HR at TPDDL aims to create a learning organization that nurtures talent, innovation, and provides a competitive environment. TPDDL has over 3527 employees serving over 6 million people in North and North West Delhi. The HR department focuses on various "quotients" like cultural, health, recognition, and learning to engage employees. It provides training programs, rewards performance, ensures statutory compliance, and uses initiatives like open houses and newsletters to connect with employees. TPDDL has received several awards recognizing it as one of India's best companies to work for.

1. HR at TPDDL

2. About TPDDL
Parameter FY ‘14
Turnover INR 5644 Cr
Peak Load 1573 MW
Annual energy requirement 7762 MUs
Total registered consumers 13.9 Lacs
Number of employees 3527
Area 510 Sq Kms
Population serviced in
Network area (approx)
6 Million
Number of consumers per
Sq.Km
2618
Joint Venture of Tata Power
Company and Govt. of NCT of
Delhi (51: 49)
Licensed for distribution of power
in North and North West Delhi
Certifications : ISO 9001, 14001, 27001; SA 8000; OHSAS 18001
UN Global Compact Reporting
About TPDDL

3. AT TPDDL
HUMAN RESOURES

4. Group Responsibilities
4
Performance
Management &
Talent
Development
• PPDS
• Performance
Management
& Rewards
• Performance
Feedback
• Performance
Improvement
Plans
• Reward &
Recognition
• Employee
Engagement
Survey
• Confirmation
Process
• Employee
Counseling
• NPS
Manpower
Planning &
Resourcing
• Manpower &
Recruitment
plan &
Induction
• Organization
structuring /
restructuring
• Transfers,
posting, Job
Rotations, Job
Enrichment
• Recruitment,
Internal job
postings &
career
progression
• Exit
Management
• Advisor /
Consultant
Management
• Employee
Engagement
Cell
IR & BA Cell
 Statutory
compliance
 Discipline
Management
 To monitor
the legal
aspects of
Industrial
relations
• Management
of BA
employees
• Competency
Assessment,
safety training
and practical
training
• BA
Satisfaction
Survey
Employee
Relations
Welfare &
Sports
• Maintaining
healthy
Employee
Relations at
all locations
in TPDDL
• HR Nodal
Officers - an
HR
Organization
interface
• Sports &
Welfare
Activities
• Employee
Connect
Employee
Services
Group
• Administration
of Benefits &
Policies of
FRSR emp.
• EVBSC
• Payroll & Time
Administration
for all
employees
through SAP
• Implementatio
n &
Stabilization of
Biometric
Attendance
System
Learning &
Development
• Internal &
External
Trainings
• Reach out
sessions
• Higher
Education &
Educational Tie
Ups
• Knowledge
Management of
Retirees
• Internship
Process
• Revenue
Generating
Training
Programs
• LEAD

5. HR Vision
5
HR’s vision emerges from the company’s vision of
making Tata Power – DDL
“the company of choice for all stakeholders”
“Nurtures Talent”
• Campus
Recruitments
• Career Progression
Opportunities
• L&D Policy
• Competency based
trainings
• Fast Track
Promotion Scheme
• Succession
Planning
• 360 degree
feedback
“Innovation”
• SHINE
• SEEKH
• Process
Improvements
• Quality Check of
KRAs
• Concept of
Observer in
appraisals
• Exit interviews
for all employees
• BAMS
“Learning
Organization”
• L&D Policy
• High value
Training
Programs
• Tie ups with
Education
Institutes
• Education
Rewards
• CFTs
• Job Rotation /
Job Enrichment
“To create a learning organization which nurtures
talent, innovation and provides competitive
environment that makes Tata Power - DDL the
favored company to work for”.
TPDDL recognized as
· India's Best
Companies To Work For
2014 - Top 100
· Among Industry Best
Competitive
Environment
• Differential Bell
Curve for
Executive and
Non Executive
• Revised
Performance
Pay Matrix
• Champion
Manager /
Officer /
Workman
Scheme

6. The Health
Quotient
The
Cultural
Quotient
The
Musical
Quotient
The Family
Quotient
The
Recognition
Quotient
The Pride
Quotient
The Fun
Quotient
The Youth
Quotient
The
Communic
ation
Quotient
The
Learning
Quotient
The
feedback
Quotient
The Pride
Quotient
Human Resources @ TPDDL

7. The cultural quotient
7

8. The musical quotient
8

9. The family quotient
9

10. The health quotient
10
Service FY 2012-13 FY 2013-14 FY 2014-15
Counseling 153 198 86
Self-assessment tests 625 177 122
Articles read 2188 1318 1202
Log on to www.1to1help.net
Call 1800-425-9595 / 080 71000121 to set up an appointment

11. The health quotient
10,500+
employees attended 368 free check-up camps in the last three years
11

12. The recognition quotient
12

13. The pride quotient
• TPDDL wins the coveted JRD Quality Value award for TBEM 2013:
• 38 companies were assessed, only 2 awarded JRD QV
13

14. The fun quotient 
14

15. The youth quotient : Youth Power Confluence
15

16. The communication quotient : VoE & Open
House
16
VoE FY 2013-14
96% resolution index
231 issues raised
222 resolved, rest under
process
VoE FY 2014-15
68% resolution index
122 issues raised
83 resolved, rest under
process
21 Open Houses by Chiefs /
CEO
38 Open Houses by HoDs

17. The communication quotient : HR Newsletter
17

18. The learning quotient
18
LEAD – Short,
Inspiring,
Motivational Story
Sharing
Focused Group
Training (Soft Skills
& Functional)
Functional /
Technical Training
(Job/Role Specific)
Competency Based
Training
HOTT Centre –
Hands on Technical
Training
Reach-Out Training
Programs
External Training
Training Programs
for External
Participants
Educational Tie-ups
Higher Education
Rewards
Mentoring Internships

19. ACCOLADES
AWARDS AND

20. 20
Great Place to Work
Ranked 61st amongst 100 best companies
to work for
“Best Performing Private Discom”
Power Line Awards (2013)
“Best Performing Utility- Urban”
Enertia Power Awards (2012)
“IPPAI POWER AWARDS”
(2012)
“Utility of the Year”
Asian Power Awards (2007-2013)
“Innovative Implementation of GIS”
Edison Electric Institute, USA (2008)
”Technology Award (OMS) ”
Asian Power Awards (2012)
JRD QV Award
600+

21. 21
Gold Award for outstanding achievement in
Training Excellence by Greentech Foundation
2011
Asia’s Best Employer Brand Awards –
2011 for ‘Talent Management’
Employer Branding Institute, World HRD
Congress
Asia’s Best Employer Brand Awards -
2011 for 'Excellence in Training'
Employer Branding Institute,
World HRD Congress
Marico Innovation Award
(2013)
“National Award for Meritorious
Performance”
(2004-05, 05-06, 07-08, 08-09, 13)

22. 22

23. MANAGEMENT
TALENT

24. 24
• Fast Track Promotion Policy
• Internal Job Posting Policy
• Introduction of Pre-Placement Scheme from reputed Institutes
• Work Level Study
• TATA - Harvard Manage Mentor Program by TMTC & Harvard Business
Publishing – E-learning programs
• Introduction of online learning through Massachusetts Institute of
Technology’s Open Courseware
• Personal Improvement Plans
• Learning & Development Champions
• Career Progression Opportunity for Employees – Technical & Non-Technical
• Performance Feedback Process
• Mentoring for Women Employees above the level of Manager
• Employee Exchange Program
Talent Management

25. 25

26. PROCESS IMPROVEMENT
NEW POLICIES

27. 2727
• Revamped Performance Management System
• Revamped HR Sarthi – HR Connect
• Quality Check of KRAs
• Revised Learning & Development Policy
• National Pension Scheme
• Postal Life Insurance
• Policy on Posting for Projects/ Assignments within
India
• Revised Career Development Scheme
• Flexible Working Options for Women Employees
after Maternity
New Policies and Process Improvements

28. 28
New Policies and Process Improvements

29. ENGAGEMENT
EMPLOYEE

30. 3030
• Reward & Recognition
• Youth Power Confluence
• Women Day Celebration
• Manthan
• Cultural Club and Musical Clubs
• BA Sports Meet
• Workforce Sports Meet
• Employee Referral Scheme
• Long Service Award
• Gift on the occasion of Marriage
• Coffee with Manager
• EAP – 1 to 1 professional counseling
• Employee Voluntary Benevolent Contribution Scheme
• Employment opportunity scheme for Employee Wards / BA &
Outsourced Employees
Employee Engagement

31. 31
Reward & Recognition
Employee Of The
Month
255
employees recognized in
FY 14-15
Meritorious Student
5
employee wards
rewarded in FY 14-15
Picnic Grant
500
employees covered in
two rounds of picnic in
FY 14-15
Champion
Supervisor Annual
Reward
introduced
WoW! Appreciation
Cards Scheme
introduced

32. CENCARE
Corp Office
Metro Circle
Sub-Urban Circle 32
Decentralized R&R Ceremonies Back

33. 33
Fun @ Work – Picnic Reward for
teams

34. Youth Power Confluence

35. 35

36. 36
Cultural and Musical Clubs

37. Conversation
Caring and Sharing
Coaching & Mentoring
Creativity and Innovation
A Positive Change in Outlook
Coffee with Mana
all over a cup of Coffee !

38. 38
Employee Assistance Program

39. DEVELOPMENT
LEARNING AND

40. Learning & Development
40
LEAD – Short,
Inspiring,
Motivational Story
Sharing
Focused Group
Training (Soft Skills
& Functional)
Functional /
Technical Training
(Job/Role Specific)
Competency Based
Training
HOTT Centre –
Hands on Technical
Training
Reach-Out Training
Programs
External Training
Training Programs
for External
Participants
Educational Tie-ups
Higher Education
Rewards
Mentoring Internships

41. LEAD: 260 stories contributed
by 185 employees in FY 13-14
Focused group training: 32 training
needs identified from HoG/HoD
991 no. of executive cadre employees in FY
13-14.
Functional / Technical
Training : 412 employees
covered in FY 13-14
Competency based training:
1607 employees covered in FY 13-14
HOTT : 108 BA employees
covered
Reach-Out Training
Programs : 965 employees
covered
External Training : 196 of
employees covered in FY 13-14 for
high-value / external trainings
Training for external participants
from Russia, Afghanistan, Haryana,
Madhya Pradesh, Karnataka, Bihar
Internships: 230 requests for
summer winter internships
processed in FY 13-14
38 employees rewarded for
attaining higher education in
FY 13-14
Education Tie-ups
77 employees sponsored in FY 14-15,
40 employees sponsored in FY 13-14
Training mandays of
11152 mandays

42. 42

43. 43
High Value Training Programs
High Education Tie Ups

44. CONNECT
EMPLOYEE

45. 4545
 Grievance Handling System
 Voice of Employee – extended to all major locations
 Meet the CEO & ED – Initiative to introduce new recruits with CEO & ED
 CEO & EDs open dialogue with Women Employees
 HR Newsletter
 Dialogue with HR for New joinees
 CEO & ED one to one
 HR Connect – helpdesk for grievance redressal
 HR Snippets – Know Your Policies
 HR Policy Dissemination
 Learning and Sharing Platform for Women Employees
Employee Connect

46. 46
Employee Connect

47. QUOTIENT
THE TATA

48. 48

49. 49

50. Thank You