SlideShare a Scribd company logo
Flip your funnel
Jim Williams
VP Marketing, Influitive
@jimcwilliams
jim@influitive.com
2
Advocate Marketing Experts
250+
customers
Veteran
s
of the B2B marketing
revolution
Focuse
d
on the science of
engagement and advocacy
3
Our “traditional” funnel is … heartbreaking
10%
CONVERSION RATES
From prior
stage
64%
3.5%
55%
21%
.25%!
4
Our “flipped” funnel is … promising
10%
PR & Influencer
WOM, communities, reviews,
speaking
ABM & Outbound
Surround selling
Inbound Marketing
Referral marketing
Step 1: Know who you are targeting
5
All good marketing starts with data
6
Three ABM campaigns
Opening doors
Second chances
Pipeline acceleration
7
Opening doors with…
Goals: Boost overall
Dreamforce ‘buzz factor’
Get the attention of CMOs
Target: 150 key accounts
Holy crap this actually works!
11
Most Wanted results
• Influenced 22 opps ($367K)
• Sourced 12 opps (270K)
• Closed 4 deals
• Engaged ~50 accounts
(oh and we paid out 8 bounties)
Second chances – Buying is scary campaign
Goals: Re-engage dead opps
Target: 250 accounts
13
14
Buying is Scary Results
• Engaged 17 accounts
• 4 opportunities
• 1 closed won
Pipeline acceleration
Goal: Accelerate opp velocity
through the pipeline using
targeted content
Target: 300 opportunities at
first stage in our sales process
17
“Why Influitive” content
18
Best PracticesAdvocacy Influencers
Pipeline acceleration results
• Targeted 300 opps with 176 matched
• 109 (48%) advanced to SQO
• Slightly Less than our average 55%
• 12 opps closed
• That’s about average for us (~10%)
• Higher velocity on matched accounts
• 42 vs 54 days from opp create to close
19
ABM observations (and we are still learning)
1. Know your data
(and realize what you don’t know)
2. Know your targets
Study the lineups and org charts
3. Play small ball
Don’t swing for the fences. Test highly personalized messages, then
iterate
20
Flip your funnel
Jim Williams
VP Marketing, Influitive
@jimcwilliams
jim@influitive.com

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Jim Williams - #FlipMyFunnel - Flip Your Funnel

Editor's Notes

  1. As a company, Influitive has made understanding this science of advocacy our mission. We’ve literally collect years of data from our work with hundreds of the most sophisticated digital marketers in the business. I’ll give you a sampling of these companies in just a second, but a little more about the company We are HQ in Toronto with offices in Boston, SF and Palo Alto. We have about 130 employees today We’re veterans of the revolution that’s swept B2B marketing over the last 10 years. In fact, you may say the team here is most responsible for the rise of the quants – scientific, accountable marketing. Most of the mgmt team including our founder and CEO Mark Organ, created and built Eloqua – the first marketing automation platform company, which was later acquired by Oracle for nearly $1B. We are totally focused on advocacy because we fervently believe that this is the last great sustainable marketing channel, and the new customer engagement imperative. Every other marketing channel – email, ads, social – represent a race to the bottom in terms of response rates and engagement. The voice of your customer will continue to be the most effective way to convince and convert your buyers.