Quorum Presentation 2011


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Quorum Presentation 2011

  2. 2. ABOUT US<br />The Company was founded in 1987 as a partnership between its senior executives and The Rank Group Plc and was known as Rank Hotels North America until November 1994. At that time senior management purchased Rank’s interest and introduced the Quorum name. The company’s first management engagement - The Brown PalaceHotel - has been in Quorum’s portfolio since 1987.<br />WHAT WE DO<br />We arean independent, Dallas-based provider of customized, value-add hospitality management services. For 22 years we have specialized in repositioning first class and luxury hotels for our clients through the following service platforms: <br /> <br /> ▪ Hotel Management <br /> ▪ Asset Management <br /> ▪ Consulting<br />2<br />BACKGROUND & QUALIFICATIONS <br />QUORUM HOTELS & RESORTS<br />
  3. 3. OUR KNOWLEDGE BASE<br />▪ Operated, asset managed or provided advisory services to 163full service hotels containing 50,689 keys<br />▪ Worked with 22 international brands and 20 Independents<br />▪ 9thLargest Hotel Management Company in North America according to HOTEL BUSINESS <br /> MAGAZINE as ranked by revenue per available room (RevPAR) achieved - Quorum consistently ranks in the top 10 of this survey when measured by rate and revenue generated per room - the most important metrics in our industry<br />▪ Delivered services in 35 states, Canada, and the Caribbean<br />▪ Represented over 36 institutional clients <br />▪ Senior management together since 1985 and has over 250 years of collective industry experience<br />3<br />QUALIFICATIONS <br />QUORUM HOTELS & RESORTS<br />
  4. 4. ▪ Crowne Plaza<br />▪ Hilton<br />▪ Holiday Inn<br />▪ InterContinental<br />▪ Marriott<br />▪ Radisson<br />▪ Sheraton <br />▪ Westin <br />▪ Preferred Hotels & Resorts <br />▪ Quorum Tampa Westshore - operated as a true independent<br />Past, present and approved<br />4<br />FRANCHISE RELATIONSHIPS <br />QUORUM HOTELS & RESORTS<br />
  5. 5. ▪ Aetna Realty<br />▪ AIG Global Real Estate<br />▪ Anschutz Entertainment Group (AEG)<br />▪ Deutsche Bank<br />▪ Lehman Brothers<br />▪ Lincoln National Life<br />▪ Liquid Realty Partners<br />▪ Mutual of New York (MONY)<br />▪ RREEF Real Estate Fund<br />▪ Somera Capital Management<br />▪ SunAmerica<br />▪ The Rank Group, Plc<br />▪ Transwestern Realty Finance<br />▪ UBS Realty Advisors <br />5<br />OUR JUDGES<br />QUORUM HOTELS & RESORTS<br />
  6. 6. KEY MANAGEMENT ASSIGNMENTS<br />Brown Palace Hotel, Denver, CO240 Keys<br />Comfort Inn Denver 240 Keys (conversion from Denver Inn - connected to Brown Palace)<br />Embassy Suites, Denver, CO 236 Keys<br />Fremont Marriott Silicon Valley 357 Keys (conversion from Marriott managed to franchise)<br />D/FW Hilton Lakes Hotel & Conf Ctr400 Keys (conversion from Hilton managed to franchise)<br />Hilton Phoenix East, Mesa, Arizona 260 Keys<br />Hilton Lake Arrowhead, CA 281 Keys<br />Holiday Inn Boca Raton, FL 184 Keys<br />Holiday Inn Casper, WY 200 Keys <br />Holiday Inn VA Beach, VA 331 Keys<br />Holiday Inn Park Central, Orlando 344 Keys<br />Holiday Inn, Lawrence, KS 116 Keys<br />Holiday Inn, Manhattan, KS 192 Keys<br />Hotel Plaza II, Toronto, Canada 258 Keys<br />Quorum Tampa 270 Keys (former Crowne Plaza)<br />Radisson Fort Worth, TX 517 Keys (conversion from Hyatt Regency)<br />Radisson Suites Tucson 311 Keys (conversion from Doubletree Suites)<br />Sheraton Galleria, Houston, TX 314 Keys<br />Sheraton Pleasanton, CA 170 Keys<br />Tremont / Whitehall Hotels, Chicago 551 Keys<br />6<br />QUORUM HOTELS & RESORTS<br />
  7. 7. KEY ASSET MANAGEMENT ASSIGNMENTS <br />Crowne Plaza Omaha 223 Keys<br />Embassy Suites Minneapolis 216 Keys <br />Holiday Inn Columbus, GA 224 Keys<br />Holiday Inn Atlanta Airport 493 Keys<br />Holiday Inn Atlanta Perimeter 250 Keys<br />Hyatt Charlotte, Charlotte, NC 260 Keys<br />Hyatt Fair Lakes, Fair Lakes, VA 280 Keys<br />Hyatt Dulles, Dulles, VA 280 Keys<br />Iberville Suites, New Orleans, LA 230 Keys<br />Maison Orleans, New Orleans, LA 75 Keys<br />Marriott City Center, Charlotte, NC 434 Keys<br />Ritz-Carlton Coconut Grove, FL 115 Keys<br />Ritz-Carlton New Orleans Hotel 527 Keys<br />Westin St. Louis, St. Louis, MO 262 Keys<br />Westin Beechwood, Fort Worth, TX 286 Keys<br />7<br />QUORUM HOTELS & RESORTS<br />
  8. 8. KEY CONSULTING & DUE DILIGENCE ASSIGNMENTS<br />Aston Waikiki Resort 644 Keys<br />Doubletree Guest Suites Tucson 304 Keys<br />Essex House New York 515 Keys<br />Fairmont Dallas 551 Keys<br />Grand Wailea Resort Maui 787 Keys<br />Hilton Alexandria, VA 247 Keys<br />Hilton Anaheim 1,576 Keys<br />Hilton Gaslamp San Diego 282 Keys<br />Hilton Sonoma172 Keys<br />Hilton Turtle Bay Resort, Oahu 487 Keys<br />Hyatt Regency Miami 561 Keys<br />LA LIVE Hotels 1,001 Keys (JW Marriott & Ritz-Carlton)<br />Manchester Grand Hyatt San Diego 1,625 Keys<br />Marriott Birmingham 300 Keys<br />Marriott Chicago 1,198 Keys<br />8<br />QUORUM HOTELS & RESORTS<br />
  9. 9. BACKGROUND & QUALIFICATIONS <br />KEY CONSULTING / DUE DILIGENCE ASSIGNMENTS <br /> <br />Marriott Grand Cayman 309 Keys<br />Marriott Denver 613 Keys<br />Marriott Hartford 301 Keys<br />Marriott Stamford 506 Keys<br />Marriott Windsor 297 Keys<br />Rancho Bernardo Resort 288 Keys<br />Ritz-Carlton Kapalua Resort 548 Keys<br />Sonesta Boston 445 Keys<br />Sonesta New Orleans 500 Keys<br />Sheraton Danbury 205 Keys<br />Westin Galleria Dallas 432 Keys<br />Westin Stamford 255 Keys<br />Westin Southfield 462 Keys<br />Worthington Fort Worth 504 Keys<br />9<br />QUORUM HOTELS & RESORTS<br />
  10. 10. Quorum Organization Chart<br />QUORUM HOTELS & RESORTS<br />10<br />
  11. 11. TALENT SHEETS<br />Tony Farris | Chairman & CEO<br />A founding member of Quorum Hotel Advisors, Tony Farris is primarily responsible for the overall direction and operation of the company. In 1987, Farris formed a partnership with the Rank Group Plc, which resulted in the creation of Rank Hotels North America. The company was renamed Quorum Hotels & Resorts in November 1994. <br />Prior to forming Quorum, Farris spent 12 years with Metro Hotels, a Dallas-based hotel development and management company, last serving as executive vice president of operations. Before joining Metro, Farris served with ITT South Florida Development as chief financial officer and with ITT Sheraton as controller of the Sheraton British Colonial (Emerald Beach in Nassau, Bahamas). He also held various management positions with a Dallas-based hotel company that owned the Adolphus Hotel in Dallas, the Stoneleigh Hotel in Dallas, the Biltmore Hotel in Los Angeles, the Emerald Beach Hotel in Nassau, Bahamas, and the Hong Kong Hilton. <br />Farris previously has held positions of chairman of the board of trustees for the American Hotel & Motel Association (AH&MA) Educational Institute and the AH&LA Educational Foundation, chairman of the board of the American Hotel Foundation, co-chairman of the AH&MA's selection committee of financial management and the audit committee of the AH&MA. A graduate of the University of Texas systems, he is a certified hotel administrator as well as a certified public accountant.<br />11<br />QUORUM HOTELS & RESORTS<br />
  12. 12. TALENT SHEETS<br />Ted Mosley | President & COO<br />Ted Mosley serves as president and chief operating officer of Quorum Hotel Advisors. He is a founding member of the company and is primarily responsible for the day-to-day operations of the company’s hotels and supervision of the Corporate Operations Group, Quorum’s team of experts in key areas of hotel operations. Prior to forming Quorum, Mosley served as vice president of operations for Metro Hotels, where he was responsible for the operations of 15 properties. He also served as vice president of operations for the Harpenau Hotel Corporation and has served as general manager of various Hilton, Marriott and Sheraton hotel properties. <br />Mosley began his career with the Hyatt Corporation after serving two years in the United States Army, where he managed the largest revenue producing officers’ club in the Army Club system. A certified hotel administrator, Mosley is an active member of the American Hotel & Motel Association and the Dallas Chamber of Commerce. He also serves on the advisory board of the Florida State University School of Hotel & Restaurant Management. Mosley graduated from Florida State University with a double major in Hotel & Restaurant Management and Marketing Management. <br />12<br />QUORUM HOTELS & RESORTS<br />
  13. 13. TALENT SHEETS<br />Drew McCarney | EVP of Development <br />Drew McCarney is executive vice president of development for Quorum Hotel Advisors, of which he also is a founding member. Since April 1989, he has been primarily responsible for overseeing acquisition activities, joint venture formation, project development and business development. From 1987 to 1989, McCarney served as senior vice president of administration, coordinating the company’s efforts in legal administration, human resources, corporate communications, contract negotiations, and risk management.<br />Prior to joining Quorum, McCarney served as vice president of human resources at Metro Hotels. He also served as director of human resource planning for Amfac Hotels in Burlingame, Calif., with responsibility for labor relations, recruitment and legal activities. He joined Amfac after serving as regional director of industrial relations for Hyatt Hotels in their New Orleans and San Francisco regions. McCarney has served on the board of directors of the council of Hawaii Hotels and the advisory committee in the School of Administration at Golden Gate University in San Francisco. McCarney is a graduate of Bellarmine University in Louisville, KY.<br />13<br />QUORUM HOTELS & RESORTS<br />
  14. 14. TALENT SHEETS<br />Rob Drawbridge | EVP of Asset Management <br />Rob Drawbridge is a founding member of Quorum Hotel Advisors and currently serves as executive vice president of asset management. He is primarily responsible for the day-to-day oversight of Quorum's asset management division. From 1991 to 1997, Drawbridge served as vice president of resort operations of the company’s Kingston Plantation Resort in Myrtle Beach, S.C.; and from 1987 to 1991, he directed the company’s food and beverage operations.<br />Prior to joining Quorum, Drawbridge served as vice president of food and beverage for Metro Hotels, where he was responsible for the food and beverage operations of its 15 hotels as well as its restaurant division, which included four Travel Award-winning facilities. His experience includes serving as northeast area director of food and beverage for The Sheraton Corporation in Boston and as executive assistant manager of food and beverage at Amfac's 1500-room hotel and resort in Dallas (now a Hyatt). He held a similar position at Amfac's four-star Silverado Resort and Conference Center in Napa, Calif.<br />Drawbridge spent five years with Hyatt Hotels, serving as executive assistant manager of food and beverage at Hyatt locations in Birmingham, Ala. and Mission Bay, Calif. Drawbridge is an alum of Vanderbilt University, where he received his BBA in economics. <br />14<br />QUORUM HOTELS & RESORTS<br />
  15. 15. TALENT SHEETS<br />Jean Hungerford | VP Marketing & Rooms Operations<br />Ms. Hungerford joined Quorum Hotels & Resorts in 1987 with an extensive background in rooms division and revenue management. She is responsible for the design, development and operation of the company’s marketing and rooms division operations, including sales training, rate management systems and training, advertising, CRS relations, property management systems and telecommunications. <br />Before joining Quorum, Hungerford was General Manager at the Embassy Suites in Austin, Texas and Tampa, Florida, and also served as Executive Assistant Manager-Rooms Division at the Dallas/Fort Worth Executive Conference Center and the Fort Worth Hilton for Metro Hotels. <br />Hungerford served as Assistant Director of Rooms Operations for Amfac Hotels at their 1500-room D/FW Airport Hotel and as the Director of Central Reservations (CRS) in Burlingame, CA, responsible for all central reservation functions for Amfac’s eight mainland and nine Hawaiian hotels. She began her management career as the Reservations Manager of the Hyatt Regency Kansas City, Missouri.<br />15<br />QUORUM HOTELS & RESORTS<br />
  16. 16. TALENT SHEETS<br />Rex Stewart | CFO <br />Since assuming his duties as Quorum Hotel Advisors’ chief financial officer in late February 2006, Rex Stewart has been primarily responsible for various capital projects underway, including the refinancing of a number of assets. Prior to joining the company, he served as an investor and chief financial officer of Sonny Bryan’s, a Dallas-based, 14-unit chain restaurant company. <br />His previous industry experience includes serving as executive vice president and chief financial officer of Patriot American Hospitality from 1995 to 1998. During his tenure, Stewart helped establish and expand PAH’s accounting and financial reporting systems as the company rapidly grew from its initial public offering stage to comprise over 200 owned and managed hotels before being acquired through merger of Wyndham Hotel Company. Prior to PAH, he served as executive vice president and chief financial officer of Dallas-based Metro Hotels, where he became associated with the senior officers of Quorum. <br />Stewart joined Metro in 1986 after spending the period of time at Lincoln Hotels as vice president of finance. Before that, he had spent eight years with Arthur Andersen, having joined that firm after leaving the United States Air Force in the rank of First Lieutenant. A certified public accountant, Stewart received an MBA in Finance from the University of Southern California and a BBA from Texas A&M University.<br />16<br />QUORUM HOTELS & RESORTS<br />
  17. 17. TALENT SHEETS<br />Pam MacRae | VP Human Resources<br />Ms. MacRae joined the company upon its formation in 1987 and is currently responsible for the oversight of its human resources division including: recruitment, labor relations, legal compliance, benefit management and training. MacRae began her tenure with Quorum as Manager of Administrative Services aiding in the original development of the company’s human resources function. She later served as Director of Human Resources at Quorum’s Pan American Ocean Resort, successfully establishing the HR function for that hotel. MacRae previously served as Director of Human Resources for Stonebridge Ranch, a 6,000-acre, Mobil Land Development community with 300 employees in McKinney, Texas. <br /> <br />Larry Maloney | Corporate Controller<br />Mr. Maloney joined the corporate staff in June 2004 with responsibility for corporate and project accounting and was promoted to his current role in November 2004. He is responsible for all hotel accounting and reporting for the company. He originally joined the company in 1993 as Assistant Controller at the Hilton Phoenix East in Mesa, AZ and was promoted in 1994 to Controller at the Holiday Inn Lawrence, Kansas. He held similar responsibilities from 1996-2002 at the company’s Tampa Westshore property. During the period 2002-2004, Maloney was responsible for special corporate financial projects, including assignments involving the company’s New Orleans, Virginia Beach and Tucson properties. Prior to joining Quorum in 1993, he had served as Food and Beverage Controller and Assistant Controller at the Registry Resort in Scottsdale, AZ. A native of Damascus, Maryland, Maloney received a B.S. in Political Science from James Madison University in Virginia in 1986 and was awarded his MBA from the University of South Florida in 2002. <br />17<br />QUORUM HOTELS & RESORTS<br />
  18. 18. TALENT SHEETS <br />Gary Levine | VP Food & Beverage<br />Mr. Levine is responsible for directing the food and beverage operations of Quorum’s managed properties and is based at the company’s Hilton Hotel in Mesa, AZ. Levine first joined the company in 1987 as food and beverage director for the Brown Palace. He was promoted in 1992 to corporate food and beverage director for Quorum’s hotel portfolio and served in that role until 1997 when he left the company. He returned as VP of Food and Beverage in June 2004. <br />In the interim, he served as VP of operations at General Cigar Company in New York, NY; VP of food and beverage at the MGM/Mirage Beau Rivage Resort & Casino in Biloxi, MS; and, as director of food and beverage at the world renowned Lodge at Pebble Beach. A native of Massachusetts, he began his hotel career with Sheraton Hotels.<br />Natalia Malek | Senior Real Estate Analyst<br />Ms. Malek joined the company in May 2008 with primary responsibilities for real estate analysis, asset management reporting and business development support. In this position, she participates closely with the senior principals of the company in the oversight, analysis and financial reporting related to existing investments as well as the research and preparation of all financial analysis regarding proposed acquisitions and joint ventures. Before joining Quorum, Ms. Malek was an Assistant General Manager with CAPSTAR at Mockingbird Station in Dallas - a major, mixed-use project consisting of retail, residential and office components. She joined CAPTSTAR after serving a number of years with Deloitte as an Associate in their Tax department. <br />A Certified Public Accountant (CPA) and native of Dallas, Malek received a Masters in Public Accounting and a Bachelors Degree in Business Administration from the University of Texas at Austin.<br />18<br />QUORUM HOTELS & RESORTS<br />
  19. 19. KEY CONTACTS<br />Tony Farris, Chairman & CEO/Principal972-778-9601 tony@quorumhotels.com<br />Ted Mosley, President & COO/Principal972-778-9602tmosley@quorumhotels.com<br />Drew McCarney, EVP Development/Principal972-778-9604drew@quorumhotels.com<br />Rob Drawbridge, EVP Asset Management/Principal 972-778-9605rdrawbridge@quorumhotels.com<br />Rex Stewart, CFO 972-778-9606rstewart@quorumhotels.com<br />Jean Hungerford, VP Marketing & Rooms Operations 972-778-9660jhungerford@quorumhotels.com<br />Pam MacRae, VP Human Resources 972-778-9609plmacrae@quorumhotels.com<br />Gary Levine, VP Food & Beverage Operations480-844-6014glevine@hiltonphoenixeast.net<br />Larry Maloney, Corporate Controller & Dir. Finance 303-312-5909lmaloney@brownpalace.com<br />Natalia Malek, Senior Analyst 972-778-9625nmalek@quorumhotels.com<br />Marre Brantner, Regional Revenue Director303-294-3604mbrantner@brownpalace.com<br />Melissa Stillwell, Regional Revenue Director817-410-6863Melissa.stillwell@hilton.com<br />19<br />QUORUM HOTELS & RESORTS<br />
  20. 20. COMPANY AWARDS<br />HOTEL BUSINESS<br /> “Top 100 Management Companies,” 2010, 2009, 2008, 2007, 2006, 2005 <br /> <br />LODGING HOSPITALITY<br /> “Top 100 Management Companies,” 2010, 2009, 2007, 2006<br /> “Top of the Top Award,” 2008<br /> <br />HOTEL/MOTEL MANAGEMENT<br /> “Top 105 Independent 3rd Party Management Companies,” 2006, 2005<br />  “Top Hotel Companies,” 2007, 2004<br />TRAVEL & LEISURE, “TOP 500 WORLD’S BEST HOTELS” <br /> Brown Palace, Denver, CO -2010<br /> <br />ZAGAT TOP US HOTELS <br /> Brown Palace, Denver, CO – 2009<br />TRIP ADVISER #1 TAMPA FULL SERVICE HOTEL <br />Wyndham Tampa Hotel – 2009, 2008<br />20<br />QUORUM HOTELS & RESORTS<br />
  21. 21. COMPANY AWARDS<br />MOBIL 4-STAR AWARD <br />The Brown Palace* - 30 Consecutive Years<br />Pan American Ocean Resort<br />The Tremont Hotel<br />Palace Arms Restaurant (The Brown Palace)<br />Crickets Restaurant (The Tremont Hotel)<br />AAA 4-DIAMOND AWARD<br />The Brown Palace* - 30 Consecutive Years<br />Radisson Resort at Kingston Plantation <br />Pan American Ocean Resort<br />Embassy Suites Hotel Denver Tech Center<br />The Tremont Hotel<br />Hotel Plaza II<br /> <br /> <br />21<br />QUORUM HOTELS & RESORTS<br />
  22. 22. QUORUM HOTELS & RESORTS COMPANY AWARDS<br />PRESIDENT’S AWARD RADISSON HOTELS <br /> Radisson Suites Tucson <br /> <br />GOLD PLATE AWARD TOP RESORT – RADISSON <br /> Radisson Resort at Kingston Plantation<br /> Pan American Ocean Resort<br /> <br />SILVER PLATE AWARD RESORTS – RADISSON <br /> Radisson Resort at Kingston Plantation<br /> <br />TOP HOTEL HONOR CROWNE PLAZA HOTELS <br /> Crowne Plaza Hotel, Tampa, FL<br /> <br />HILTON SERVICE AWARD 2009 (Highest year-end Overall Service SALT score) <br /> Hilton DFW Lakes Executive Conference Center<br />22<br />QUORUM HOTELS & RESORTS<br />
  23. 23. QUORUM HOTELS & RESORTS TESTIMONIALS<br />“Quorum has consistently exceeded our expectations over the years, particularly in the turbulent markets <br />being faced today. Their level of sophistication and professionalism has produced exceptional results for us, <br />and their innovation is leading us through the challenges ahead. “ -David Brown - CEO - Somera Capital <br />Management – Owner’s Representative, Hilton DFW Lakes Hotel<br />“I would highly recommend Quorum. The principals are flexible, direct and without hidden agendas. Quorum <br />understands that the basic reason to own and operate a hotel is to make a profit. They have done a great <br />job over the years.” - Robert Rosen - Owner’s Representative – Brown Palace Hotel<br />“I’ve worked extensively with the Quorum team on numerous challenging hotels over the years and can <br />always count on them to provide an experienced team of professionals with an ownership perspective.”– <br />Tom McCahill – Managing Director - Transwestern Realty Finance Partners (former Managing Director <br />of MONY Real Estate) – Hilton Mesa, Embassy Suites Denver Tech Center, Holiday Inn Executive Center VA <br />Beach, Holiday Inn Boca Raton, Holiday Inn Casper. <br />“Quorum Hotels and Resorts is an exceptional hotel asset and property manager. The principals embrace <br />each assignment with an owner's mentality and employ innovative strategies (especially in their sales and <br />marketing efforts) that allow them to take advantage of any available market opportunities. They provide a <br />dedicated and experienced team of professionals who consistently exceed performance expectations and are <br />able to effectively respond in this rapidly changing economic environment.” - Marci Byrne - Director of <br />Asset Management - AIG Investments, Inc – Crowne Plaza Tampa, Marriott City Center Charlotte, Hyatt <br />Fair Lakes, Hyatt Charlotte, Hyatt Dulles<br />23<br />QUORUM HOTELS & RESORTS<br />
  24. 24. QUORUM HOTELS & RESORTS BACKGROUND & QUALIFICATIONS <br /> <br /> <br /> <br />5429 LBJ FREEWAY<br />SUITE 625<br />DALLAS, TX 75240<br />PH: 972-991-2531<br />FAX: 972-991-5647<br />WWW.QUORUMHOTELS.COM<br /> <br />Contact: Drew McCarney<br />EVP & Principal<br />972.778.9604<br />drew@quorumhotels.com<br />24<br />QUORUM HOTELS & RESORTS<br />