The document is a critical assessment of a public relations firm's performance, highlighting a lack of communication, creativity, and results. The author expresses frustration with the firm's reliance on traditional methods and their failure to engage effectively in social media. Overall, it suggests that the agency is ineffective and untrustworthy, prompting a plea for better PR options.

2. They say they “DO” social media.

3. The only time you hear from a partner is when you owe them money.

4. You’ve had 5 different account execs… in 3 months!

5. Brian Halligan talks smack about them!

6. They never have their own ideas.

7. They think it’s all about broadcast.

8. They think the answer to every problem is a press release.

9. They think @dbreakenridge is a ski resort in Colorado.

10. You always contact them, never vice-versa.

11. They only use social media if you beg them to.

12. They waste time pitching pubs that your customers never read!

13. They don’t have their own blog.

14. They claim that Jason Falls is a place in Canada

15. They think email is SO web 2.0.

16. They have never “ CRUSHED” it for you!

17. They tell you that you are going to need to rent a “Mult Box”.

18. They would rather fax.

19. You corect their typos.

20. You find your news before they do.

21. @chrisbrogan doesn’t “trust” them

22. They think this is “ inbound marketing”

23. #1 way to tell that your PR agency sucks…

24. NO RESULTS!

25. Do you want a PR firm that doesn’t suck? www.PrThatDoesntSuck.com