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How Top Sales Teams Leverage
The document outlines an agenda and presentation for a workshop on how top sales teams leverage LinkedIn for social selling. The presentation discusses the evolution of social selling and how it has become critical for success. It introduces LinkedIn's Social Selling Index and shows how teams that score higher on social selling metrics see better sales results. The presentation then covers the five core competencies of social selling: finding the right people to target, gathering insights, engaging your network, developing connections, and building a strong profile. Real examples are given and it is stressed that becoming proficient at social selling takes time.
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How Top Sales Teams Leverage
- 1. How Top SalesTeams Leverage LinkedIn for Social Selling ©2013 LinkedIn Corporation. All Rights Reserved.
- 2. Agenda 07.30 – 08.00 Breakfast& Networking 08.00 – 08.20 Welcome and Introduction Matt Loop, Head of Sales Solutions – Australia, LinkedIn 08.20 – 08:30 Social Selling in Practice David Watson, Account Director -- LinkedIn 08.30 – 08.40 Social Selling for Sales Leaders Matt Loop, Head of Sales Solutions – Australia, LinkedIn 08.40 – 09.00 Fireside Chat followed by Q&A Clive Cooper, Senior Director of Sales, S&P Capital IQ 09.00 Session Close ©2013 LinkedIn Corporation. All Rights Reserved.
- 3. Wednesday, 4th December John Mann Simon Berglund EarliestAdopter Most Connected Brian O'Farrell Simon VanWyk Most Popular Most Endorsed
- 4. Our Mission Connect theworld’s professionals to make them more productive and successful
- 5. Our Vision Create economicopportunity for every professional
- 6. Value proposition toour members Identity Insights Everywhere Connect, find, and be found Be great at what you do Work wherever our members work ©2013 LinkedIn Corporation. All Rights Reserved. 6
- 7. What does thismean for businesses? Hire Market Sell We have transformed the world of recruitment. The best place on the web to reach professionals Leverage the power of relationships. ©2013 LinkedIn Corporation. All Rights Reserved. 7
- 8. + registered members 259,000,000 5M Membersin Australia 26 Global offices 20 Languages 1M Members in New Zealand ©2013 LinkedIn Corporation. All Rights Reserved.
- 9. The Social SellingEvolution
- 10. Social Media: #1Factor for Driving High Rep Performance Change in probability – going from 25th percentile to 75th percentile performer Shaping Demand – Improvement in probability of being a high performer 11.57% 10.00% 12.81% 6.20% Conducts NonPersonally Owns Lead Traditional Customer Generation Due Diligence Leads with Insight Uses Social Media as Critical Channel Source: CEB ©2013 LinkedIn Corporation. All Rights Reserved. 10
- 11. The world andbuyers have changed What once worked, will not anymore % 75 B2B purchaser influenced by social % 57 Buying decisions are made before sales rep involvement Sources: CEB, Connect & Sell, IBM ©2013 LinkedIn Corporation. All Rights Reserved. % 97 Of the time cold calls do not work *7% worse every year since 2010
- 12. So what issocial selling? Leveraging your social brand to fill your pipeline with the right people, insights and relationships. LinkedIn’s Mission: Turn relationships and information into business opportunities. ©2013 LinkedIn Corporation. All Rights Reserved.
- 13. Introducing the LinkedInSocial Selling Index How well does your team embrace social selling? Laggards 0 ©2013 LinkedIn Corporation. All Rights Reserved. Leaders 100
- 14. Social Selling Indexis Increasing +14% SEP-12 SEP-13 21 24 15 Avg. Social Selling Index ©2013 LinkedIn Corporation. All Rights Reserved. 53
- 15. Social Selling Indexis Increasing SEP-12 SEP-13 +0% +19% +35% 11 15 Laggards ©2013 LinkedIn Corporation. All Rights Reserved. 53 28 53 32 Average Leaders
- 16. Who is socialselling? We can compare regions and countries 26.1 24.9 25.3 ©2013 LinkedIn Corporation. All Rights Reserved.
- 17. Who is socialselling? We can measure entire industries 10 Management Consulting IT Marketing Accounting Financial Services Telecommunications Pharmaceuticals Banking Insurance ©2013 LinkedIn Corporation. All Rights Reserved. 15 20 25 30 35 40 45
- 18. Who is socialselling? And we can compare them between countries 10 15 20 25 30 35 40 45 Management Consulting IT Marketing Accounting Financial Services Telecommunications Pharmaceuticals Banking Insurance ©2013 LinkedIn Corporation. All Rights Reserved. World Australia
- 19. LinkedIn Social SellingIndex Correlates to sales success 15% 31% 21% More customer renewals Greater team quota attainment More reps achieving quota Source: Aberdeen Group ©2013 LinkedIn Corporation. All Rights Reserved. 19
- 20. Social Selling inPractice ©2013 LinkedIn Corporation. All Rights Reserved.
- 21. 5 Core Competenciesof Social Selling 1 Who What 2 3 How Who are the Right People? What to talk about? +259M +2B Billions members member updates per week connections 4 Connections ©2013 LinkedIn Corporation. All Rights Reserved. How do I get a warm intro? 5 Profiles 21
- 22. 1. Who isthe right person? Leverage LinkedIn to be targeted on who to approach 1 Search Named accounts Geography Functional role Keywords 2 Filter Company Size Fortune 1000 Seniority Level Function 3 Save ©2013 LinkedIn Corporation. All Rights Reserved. 22
- 23. 2. Gather Intelligence Beprepared for every interaction by researching contacts and companies ©2013 LinkedIn Corporation. All Rights Reserved. 23
- 24. 3. Engage usingyour network Leverage both your network and your companies network 1 Find a common connection Brian This profile fits all my criteria, and has a connection to someone in our Canadian office 2 Asks teammate for an introduction I have a meeting set up for Tuesday! ©2013 LinkedIn©2013 LinkedIn Corporation. All Rights Reserved. Corporation. All Rights Reserved.
- 25. 4. Proactively DevelopYour Network Build trusted relationships who can support your professional objectives ©2013 LinkedIn Corporation. All Rights Reserved.
- 26. 5. Build aStrong Professional Profile Add a photo, experience and skills that showcase the brand of YOU ©2013 LinkedIn Corporation. All Rights Reserved. 26
- 27. 5 Core Competenciesof Social Selling 1 Who What 2 3 How Who are the Right People? What to talk about? +259M +2B Billions members member updates per week connections 4 Connections ©2013 LinkedIn Corporation. All Rights Reserved. How do I get a warm intro? 5 Profiles 27
- 28. Don’t be thatsalesperson… ©2013 LinkedIn Corporation. All Rights Reserved.
- 29. Social Selling Evolution Doesn’thappen overnight ©2013 LinkedIn Corporation. All Rights Reserved.
- 30. Social Selling Evolution Doesn’thappen overnight ©2013 LinkedIn Corporation. All Rights Reserved. LSS
- 31. LinkedIn social sellingcase study 107% more likely to close a deal + 63% + 107% + 44% Base win rate Targeting the right person ©2013 LinkedIn Corporation. All Rights Reserved. Using a connection Win rate with social selling
Editor's Notes
- #4 Earliest Adopter – The first person to sign up and create a profile on LinkedInMost Connected– The person with the most 1st degree connectionsMost Popular– The person whose profile was viewed the most in the past 30 daysMost Endorsed – The person with the most total endorsements
- #17 Internet, software, online media: 26-28Wholesale: 14, Banking: 15
- #18 Internet, software, online media: 26-28Wholesale: 14, Banking: 15
- #22 First and foremost LinkedIn sales navigator makes sales reps successful by helping them to build pipeline. Consider for a moment that even the best marketing groups produce no more than 30% of the leads for a sales force. The majority of pipeline then is being driven by sales reps not marketing and in order to hit their numbers sales people need to actively drive pipeline. Sales Navigator helps make reps successful in driving pipeline in three key ways:1. Finding people One of the most inefficient and difficult things in the selling process for both buyers and sellers is when a seller is chasing the totally wrong person. LI SN helps sales people navigate through it’s 225 million member network efficiently to quickly find the right people2. Identify what to talk about? There’s nothing more annoying than when a sales person has no context about you or your business and leads with product before they know if you have any interest. The LinkedIn network generates 2B member updates per week. You can see what prospects and decision makers are discussing, sharing and joining 3. How do I get a warm intro? Buyers dislike cold calls probably as much as us sales people do. TeamLink. A unique SN feature that I’ll be showing during the demo, allows you to see who in your company- even if you’re not connected- is connected to a potential decision maker. It allows you to leverage the full power of your company and extended network to leverage common connection, get warmer introduction and conduct fewer colder, awkward conversations.
- #23 There are three major steps to finding prospects on Sales Navigator.
- #25 Challenger – Our SolutionObjective – demonstrate the power of relationships and how you could turn on this power tomorrow
- #28 First and foremost LinkedIn sales navigator makes sales reps successful by helping them to build pipeline. Consider for a moment that even the best marketing groups produce no more than 30% of the leads for a sales force. The majority of pipeline then is being driven by sales reps not marketing and in order to hit their numbers sales people need to actively drive pipeline. Sales Navigator helps make reps successful in driving pipeline in three key ways:1. Finding people One of the most inefficient and difficult things in the selling process for both buyers and sellers is when a seller is chasing the totally wrong person. LI SN helps sales people navigate through it’s 225 million member network efficiently to quickly find the right people2. Identify what to talk about? There’s nothing more annoying than when a sales person has no context about you or your business and leads with product before they know if you have any interest. The LinkedIn network generates 2B member updates per week. You can see what prospects and decision makers are discussing, sharing and joining 3. How do I get a warm intro? Buyers dislike cold calls probably as much as us sales people do. TeamLink. A unique SN feature that I’ll be showing during the demo, allows you to see who in your company- even if you’re not connected- is connected to a potential decision maker. It allows you to leverage the full power of your company and extended network to leverage common connection, get warmer introduction and conduct fewer colder, awkward conversations.