The document discusses an HR operating model and transformation. It presents the HR operating model as a triangle consisting of HR business partners, centers of excellence, and operations. It outlines how the model functions with a focus on strategic priorities, operational support, and transformational support. It also provides examples of the model evolving from traditional to transformed through defining purposes, identifying KPIs, adopting tools, and selecting vendors for implementation. Finally, it contrasts responsive and resilient operating models, with the strategic goal being an experience-oriented, data-driven model that is efficient, agile, and focused on business priorities and employee satisfaction.