable accommodations?
11 John, a corporate accountant in a large computer
manufacturing firm, celebrates Cinco de Mayo with his family every
year because of his
12 Which of the following is NOT true about older workers?
13 The systems flexibility argument suggests that more diverse
14 Sometimes managers must realize that individual differences
cause employees to act in very different ways, which suggests that
workers cannot all be treated similarly. Which of the following is the
BEST individual strategy for dealing with this issue?
15 Which of the following kinds of treatments play a role in diversity
management?
16 An aspect of a job for which an organization is willing to provide
compensation is called a
17 Organizations are MOST likely to be able to pay below-market
compensation rates in an area with
18 Jorge, a supervisor for a large luxury hotel, compared his
salary to other supervisors in the same organization. He found that his

base pay was about 25 percent less than other individuals in similar
supervisory jobs. Jorge is experiencing
19 A special program that helps employees with drug or alcohol
problems is called a(n)
20 Which mandated employee benefit is designed to provide a
basic subsistence payment to employees between jobs?
21 ____ refers to all of the pay and benefits provided to employees
for the completion of work.
22 A special program that helps prevent employee sickness is
called a(n)
23 What is the general method used to determine the relative value
or worth of jobs to an organization?
24 A program that allows employees to select the benefits they
want is called a(n)
25 All of the following are nonmandated benefits except:
26 The job evaluation system that results in a number of job
grades is called
27 Information used to assess external equity is likely collected
with
28 When Piccadilly Cafeterias filed for bankruptcy protection in
the fall of 2003, its pension fund did not have enough assets to cover
expected future payments. Which law ensures that retirees will receive
their pensions as promised?
29 Which of the following is NOT a mandated benefit?

30 How does the United States rank in terms of the cost of
benefits relative to that of other countries around the globe?
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1 The following item appears on a student evaluation form, to
assess a student's preparation outside of class. What type of
performance appraisal is represented by this example?
2 Andy, a regional manager for an office supply retail company, must
formally evaluate each one of his immediate employees every year.
This process is known as
3 Which career stage may involve individuals' viewing work as less
important and nonwork activities as more important?

4 The role of the rater in the performance appraisal process
includes all of the following EXCEPT
5 Which of the following is NOT considered one of the
responsibilities of the organization in the performance appraisal
process?
6 Which of the following factors could impact a supervisor's
motivation, rather than ability, to provide a meaningful performance
appraisal?
7 The type of error that involves giving low ratings to all employees
by using unrealistically high standards is called:
8 Which of the following is NOT a true statement regarding the
individual perspectives on careers?
9 Which method of performance appraisal involves grouping
employees into frequencies of performance evaluations?
10 Which type of performance appraisal rating method focuses on
particularly good or bad performance?
11 Which of the following was NOT given as a reason for the
importance of performance appraisal?
12 A ____ method of performance appraisal involves directly
assessing each employee next to other employees.
13 At Lorenzo's workplace, the performance appraisal process
includes measurements of organizational citizenship behaviors, such
as volunteering for unpleasant tasks and helping new employees
socialize into the work team. Lorenzo's employer is

14 Which career stage may involves individuals' analysis of their
own competences and skills.
15 When a rater compares people against one another instead of
using a set standard, which type of error is the rater exhibiting?
16 The process of dealing with individuals in a company who are
represented by a union is called:
17 Which of the following is NOT one of the reasons that labor unions
oppose the use of prison labor?
18 In negotiating a labor agreement, the union has decided that a
pay raise of $1 per hour for every employee is the minimum they will
accept. If they are offered less than that, they will strike. This amount
is called the
19 Which of the following types of arbitration gives the parties the
MOST incentive to reach a settlement on their own?
20 Which of the following is NOT a mandatory subject of collective
bargaining?
21 Which of the following acts required labor unions to bargain with
management in good faith?
22 Which of the following issues are receiving more attention from
unions in recent years?
23 ____ is the process by which managers and union
representatives negotiate the terms and conditions of
employment.
24 The American Federation of Labor focused on what types of work?

25 The first major union to have a significant impact in the United
States was called the
26 Which of the following acts required management to bargain
with labor unions in good faith?
27 ____ items may be included in the collective bargaining if both
parties agree.
28 One difference between mediation and arbitration is
that
29 Who normally conducts the first level of dispute resolution
between a union member and an employer?
30 The Landrum-Griffin Act of 1959 requires national labor
unions to elect new leaders every ____ years.
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1 ____ are individuals who carefully examine the safety elements
of the workplace and advance solutions to safety
problems.
2 The stressors associated with getting along with coworkers
would likely be referred to as
3 The conditions on the job that can harm employees are called
4 A construction company has determined that some of its
organizational practices can cause serious health hazards to its
employees. Besides changing some of these practices, the company
needs to
5 Which of the following individual traits would likely improve a
person's response to stress?
6 Redesigning the workplace to be less stressful would be
considered a(n) ____ program.
7 In 2002, a Cargill employee accidentally died on the job. If OSHA
finds that Cargill is guilty of a major violation of safety regulations,
then Cargill may
8 U.S. Marines that are deployed bring with them a medical unit
that includes specialists in managing and controlling the effects of
stress. This is an example of a(n)
9 ____ indicate to people when they should eat and
sleep.
10 In her job as a flight attendant, Courtney must be on her feet
for long periods of time, lift baggage and push food carts, and spend a

lot of time in crowded, poorly ventilated, noisy jets. Courtney
experiences high levels of ____ demands on her job.
11 Which of the following is a difference between health hazards
and safety hazards?
12 Which of the following is a personal action of individual
employees that can be a common workplace hazard?
13 The ____ Act of 1970 is a comprehensive law that enforces
safety in organizations.
14 Workers who were employed in factories that made insulation
containing asbestos breathed in tiny particles of the material, causing
a very serious occupational illness. Asbestos particles in the air
constitute
15 The conditions on the job that can slowly harm an employee's
are called
==============================================
BUS 310 Week 9 Assignment 4 Annual Review (2 Papers)
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Assignment 4: Annual Review
Imagine you work at a company and it is time for an employee named
Jim’s annual review. While he was a model employee the first nine (9)
months of the year, recently Jim has been coming in late. It has not
been just a few minutes each day, either. It is starting to cause
problems in the production line. In this assignment, write a one (1)
page summary of your conversation with Jim. How will you address
his recent performance issues while still praising him for his previous
nine (9) months of good work? Your goal is to balance the negative
and positive feedback so that Jim will leave motivated to do his best.
1. Explain how you will address Jim’s recent performance issues.
2. Suggest both constructive and positive feedback designed so that
Jim will leave motivated to do his best.
requirements:
length.

are:
 Explain effective approaches to the broad spectrum of employee
relations, including career development, fostering ethical
behavior, discipline, labor relations, and dismissals.
 Analyze various techniques, considerations, and designs of
performance appraisal programs.
Click here to view the grading rubric for this assignment.
==============================================
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1 Which of the following reinforcement schedules targets
behavior on the basis of a varying number of times that conduct must
occur?
behavior on the basis of a constant amount of time that must
transpire?
3 Under her employer's incentive pay system, Vicky's team sells
the most real estate and wins a trip to Hawaii. Based on reinforcement
theory, what is the trip?
behavior on the basis of the passage of time?
behavior on the basis of how many times the conduct occurs?
behavior on the basis of a constant number of times that conduct must
occur?
7 Which of the levels in Maslow's hierarchy of needs states that
having a positive view of one's self is a motivational factor?
8 When an employee's input-outcome ratio is more favorable
than that of a comparison other, ____ has occurred.
9 Equity theory discusses individuals' perceptions about the
relationship between ____ and ____.

behavior on the basis of a varying amount of time that must transpire?
11 When a manager applies a negative consequence to reduce an
employee's undesirable behavior, what is this process called?
12 Which component of expectancy theory covers the relative
value of rewards and other consequences?
13 Which of the levels in Maslow's hierarchy of needs states that a
safe environment is a motivational factor?
14 According to agency theory, which of the following is NOT a
fundamental difference between owners and managers?
15 Some managed health-care plans keep costs low by paying
incentive compensation to doctors to limit the number of high-cost
treatments they provide to patients. What is the incentive compensation
called based on behavioral modification?
==============================================
BUS 310 Week 10 Assignment 5 Creating Your Dream Job
(2 Paper)

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Assignment 5: Creating Your Dream Job
In this assignment, you get the chance to create your dream job and to
build its compensation plan and appraisal performance.
Write a six to eight (6-8) page paper in which you:
1. Create a job description and specifications for your dream job.
2. Design a compensation and benefits package related to your
dream job.
3. Rationalize your compensation and benefits package. Be sure to
indicate the research and considerations that went into the design
of the compensation and benefits package.
4. Imagine this is the only position of its kind in the organization.
From this perspective, design a performance appraisal program to
assess your job performance.
5. Rationalize your performance appraisal program. Be sure to
indicate the research and considerations that went into the design
of the performance appraisal program.

6. Use at least three (3) quality resources in this
assignment. Note: Wikipedia and similar websites do not qualify
as quality resources.
requirements:
length.
3. Include a reference page. Citations and references must
follow APA format. The reference page is not included in the
required page length.
are:
 Discuss job analysis, job descriptions, and specifications.
employee compensation programs.
performance appraisal programs.

==============================================

BUS 310 STUDY Education Your Life--bus310study

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