How Top Sales Teams Leverage
LinkedIn for Social Selling
Brett Wallace, Director of Sales
LinkedIn Sales Solutions
March 13, 2014
©2014 LinkedIn Corporation. All Rights Reserved.
@brett_wallace
#SalesSummit
Earliest Adopter
Craig Elias
Most Popular
Jill (Brewbaker) Rowley
LinkedIn Icebreaker
Most Connected
Peter Bambridge
Most Endorsed
Pat Licata
has
the world
As a result, the way the world
has changed
We rely on our networks
more than ever
to make better,
more informed decisions
Marketing
in a world full of noise
Nobody likes a
Cold Call
These challenges are becoming
harderover time
With more than 260M members
updating their profiles
sharing insightssharing insights
following thought leaders
and making billions of connections
All of this activity
is connecting professionals to help
them be more productive and
successful
It is also creating the world’s first
economic graph
This data can be used to
the way we SELL
Social sellers establish a professional
brand, find the right people, engage them with
insights, and build relationships.
What is social selling?
23
Source: CEB
Social Media: #1 Factor for Driving High Rep Performance
12.81%
SSI leaders create
45% more opportunities per quarter
than SSI laggards.
SSI leaders are
51% more likely to hit quota
than SSI laggards.
45%more opportunities
51%more likely to hit quota
Based on a global study LinkedIn ran in Q4 2013 of Q3 performance for reps focused on new business and reps
focused on existing business. Respondents reported performance; they were matched to their LinkedIn profiles to
understand their SSI.SSI leaders have an SSI > 70; SSI laggards have an SSI < 30
Why is social selling important?
There are four key components to
successful social selling
Establish a professional presence on
LinkedIn with a complete profile
Create a professional brand
Prospect efficiently with powerful
search and research capabilities
Find the right people
Discover and share valuable information to
initiate or maintain a relationship
Engage with insights
Expand your network to reach prospects and
those who can introduce you to prospects
Build strong relationships
our professional brand
Create a Professional Brand
Create a Professional Brand: Top Tips
Add rich content Slideshare deck, presentation video, etc.
Showcase your skills Add skills and generate endorsements
Use the right tone
What would prospects or customers want to know
about you? Be descriptive. Tell your story.
Complete your profile Aim for 100% profile completeness
Find the right PEOPLE
30
Find the Right People: Top Tips
Expand your viewing
View details of potential prospects in your
1st, 2nd, and 3rd degree networks, alumni
networks, etc.
Visit company pages See how you’re connected to that company
Proactively search
Use advanced search to pinpoint people more
efficiently
Check who viewed you
Your activity drives views of your profile. Engage
with relevant people who look at you.
Build trust with our
target audience at scale
Engage with Insights: Top Tips
Engage
Share, like, and comment on content posted from
your network
Stay in the know
Join groups and follow your accounts and their
competitors to keep up to date
Share content
Share relevant content that can help you become a
“mini-marketer”
Get to know your
prospects
Read profiles in depth to understand what
prospects are all about
Think of yourself as a
mini-marketer
Build Strong Relationships: Top Tips
Focus on decision
makers
Focus on connecting to senior level people at your
prospects and customers
Connect internally
Your colleagues will be able to provide you warm
introductions
Connect with contacts
Connect with former colleagues and offer
introductions
Find warm introductions
Leverage your network to go in warm. Don’t cold
call.
Introducing the LinkedIn Social Selling Index
How well does your team embrace social selling?
1000
LeadersLaggards
Create a professional brand
Performance on four key
dimensions, each worth 25 points
Find the right people
Engage with insights
Build strong relationships
16
15
8
18
Social Selling Index 57
ABC co
LinkedIn’s Social Selling Index measures adoption of
social selling practices on a 0-100 scale
Who is social selling?
Top SSI Scores
41
Get your LinkedIn Social Selling Index:
http://sales.linkedin.com/social-selling-index/
Thank you!
Brett Wallace
www.linkedin.com/in/brettwallace
@brett_wallace
Sales.linkedin.com
#SalesSummit

Brett Wallace - How Top Sales Teams Leverage LinkedIn for Social Media Engagement

  • 2.
    How Top SalesTeams Leverage LinkedIn for Social Selling Brett Wallace, Director of Sales LinkedIn Sales Solutions March 13, 2014 ©2014 LinkedIn Corporation. All Rights Reserved. @brett_wallace #SalesSummit
  • 3.
    Earliest Adopter Craig Elias MostPopular Jill (Brewbaker) Rowley LinkedIn Icebreaker Most Connected Peter Bambridge Most Endorsed Pat Licata
  • 5.
  • 6.
    As a result,the way the world has changed
  • 7.
    We rely onour networks more than ever
  • 8.
    to make better, moreinformed decisions
  • 10.
    Marketing in a worldfull of noise
  • 11.
  • 12.
    These challenges arebecoming harderover time
  • 13.
    With more than260M members
  • 14.
  • 15.
  • 16.
  • 17.
    and making billionsof connections
  • 18.
    All of thisactivity
  • 19.
    is connecting professionalsto help them be more productive and successful
  • 20.
    It is alsocreating the world’s first economic graph
  • 21.
    This data canbe used to the way we SELL
  • 22.
    Social sellers establisha professional brand, find the right people, engage them with insights, and build relationships. What is social selling?
  • 23.
    23 Source: CEB Social Media:#1 Factor for Driving High Rep Performance 12.81%
  • 24.
    SSI leaders create 45%more opportunities per quarter than SSI laggards. SSI leaders are 51% more likely to hit quota than SSI laggards. 45%more opportunities 51%more likely to hit quota Based on a global study LinkedIn ran in Q4 2013 of Q3 performance for reps focused on new business and reps focused on existing business. Respondents reported performance; they were matched to their LinkedIn profiles to understand their SSI.SSI leaders have an SSI > 70; SSI laggards have an SSI < 30 Why is social selling important?
  • 25.
    There are fourkey components to successful social selling Establish a professional presence on LinkedIn with a complete profile Create a professional brand Prospect efficiently with powerful search and research capabilities Find the right people Discover and share valuable information to initiate or maintain a relationship Engage with insights Expand your network to reach prospects and those who can introduce you to prospects Build strong relationships
  • 26.
  • 27.
  • 28.
    Create a ProfessionalBrand: Top Tips Add rich content Slideshare deck, presentation video, etc. Showcase your skills Add skills and generate endorsements Use the right tone What would prospects or customers want to know about you? Be descriptive. Tell your story. Complete your profile Aim for 100% profile completeness
  • 29.
  • 30.
  • 31.
    Find the RightPeople: Top Tips Expand your viewing View details of potential prospects in your 1st, 2nd, and 3rd degree networks, alumni networks, etc. Visit company pages See how you’re connected to that company Proactively search Use advanced search to pinpoint people more efficiently Check who viewed you Your activity drives views of your profile. Engage with relevant people who look at you.
  • 32.
    Build trust withour target audience at scale
  • 33.
    Engage with Insights:Top Tips Engage Share, like, and comment on content posted from your network Stay in the know Join groups and follow your accounts and their competitors to keep up to date Share content Share relevant content that can help you become a “mini-marketer” Get to know your prospects Read profiles in depth to understand what prospects are all about
  • 34.
    Think of yourselfas a mini-marketer
  • 37.
    Build Strong Relationships:Top Tips Focus on decision makers Focus on connecting to senior level people at your prospects and customers Connect internally Your colleagues will be able to provide you warm introductions Connect with contacts Connect with former colleagues and offer introductions Find warm introductions Leverage your network to go in warm. Don’t cold call.
  • 38.
    Introducing the LinkedInSocial Selling Index How well does your team embrace social selling? 1000 LeadersLaggards
  • 39.
    Create a professionalbrand Performance on four key dimensions, each worth 25 points Find the right people Engage with insights Build strong relationships 16 15 8 18 Social Selling Index 57 ABC co LinkedIn’s Social Selling Index measures adoption of social selling practices on a 0-100 scale
  • 40.
    Who is socialselling? Top SSI Scores
  • 41.
    41 Get your LinkedInSocial Selling Index: http://sales.linkedin.com/social-selling-index/
  • 42.

Editor's Notes

  • #10       11. How do we hire in a  world where talent means everything?      12. How do we market to our audience when the noise is higher than level, the market is fragmented?      13. How do we identify the right people to sell to and how to reach them?
  • #11  very best candidates are typically happy in their current roles, organizations need tools to go beyond active candidates (only 10 to 20% of professionals) and to build their reputation and relationships with all the best talent.The transformation in how people communicate and consume information, fueled by the mass adoption of social platforms, means that marketing must evolve.Brands are expected to participate in new ways with their customers and prospects, particularly by sharing content with them via social media. But people have an increasing number of places to consume content, so it’s challenging for brands to engage in this complex landscape. Sales needs to build pipeline and find the right people and best ways into new accounts.
  • #13  very best candidates are typically happy in their current roles, organizations need tools to go beyond active candidates (only 10 to 20% of professionals) and to build their reputation and relationships with all the best talent.The transformation in how people communicate and consume information, fueled by the mass adoption of social platforms, means that marketing must evolve.Brands are expected to participate in new ways with their customers and prospects, particularly by sharing content with them via social media. But people have an increasing number of places to consume content, so it’s challenging for brands to engage in this complex landscape. Sales needs to build pipeline and find the right people and best ways into new accounts.
  • #41 Internet, software, online media: 26-28Wholesale: 14, Banking: 15