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Social activities bring faculty
and staff together to provide
     better customer service
M. Teresa Doherty
Head, Circulation
and Information
Services

James Branch Cabell Library
Virginia Commonwealth
  University
Richmond, Virginia
Thesis Statement
 Breaking down hierarchical
 barriers between library staff
 through shared social activities
 promotes stronger interactions
 and better service to our
 customers.
(Translation)
  Being able to laugh with your
  bosses and colleagues at work
  makes it easier to ask for
  their help when you need it.
John Ulmschneider

University Librarian
and fearless player
of library picnic
games
Virginia Commonwealth
  University
Can your university
librarian do this?
  Picnic game challenge:
  arrange a group of books into
  correct Library of Congress
  order in the quickest time.
Anyone can play!
             Head of Media and Reserve Services




                          Cataloging Staffer


               Circulation Staffer
And the winner is…



          For 3 years in a row,
          the university
          librarian did not win.
Picnic Games: photos
 Photo guessing games, such as
 “match the photo of the
 toddler to the library staff
 member of today” and “match
 the pet to its owner.”
Pet Matching
Challenge: match
the library staffer
to the photo of
their pet(s).
Who owns who?
       ?

           ?


               ?
Picnic Games: counting
  How many X’s in the Y?
  (keyboard keys in ajar,
  binder clips in a box, pages
  in a stack of gift books,
  etc.)
Art and Engineering
Challenge: build a
tower out of
marshmallows and
uncooked
spaghetti

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How Quickly Can Your University Librarian Shelf-read this Cart? Social Activities Bring Faculty and Staff Together