With recent regulations and court cases limiting or outlawing rate parity agreements in parts of Europe, hotels everywhere are gaining more control over their pricing and distribution than ever before.
Even in the U.S., savvy hoteliers are rethinking their pricing strategies and looking for ways around rate parity.
But with those opportunities also come new challenges as third-party distribution partners still wield plenty of power. In this rapidly changing space, hoteliers must have the right strategies and tools in place to effectively price their inventory, drive direct bookings and maximize profits.
In this webinar, you’ll learn:
What the recent rulings mean for hotels in Europe and around the world
The importance of pricing all channels independently and in real-time
How to use your loyalty program to drive more direct bookings with personalized pricing
Panelists for this FREE webinar are:
Michael McCartan, Duetto, Managing Director, EMEA
Etienne Faisandier, Mövenpick, VP Revenue Management & Business Intelligence
Ted Teng, The Leading Hotels of the World, CEO
Sean O’Neill, Tnooz, Editor-in Chief & Moderator
Kevin May, Tnooz, Senior Editor & Producer
This free webinar took place on Thursday, the 12th of November.
Fine-tune your hotel’s guest marketing communicationstnooz
Seventy-nine percent of companies face challenges when connecting guest data from disparate sources to a single customer view. Hotels are no exception.
Even though 70 percent of consumers expect more personalized services from brands, most hotels today have a limited ability to deliver on this expectation.
Guest information is siloed in different technology platforms, and there’s no easy way to find and leverage meaningful data points.
But, when guest data is combined with a marketing automation platform, hoteliers have a way to look at their data, understand their guests, and deliver the personalized experience that each guest expects.
In this FREE webinar, Revinate and hospitality professionals from Whitney Peak Hotel will discuss:
the importance of marketing automation in hospitality
how to segment guest databases to deliver relevant messages
energizing your email marketing through best practices
Panelists for this FREE webinar are:
Niki Gross, managing director, Whitney Peak Hotel
Carrie Murphy, marketing specialist, Revinate
Sean O'Neill, Editor-in-Chief & Moderator, Tnooz
Gene Quinn, CEO & Producer, Tnooz
This free webinar took place on Thursday September 24, 2015.
Webinar - The Science Behind Hotel Room PricingDuetto
In today’s challenging distribution environment with rising costs and complexities, there’s little room for error. If you’ve properly segmented your customers and are more accurately forecasting demand, you’re ready to take the next step with more advanced pricing strategies that will boost your bottom line.
This webinar will take you from basic strategies to advanced pricing concepts and arm you with the information you need to begin optimizing your revenue.
Tap OTA conversion secrets for direct hotel bookingstnooz
In an ideal marketplace, hotels would see an equal percentage of bookings coming from online travel agencies (OTAs) and directly from the hotel website.
But for many hotels, particularly independent brands, this balance has been tipping steadily in favor of the OTAs.
One of the biggest reasons why: conversion optimization.
OTAs have invested millions into understanding e-commerce psychology and usability design, and they’ve used these techniques to maximize bookings on their sites.
By tapping into these secrets to conversion, hotels can optimize their own websites to increase direct bookings, maintain a healthy percentage of direct business, and lessen their reliance on OTAs.
In this FREE webinar, Travel Tripper will discuss:
The importance of a direct sales strategy in today’s omnichannel marketplace
The secrets to conversion that OTAs employ to win hotel bookings
Case study: How Stratosphere Hotel increased their direct booking revenue by 40% by using OTA techniques
How to optimize your own hotel website to increase conversions
Panelists for this FREE webinar are:
Gautam Lulla, President, Travel Tripper
Scott Yankton, Strategic Consultant
Kevin May, Senior Editor & Moderator, Tnooz
Gene Quinn CEO & Producer, Tnooz
This free webinar took place on Thursday, November 5, 2015
Segmentation is the critical first step to hotel revenue management. Before you can accurately forecast your business and price your rooms, you have to understand and define the types of customers booking your property. This webinar will provide a tutorial on how to get started with segmentation and then go beyond the basics so you can better forecast demand, price inventory and ultimately increase your revenue per available room.
In this live demo you'll learn how using Duetto’s GameChanger platform helps improving operations, accurately forecasting demand and optimizing the price of your hotel rooms. We will take a in-depth look at booking curve, reports, alerts, room type yielding, pricing rules and more.
Cultivate - Day 1 - 11:30 - "The Role of CRM in Data-Driven Advertising"PerformanceIN
Presently, many online marketers fall down the trap of seeing CRM data as a way of influencing activity in only two primary departments: email and business intelligence. However, recent innovations have made it much easier for businesses to use CRM to inform and optimise many areas of their online marketing.
In this session, Sociomantic's chief revenue officer, Gavin Wilson, will break down the barriers from CRM to programmatic, whilst Owen Hewitson, Head of Consumer Insights UK, will share how Tesco Groceries has put this into practice, explaining why CRM segmentation is key to success in data-driven advertising.
In this exclusive presentation for WorldHotels, learn how Duetto’s GameChanger application helps improve operations, accurately forecasts demand and optimizes the price of your hotel rooms. Understand how Open Pricing goes beyond traditional BAR pricing to provide precision pricing control and more profitability. We will take an in-depth look at the booking curve, reports, alerts, room type yielding, pricing rules and more.
Fine-tune your hotel’s guest marketing communicationstnooz
Seventy-nine percent of companies face challenges when connecting guest data from disparate sources to a single customer view. Hotels are no exception.
Even though 70 percent of consumers expect more personalized services from brands, most hotels today have a limited ability to deliver on this expectation.
Guest information is siloed in different technology platforms, and there’s no easy way to find and leverage meaningful data points.
But, when guest data is combined with a marketing automation platform, hoteliers have a way to look at their data, understand their guests, and deliver the personalized experience that each guest expects.
In this FREE webinar, Revinate and hospitality professionals from Whitney Peak Hotel will discuss:
the importance of marketing automation in hospitality
how to segment guest databases to deliver relevant messages
energizing your email marketing through best practices
Panelists for this FREE webinar are:
Niki Gross, managing director, Whitney Peak Hotel
Carrie Murphy, marketing specialist, Revinate
Sean O'Neill, Editor-in-Chief & Moderator, Tnooz
Gene Quinn, CEO & Producer, Tnooz
This free webinar took place on Thursday September 24, 2015.
Webinar - The Science Behind Hotel Room PricingDuetto
In today’s challenging distribution environment with rising costs and complexities, there’s little room for error. If you’ve properly segmented your customers and are more accurately forecasting demand, you’re ready to take the next step with more advanced pricing strategies that will boost your bottom line.
This webinar will take you from basic strategies to advanced pricing concepts and arm you with the information you need to begin optimizing your revenue.
Tap OTA conversion secrets for direct hotel bookingstnooz
In an ideal marketplace, hotels would see an equal percentage of bookings coming from online travel agencies (OTAs) and directly from the hotel website.
But for many hotels, particularly independent brands, this balance has been tipping steadily in favor of the OTAs.
One of the biggest reasons why: conversion optimization.
OTAs have invested millions into understanding e-commerce psychology and usability design, and they’ve used these techniques to maximize bookings on their sites.
By tapping into these secrets to conversion, hotels can optimize their own websites to increase direct bookings, maintain a healthy percentage of direct business, and lessen their reliance on OTAs.
In this FREE webinar, Travel Tripper will discuss:
The importance of a direct sales strategy in today’s omnichannel marketplace
The secrets to conversion that OTAs employ to win hotel bookings
Case study: How Stratosphere Hotel increased their direct booking revenue by 40% by using OTA techniques
How to optimize your own hotel website to increase conversions
Panelists for this FREE webinar are:
Gautam Lulla, President, Travel Tripper
Scott Yankton, Strategic Consultant
Kevin May, Senior Editor & Moderator, Tnooz
Gene Quinn CEO & Producer, Tnooz
This free webinar took place on Thursday, November 5, 2015
Segmentation is the critical first step to hotel revenue management. Before you can accurately forecast your business and price your rooms, you have to understand and define the types of customers booking your property. This webinar will provide a tutorial on how to get started with segmentation and then go beyond the basics so you can better forecast demand, price inventory and ultimately increase your revenue per available room.
In this live demo you'll learn how using Duetto’s GameChanger platform helps improving operations, accurately forecasting demand and optimizing the price of your hotel rooms. We will take a in-depth look at booking curve, reports, alerts, room type yielding, pricing rules and more.
Cultivate - Day 1 - 11:30 - "The Role of CRM in Data-Driven Advertising"PerformanceIN
Presently, many online marketers fall down the trap of seeing CRM data as a way of influencing activity in only two primary departments: email and business intelligence. However, recent innovations have made it much easier for businesses to use CRM to inform and optimise many areas of their online marketing.
In this session, Sociomantic's chief revenue officer, Gavin Wilson, will break down the barriers from CRM to programmatic, whilst Owen Hewitson, Head of Consumer Insights UK, will share how Tesco Groceries has put this into practice, explaining why CRM segmentation is key to success in data-driven advertising.
In this exclusive presentation for WorldHotels, learn how Duetto’s GameChanger application helps improve operations, accurately forecasts demand and optimizes the price of your hotel rooms. Understand how Open Pricing goes beyond traditional BAR pricing to provide precision pricing control and more profitability. We will take an in-depth look at the booking curve, reports, alerts, room type yielding, pricing rules and more.
Pricing your tour or activity is critical to attracting the right audience and ensuring you are profitable in a highly competitive landscape. But having the best price isn’t necessarily the lowest price, it’s about understanding your customers, the competition, and the ups and downs of demand. This workshop dives into pricing strategies and key pricing techniques that will help you develop the best pricing for your tour or activity taking into account the competition, customers, fixed and variable costs, marketing, and distribution.
Webinar on April 17, 2018. Video available at https://youtu.be/fXNHRBMX2Fo
----
When it comes to your hotel website, how do you make sense of the hundreds of points of data coming through your analytics dashboard? What numbers give you insightful information, and which ones are mainly vanity metrics?
In this webinar, experts from Travel Tripper’s digital agency and digital marketing teams discuss the most important metrics in website engagement, conversion optimization, and attribution that hotel marketers need to know to make informed decisions about their direct web channel. Our experts will discuss:
Website engagement tracking
- Understanding Google Behavior Flow, organic sessions, and referrals
- Measuring early and mid-funnel user engagement
- Optimizing marketing and revenue management strategies based on website engagement
Conversion optimization
- How mobile and desktop conversions differ and the impact of source, location, ADR and rate strategy
- The importance of calculating conversion rates in the context of revenue
- Optimizing your website for mobile bookings
Attribution and ROI
- Understanding the multiple touchpoints prior to conversion
- How to fairly and realistically assign attributions
- Determining overall channel performance
Cultivate - Day 1 - 16:00 - "Busting Performance Myths Through Customer Insight"PerformanceIN
Do you really understand the value of different performance channels and business models in driving ROI?
A more detailed examination of the customer journey has enabled brands and marketers to bypass the guesswork on their way to establishing the true role of results-focused channels like affiliate - an achievement that can pay dividends in terms of driving sales.
With stats to hand, Tradedoubler CEO Matthias Stadelmeyer and the group's VP of product management, Jeff Johnston, will go about busting some of the myths which have haunted performance for years, explaining how this insight can be used to supercharge a campaign.
The House Always Wins: How smart technology maximizes revenue strategies for ...Nancy Huang
Webinar with Rainmaker and Nor1. Video available at https://youtu.be/b84gSaLoXHc
----
When it comes to revenue and guest management at casino hotels, don’t leave it up to chance—gain the best advantage by using an integrated end-to-end tech solution designed to maximize your per guest profit.
The unique characteristics of gaming properties means that traditional hospitality platforms don’t always fit the bill for what casino hotels need. In this webinar, we’ll discuss important pricing, booking, and merchandising strategies specific to gaming properties, as well as how specialized technology can help you to execute those strategies in a smart and streamlined process.
Experts from Rainmaker, Travel Tripper, and Nor1 will discuss:
- How total guest profit should be factored into pricing and yielding decisions
- Aligning your teams to expedite group quoting and maximize revenue
- Optimizing for direct bookings, especially with high-value gaming customers
- Maximizing order value per guest during the booking process
- Merchandising and allotment strategies for premium upgrades and amenities
- Building customer loyalty through personalized pricing and merchandising
Mastering Metasearch: Strategies for SuccessNancy Huang
Some digital marketing agencies will tell you that "metasearch is dead." But at Travel Tripper, we've helped hotels generate up to 38x their investment in this channel.
When managed correctly, having metasearch in the digital marketing mix can bring a lot of uplift in direct booking and overall ROI. However, it is a complex channel to navigate and manage, especially for hotels with limited marketing resources in house.
In this webinar, our digital marketing experts will share their insights on managing meta channels effectively and discuss metasearch's role within a wide digital marketing strategy. Learn more about:
The history and evolution of metasearch channels
Bidding and targeting strategies for the major channels
How to efficiently set up the account and optimize your campaigns
How to budget for metasearch within your total marketing spend
The Head of Performance's Toolkit for 2016PerformanceIN
Day 2, 5 July at 11:15 – 12:00 with Tom Bailey, Regional Vice President Sales - UK, NE & MEA Marin Software and Maria Hernandez, EMEA Traffic Manager, Euroflorist
iMedia Brand - Connecting the Dots Between Online Media and Offline PurchasesAdometry by Google
Check out Adometry CMO Casey Carey's presentation at the Feb-2014 iMedia Brand Summit on Connecting the Dots Between Online Media and Offline Purchases.
Marketing tech: Deep learning and content tactics to boost customer engagemen...National Retail Federation
Presentation from NRF 2019 Retail's Big Show
David Bessis, Founder and CEO, Tinyclues
Shirley Chen, Founder and CEO, Narrativ
Richard Kestenbaum, Co-Founder and Partner, Triangle Capital
Karen Moon, Co-Founder and CEO, Trendalytics
Digital Marketing Directions 2016: HSMAI NYCTim Peter
Tim Peter's presentation to HSMAI's New York City chapter about trends shaping digital marketing and distribution for travel executives. Covers mobile, OTA's, and key trends for 2016.
Capture & Track Every Conversion in Today's Mobile WorldDialogTech
From DialogTech's Digital Summit in Chicago, hear from Ryan Kluever, Media Manager at iCrossing, discuss ways to capture and track every conversion in today's mobile world
Pricing your tour or activity is critical to attracting the right audience and ensuring you are profitable in a highly competitive landscape. But having the best price isn’t necessarily the lowest price, it’s about understanding your customers, the competition, and the ups and downs of demand. This workshop dives into pricing strategies and key pricing techniques that will help you develop the best pricing for your tour or activity taking into account the competition, customers, fixed and variable costs, marketing, and distribution.
Webinar on April 17, 2018. Video available at https://youtu.be/fXNHRBMX2Fo
----
When it comes to your hotel website, how do you make sense of the hundreds of points of data coming through your analytics dashboard? What numbers give you insightful information, and which ones are mainly vanity metrics?
In this webinar, experts from Travel Tripper’s digital agency and digital marketing teams discuss the most important metrics in website engagement, conversion optimization, and attribution that hotel marketers need to know to make informed decisions about their direct web channel. Our experts will discuss:
Website engagement tracking
- Understanding Google Behavior Flow, organic sessions, and referrals
- Measuring early and mid-funnel user engagement
- Optimizing marketing and revenue management strategies based on website engagement
Conversion optimization
- How mobile and desktop conversions differ and the impact of source, location, ADR and rate strategy
- The importance of calculating conversion rates in the context of revenue
- Optimizing your website for mobile bookings
Attribution and ROI
- Understanding the multiple touchpoints prior to conversion
- How to fairly and realistically assign attributions
- Determining overall channel performance
Cultivate - Day 1 - 16:00 - "Busting Performance Myths Through Customer Insight"PerformanceIN
Do you really understand the value of different performance channels and business models in driving ROI?
A more detailed examination of the customer journey has enabled brands and marketers to bypass the guesswork on their way to establishing the true role of results-focused channels like affiliate - an achievement that can pay dividends in terms of driving sales.
With stats to hand, Tradedoubler CEO Matthias Stadelmeyer and the group's VP of product management, Jeff Johnston, will go about busting some of the myths which have haunted performance for years, explaining how this insight can be used to supercharge a campaign.
The House Always Wins: How smart technology maximizes revenue strategies for ...Nancy Huang
Webinar with Rainmaker and Nor1. Video available at https://youtu.be/b84gSaLoXHc
----
When it comes to revenue and guest management at casino hotels, don’t leave it up to chance—gain the best advantage by using an integrated end-to-end tech solution designed to maximize your per guest profit.
The unique characteristics of gaming properties means that traditional hospitality platforms don’t always fit the bill for what casino hotels need. In this webinar, we’ll discuss important pricing, booking, and merchandising strategies specific to gaming properties, as well as how specialized technology can help you to execute those strategies in a smart and streamlined process.
Experts from Rainmaker, Travel Tripper, and Nor1 will discuss:
- How total guest profit should be factored into pricing and yielding decisions
- Aligning your teams to expedite group quoting and maximize revenue
- Optimizing for direct bookings, especially with high-value gaming customers
- Maximizing order value per guest during the booking process
- Merchandising and allotment strategies for premium upgrades and amenities
- Building customer loyalty through personalized pricing and merchandising
Mastering Metasearch: Strategies for SuccessNancy Huang
Some digital marketing agencies will tell you that "metasearch is dead." But at Travel Tripper, we've helped hotels generate up to 38x their investment in this channel.
When managed correctly, having metasearch in the digital marketing mix can bring a lot of uplift in direct booking and overall ROI. However, it is a complex channel to navigate and manage, especially for hotels with limited marketing resources in house.
In this webinar, our digital marketing experts will share their insights on managing meta channels effectively and discuss metasearch's role within a wide digital marketing strategy. Learn more about:
The history and evolution of metasearch channels
Bidding and targeting strategies for the major channels
How to efficiently set up the account and optimize your campaigns
How to budget for metasearch within your total marketing spend
The Head of Performance's Toolkit for 2016PerformanceIN
Day 2, 5 July at 11:15 – 12:00 with Tom Bailey, Regional Vice President Sales - UK, NE & MEA Marin Software and Maria Hernandez, EMEA Traffic Manager, Euroflorist
iMedia Brand - Connecting the Dots Between Online Media and Offline PurchasesAdometry by Google
Check out Adometry CMO Casey Carey's presentation at the Feb-2014 iMedia Brand Summit on Connecting the Dots Between Online Media and Offline Purchases.
Marketing tech: Deep learning and content tactics to boost customer engagemen...National Retail Federation
Presentation from NRF 2019 Retail's Big Show
David Bessis, Founder and CEO, Tinyclues
Shirley Chen, Founder and CEO, Narrativ
Richard Kestenbaum, Co-Founder and Partner, Triangle Capital
Karen Moon, Co-Founder and CEO, Trendalytics
Digital Marketing Directions 2016: HSMAI NYCTim Peter
Tim Peter's presentation to HSMAI's New York City chapter about trends shaping digital marketing and distribution for travel executives. Covers mobile, OTA's, and key trends for 2016.
Capture & Track Every Conversion in Today's Mobile WorldDialogTech
From DialogTech's Digital Summit in Chicago, hear from Ryan Kluever, Media Manager at iCrossing, discuss ways to capture and track every conversion in today's mobile world
Big, Bold, Visual: What You Need to Know About Hotel Marketing in 2015Leonardo
Learn about the most important hotel marketing trends of 2015 in our latest webinar.
Covering topics such as the importance of visual storytelling, the rise of content marketing, the power of video and the multi-screen/multi-device connectivity
In today’s hyper competitive, digital world, organizations that use data driven marketing give themselves a fighting chance. No brand is secure just on brand equity alone. Just look at Kodak, Pan Am and Research in Motion (Blackberry). Executives who embrace DDM give themselves the possibility of being relevant to their customers. And, at the end of the day, that is what your customers want most from you.
Technology and the Future of Hospitality I Meet Hotel
Bidroom organizes I Meet Hotel, a global conference connecting hoteliers to the future of hospitality. Since the COVID-19 outbreak, we have to take our conferences online.
I Meet Hotel conducted a survey with 1000s of hotels to design a webinar more suited for hoteliers. One of the subjects that were highlighted was technology that can empower change;
In this session, we will cover the technology that can empower change in the world of travel.
This webinar will feature;
Kris Glabinski @ Lybra - Reinvent your revenue for tomorrow’s logic
Ryan Haynes @ Haynes MarComs - Technology - the future of hospitality: Get to grips with today
Ali Beklen @ HotelRunner - Winning in a turbulent travel economy using the power of data and technology
The webinar is being moderated by Caroline Dal'lin, Director Of Business Development @ Bidroom.
Customer first: Putting the hotel guest at the center of your payment strategytnooz
As hotels encourage increased pre-payment in reservations, the industry faces the challenge and opportunity to create a truly customer-centric payment and booking experience.
This FREE Tnooz-WEX webinar will minimize the complexity hoteliers face with regard to multi-currency pricing, optimal routing of credit card transactions and the wealth of alternate forms of payment.
For OTAs, the webinar will provide insight into their current competitive advantage with regard to customer-friendly payment options and a glimpse into the future competitive landscape.
Presenters for this FREE webinar are:
Mike Carlo, head of travel solutions, WEX
Peter Turco, ex-Starwood Hotels
Nick Vivion, global events lead and moderator, Tnooz
Gene Quinn, CEO and producer, Tnooz
This webinar tool place on Thursday 21st May 2015.
Sustainability: People, Prosperity and the EnvironmentI Meet Hotel
Bidroom organizes I Meet Hotel, a global conference connecting hoteliers to the future of hospitality. Since the COVID-19 outbreak, we have to take our conferences online.
I Meet Hotel conducted a survey with 1000s of hotels to design a webinar more suited for hoteliers. One of the subjects that were highlighted was sustainability;
In this session, we will cover what hotels can do in terms of being a sustainable business through its management of people, business models, and environmental standards.
This webinar will feature;
Michael Ros, Co-Founder and CEO @Bidroom
Cláudia Lisboa, Technical Coordinator @UNWTO
Christof Burgbacher, Founder, and Managing Director @Consulting-Elementerre
The webinar is being moderated by Simon Lehmann, former president of Phocuswright and CEO / Co-Founder
@AJL Consulting GmbH, who is a world-leading expert and opinion leader in the online travel industry.
Visit www.imeethotel.com/webinar for more information and future events
Why hoteliers miss out on bookings by not embracing technologytnooz
The guest experience doesn’t begin when the traveller checks into their hotel - it begins the moment the inspiration to travel strikes.
From there, the traveller’s online journey takes them through different customer stages, every one of which presents the hotelier with an opportunity to enhance the guest experience and encourage bookings.
But many hoteliers are not capitalising on these opportunities and are missing out on bookings because of it.
Why? Because they’re not leveraging the technology available to them to automate these stages and create a seamless guest experience. Hoteliers are overwhelmed with technology options that appear inaccessible, expensive, and difficult to adopt.
But with the right technology and with real support on how to implement and utilise it, hoteliers can streamline their operations and enhance their online marketing activities; optimising the entire guest experience and drive more direct bookings as a result.
Join trivago and Tnooz on June 8 for our FREE TLearn webinar on why hoteliers are losing out on bookings by not capitalising on technology at every stage of the traveller’s online journey, and how they can change this.
Panellists for this TLearn Webinar on THURSDAY 8 JUNE 2017 are:
Aly Thompson, industry manager for UK and Ireland, trivago
Martin Cowen, moderator, Tnooz
Kevin May, producer, Tnooz
Register now to be able to participate and find out why embracing technology is not only possible, it’s absolutely indispensable if you want to succeed in a market that’s becoming more and more competitive and an industry that’s becoming increasingly digitalized.
This TLearn Webinar took place on Thursday 8 June 2017.
Tnooz chrome river webinar - may 2017 - finaltnooz
A business traveler's most consistent gripe is doing his or her expenses at the end of the trip.
These situations cause huge organizational headaches:
* for the admin team that needs to manually process each expense report for reimbursement and client billing.
* for the CFO who is trying to streamline costs.
* for the finance director who needs to ensure spend is within corporate policy.
* for the travel manager who needs to ensure that program spend is within budget and that negotiated rate spend volumes are maintained.
It needn’t be this difficult. The advent of expense management solutions can dramatically streamline processes for both travelers and back-office staff while controlling costs and providing deep visibility into employees’ spend.
This webinar, presented by Tnooz with Chrome River and US Bank, looks at some of the biggest challenges posed by both manual processes and archaic expense solutions, and how these challenges can be eliminated by modern expense management solutions.
Attend the webinar and learn:
Key challenges that business travelers are facing.
Problems that travel managers/back office deal with every day.
Benefits of travel and expense management solutions that address these challenges head on: traveler experience, financial and card administration, travel program administration, cost control and decision making.
Panelists for our WEBINAR are:
Ted Stavropoulos - director of partner channel development, Chrome River
Bradley Matthews - head of middle market product and marketing, US Bank Corporate Payment Systems
Martin Cowen – contributing editor and moderator, Tnooz
Kevin May – senior editor and producer, Tnooz
This WEBINAR took place on WEDNESDAY 3 MAY 2017.
In the over-complex world of consumers’ big data, with the infinite possibilities for the travel & hospitality industries, independent hoteliers have not yet embraced the full technological and strategic potential of traveller data.
Hoteliers are busy making their guests happy, filling their rooms, keeping up with the tech innovations but at the same time, they are missing unparalleled opportunities to win more direct bookings.
In this FREE TLearn webinar from Tnooz and trivago, gain insights into how rates, traveller behaviour while searching for a hotel, and a hotel's online profile affect bookings.
Also, learn about the easy-to-use technology that allows hoteliers to access this data and increase their booking conversion.
Panellists for our FREE TLearn webinar are:
Aly Thompson, industry manager for UK and Ireland, trivago
Kevin May, senior editor and moderator, Tnooz
Linda Fox, deputy editor and producer, Tnooz
This TLearn Webinar took place on THURSDAY 30 MARCH.
How airlines should never miss another revenue opportunitytnooz
Airline marketers and revenue managers are under tremendous pressure to grow revenues while maintaining low costs.
That’s why many are turning to techniques that engage each customer more personally for higher conversion
However, the path to personalization can be expensive and risky, with options ranging from buying all-in-one complex marketing solutions to cobbling a variety of marketing tools together to build your own system.
Join Boxever and its customer, Viva Aerobus, for a FREE webinar to learn about Boxever's airline-ready marketing cloud solution that helps travel sellers:
Drive more customers to convert faster
Sell more ancillary products and services with predictive offers personalized for every customer
Reduce the cost of acquisition and increase lifetime customer value
Panelists for our FREE WEBINAR are:
Aurelius Noell - director of ecommerce and commercial IT, Viva Aerobus
John Callan - VP of marketing, Boxever
Ruadhan Barry - head of product strategy, Boxever
Martin Cowen - contributing editor and moderator, Tnooz
Gene Quinn, - co-founder and producer, Tnooz
The FREE WEBINAR took place on Wednesday 8 February 2017.
Slides for Expedia Media Solutions webinar: Insights into the booking paths o...tnooz
This webinar by Expedia Media Solutions reveals its 2016 Path to Purchase study on the key touch points that impact decisions for travelers.
The purchase path of today's traveler is anything but linear.
Multi-device usage and its impact on content consumption and booking behavior continues to evolve, providing travelers with more options than ever before and a complex research and booking path.
What factors along this path influence their ultimate purchase decisions and how can travel marketers more effectively reach consumers at these critical points?
Expedia Media Solutions has released its latest Path to Purchase study (bit.ly/travelers-path-to-purchase), which explores these influential touch points that impact purchase decisions for American, Canadian, and British travelers.
The webinar covers:
Desktop and mobile usage trends across the purchase path
Factors influencing destination selection
Resources utilized during the pre-booking window
Advertising effectiveness by channel and purchase phase
Panelists for our webinar are:
Matthew Reichek, Global Vice President, Product & Analytics, Expedia Media Solutions
Sean O'Neill, Moderator & Editor in Chief, Tnooz
Gene Quinn, Producer & Co-founder, Tnooz
This webinar took place on Thursday, 15 December 2016.
easyjet’s journey to protect its booking engine - the slides for the Tnooz / ...tnooz
Did you know 30% of travel industry website visitors are unsavory competitors, hackers, spammers, and fraudsters?
Worse yet, unwanted traffic from web-scraping bots can negatively impact revenue management targets and yields across multiple distribution channels.
Join Anthony Drury, Director, Head of Business, at easyJet, as he takes you through his strategy to ensure easyJet customers -- wherever they are booking -- get price and availability content through approved API channels. The approach of easyJet ensures that all bookings are screened for fraudulent activity and blocks are added to restrict screen scraping.
Watch the reply (and see the slides) of this TLearn webinar — sponsored by Distil Networks — to learn how to:
Eliminate the cascading negative effects of screen-scraping bots
Optimize revenue while simultaneously improving the customer experience
Strengthen travel industry partnerships by creating a level playing field
Improve website KPIs like look-to-book ratios, SEO page rank, cross-selling/up-selling, site speed and conversion rates
Our panelists were:
Anthony Drury, Director, Head of Business, easyJet
Rami Essaid, CEO and Co-Founder, Distil Networks
Sean O'Neill, Moderator and Editor in Chief, Tnooz
Gene Quinn, Producer and CEO, Tnooz
This webinar took place on 13 December 2016.
Tnooz-Fusion FREE webinar: The science behind ancillary merchandisingtnooz
The travel industry knows there's great promise in selling ancillary products to travelers who want more ways to experience their journey.
Fusion's research shows 61% of customers are open to buying add-ons to complement their flight purchase. However, only 37% say the ancillary products being offered are relevant, and only 12% say airlines specifically are doing a good job of customizing offers.
Watch this Tnooz-Fusion webinar and learn how to design, test, and execute a winning ancillary sales strategy.
Panelists for the webinar are:
Mark Brown, VP EMEA, Fusion
Sinead Finn, Owner, affinnity
Sean O'Neill, Editor in Chief & Moderator, Tnooz
Gene Quinn, CEO & Producer, Tnooz
This webinar took place on the 10th of November, 2016.
Win customers, post-Brexit, with the right payment strategy - Slides from the...tnooz
The travel industry is facing major challenges which threaten growth, such as Britain's likely withdrawal from the European Union. The pound's value is at a 168-year low overall, and is at a 31-year low against the US dollar.
With talk of Brexit, how can you successfully abate consumer concerns?
In this webinar, Tnooz, WEX Travel and The Travel Trade Consultancy, present the results of exclusive research into the travel plans of consumers — conducted both before and after the Brexit vote.
A must for anyone in the leisure travel industry, the webinar answers the following questions:
What impact is Brexit having on the travel industry? Are other factors more pertinent?
Why is building customer confidence central to success in the travel industry?
How you choose the right supplier payment strategy?
Panelists for the webinar are:
Martin Alcock, Director, The Travel Trade Consultancy
Lee Jackson, Head of European New Business, WEX Travel
Sean O'Neill, Editor in Chief & Moderator, Tnooz
Gene Quinn, CEO & Producer, Tnooz
This webinar took place on 3 November 2016.
Tnooz-MTT webinar: The evolution of mobile travel: Where to invest next?tnooz
Mobile travel is no longer a race to the functionality finish, adding the latest feature into a basic app just to have the "shiny new thing."
Today, mobile strategy in travel is about engaging and supporting travelers at every step and giving them more options to manage their trips in the way they want to.
In this webinar, MTT of Travelport Digital and Tnooz will explain about how airlines and TMCs can plan and prioritize their mobile investments, make sure they serve the ultra-connected traveller of today and tomorrow and stand out in their marketplace.
Topics covered include:
The pace of change in mobile travel innovation
MTT’s Five Stages in the Evolution of Mobile (EVOM) for Airlines and TMCs – Foundation, Revenue, Engagement & Acquisition, Owning the Traveler and Mobile First
Insights into the travel industry’s "mobile maturity" at each stage of the EVOM Lifecycle
How to map your mobile strategy to the EVOM methodology to deliver the best mobile experience for your customers and achieve your business objectives
Differentiating your airline or TMC with an advanced EVOM strategy.
Panelists for the webinar are:
Brendan Bourke, Digital Consultant, MTT, part of Travelport Digital
Ken Augustine, Client Partner, MTT, part of Travelport Digital
Sean O'Neill, Editor in Chief & Moderator, Tnooz
Gene Quinn, CEO & Producer, Tnooz
This webinar took place on 27 October 2016.
Tnooz-SiteMinder FREE TLearn webinar: How hotels can simplify today’s complex...tnooz
With so many different approaches to revenue management, today’s hotelier can find the best practice confusing.
And we know it can get very complex, very quickly.
The key to implementing a successful revenue management strategy is to keep it simple — don’t take on more than you can handle.
Simplifying your revenue management strategy is easier than you think, and there is plenty of smart and simple technology available to help your hotel along the way.
In this free TLearn webinar, SiteMinder will help your hotel cut through the clutter, focus on relevant data, and gain a better understanding of these key areas:
Read the signs: Is your revenue management approach too complex?
Revenue management rules: Five important lessons to learn
Be a data-driven hotelier: Use key metrics to increase revenue
Our presenters are:
Kevin O’Rourke, Executive VP of Global Sales, SiteMinder
Neil Corr, Senior Advisor, IDeaS
Sean O’Neill, Editor-in-Chief & Moderator, Tnooz
Gene Quinn, CEO & Producer, Tnooz
This free webinar took place on Tuesday, 4th of October 2016.
Worldpay reveals "why do travelers pay that way?"tnooz
Personalising your online customer experience is key – but are you personalising the payment types you offer?
Booking holiday packages online is fast becoming the norm around the world, but the way people choose to pay for their trip varies greatly.
What are these differences? And what influences them? Is it culture, age, frequency of travel or habit? And why are these considerations important for travel companies?
This free webinar, sponsored by Worldpay, can help you...
Understand the payment preferences of your target market for vacations
Find out how payment preferences and booking behaviour vary depending on country and demographics
Discover insights from Worldpay’s new research covering six countries and 12,000 travellers and learn how to apply the lessons to improve the payment experience on your travel website
Panelists are:
Thomas Helldorff, VP Travel & Airlines, Global eCommerce Worldpay
Sean O'Neill, Moderator & Editor in Chief, Tnooz
Gene Quinn, Producer & CEO, Tnooz
This webinar took place on Thursday, 29th of September 2016.
Tnooz Wex Webinar - How TMCs and agents tame the data monster with payments techtnooz
With global business travel steadily on the rise, travel is becoming the second biggest expense for many businesses, just behind people costs.
Efficient yet flexible travel management programs are in high demand, but more options for travelers does not have to mean less control for travel managers.
In this webinar, WEX Travel, a travel payments pioneer, and data professional Grasp Technology team up to present ways to harness data efficiently and use the knowledge gained to improve corporate travel programs.
Learn how better technology and data can help travel managers and agencies shift from expensive gatekeepers to cost-saving consultants.
Anyone in the corporate travel chain will benefit from the discussion. Panelists for the webinar include:
Jim McGowan, US business development, WEX Travel
Dave Lukas, VP/CDO, Grasp Technologies
Gene Quinn, CEO and producer, Tnooz
Sean O'Neill, editor-in-chief and moderator, Tnooz
This FREE webinar took place Thursday 14 July 2016.
WEBINAR VIDEO: Cornell/Revinate study of how to improve your TripAdvisor rank...tnooz
One of the most important initiatives for hotels today is to move up in ranking on TripAdvisor and increase visibility on the world’s largest travel site.
A recent study conducted by Cornell and Revinate, the leading guest feedback and engagement platform, unveiled one simple way for hotels worldwide to improve on TripAdvisor.
This Tnooz and Revinate webinar explored:
The full results of the study, and how encouraging guests to share feedback on TripAdvisor drives significant gains in a property’s performance on TripAdvisor and even increased occupancy. For example, properties using Revinate Surveys solution, which encourages guests to write reviews on TripAdvisor, experienced a 3X average increase in review volume.
How hotels can capitalize on additional revenue opportunities with increased occupancy
Results of related research on the revenue impact of responding to reviews (responding to all positive reviews might actually be detrimental!)
Broader strategies to encourage direct, repeat bookings and build deeper relationships with guests
Panelists for the free, hour-long webinar were:
Chris Anderson, associate professor, Cornell School of Hotel Administration
Brian Payea, head of industry relations, TripAdvisor
Gene Quinn, CEO and producer, Tnooz
Glynis Esmail, VP marketing, Landmark Hotels Group
Tara Peterson, corporate marketing coordinator, IDM Hospitality
Kelly Robb, director of market intelligence, Revinate
Sean O'Neill, editor-in-chief and moderator, Tnooz
Who should watch?
Hotel general managers
VPs and directors of marketing
VPs and directors of operations
Corporate marketing directors
C-level executives
This free webinar took place on Tuesday 12 July 2016.
Tnooz Lyft webinar: How technology is shaping business traveler behaviortnooz
Today’s business travelers are more mobile and connected than ever before. They work from the hotel, or even the plane. They attend meetings across town, or across the country.
A stream of devices and applications are emerging to help travelers get to their destinations in more efficient, safe and affordable ways, and travelers are now choosing between hundreds of travel solutions.
How are travel managers adapting to meet the needs of the modern business traveler?
Lyft and Tnooz held a live discussion on how technology innovation is driving new traveler expectations, and how the travel program is evolving to fit the lifestyle of increasingly mobile travelers.
This webinar covered:
How technology has impacted the behaviors and preferences of modern business travelers
How corporate travel managers are adapting travel programs to create a traveler-centric program
How corporate travel managers are overcoming safety concerns to incorporate new, connected solutions into their travel programs
Follow the discussion with these experts and Tnooz during this webinar recording:
Matt Doherty, Regional VP of Mobility Solutions, Lyft
Colleen Black, Partner, GoldSpring Consulting
Sean O’Neill, Tnooz, Editor-in-Chief & Moderator, Tnooz
Gene Quinn, CEO & Producer, Tnooz
This webinar took place on June 23. It lasted for one hour, including answers to questions from attendees.
Tnooz-Expedia FREE webinar: Impact of multi-screens on the travel purchase pathtnooz
Expedia Media Solutions and Tnooz presented a webinar on this topic.
The webinar featured a study commissioned by Expedia Media Solutions and conducted by comScore which analyzes multi-platform devices in online travel content consumption for U.K. and U.S. travelers across devices and travel planning stages.
This free webinar will cover research exploring consumer mobile behavior and will help all travel marketers to develop a robust and full-funnel mobile marketing strategy.
Join this free webinar to learn things like:
How mobile bookings span across the different lines of travel
The differences in usage between PC, smartphones and tablets — and between US and UK consumers
What travel consumers expect when engaging with mobile content
Panelists for this FREE webinar are:
Wendy Olson Killion, Director, Product Management, Expedia Media Solutions
Kevin May, Senior Editor & Moderator, Tnooz
Gene Quinn, CEO & Producer, Tnooz
This webinar took place on Thursday, 29 October, for one hour.
Admedo webinar: Get up to speed on programmatic advertisingtnooz
Programmatic advertising is one of the fastest growing digital marketing channels today, with Magna Global predicting that global programmatic ad spend will reach $32.6 billion by 2017.
In a marketplace of distractions where relevant context and a personal approach are crucial, it is no surprise that the travel industry is quick to adopt this new technology.
But do you really know where programmatic advertising can best fit into your brand's marketing strategy? And what is the best way of running programmatic advertising campaigns within your business?
Join us for a FREE Tnooz-Admedo TLearn webinar, which will give you an overview of how programmatic works and how it can drive bookings.
In this free webinar led by Admedo, attendees can expect to gain an understanding of these things:
An understanding of programmatic advertising and its relevance for travel brands
Where programmatic advertising fits in your marketing strategy
What steps are next to begin your programmatic journey
Presenters for this FREE TLearn webinar are:
Guy Abbott, Global Head of Enterprise, Admedo
Keely Williams, Head of Client Direct, Admedo
Sean O’Neill, Editor-in-Chief & Moderator, Tnooz
Gene Quinn, CEO & Producer, Tnooz
This FREE online workshop took place on Tuesday, the 27th of October.
The extraordinary two-year legal saga of Pintrips has ended in a California U.S. federal court.
In a bench trial, a judge sided with Pintrips, ruling that the travel-planning site can’t be blocked from using its like-sounding name.
The judge found that Pintrips invented its name by its own efforts. He was persuaded by the evidence that “pin” has been a term in generic use among the computer savvy prior to the existence of Pinterest.
Two years ago Pinterest, which claims to be the country’s third-most visited social network, alleged that Pintrips chose a name similar to its own and thus infringed on its trademark.
But despite the risk of significant legal costs and distraction, Pintrips defended itself until the end, represented by the law firm Kenyon & Kenyon.
IATA has supported this study by Henry Harteveldt's Atmosphere Research Group, T2 Impact, and WTAAA on agents' response to its new distribution capability (NDC).
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
According to TechSci Research report, “India Orthopedic Devices Market -Industry Size, Share, Trends, Competition Forecast & Opportunities, 2030”, the India Orthopedic Devices Market stood at USD 1,280.54 Million in 2024 and is anticipated to grow with a CAGR of 7.84% in the forecast period, 2026-2030F. The India Orthopedic Devices Market is being driven by several factors. The most prominent ones include an increase in the elderly population, who are more prone to orthopedic conditions such as osteoporosis and arthritis. Moreover, the rise in sports injuries and road accidents are also contributing to the demand for orthopedic devices. Advances in technology and the introduction of innovative implants and prosthetics have further propelled the market growth. Additionally, government initiatives aimed at improving healthcare infrastructure and the increasing prevalence of lifestyle diseases have led to an upward trend in orthopedic surgeries, thereby fueling the market demand for these devices.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
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Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
3. Your presenters
Michael McCartan
Managing Director, EMEA
Duetto
Etienne Faisandier
VP, Rev. Management
& Business Intelligence
Mövenpick
Ted Teng
CEO
Leading Hotels
Of the World
6. Michael McCartan
Managing Director, EMEA
Duetto delivers cloud-based revenue strategy
to hotels, allowing them to maximize profits
through actionable data to better manage
pricing, revenue and business mix decisions.
Past Experience:
7. What We’ll Cover
▍ Current state of rate parity
▍ Effects of parity on distribution
▍ Distribution of tomorrow
8. Short History
1990s 2000s 2010s
1990s
Hotel chains
require hotels to
match any rate
offered by any
other party
2002-2003
Hotel chains
impose rate parity
clauses to prevent
merchants under
selling them
December 2013
HRS ordered by
Budeskartellamt to
remove MFN
clauses
April 2015
Booking.com
“voluntarily” drops
the MFN
requirement from
its contracts
July 2015
Macron law passed
in France
2015
9. Most Favoured Nation
▍ Clause designed by OTAs
▍ Obligate the hotel to give OTA the best price
▍ Example: Under a MFN, the seller promises
Buyer A that it will not offer Buyer B better
terms unless it first offers those, or better
terms, to Buyer A.
10. Rate Parity
▍ Practice introduced by hotel chains or brands
▍ Prevent any third party selling the room at less than the
company-established rate.
$149PER
NIGHT $149PER
NIGHT $149PER
NIGHT
11. Poll no. 3
For hoteliers, what percentage of your
inventory is sold through OTA channels?
16. Consumer Loyalty is Changing
80 million people – the largest generation in US history
64% of Millennials are more or as brand-loyal as their parents
What they want from a brand
▍ Authenticity (humanize your hotel)
▍ Engaged on social networks
What they want from a loyalty program
▍ Easy to join and easy to understand
▍ Unique, relevant and unexpected rewards
18. How to Thrive
Start Practicing Revenue Judo
1. Redefine revenue strategies
2. Create a culture of collaboration
3. Connect with customers in booking process
18
19. Redefine Pricing Strategy
▍ Dynamic free-float pricing for all segments
▍ Independently price every single segment,
channel, room type and offer
▍ Leverage price elasticity regardless of
market segment
19
20. Open Pricing Versus Rate Hurdles
▍ Create a dynamic floating discount
▍ Don’t close channels, instead reduce
discounts
▍ Maximize Billboard Effect and drive
revenue
▍ Combine rates like the OTAs to
ensure your IBE has at least the
same deal
Open Pricing
Hurdle Rates
Mon
Mon
Tue
Tue
Wed
Wed
25. The New Loyalty: Personalized Open Pricing
Your most profitable guests become direct customers for life
€195 €181
1-1 rate
€199€175
1-1 rate 1-1 rate Public rate
€0 €190
Non-room spend
€240
Non-room spendNon-room spend
26. Ted Teng
President and CEO
The Leading Hotels of the World
Luxury hotel collection with more
than 400 hotels in 80 countries
HQ in New York City
Past Experience:
Prime Opus Partners, LP
27.
28. Rate Rarity
▍ Selling at the same price not fair
▍ 25% margins vs. 10% commissions –
who has more resources?
▍ High margin = High rate?
$149PER
NIGHT $149PER
NIGHT $149PER
NIGHT
30. Rate Integrity
▍ Key players: Consumers and suppliers
▍ What does the consumer get?
▍ More choices for consumers
▍ Suppliers match inventory
to demand curve
35. Etienne Faisandier
VP Revenue Management &
Business Intelligence
Mövenpick Hotels & Resorts
Upscale hotel brand and management
company founded in 1973
HQ in Baar, Switzerland
82 hotels, resorts and Nile cruisers
Past Experience: