The document outlines a team that was assembled by Medtronic, US Bank, CHS, and United Way to develop employment curriculum and tools for Hope4Youth to help youth with soft skills, interviewing, maintaining employment, housing resources, and identifying places to hire youth. The team focused on materials about employment, being a good employee, understanding paychecks, expectations after getting a job, interview questions, resume tips, and workplace differences. They learned not to make assumptions, see issues from the end user's perspective, understand each individual, change their mindsets, and account for different communication styles.