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How to Get Started With Account-Based Marketing:
It Starts With Account-Based Content!
©2016 EverString :: CONFIDENTIAL & PROPRIETARY2
Who Am I, You Ask?
• Content Marketing Manager at EverString
• Lived that startup life doing project
management and content creation at multiple
startups in the Bay Area
• Rescued an adorable cat named Margot
@r_lefkowitz
©2016 EverString :: CONFIDENTIAL & PROPRIETARY3
“Account-Based Marketing (ABM) is the strategic approach marketers use to
support a defined universe of strategic and named accounts”.
--SiriusDecisions
©2016 EverString :: CONFIDENTIAL & PROPRIETARY4
Let’s Talk About ABM…
©2016 EverString :: CONFIDENTIAL & PROPRIETARY5
• Email marketing needs content.
• Social media needs content.
• Video marketing needs content.
• Marketing automation needs content.
Why Content Is Essential to Your ABM Strategy
©2016 EverString :: CONFIDENTIAL & PROPRIETARY6
Personalized content enables you to be successful with your ABM strategy.
And, it’s easier than you think!
It’s All About Personalization
©2016 EverString :: CONFIDENTIAL & PROPRIETARY7
Step 1: Select Your Accounts
©2016 EverString :: CONFIDENTIAL & PROPRIETARY8
Who are you selling to? That will define your content strategy.
The First Step for ABM is Account Selection
©2016 EverString :: CONFIDENTIAL & PROPRIETARY9
1. Manual selection between marketing, sales, and executives
2. Manual selection by marketing
3. Manual selection by sales
4. Rules-based segmentation in marketing automation
5. Predictive marketing
How Do You Choose Target Accounts?
©2016 EverString :: CONFIDENTIAL & PROPRIETARY10
Step 2: Tier Your Accounts
©2016 EverString :: CONFIDENTIAL & PROPRIETARY11
Create Target Account Tiers
Tier 1 (20-50)
Exec selection
Tier 2 (100-200)
Rep and Predictive Selection
Tier 3 (500-1000)
Predictive Selection
©2016 EverString :: CONFIDENTIAL & PROPRIETARY12
Using Predictive Segments
©2016 EverString :: CONFIDENTIAL & PROPRIETARY13
Step 3: Create Awesome Content
Don’t worry, this doesn’t mean you ha
ve to create 1500 ebooks.
©2016 EverString :: CONFIDENTIAL & PROPRIETARY16
©2016 EverString :: CONFIDENTIAL & PROPRIETARY17
Tier 1: Dream Schools
• The best of the best accounts
• Big name brands or strategic
accounts
• Tier 1 content is uber-
personalized
• Almost all 1:1 content
©2016 EverString :: CONFIDENTIAL & PROPRIETARY18
Tier 2: Wish List
• These accounts are a bit of a
stretch, but definitely
attainable
• Logos you would still be very
excited about having on your
website
• Content here is going to be
one to few
©2016 EverString :: CONFIDENTIAL & PROPRIETARY19
Tier 3: Safety Schools
• These are still great
accounts!
• Accounts that keep the
business running
• Accounts that you feel
comfortable spending less
time on
©2016 EverString :: CONFIDENTIAL & PROPRIETARY20
Sample Tiered Account Content Plan
©2016 EverString :: CONFIDENTIAL & PROPRIETARY21
• Skip the research step!
• What do your target accounts look like?
• What is important to them?
• Use what you learn for content topics and messaging
Leverage Predictive Insights to Determine Good
Opportunities for Personalization
©2016 EverString :: CONFIDENTIAL & PROPRIETARY22
Predictive Insights
©2016 EverString :: CONFIDENTIAL & PROPRIETARY23
Creating Content For The Dream Accounts
Personalized Video Personalized Direct Mail
©2016 EverString :: CONFIDENTIAL & PROPRIETARY24
Creating Content For The Dream Accounts
Personalized Ebook Personalized Webinar
©2016 EverString :: CONFIDENTIAL & PROPRIETARY25
Creating Content For Wish List Accounts
Personalized Content Streams
©2016 EverString :: CONFIDENTIAL & PROPRIETARY26
Creating Content For Wish List Accounts
Personalized Video Direct Mail Piece
©2016 EverString :: CONFIDENTIAL & PROPRIETARY27
ABM Play Example: Wish List Account
1. Send direct mail door-opener
2. Once delivered, follow up with an introduction email which includes custom content
hub (early stage)
3. Follow email with call from a sales rep offering ebook
4. Add account into dedicated nurture stream segmented by industry
5. Target account with ads promoting ebook (mid stage)
6. Plan field event in territory
7. Follow field event with Thank You email
8. Follow email with call from sales rep offering case study (late stage)
Use Content As Part of Account-Based Play
©2016 EverString :: CONFIDENTIAL & PROPRIETARY28
Creating Content For Safe, But Great Accounts
Industry Specific Ebook or Commissioned Report
©2016 EverString :: CONFIDENTIAL & PROPRIETARY29
Creating Content For Safe, But Great Accounts
Customize Your Website
©2016 EverString :: CONFIDENTIAL & PROPRIETARY30
Step 4: Measure Your Success
Account-based content can be work. Make sure you are
measuring engagement with accounts so you can optimize
content creation.
©2016 EverString :: CONFIDENTIAL & PROPRIETARY32
Know Which Content Works for ABM
How many content assets have generated opportunities?
©2016 EverString :: CONFIDENTIAL & PROPRIETARY33
Which content assets moved a target account through the buyer journey?
Understand How Content Impacts Target Accounts
©2016 EverString :: CONFIDENTIAL & PROPRIETARY34
Generate reports for your target account custom content hub
Frequency Target Accounts Engage
©2016 EverString :: CONFIDENTIAL & PROPRIETARY35
Thank You!

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How to Get Started with Account-Based Marketing: It Starts With Account-Based Content

  • 1. How to Get Started With Account-Based Marketing: It Starts With Account-Based Content!
  • 2. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY2 Who Am I, You Ask? • Content Marketing Manager at EverString • Lived that startup life doing project management and content creation at multiple startups in the Bay Area • Rescued an adorable cat named Margot @r_lefkowitz
  • 3. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY3 “Account-Based Marketing (ABM) is the strategic approach marketers use to support a defined universe of strategic and named accounts”. --SiriusDecisions
  • 4. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY4 Let’s Talk About ABM…
  • 5. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY5 • Email marketing needs content. • Social media needs content. • Video marketing needs content. • Marketing automation needs content. Why Content Is Essential to Your ABM Strategy
  • 6. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY6 Personalized content enables you to be successful with your ABM strategy. And, it’s easier than you think! It’s All About Personalization
  • 7. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY7 Step 1: Select Your Accounts
  • 8. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY8 Who are you selling to? That will define your content strategy. The First Step for ABM is Account Selection
  • 9. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY9 1. Manual selection between marketing, sales, and executives 2. Manual selection by marketing 3. Manual selection by sales 4. Rules-based segmentation in marketing automation 5. Predictive marketing How Do You Choose Target Accounts?
  • 10. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY10 Step 2: Tier Your Accounts
  • 11. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY11 Create Target Account Tiers Tier 1 (20-50) Exec selection Tier 2 (100-200) Rep and Predictive Selection Tier 3 (500-1000) Predictive Selection
  • 12. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY12 Using Predictive Segments
  • 13. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY13 Step 3: Create Awesome Content
  • 14. Don’t worry, this doesn’t mean you ha ve to create 1500 ebooks.
  • 15.
  • 16. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY16
  • 17. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY17 Tier 1: Dream Schools • The best of the best accounts • Big name brands or strategic accounts • Tier 1 content is uber- personalized • Almost all 1:1 content
  • 18. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY18 Tier 2: Wish List • These accounts are a bit of a stretch, but definitely attainable • Logos you would still be very excited about having on your website • Content here is going to be one to few
  • 19. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY19 Tier 3: Safety Schools • These are still great accounts! • Accounts that keep the business running • Accounts that you feel comfortable spending less time on
  • 20. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY20 Sample Tiered Account Content Plan
  • 21. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY21 • Skip the research step! • What do your target accounts look like? • What is important to them? • Use what you learn for content topics and messaging Leverage Predictive Insights to Determine Good Opportunities for Personalization
  • 22. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY22 Predictive Insights
  • 23. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY23 Creating Content For The Dream Accounts Personalized Video Personalized Direct Mail
  • 24. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY24 Creating Content For The Dream Accounts Personalized Ebook Personalized Webinar
  • 25. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY25 Creating Content For Wish List Accounts Personalized Content Streams
  • 26. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY26 Creating Content For Wish List Accounts Personalized Video Direct Mail Piece
  • 27. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY27 ABM Play Example: Wish List Account 1. Send direct mail door-opener 2. Once delivered, follow up with an introduction email which includes custom content hub (early stage) 3. Follow email with call from a sales rep offering ebook 4. Add account into dedicated nurture stream segmented by industry 5. Target account with ads promoting ebook (mid stage) 6. Plan field event in territory 7. Follow field event with Thank You email 8. Follow email with call from sales rep offering case study (late stage) Use Content As Part of Account-Based Play
  • 28. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY28 Creating Content For Safe, But Great Accounts Industry Specific Ebook or Commissioned Report
  • 29. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY29 Creating Content For Safe, But Great Accounts Customize Your Website
  • 30. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY30 Step 4: Measure Your Success
  • 31. Account-based content can be work. Make sure you are measuring engagement with accounts so you can optimize content creation.
  • 32. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY32 Know Which Content Works for ABM How many content assets have generated opportunities?
  • 33. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY33 Which content assets moved a target account through the buyer journey? Understand How Content Impacts Target Accounts
  • 34. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY34 Generate reports for your target account custom content hub Frequency Target Accounts Engage
  • 35. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY35 Thank You!