How Digital News is Consumed

      Gonzo Schexnayder
F-Shaped Reading Pattern

  "F for fast. That's how
  users read your
  precious content. In a
  few seconds, their eyes
  move at amazing
  speeds across your
  website’s words in a
  pattern that's very
  different from what
  you learned in school."

  - Jakob Nielsen,
  Nielsen Norman Group
F-Shaped Newsletters, Too
  "...users are extremely fast at both
  processing their inboxes and
  reading newsletters: the average
  time allocated to a newsletter after
  opening it was only 51 seconds.
  "Reading" is not even the right
  word, since participants fully read
  only 19% of newsletters. The
  predominant user behavior was
  scanning. Often, users didn't even
  scan the entire newsletter: 35% of
  the time, participants only skimmed
  a small part of the newsletter or
  glanced at the content."

  - Jakon Nielsen
MH is Designed for this Behavior

  Screenshot of home page and
  article showing layout.
"The Scent of Information"
  "...beyond the user’s explicit
  target content, we never see
  them show any interest in the
  other available content on the
  site...users are always on
  specific missions when they
  come to sites."

  - Jarod Spool, User Interface
  Engineering (UIE)
How Much Time Do They Give Us?

 "...about 25
 seconds, plus an
 additional 4.4
 seconds per 100
 words...on an
 average visit,
 users read half
 the information
 only on those
 pages with 111
 words or less."

 - Jakob Nielsen
Scent-Rich Assistance
 ● Keyword-Rich
   Headlines
 ● The Lead
 ● Article Tags
 ● Related Content
   Boxes
 ● Related Articles
 ● Subheads
 ● Bulleted Lists
 ● Images
 ● Graphs & Charts
 ● Buttons
 ● Underlined Links
And, of course...
 ● Relevant
   Advertising
Why Do We Read So Little?
Multiple Screens Only Increasing

 "One study, by the
 University of Utah,
 found that productivity
 among people working
 on editing tasks was
 higher with two
 monitors than with one."

 "The study was financed
                         "...toggling time among
 with about $50,000 from
                         windows on a single screen...
 NEC Display."
                         can save about 10 seconds for
                         every five minutes of work."
If It's Not Tied to a Desk, It's Mobile
"8.5 percent of internet visits came from mobile devices in
2011" - StatCounter

Two points: (1) Doubled in 2011; (2) Doesn't count tablets.

Mobile vs. toothbrushes and world population 
Mobile by Apple and Android
 Smartphones:
 Apple       47.3%
 Android    29.6%

 Smartphones: 
 7 years = 40
 million 

 Tablets:         
 2 years = 40 million

 - Comscore
Apple Rules Tablets

"Apple will
command 73.4%
of the "media
tablet" market
this year,
shipping nearly
47m devices, up
from 14.6m in
2010."

"Tablet computers will see an explosion in sales over the
next four years, selling 60% as many units as PCs by 2015 –
and Apple's iPad will still have almost half the market by
then." - Gartner Group
1/3 of U.S. own Tablet or e-Reader

Own Tablet: 
Dec. '11: 10%
Jan. '12: 19%

Own e-Reader: 
Dec. '11: 10%
Jan. '12: 19%

Own One: 29%

- Pew Research Center
Tablet Owners Read News
"About 11% of American
adults now own a tablet,
according to recent data
from Pew's Project For
Excellence in Journalism. A
large majority (77%) of those
tablet owners use them every
day and more than half
consume news content from
the devices." 

- Pew Research Center, April
2011
Tablet Owners Read in the Browser
"About 11% of American adults now own a tablet,
according to recent data from Pew's Project For
Excellence in Journalism. A large majority (77%) of those
tablet owners use them every day and more than half
consume news content from the devices." 

- Pew Research Center, April 2011
Tablet Owners Read Brands
"People turn to a fairly narrow range of sources on their
tablets -- sources that tend to be well-known national
brands."

- Pew Research Center, April 2011
MH was on the iPad from Day One
 This is a screenshot of
 ModernHealthcare.com
 in the Safari Browser on
 an iPad.

 You don't have to
 download it from
 iTunes, it uses the same
 id and password, and it
 works.
MH Magazine on Every OS
  PressReader
  uses same ID
  and password
  as website.




                   iOS and Android
                   apps in 2nd QTR
                   2012
MH is on Every Kindle




 Kindle
 Kindle   Touch
 Kindle   Fire
 Kindle   Keyboard
 Kindle   DX
 Kindle   (2nd Generation)
 Kindle   (1st Generation)
 Kindle   for iPad (v.2.9+)
 Kindle   for iPhone (v.2.8+)
 Kindle   for Android
Why Advertising on MH Matters
 Context and relevance
 are important to
 consumers. Advertising
 that has context and
 relevance is welcomed.

 Modern Healthcare gives
 advertising from the
 Healthcare Business both
 context and relevance.



 "...if advertising went away, many subjects were unable to describe what
 could replace the function of advertising in their lives."

 "..attracted to offers that were relevant to his life and interests. Others in
 the study also gave into advertising that had direct meaning to their lives."

 "A New Model of Communication," Associated Press, 2009
Targeting is King
  The whole C-Suite makes
  decisions now, not just the
  CEO, CFO or CIO.

  If you're selling to the
  whole C-suite, you need to
  be able to reach all of the
  C-suite with your message.

  Modern Healthcare targets the whole C-suite.

  And we can hyper-target, too. :)
Modern Healthcare is Everywhere Our
Readers Need Us to Be
  ● Print          ● Kindle
  ● Web            ● PDF
  ● Mobile         ● Email
    (SmartPhone)   ● LinkedIn
  ● Mobile         ● Facebook
    (Blackberry)   ● Twitter
  ● Tablets        ● RSS

 ModernHealthcare.com/Everywhere
Read More About It
 Jakob Nielsen, "The grandfather of usability"
 http://www.useit.com

 Nielsen Norman Group
 www.nngroup.com/

 Jared Spool
 www.uie.com

 Pew Research Center's Project for Excellence in Journalism
 "The Tablet Revolution"
 www.journalism.org/analysis_report/tablet

 Pew Internet Research
 www.pewinternet.org/Reports/2012/E-readers-and-tablets.aspx

 ComScore: 2012 U.S. Digital Future in Focus
 www.comscore.com/2012USDigitalFutureInFocus

 "Digital Omnivores: How Tablets, Smartphones and
 Connected Devices are Changing U.S. Digital Media Consumption Habits"
 comScore, October 2011
Read More About It
 "Tablet and E-book reader Ownership Nearly Double Over the Holiday Gift-Giving Period"
 - Pew Research Center, January 23, 2012

 "Google, Amazon, Apple, And Facebook: What eBusiness Executives Need To Know"
 by Sucharita Mulpuru, Forrester, February 7, 2012

 "iPad to dominate tablet sales until 2015 as growth explodes, says Gartner"
 - Charles Arthur, The Guardian, September 22, 2011

 "A New Model for News: Studying the Deep Structure of Young-Adult News Consumption"
 Associated Press, 2008

 "A New Model for Communication: Studying the Deep Structure of Advertising and News
 Consumption"
 Associated Press, 2009
Additional Information
MH Competes Even with Paywall
Our major competitors have wide open sites. They don't know who visits
their sites, they don't require registration, they don't care if you're a PPC
sweatshop in Bengaldesh. Most of our content requires a website registration
or a paid subscription, yet we beat and compete our competition on traffic
every month, month after month.
Newsletters Make it Easy
All MH newsletters use links
that give readers immediate
access to the news, but
preserve the paywall. Why?

  ● Readers get the news
    they need now.
  ● Advertisers get engaged
    readers.
  ● MH articles are more
    social network-friendly
  ● MH knows our readers,
    who want our news
    enough to give us their
    valuable information.




http://www.modernhealthcare.com/article/20120217/NEWS/302179955?AllowView=VW8xUmo5Q21TcW...
GAAF Rules the Future


 ● Nearly half of web shoppers start their online research process on
   either Amazon or a search engine like Google. Search engines (namely
   Google) are the first place that consumers researching financial
   services products go to.
 ● Forty-seven percent of the world’s Internet traffic visits Google daily,
   and 43% do the same on Facebook.
 ● Twenty-one percent of iPhone owners and 49% of iPad owners
   purchase physical products on these Apple devices.
 ● Forty-seven percent of online shoppers agree that social media (e.g.,
   Facebook) posts by friends including “likes” by friends are helpful to
   discover new brands, trends, or retailers.

How Digital News is Consumed

  • 1.
    How Digital Newsis Consumed Gonzo Schexnayder
  • 2.
    F-Shaped Reading Pattern "F for fast. That's how users read your precious content. In a few seconds, their eyes move at amazing speeds across your website’s words in a pattern that's very different from what you learned in school." - Jakob Nielsen, Nielsen Norman Group
  • 3.
    F-Shaped Newsletters, Too "...users are extremely fast at both processing their inboxes and reading newsletters: the average time allocated to a newsletter after opening it was only 51 seconds. "Reading" is not even the right word, since participants fully read only 19% of newsletters. The predominant user behavior was scanning. Often, users didn't even scan the entire newsletter: 35% of the time, participants only skimmed a small part of the newsletter or glanced at the content." - Jakon Nielsen
  • 4.
    MH is Designedfor this Behavior Screenshot of home page and article showing layout.
  • 5.
    "The Scent ofInformation" "...beyond the user’s explicit target content, we never see them show any interest in the other available content on the site...users are always on specific missions when they come to sites." - Jarod Spool, User Interface Engineering (UIE)
  • 6.
    How Much TimeDo They Give Us? "...about 25 seconds, plus an additional 4.4 seconds per 100 words...on an average visit, users read half the information only on those pages with 111 words or less." - Jakob Nielsen
  • 7.
    Scent-Rich Assistance ●Keyword-Rich Headlines ● The Lead ● Article Tags ● Related Content Boxes ● Related Articles ● Subheads ● Bulleted Lists ● Images ● Graphs & Charts ● Buttons ● Underlined Links And, of course... ● Relevant Advertising
  • 8.
    Why Do WeRead So Little?
  • 9.
    Multiple Screens OnlyIncreasing "One study, by the University of Utah, found that productivity among people working on editing tasks was higher with two monitors than with one." "The study was financed "...toggling time among with about $50,000 from windows on a single screen... NEC Display." can save about 10 seconds for every five minutes of work."
  • 10.
    If It's NotTied to a Desk, It's Mobile "8.5 percent of internet visits came from mobile devices in 2011" - StatCounter Two points: (1) Doubled in 2011; (2) Doesn't count tablets. Mobile vs. toothbrushes and world population 
  • 11.
    Mobile by Appleand Android Smartphones: Apple       47.3% Android    29.6% Smartphones:  7 years = 40 million  Tablets:          2 years = 40 million - Comscore
  • 12.
    Apple Rules Tablets "Applewill command 73.4% of the "media tablet" market this year, shipping nearly 47m devices, up from 14.6m in 2010." "Tablet computers will see an explosion in sales over the next four years, selling 60% as many units as PCs by 2015 – and Apple's iPad will still have almost half the market by then." - Gartner Group
  • 13.
    1/3 of U.S.own Tablet or e-Reader Own Tablet:  Dec. '11: 10% Jan. '12: 19% Own e-Reader:  Dec. '11: 10% Jan. '12: 19% Own One: 29% - Pew Research Center
  • 14.
    Tablet Owners ReadNews "About 11% of American adults now own a tablet, according to recent data from Pew's Project For Excellence in Journalism. A large majority (77%) of those tablet owners use them every day and more than half consume news content from the devices."  - Pew Research Center, April 2011
  • 15.
    Tablet Owners Readin the Browser "About 11% of American adults now own a tablet, according to recent data from Pew's Project For Excellence in Journalism. A large majority (77%) of those tablet owners use them every day and more than half consume news content from the devices."  - Pew Research Center, April 2011
  • 16.
    Tablet Owners ReadBrands "People turn to a fairly narrow range of sources on their tablets -- sources that tend to be well-known national brands." - Pew Research Center, April 2011
  • 17.
    MH was onthe iPad from Day One This is a screenshot of ModernHealthcare.com in the Safari Browser on an iPad. You don't have to download it from iTunes, it uses the same id and password, and it works.
  • 18.
    MH Magazine onEvery OS PressReader uses same ID and password as website. iOS and Android apps in 2nd QTR 2012
  • 19.
    MH is onEvery Kindle Kindle Kindle Touch Kindle Fire Kindle Keyboard Kindle DX Kindle (2nd Generation) Kindle (1st Generation) Kindle for iPad (v.2.9+) Kindle for iPhone (v.2.8+) Kindle for Android
  • 20.
    Why Advertising onMH Matters Context and relevance are important to consumers. Advertising that has context and relevance is welcomed. Modern Healthcare gives advertising from the Healthcare Business both context and relevance. "...if advertising went away, many subjects were unable to describe what could replace the function of advertising in their lives." "..attracted to offers that were relevant to his life and interests. Others in the study also gave into advertising that had direct meaning to their lives." "A New Model of Communication," Associated Press, 2009
  • 21.
    Targeting is King The whole C-Suite makes decisions now, not just the CEO, CFO or CIO. If you're selling to the whole C-suite, you need to be able to reach all of the C-suite with your message. Modern Healthcare targets the whole C-suite. And we can hyper-target, too. :)
  • 22.
    Modern Healthcare isEverywhere Our Readers Need Us to Be ● Print ● Kindle ● Web ● PDF ● Mobile  ● Email (SmartPhone) ● LinkedIn ● Mobile ● Facebook (Blackberry) ● Twitter ● Tablets  ● RSS ModernHealthcare.com/Everywhere
  • 23.
    Read More AboutIt Jakob Nielsen, "The grandfather of usability" http://www.useit.com Nielsen Norman Group www.nngroup.com/ Jared Spool www.uie.com Pew Research Center's Project for Excellence in Journalism "The Tablet Revolution" www.journalism.org/analysis_report/tablet Pew Internet Research www.pewinternet.org/Reports/2012/E-readers-and-tablets.aspx ComScore: 2012 U.S. Digital Future in Focus www.comscore.com/2012USDigitalFutureInFocus "Digital Omnivores: How Tablets, Smartphones and Connected Devices are Changing U.S. Digital Media Consumption Habits" comScore, October 2011
  • 24.
    Read More AboutIt "Tablet and E-book reader Ownership Nearly Double Over the Holiday Gift-Giving Period" - Pew Research Center, January 23, 2012 "Google, Amazon, Apple, And Facebook: What eBusiness Executives Need To Know" by Sucharita Mulpuru, Forrester, February 7, 2012 "iPad to dominate tablet sales until 2015 as growth explodes, says Gartner" - Charles Arthur, The Guardian, September 22, 2011 "A New Model for News: Studying the Deep Structure of Young-Adult News Consumption" Associated Press, 2008 "A New Model for Communication: Studying the Deep Structure of Advertising and News Consumption" Associated Press, 2009
  • 25.
  • 26.
    MH Competes Evenwith Paywall Our major competitors have wide open sites. They don't know who visits their sites, they don't require registration, they don't care if you're a PPC sweatshop in Bengaldesh. Most of our content requires a website registration or a paid subscription, yet we beat and compete our competition on traffic every month, month after month.
  • 27.
    Newsletters Make itEasy All MH newsletters use links that give readers immediate access to the news, but preserve the paywall. Why? ● Readers get the news they need now. ● Advertisers get engaged readers. ● MH articles are more social network-friendly ● MH knows our readers, who want our news enough to give us their valuable information. http://www.modernhealthcare.com/article/20120217/NEWS/302179955?AllowView=VW8xUmo5Q21TcW...
  • 28.
    GAAF Rules theFuture ● Nearly half of web shoppers start their online research process on either Amazon or a search engine like Google. Search engines (namely Google) are the first place that consumers researching financial services products go to. ● Forty-seven percent of the world’s Internet traffic visits Google daily, and 43% do the same on Facebook. ● Twenty-one percent of iPhone owners and 49% of iPad owners purchase physical products on these Apple devices. ● Forty-seven percent of online shoppers agree that social media (e.g., Facebook) posts by friends including “likes” by friends are helpful to discover new brands, trends, or retailers.