This document summarizes a webinar on nourishing the employee lifecycle from afar. The webinar covered topics like hiring remotely, training employees virtually, maintaining communication, facing challenges, and motivating staff from a distance. Presenters Kerry Wekelo and Julie Lawson provided tips on conducting video interviews, offering jobs remotely, using various training methods, communicating through newsletters and meetings, and maintaining motivation through gratitude and balance. The webinar aimed to help organizations continue developing their teams effectively while working remotely.
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HR in Action: Navigating Turbulence - Nourishing the Employee Lifecycle from Afar
1. Nourishing the Employee
Lifecycle from Afar
Kerry Wekelo Julie Lawson
With: Moderated by:
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From the HR In Action: Navigating Turbulence Webinar Series
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2. Glint is the people success platform that leverages real-time people data to
help global organizations increase employee engagement, develop their
people, and improve results. Leading brands like United, Intuit, and Sky
leverage Glint’s unique combination of intuitive design, sophisticated
analytics, and actionable intelligence to help employees be happier and
more successful at work. Glint is now a part of LinkedIn. For more
information, please visit www.glintinc.com.
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3. Click on the Questions panel to
interact with the presenters
https://www.humanresourcestoday.com/frs/13648516/nourishing-the-employee-lifecycle-from-afar/email
4. About Kerry Wekelo
Kerry Alison Wekelo is the Chief Operating Officer at Actualize Consulting, a financial
services consulting firm. Her book and program, Culture Infusion: 9 Principles for
Creating and Maintaining a Thriving Organizational Culture and latest book Gratitude
Infusion are the impetus behind Actualize Consulting being named Top Company
Culture by Entrepreneur Magazine, a Top Workplace by The Washington Post,
and Great Place to Work-Certified. In her leadership, Kerry blends her experiences as
a consultant, executive coach, award-winning author, mindfulness expert, and
entrepreneur. Kerry has been featured on ABC, NBC, NPR, The New York
Times, Thrive Global, SHRM, Inc., and Forbes.
About Julie Lawson
Julie Lawson majored in English at Boston University. She worked at the college radio
station, WTBU, where she developed a passion for producing shows with good music
and good stories. She started her career at a small publishing house in Los Angeles and
went on to become Webinar Coordinator at Aggregage, where she produces webinars
and facilitates BTS webinar functions. In her spare time, she enjoys going to the beach,
camping and reading great books.
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HR in Action: Navigating Turbulence
WHY:
• We still want to keep hiring, developing, and growing our teams…
and do so effectively.
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HR in Action: Navigating Turbulence
Today
• Hiring
• Training
• Communication
• Challenges
• Motivation
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HR in Action: Navigating Turbulence
Video Interview Tips
• Ask a standard set of questions.
• Include situational examples, such as what was your
most recent project success and what are the steps you
took?
• Most video conferencing platforms have a dial-in
telephone number as well, in case you suffer a last-
minute glitch with your camera or WiFi.
• Always, always make sure to have the candidate’s phone
number just in case.
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HR in Action: Navigating Turbulence
Offer
• Conduct the offer via video or phone.
• Follow up with a welcome video from
your team, be creative.
• If they accept, celebrate and share with
your network – it lets new hires know that
you are proud to have them on the team.
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HR in Action: Navigating Turbulence
• Hiring
• Training
• Communication
• Challenges
• Motivation
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HR in Action: Navigating Turbulence
• Conduct regularly
• Use a variety of methods
• Record and store all training for historical
reference
Virtual Training Best Practices
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HR in Action: Navigating Turbulence
Virtual Training Examples
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HR in Action: Navigating Turbulence
• Hiring
• Training
• Communication
• Challenges
• Motivation
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HR in Action: Navigating Turbulence
Communication
Newsletters:
• Information on your teams such as internal and
client kudos, birthdays, celebrations, social events,
business news to keep your team up to date on the
state of your firm. For example, we share all our
new project wins.
All Hands Calls
• Firm-wide
• By internal groups
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HR in Action: Navigating Turbulence
Communication
How we communicate:
• When was the last time you truly listened to what the other person was
saying?
• When someone is talking, are you thinking about your response?
• How many times do you get off subject because of people’s
interjections?
We are so focused on talking we forget to listen to others.
HINT:
Remember the game of
telephone?
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HR in Action: Navigating Turbulence
Listen
Practice Empathy
Suspend
Judgment
Show Listening
Focus
Attention
Active Listening: Listen to Understand
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HR in Action: Navigating Turbulence
Active Listening: Verify Understanding
Verify
Be Responsive
Be Open
Verify Understanding
Ask
Questions
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HR in Action: Navigating Turbulence
• Hiring
• Training
• Communication
• Challenges
• Motivation
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HR in Action: Navigating Turbulence
• Hiring
• Training
• Communication
• Challenges
• Motivation
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HR in Action: Navigating Turbulence
The Power of Gratitude: Inward and Outward Gratitude
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HR in Action: Navigating Turbulence
• Gratitude is related to 23 percent lower levels of stress hormones. Dietary fat
intake is reduced by as much as 25 percent when people keep a gratitude journal,
and gratitude is related to a 10 percent improvement in sleep quality in patients
with chronic pain.
• Research shows frequent, genuine gratitude at work has been correlated with up
to 50 percent lower employee turnover.
Did You Know?
Emmons, R. A., and M. E. McCullough. (2004). The Psychology of Gratitude. New York: Oxford University Press.
Gostick, A. R., and C. Elton. (2020). Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results. New York: Harper Business.
