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HR to Talentship
HR and the Life Cycle of the Organization
 The organizational life cycle, is a series of stages through
which an organization moves during its lifetime.
 The four common stages in the organizational life cycle: the
entrepreneurial stage, the communal stage, the formalization
stage, and the elaboration stage
Human Resources across Organizational Life Cycle
The Chain of Success for HR
Core Human Resource Functions
Role of the HR Professional
Human Resource Roles
Source: Figure based on information from Dave Ulrich, Human Resource Champions: (Boston: Harvard Business Press, 1997); and
Dave Ulrich and Wayne Brockbank, The HR Value Proposition (Boston, Harvard Business Press, 2005).
Typical Job Description of a HR Specialist
HR Competencies
HR Competencies
Business Competencies
– Business Process Reengineering – Lean Six Sigma
– Change Management
– Cost-Benefit Analysis
– Customer Relations
– Financial Management
– Marketing
– Negotiating
– Organization Awareness (Organization Behavior)
– Organizational Needs Assessment
– Project Management
– Strategic Human Resource Practices coupled with Strategic Planning
HR Competencies
Technical HR Competencies
– Legal Environment of HR
– Compensation and Benefits
– Performance Management
– Rewards and Recognition including succession planning
– Staffing and Recruiting
– Training and Development including career development
– Discipline and Adverse Action
– Appeals, Grievances and Litigation
HR Competencies
Professional Competencies
– Coaching and Mentoring
– Communication
– Conflict Management
– Decision-Making
– Ethics
– Facilitation
– Interpersonal Relations
– Problem-Solving
– Self and Time Management
– Teamwork
– The use of Technology
HR Paradigm
Personnel HR Talentship
Control
Monitoring & Complaince
Services
Providing Effective
Services
Decisions
Improving Organization
Decisions
Taleo’s Representation:
Concept of Talent
 In 1997, McKinsey study coined the term: war for talent
 Exceptional business performance driven by superior talent
 People make the difference
 Talented people create Value Innovation for you.
 Talent management is the strategy.
What is a Talent Resource?
 Includes talent that organization knows and manages
 All those talents potentially available and valuable had
organization known about it.
A Cross Functional Model
Products & Customers Talentship Financial Capital
Value Creation Strategy
Organization Talent
A Cross Functional Comparison
Marketing Talentship
Life Time Profits Sustainable Strategic Success
Targets Organization & Talent
Mix Program & Practice
Investments Investments
HC Bridge Framework of Talentship
Anchor Points Linking Elements Sustainable Strategic Access
Impact Organizational Talent
Resource
How does decisions impact and
how to use?
Effectiveness Interactions
Culture & Capacity
Cooperation
What programs to implement?
Efficiency Policies & Practices
Investments
What to acquire and how to
allocate?
TALENT RESOURCE DILEMMAS
B - Workhorses
Individuals who produce effectively, however
they have reached their level of competency.
A - Rising Stars
Individuals who have real potential for the
future and are high performers.
high
performance
low
D – Deadwood
Individuals who have no potential and perform
poorly. They are in the wrong role.
C - Problem Children
Individuals who have potential but are not
performing in their role. This may be because
they are newly promoted.
low potential high
3 C s to retain the Talent Resource
Arie de Geus wrote in The Living Company
an economic company is like a puddle of rainwater: a collection of raindrops,
gathered together in a cavity. The other type of company is organized
around the purpose of perpetuating itself as an ongoing community. This
type of company is like a river. It is turbulent because no drop of water
remains in the same place for long. This river finally flows into the sea, but
it lasts many times longer than the lifetime of the individual drops of water
which comprise it.
3 ‘C s’
 CULTURE
 COMMITMENT
 COMPETENCY
• Walt Disney once noted: “I only hope that we don’t lose sight of one thing – that
it was all started by a mouse”. (Disney Dreamer, 1998). Walt Disney’s original
core competence was cartoons and animated movies. By combining Imagineering
with engineering Disney’s company reached unparalleled success with the creation
of the first full length animated movie. This success led to new ideas and one of
them was to open a park, a different kind of park. Disneyland uses collective
imagination to bring characters to life. Walt called them “Animatronics”. (Magical
Kingdoms, July 2008)
www.disneydreamer.com/walt/quotes.htm
 McDonald’s annual nationwide contest to determine the best hamburger
cooking team (encourages each store to re-evaluate the details of how
they cook hamburgers).
 In many firms the CEO comes down from his/her office to walk through
every department, shaking hands with employees (Sam Walton).
Google, Drop Box, Apple and Others…
Matt Asay COO Canonical about
I spent much of yesterday down at Apple, and while it's no secret that I'm
an Apple fan, even I was surprised by how enlightening the experience was.
Apple is not Apple because of its technology. Apple is Apple because of the
fervor with which its employees believe in the corporate mission. That fervor
was evident in abundance as I ate in the cafeteria, as I walked the halls,
and even in the lobby. Every employee carries an iPhone.
Every employee has a MacBook /Pro. And every employee seems ecstatic to
be doing so. You get the same corporate feeling at Red Hat. Ditto for
Microsoft. Extreme ditto for Google. People believe in these employers. And,
if Mike Olson is any indication, Oracle has the same general feeling.
These companies are winners. They are winners because, first and foremost,
their employees fundamentally believe in their products and the companies'
mission. You can't buy that allegiance. You earn it.
Apple's campus is a fortress. The people within believe that they are doing
The Right Thing, and that they will win…passion for one's company is arguably
a prerequisite for any company that wants to dominate its market. Walking
the halls of Apple yesterday, it has that in spades.
Shri Mahila Griha Udyog Lijjat Papad, popularly known as Lijjat, is an Indian
women's organization. The organization's registered office is situated in Mumbai
and has 67 branches and 35 divisions all over India. Started in 1959 with a
capital of INR 80, Lijjat today has an annual turnover of around Rs. 315 crore
(Rs. 3.15 billion), with Rs. 12 crore in exports and has around 42,000 employees.
Lijjat was the brain child of seven semi-literate Gujarati housewives from
Bombay (now Mumbai). The women lived in Lohana Niwas, a group of five buildings
in Girgaum. They wanted to start a venture to create a sustainable livelihood using
the only skill they had i.e. cooking. The women borrowed Rs 80 from Chaganlal
Karamsi Parekh. On March 15, 1959, they gathered on the terrace of their
building and started with the production of 4 packets of Papads. From the
beginning, the women had decided that they would not approach anyone for
donations or help, even if the organization incurred losses.
Lijjat believes in the philosophy of sarvodaya and collective ownership. It
accepts all its working members as the owners and an equal partaker in both
profit and loss. The members are co-owners and fondly referred to as
"sisters". All the decisions are based on consensus and any member-sister
has the right to veto a decision. Men can only be salaried employees
(accountants, drivers or security guards), and not the members of the
organization (i.e. they are not the owners).
Account books are easily accessible to all the member-sisters, ensuring
transparency. Lijjat follows its own financial accountability principle. There
is no credit method for running operations in the organization. Every
payment is done on a daily basis, except for the outside supply of raw
material. Profits and losses are shared equally among the members of a
given branch. In the initial days of Lijjat, the profits of the first six
months were shared equally among all sisters in the form of gold.

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Hrm 1

  • 2. HR and the Life Cycle of the Organization  The organizational life cycle, is a series of stages through which an organization moves during its lifetime.  The four common stages in the organizational life cycle: the entrepreneurial stage, the communal stage, the formalization stage, and the elaboration stage
  • 3. Human Resources across Organizational Life Cycle
  • 4. The Chain of Success for HR
  • 6. Role of the HR Professional
  • 7. Human Resource Roles Source: Figure based on information from Dave Ulrich, Human Resource Champions: (Boston: Harvard Business Press, 1997); and Dave Ulrich and Wayne Brockbank, The HR Value Proposition (Boston, Harvard Business Press, 2005).
  • 8. Typical Job Description of a HR Specialist
  • 10. HR Competencies Business Competencies – Business Process Reengineering – Lean Six Sigma – Change Management – Cost-Benefit Analysis – Customer Relations – Financial Management – Marketing – Negotiating – Organization Awareness (Organization Behavior) – Organizational Needs Assessment – Project Management – Strategic Human Resource Practices coupled with Strategic Planning
  • 11. HR Competencies Technical HR Competencies – Legal Environment of HR – Compensation and Benefits – Performance Management – Rewards and Recognition including succession planning – Staffing and Recruiting – Training and Development including career development – Discipline and Adverse Action – Appeals, Grievances and Litigation
  • 12. HR Competencies Professional Competencies – Coaching and Mentoring – Communication – Conflict Management – Decision-Making – Ethics – Facilitation – Interpersonal Relations – Problem-Solving – Self and Time Management – Teamwork – The use of Technology
  • 13. HR Paradigm Personnel HR Talentship Control Monitoring & Complaince Services Providing Effective Services Decisions Improving Organization Decisions
  • 15. Concept of Talent  In 1997, McKinsey study coined the term: war for talent  Exceptional business performance driven by superior talent  People make the difference  Talented people create Value Innovation for you.  Talent management is the strategy.
  • 16. What is a Talent Resource?  Includes talent that organization knows and manages  All those talents potentially available and valuable had organization known about it.
  • 17. A Cross Functional Model Products & Customers Talentship Financial Capital Value Creation Strategy Organization Talent
  • 18. A Cross Functional Comparison Marketing Talentship Life Time Profits Sustainable Strategic Success Targets Organization & Talent Mix Program & Practice Investments Investments
  • 19. HC Bridge Framework of Talentship Anchor Points Linking Elements Sustainable Strategic Access Impact Organizational Talent Resource How does decisions impact and how to use? Effectiveness Interactions Culture & Capacity Cooperation What programs to implement? Efficiency Policies & Practices Investments What to acquire and how to allocate?
  • 21. B - Workhorses Individuals who produce effectively, however they have reached their level of competency. A - Rising Stars Individuals who have real potential for the future and are high performers. high performance low D – Deadwood Individuals who have no potential and perform poorly. They are in the wrong role. C - Problem Children Individuals who have potential but are not performing in their role. This may be because they are newly promoted. low potential high
  • 22. 3 C s to retain the Talent Resource
  • 23. Arie de Geus wrote in The Living Company an economic company is like a puddle of rainwater: a collection of raindrops, gathered together in a cavity. The other type of company is organized around the purpose of perpetuating itself as an ongoing community. This type of company is like a river. It is turbulent because no drop of water remains in the same place for long. This river finally flows into the sea, but it lasts many times longer than the lifetime of the individual drops of water which comprise it.
  • 24. 3 ‘C s’  CULTURE  COMMITMENT  COMPETENCY
  • 25. • Walt Disney once noted: “I only hope that we don’t lose sight of one thing – that it was all started by a mouse”. (Disney Dreamer, 1998). Walt Disney’s original core competence was cartoons and animated movies. By combining Imagineering with engineering Disney’s company reached unparalleled success with the creation of the first full length animated movie. This success led to new ideas and one of them was to open a park, a different kind of park. Disneyland uses collective imagination to bring characters to life. Walt called them “Animatronics”. (Magical Kingdoms, July 2008) www.disneydreamer.com/walt/quotes.htm
  • 26.  McDonald’s annual nationwide contest to determine the best hamburger cooking team (encourages each store to re-evaluate the details of how they cook hamburgers).  In many firms the CEO comes down from his/her office to walk through every department, shaking hands with employees (Sam Walton).
  • 27. Google, Drop Box, Apple and Others…
  • 28. Matt Asay COO Canonical about I spent much of yesterday down at Apple, and while it's no secret that I'm an Apple fan, even I was surprised by how enlightening the experience was. Apple is not Apple because of its technology. Apple is Apple because of the fervor with which its employees believe in the corporate mission. That fervor was evident in abundance as I ate in the cafeteria, as I walked the halls, and even in the lobby. Every employee carries an iPhone. Every employee has a MacBook /Pro. And every employee seems ecstatic to be doing so. You get the same corporate feeling at Red Hat. Ditto for Microsoft. Extreme ditto for Google. People believe in these employers. And, if Mike Olson is any indication, Oracle has the same general feeling.
  • 29. These companies are winners. They are winners because, first and foremost, their employees fundamentally believe in their products and the companies' mission. You can't buy that allegiance. You earn it. Apple's campus is a fortress. The people within believe that they are doing The Right Thing, and that they will win…passion for one's company is arguably a prerequisite for any company that wants to dominate its market. Walking the halls of Apple yesterday, it has that in spades.
  • 30. Shri Mahila Griha Udyog Lijjat Papad, popularly known as Lijjat, is an Indian women's organization. The organization's registered office is situated in Mumbai and has 67 branches and 35 divisions all over India. Started in 1959 with a capital of INR 80, Lijjat today has an annual turnover of around Rs. 315 crore (Rs. 3.15 billion), with Rs. 12 crore in exports and has around 42,000 employees. Lijjat was the brain child of seven semi-literate Gujarati housewives from Bombay (now Mumbai). The women lived in Lohana Niwas, a group of five buildings in Girgaum. They wanted to start a venture to create a sustainable livelihood using the only skill they had i.e. cooking. The women borrowed Rs 80 from Chaganlal Karamsi Parekh. On March 15, 1959, they gathered on the terrace of their building and started with the production of 4 packets of Papads. From the beginning, the women had decided that they would not approach anyone for donations or help, even if the organization incurred losses.
  • 31. Lijjat believes in the philosophy of sarvodaya and collective ownership. It accepts all its working members as the owners and an equal partaker in both profit and loss. The members are co-owners and fondly referred to as "sisters". All the decisions are based on consensus and any member-sister has the right to veto a decision. Men can only be salaried employees (accountants, drivers or security guards), and not the members of the organization (i.e. they are not the owners). Account books are easily accessible to all the member-sisters, ensuring transparency. Lijjat follows its own financial accountability principle. There is no credit method for running operations in the organization. Every payment is done on a daily basis, except for the outside supply of raw material. Profits and losses are shared equally among the members of a given branch. In the initial days of Lijjat, the profits of the first six months were shared equally among all sisters in the form of gold.