Startup in social media, turn your customer into fans

1. Hotel 2.0 www.consultinggroup20.com

2. Why promote your
hotel presence on
social media?
• You have access to a potential market
of millions of users and customers
• You can establish a “one to one”
relationship with your customers
before they reach your hotel and after
they leave.
• It´s a low cost marketing strategy
• Each fan or follower recommend your
hotel to his friends
• You can integrate it with your official
website or blog generating more value

3. Turn your customers
into fans
• Customers, you have to seduce them. Fans
come on their own.
• Customers give you money. Fans give you
their heart.
• Customers seek discounts. Fans look for a
good job.
• Customers complain. Fans forgive.
• Customers criticize us. The fans advertise us.
• Customers change. The fans remain.
• Who has fans, has a treasure; fans can´t be
bought, you have to conquer them with a
good job, with passion, sharing experiences
and successes.

4. Have you started your trip in social media?

5. Explore multiple possibilities to loyalty customers and
expand your market

6. Others already do ....

7. on Twitter, Facebook, Youtube and other social media

8. Startup in social media
www.consultinggroup20.com

9. We recommend 9 social media for your hotel ...

10. 1 Your fanpage, they like it
create your own page and tell your fans about your services,
location, contact, special offers, etc..

11. 2 Your followers
create your tweets and inform your followers of the latest
promotions in only 140 characters

12. 3 Broadcast yourself
share in video your facilities, location, services and
activities

13. 4 Put your hotel on the map
your customers can locate you via smartphone and share
experiences with friends

14. 5 Your photo album
create your image galleries and share

15. 6 Your professional profile
share your CV and your professional interests, create your groups
and promote your items ... will reinforce your image among your
contacts

16. 7 A new way, a new market
startup with your pinboard and share images, videos and more

17. 8 Share on Internet like in real life
a new social media with future, share whatever you want with
whoever you want

18. 9 Your personal blog
talking about your hotel, views and share news

19. Our proposal www.consultinggroup20.com

20. Be the first on your city in startup with integral social
media management ... and win your competitors

21. Our proposal ...Community manager
Online Marketing Plan
consult budget
Startup in social media
consult budget
Social media management
consult budget
Included: statistical analysis, monthly
reports and competitors analysis

22. Other proposals that may interest you
The Chinese market, why not?
Do you want access to a market with infinite possibilities with millions of potential customers in a major
economic powers?
We can develop your online marketing plan for China and that your hotel has a presence in major
Chinese social networks
Consult budget

23. www.consultinggroup20.com