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How a Tech Company Increased Briefing Calls
50% by Combining Physical Mail and Email
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Speakers
Daniel Burstein
Director of Editorial Content
MECLABS
@DanielBurstein
Bob Birge
Director of Marketing
Blue Pillar
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Related resources
Lead Gen Summit 2014 Call for Speakers
Multichannel Marketing: Direct mail, phone and email combine to lift executive briefing calls 50%
Marketing Research Chart: What is the biggest B2B marketing challenge?
Lead Generation: 3 questions every marketer should ask themselves about incentive
B2B Marketing: How Cisco transformed its marketing strategy to better serve customers [Video]
Search Marketing: Can your marketing team identify your buyer personas?
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What is Blue Pillar?
• Critical power technology company, Indianapolis headquarters
• Manages energy assets for mission critical organizations
• Lowers operational costs
• Mitigates risk and assures compliance
http://www.flickr.com/photos/mcc_indianapolis
Brought to you by:
Blue Pillar Digital Energy Network’s primary audience
Primary Customers
http://www.flickr.com/photos/jowo http://www.flickr.com/photos/elamormuerde
http://www.flickr.com/photos/pennstatelive
http://www.flickr.com/photos/kingcounty/
http://www.flickr.com/photos/markcoggins/
Brought to you by:
http://www.flickr.com/photos/markcoggins/
Blue Pillar Digital Energy Network’s primary audience
Primary Customers
http://www.flickr.com/photos/jowo http://www.flickr.com/photos/elamormuerde
http://www.flickr.com/photos/pennstatelive
http://www.flickr.com/photos/kingcounty/Problem: Reaching the right
person
Brought to you by:
Problem: Reaching the right person
http://www.flickr.com/photos/jowo
http://www.flickr.com/photos/greenenergyfutures
Target industry
Beneficiaries
Decision makers
Brought to you by:
First Approach: Accessing the C-suite
Primary and secondary research
Names
Titles
Phone numbers
Email addresses
Attempting to start the conversation
• No existing relationship
• Cold calls and emails
Brought to you by:
First Approach: Accessing the C-suite
Primary and secondary research
Names
Titles
Phone numbers
Email addresses
Attempting to start the conversation
• No existing relationship
• Cold calls and emails
Client
1 executive briefing
Brought to you by:
First Approach: Accessing the C-suite
Primary and secondary research
Names
Titles
Phone numbers
Email addresses
Attempting to start the conversation
• No existing relationship
• Cold calls and emails
1 executive briefings0
Brought to you by:
Second Approach: Going directly to buyers
Using an outside lead generation company
• Setting up face-to-face meetings
Brought to you by:
3 Meetings in Texas
Brought to you by:
3 Meetings in Texas1
Brought to you by:
3 Meetings in Texas0
Brought to you by:
Case Studies
Announced
MarketingSherpa.com/WebOpt
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1219
Learn how Modern Marketers use
Oracle Marketing Cloud to create
ideal customers and increase revenue.
Attend the Modern Marketing Tour –
A free, full-day event in a city near you:
events.eloqua.com/MMT
Brought to you by:
Learning from our mistakes
Need to establish an
initial connection
Identify key
players
Email is not great for
introductions
Brought to you by:
Be different, get noticed
If we offered something unique to start the relationship,
would that result in more initial conversations?
Brought to you by:
Campaign goals
Create brand awareness Keep the message simple
Schedule introductory meeting List cleanse and management
Brought to you by:
Campaign timeline
Brought to you by:
The send
Customized
souvenir
baseball bat
Personal,
themed letter
Brought to you by:
Next Steps:
Remember the baseball bat?
That was me.
Brought to you by:
Next Steps:
It was nice talking to you, can I
set up a conversation to discuss
how we can help you?
Brought to you by:
Next Steps:
Let me tell you about how we
can help you.
Brought to you by:
Campaign results
Verified through follow-up calls
100% of targets received
the package 14 executive
briefing calls
21 calls with
engineers and
facility managers
Brought to you by:
Impact of the results
Dead-end meetings with
non-decision makers
Meetings with key players
AfterBefore
Brought to you by:
Impact of the results
Dead-end meetings with
non-decision makers
Meetings with key players
AfterBefore
60% - 75% Meeting Success
Rate
Brought to you by:
Top Takeaways
Connect where others neglect
Establish an offline connection
Use email to keep things moving
Brought to you by:
Top Takeaways
Connect where others neglect
Establish an offline connection
Use email to keep things moving
Be original
Brought to you by:
Speakers
Daniel Burstein
Director of Editorial Content
MECLABS
@DanielBurstein
Bob Birge
Director of Marketing
Blue Pillar

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How a Tech Company Increased Briefing Calls 50% by Combining Physical Mail and Email

  • 1. Brought to you by: We’re live streaming MarketingSherpa.com/LiveWebinar #SherpaWebinar
  • 2. Brought to you by: How a Tech Company Increased Briefing Calls 50% by Combining Physical Mail and Email
  • 3. Brought to you by: Speakers Daniel Burstein Director of Editorial Content MECLABS @DanielBurstein Bob Birge Director of Marketing Blue Pillar
  • 4. Brought to you by: We’re live streaming MarketingSherpa.com/LiveWebinar
  • 5. Brought to you by: Ask questions and tell us what you learned on Twitter! #SherpaWebinar
  • 6. Brought to you by: Related resources Lead Gen Summit 2014 Call for Speakers Multichannel Marketing: Direct mail, phone and email combine to lift executive briefing calls 50% Marketing Research Chart: What is the biggest B2B marketing challenge? Lead Generation: 3 questions every marketer should ask themselves about incentive B2B Marketing: How Cisco transformed its marketing strategy to better serve customers [Video] Search Marketing: Can your marketing team identify your buyer personas?
  • 7. Brought to you by: What is Blue Pillar? • Critical power technology company, Indianapolis headquarters • Manages energy assets for mission critical organizations • Lowers operational costs • Mitigates risk and assures compliance http://www.flickr.com/photos/mcc_indianapolis
  • 8. Brought to you by: Blue Pillar Digital Energy Network’s primary audience Primary Customers http://www.flickr.com/photos/jowo http://www.flickr.com/photos/elamormuerde http://www.flickr.com/photos/pennstatelive http://www.flickr.com/photos/kingcounty/ http://www.flickr.com/photos/markcoggins/
  • 9. Brought to you by: http://www.flickr.com/photos/markcoggins/ Blue Pillar Digital Energy Network’s primary audience Primary Customers http://www.flickr.com/photos/jowo http://www.flickr.com/photos/elamormuerde http://www.flickr.com/photos/pennstatelive http://www.flickr.com/photos/kingcounty/Problem: Reaching the right person
  • 10. Brought to you by: Problem: Reaching the right person http://www.flickr.com/photos/jowo http://www.flickr.com/photos/greenenergyfutures Target industry Beneficiaries Decision makers
  • 11. Brought to you by: First Approach: Accessing the C-suite Primary and secondary research Names Titles Phone numbers Email addresses Attempting to start the conversation • No existing relationship • Cold calls and emails
  • 12. Brought to you by: First Approach: Accessing the C-suite Primary and secondary research Names Titles Phone numbers Email addresses Attempting to start the conversation • No existing relationship • Cold calls and emails Client 1 executive briefing
  • 13. Brought to you by: First Approach: Accessing the C-suite Primary and secondary research Names Titles Phone numbers Email addresses Attempting to start the conversation • No existing relationship • Cold calls and emails 1 executive briefings0
  • 14. Brought to you by: Second Approach: Going directly to buyers Using an outside lead generation company • Setting up face-to-face meetings
  • 15. Brought to you by: 3 Meetings in Texas
  • 16. Brought to you by: 3 Meetings in Texas1
  • 17. Brought to you by: 3 Meetings in Texas0
  • 18. Brought to you by: Case Studies Announced MarketingSherpa.com/WebOpt
  • 19. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 1219 Learn how Modern Marketers use Oracle Marketing Cloud to create ideal customers and increase revenue. Attend the Modern Marketing Tour – A free, full-day event in a city near you: events.eloqua.com/MMT
  • 20. Brought to you by: Learning from our mistakes Need to establish an initial connection Identify key players Email is not great for introductions
  • 21. Brought to you by: Be different, get noticed If we offered something unique to start the relationship, would that result in more initial conversations?
  • 22. Brought to you by: Campaign goals Create brand awareness Keep the message simple Schedule introductory meeting List cleanse and management
  • 23. Brought to you by: Campaign timeline
  • 24. Brought to you by: The send Customized souvenir baseball bat Personal, themed letter
  • 25. Brought to you by: Next Steps: Remember the baseball bat? That was me.
  • 26. Brought to you by: Next Steps: It was nice talking to you, can I set up a conversation to discuss how we can help you?
  • 27. Brought to you by: Next Steps: Let me tell you about how we can help you.
  • 28. Brought to you by: Campaign results Verified through follow-up calls 100% of targets received the package 14 executive briefing calls 21 calls with engineers and facility managers
  • 29. Brought to you by: Impact of the results Dead-end meetings with non-decision makers Meetings with key players AfterBefore
  • 30. Brought to you by: Impact of the results Dead-end meetings with non-decision makers Meetings with key players AfterBefore 60% - 75% Meeting Success Rate
  • 31. Brought to you by: Top Takeaways Connect where others neglect Establish an offline connection Use email to keep things moving
  • 32. Brought to you by: Top Takeaways Connect where others neglect Establish an offline connection Use email to keep things moving Be original
  • 33. Brought to you by: Speakers Daniel Burstein Director of Editorial Content MECLABS @DanielBurstein Bob Birge Director of Marketing Blue Pillar