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How to Use Data to
Operationalize Great Messages
Matt Amundson: VP of Sales Dev & Field
matt@everstring.com
@mattya56
©2016 EverString :: CONFIDENTIAL & PROPRIETARY2
My professional history
Grew from $400M to $2B in
annual sales
Acquired by Essilor for $530M
IPO, Acquired by Vista $1.8B
Acquired for $4.3B
©2016 EverString :: CONFIDENTIAL & PROPRIETARY3
1. Send better emails!
2. Learn the value of being account-based
3. Use data to drive more relevant messaging
4. Learn how to mine social to sell
5. Create a process that is repeatable
Goals for this session
©2016 EverString :: CONFIDENTIAL & PROPRIETARY4
The formula for a great message
Personalization
Relevancy
Product Pitch
Call to Action
©2016 EverString :: CONFIDENTIAL & PROPRIETARY5
Subject Line: Personalized, Witty, But Related to Business
Opening (10%): Continue personalization (no bait and switches) but tie in relevancy
Body (80%): Company agreed upon value prop, written by marketing
Closing (10%): Personalize again and ask for a specific day and time
The Structure of a Great Message
©2016 EverString :: CONFIDENTIAL & PROPRIETARY6
What is Account Based Marketing?
©2016 EverString :: CONFIDENTIAL & PROPRIETARY7
• Building an inbound marketing engine is hard
• Getting target accounts to engage with it is even harder
• Marketers are overwhelmed with marketing messages
• Prospects assume everything from you is automated
• For inbound leads, honestly why isn’t it automated?
• Don’t become obsolete
ABSD/Outbound – Why it matters …
©2016 EverString :: CONFIDENTIAL & PROPRIETARY8
• It must be personal
• It must be through channels marketing automation can’t
communicate with
• It must be about them, not you
• It must be structured
• It must include: email, phone and social
In Order for ABSD to be successful …
©2016 EverString :: CONFIDENTIAL & PROPRIETARY9
©2016 EverString :: CONFIDENTIAL & PROPRIETARY10
Spend more time with the right accounts
EverString identifies the best-fit
accounts for your SDRs to prospect into
Through prioritization, you can operationalize
the time allotted to follow up on an inbound
lead or prospect into a target account
EverString helps sales professionals
determine which inbound leads are
most likely to convert
©2016 EverString :: CONFIDENTIAL & PROPRIETARY11
Account Prioritization in Action
©2016 EverString :: CONFIDENTIAL & PROPRIETARY12
Find similar accounts
©2016 EverString :: CONFIDENTIAL & PROPRIETARY13
Find New Accounts
©2016 EverString :: CONFIDENTIAL & PROPRIETARY14
Identify Prospects Within Target Accounts
©2016 EverString :: CONFIDENTIAL & PROPRIETARY15
©2016 EverString :: CONFIDENTIAL & PROPRIETARY16
Now let’s get personal, so start in social …
“Professional” Headline
Recent Activity
Published articles
Interests
©2016 EverString :: CONFIDENTIAL & PROPRIETARY17
Mine Their Profile for Your Subject Lines
Subject Lines:
• “Your Experience at Apttus and Marketo”
• “Maria, Your Team is Amazing at Demand Generation”
• “From Scarlet Knight to SVP of Marketing, Wow”
©2016 EverString :: CONFIDENTIAL & PROPRIETARY18
©2016 EverString :: CONFIDENTIAL & PROPRIETARY19
Relevance by insights
©2016 EverString :: CONFIDENTIAL & PROPRIETARY20
Find similar accounts (with a single domain)
©2016 EverString :: CONFIDENTIAL & PROPRIETARY21
Relevance by similarity
©2016 EverString :: CONFIDENTIAL & PROPRIETARY22
Relevance by descriptions
©2016 EverString :: CONFIDENTIAL & PROPRIETARY23
Bring it all together
©2016 EverString :: CONFIDENTIAL & PROPRIETARY24
I have my ICP…now what? Use Salesloft
©2016 EverString :: CONFIDENTIAL & PROPRIETARY25
10-80-10: Email Best Practices
Personalized
Relevant
Canned
©2016 EverString :: CONFIDENTIAL & PROPRIETARY26
Phone Follow Up
©2016 EverString :: CONFIDENTIAL & PROPRIETARY27
The Payoff …
Our Response Rates:
Email Only: 2%
Email+Social: 12%
Email+Social+Phone: 17%
©2016 EverString :: CONFIDENTIAL & PROPRIETARY28
If your persistence is relevant, it’s pleasant
©2016 EverString :: CONFIDENTIAL & PROPRIETARY29
1. Use data to identify, prioritize and expand your ICP
2. Use Social to mine data
3. Add relevance to your messaging
4. Deliver it through SalesLoft
4 Quick Take-Aways
Q&A

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How to Use Data to Operationalize Great Messages: Matt Amundson @ SalesLoft RM17

  • 1. How to Use Data to Operationalize Great Messages Matt Amundson: VP of Sales Dev & Field matt@everstring.com @mattya56
  • 2. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY2 My professional history Grew from $400M to $2B in annual sales Acquired by Essilor for $530M IPO, Acquired by Vista $1.8B Acquired for $4.3B
  • 3. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY3 1. Send better emails! 2. Learn the value of being account-based 3. Use data to drive more relevant messaging 4. Learn how to mine social to sell 5. Create a process that is repeatable Goals for this session
  • 4. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY4 The formula for a great message Personalization Relevancy Product Pitch Call to Action
  • 5. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY5 Subject Line: Personalized, Witty, But Related to Business Opening (10%): Continue personalization (no bait and switches) but tie in relevancy Body (80%): Company agreed upon value prop, written by marketing Closing (10%): Personalize again and ask for a specific day and time The Structure of a Great Message
  • 6. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY6 What is Account Based Marketing?
  • 7. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY7 • Building an inbound marketing engine is hard • Getting target accounts to engage with it is even harder • Marketers are overwhelmed with marketing messages • Prospects assume everything from you is automated • For inbound leads, honestly why isn’t it automated? • Don’t become obsolete ABSD/Outbound – Why it matters …
  • 8. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY8 • It must be personal • It must be through channels marketing automation can’t communicate with • It must be about them, not you • It must be structured • It must include: email, phone and social In Order for ABSD to be successful …
  • 9. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY9
  • 10. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY10 Spend more time with the right accounts EverString identifies the best-fit accounts for your SDRs to prospect into Through prioritization, you can operationalize the time allotted to follow up on an inbound lead or prospect into a target account EverString helps sales professionals determine which inbound leads are most likely to convert
  • 11. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY11 Account Prioritization in Action
  • 12. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY12 Find similar accounts
  • 13. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY13 Find New Accounts
  • 14. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY14 Identify Prospects Within Target Accounts
  • 15. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY15
  • 16. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY16 Now let’s get personal, so start in social … “Professional” Headline Recent Activity Published articles Interests
  • 17. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY17 Mine Their Profile for Your Subject Lines Subject Lines: • “Your Experience at Apttus and Marketo” • “Maria, Your Team is Amazing at Demand Generation” • “From Scarlet Knight to SVP of Marketing, Wow”
  • 18. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY18
  • 19. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY19 Relevance by insights
  • 20. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY20 Find similar accounts (with a single domain)
  • 21. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY21 Relevance by similarity
  • 22. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY22 Relevance by descriptions
  • 23. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY23 Bring it all together
  • 24. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY24 I have my ICP…now what? Use Salesloft
  • 25. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY25 10-80-10: Email Best Practices Personalized Relevant Canned
  • 26. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY26 Phone Follow Up
  • 27. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY27 The Payoff … Our Response Rates: Email Only: 2% Email+Social: 12% Email+Social+Phone: 17%
  • 28. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY28 If your persistence is relevant, it’s pleasant
  • 29. ©2016 EverString :: CONFIDENTIAL & PROPRIETARY29 1. Use data to identify, prioritize and expand your ICP 2. Use Social to mine data 3. Add relevance to your messaging 4. Deliver it through SalesLoft 4 Quick Take-Aways
  • 30. Q&A