2. 1. What is stress ?
2. What are the factors that cause stress?
3. What are the consequences of stress ?
4. Does the stress affect all individuals
equally?
5. How to cope with stress?
Discussion Outline
4. STRESS
A PERCEPTUAL PHENOMENON ARISING FROM A
COMPARISON BETWEEN THE DEMAND ON THE
PERSON AND HIS ABILITY TO COPE. AN
IMBALANCE IN THIS MECHANISM, GIVES
RISE TO THE EXPERIENCE OF STRESS, AND TO
STRESS RESPONSE.
9. PSYCHOLOGICAL CONSEQUENCES
• FEELINGS OF INABILITY TO COPE
• NERVOUSNESS AND TENSION
• FRUSTRATION
• LACK OF CONCENTRATION
• DEPRESSION
• INABILITY TO MAKE SOUND DECISIONS
10. PHYSIOLOGICAL CONSEQUENCES
• INCREASED BLOOD GLUCOSE LEVELS
• BACKACHE AND OTHER BODY ACHES
• NAUSEA
• CORONARY HEART DISORDERS
• DIGESTIVE DISORDERS
• PROBLEMS WITH SLEEP
• SKIN DISEASES (PSORIASIS)
• ELEVATED BLOOD PRESSURE
11. BEHAVIOURAL EFFECTS
• IMPULSIVE BEHAVIOUR
• ACCIDENT PRONENESS
• INCREASE IN INTERPERSONAL
CONFLICTS
• EXCESSIVE INTAKE OF ALCOHOL,
DRUGS AND SMOKING
• HYPER SENSITIVITY TO CRITICISM
12. What are the causes of stress ?
• Organisational
• Non Work Related
13. NON WORK RELATED STRESSORS
1. PERSONAL STRESSORS
2. FINANCIAL STRESSORS
3. RELATIONAL STRESSORS
14. Major life events
• Retirement
• Lost job
• Death of a partner
• Marriage
• Divorce
• Promotion
• Serious illness
15. ORGANISATIONAL STRESS
• Role Ambiguity
• Overload
• Unmatched Authority with
Responsibility
• Lack of participation in
Decision making
• Work Environment
• Deadlines
21. TYPE ‘A’ PERSONALITY
OVERLY AGGRESSIVE,
COMPETITIVE, AMBITIOUS.
• TIME URGENCY ( ACHIEVE TOO MUCH IN
TOO LITTLE TIME)
• IMPATIENT, ANNOYED, ANGRY
23. Steps to Counter Stress
• Take action
• Express your feelings
• Review priorities
• Accept what can not be changed
• Balancing work, social and
recreational activities
• Engage Thought Stopping
• Improve Time Management Skills
26. RELATIONSHIPS AT WORK
Good relationships with colleagues are
crucial. Open discussion is essential to
encourage positive relationships.
27. 1. What is stress ?
2. How do we react to stress?
3. Is the stress always harmful?
4. What are the factors that cause stress?
5. What are the consequences of stress ?
6. Does the stress affect all individuals equally?
7. How to cope with stress?
RECAP