Hootsuite
Marketing Plan
Angela Urizar Finn Pardon Jasveen Kaur Tarenjit Singh
Shakun Jain
BUS 233 Section 1
May 20th, 2021
Table of Contents
05 06
03
04
01 02
Staffing and
Execution Plan Budget
This Year’s
Program
Technology
Company
Situational
Analysis
09
07 08 Conclusion
Profit Projection
Evaluation and
Measuring
Company
- Hootsuite Media Inc. is a social media
marketing and management dashboard
established in 2008 by Ryan Holmes
- This dashboard offers their customers the ability
to update their social networks, manage each of
their platforms, and track their campaign results
Company Description
Company Goals
Mission
To Champion the Power
of Human Connection
Goals
To help people connect of
social media and do
amazing things together
Core Strength
Achieve their mission and
goals by connecting
people within the same
living community, work
teams, and brands they
love.
02 03
01
Situational
Analysis
SWOT
Analysis
Company SWOT Analysis
Strengths
- Partnership with
Brandwatch
- Supplier relations
Weaknesses
- Hard to use platform
- Marked as free but those
services are limited
Opportunities
- Social media and platform
certification course
- New market: S&M firms
Threats
- Cyber Threats
- Competition
Strengths
â—Ź Popularity
â—Ź Price
â—Ź Updates
Weaknesses
â—Ź No free trial
â—Ź Lacks tutorials
â—Ź Lacks features
Opportunities
â—Ź Larger file size
â—Ź Predictive text Threats
â—Ź Cyber Security
â—Ź Competition
Competitor SWOT Analysis (Later)
Target Market
Product /
Service
-Dashboard that lets you do everything from posts to analyzing social media trends on one platform for multiple
social media platforms (instagram, twitter, facebook, linkedin, youtube, and pinterest).
-Additional features include publishing, engaging, monitoring, advertising, and analyzing.
-They also offer add-on product features such as ads, amplify, impact, insights, mobile apps, and sparkcentral
-Overall, the dashboard plays the role of a marketing manager
Product / Service
Pricing
-Offer 30 day trials before buying a plan
-Professional Plan: $49
-one user, 10 social accounts, unlimited scheduled posts, and access to all messages in one inbox
-Team Plan: $129
-3 users, 20 social accounts, unlimited schedule posts, and access to all messages in one inbox
-Business Plan: $599
-5+ users, 35 social media accounts, unlimited scheduled posts, and access to all messages in one inbox
-Enterprise Account: Varies
-unlimited users, 50 social accounts, unlimited scheduled posts, and access to all messages in one inbox
Pricing
Go-to Market
Strategy
â—Ź Hootsuite wants to become the one stop shop providing everything through their social media platform.
â—Ź Needs to improve its UX, and incorporate new features to truly become a one stop shop
Such improvements to “stories”
â—Ź Launch marketing campaign targeting small and medium businesses
Provide success stories and stress the ease of use with the new updates
Go-to-Market Strategy
Technology
Social Listening &
Analytics
Optimize
communications
strategy
Review
Management
Get ratings and brand
value
Security & Compliance
Protect investments
and assets
Content Curation
Discover authentic
and immersive
content
Marketing automation
and CRM
Integrate social and
marketing
Technology
Product
Positioning and
Messaging
Product
Positioning
and
Messaging
Features
All-in-one dashboard:
- Publishing
- Engaging
- Monitoring
- Advertising
- Analyzing
Benefits
Time efficiency:
- Manage multiple
social media
accounts
- Schedule in advance
Differentiation
Content library functionality
Advantages
- User friendly
- Easy interface
This Year’s
Program
This Year’s Programs
Brand Awareness
Hootsuite offers:
- High quality services
to multiple users.
- Easy user interface.
- Expertise and
collaborative insight.
Hootsuite has multiple
social media accounts.
Demand Generation
Easy-to-use website and
mobile application.
Contest: The Very Big
Social Makeover for Small
Business
Organizational
Enablement
Creative Services:
- Hootsuite Blog
- Hootsuite Academy
- Resources Library:
â—‹ Case studies
â—‹ Reports
â—‹ Tool kits
â—‹ Webinars
Staffing and
Execution Plan
First Quarter Second Quarter Third Quarter
Remodel UX
Conduct hiring to support
existing UX staff and begin
the UX process
Conduct testing and finalize
improved interface
Launch and provide support
New Features
Announce and assign
project to backend staff
Conduct testing and finalize
improved interface
Launch and provide support
Marketing
- Observe market and its
trends
- Conduct Primary and
Observe secondary Data
Send out emails to paying
customers informing them
of what Hootsuite is working
on
Begin campaign targeting
small and medium sized
businesses
Staffing and Execution Plan
Budget
40%
60%
Revenue
Projected to increase to
approximately 90%
since the pandemic
Expenses
Employees /
Administration. No Start-
up costs, shipping costs,
physical product cost.
Budget
-Based on the graph above, we can conclude that there will be a large
profit
Profit Projection
Evaluation and
Measuring
Evaluation/Measuring
Sales
- Monitor/ record
data
- See if there is an
increase in leads
Marketing
- Click through rate
Financial
- ROI
- Company revenue
Business
- Have a study group
to test
- Observe markets
response
Conclusion
Hootsuite needs to listen to the need and wants of consumers, better design and
easy to use software
What we would do differently:
- Had more time to do proper market research on trends
- Conducted more primary data- surveys, interviews, etc.
- Obtained more secondary data
Conclusion
Thank You!

Hootsuite Marketing Plan

  • 1.
    Hootsuite Marketing Plan Angela UrizarFinn Pardon Jasveen Kaur Tarenjit Singh Shakun Jain BUS 233 Section 1 May 20th, 2021
  • 2.
    Table of Contents 0506 03 04 01 02 Staffing and Execution Plan Budget This Year’s Program Technology Company Situational Analysis 09 07 08 Conclusion Profit Projection Evaluation and Measuring
  • 3.
  • 4.
    - Hootsuite MediaInc. is a social media marketing and management dashboard established in 2008 by Ryan Holmes - This dashboard offers their customers the ability to update their social networks, manage each of their platforms, and track their campaign results Company Description
  • 5.
    Company Goals Mission To Championthe Power of Human Connection Goals To help people connect of social media and do amazing things together Core Strength Achieve their mission and goals by connecting people within the same living community, work teams, and brands they love. 02 03 01
  • 6.
  • 7.
  • 8.
    Company SWOT Analysis Strengths -Partnership with Brandwatch - Supplier relations Weaknesses - Hard to use platform - Marked as free but those services are limited Opportunities - Social media and platform certification course - New market: S&M firms Threats - Cyber Threats - Competition
  • 9.
    Strengths â—Ź Popularity â—Ź Price â—ŹUpdates Weaknesses â—Ź No free trial â—Ź Lacks tutorials â—Ź Lacks features Opportunities â—Ź Larger file size â—Ź Predictive text Threats â—Ź Cyber Security â—Ź Competition Competitor SWOT Analysis (Later)
  • 10.
  • 11.
  • 12.
    -Dashboard that letsyou do everything from posts to analyzing social media trends on one platform for multiple social media platforms (instagram, twitter, facebook, linkedin, youtube, and pinterest). -Additional features include publishing, engaging, monitoring, advertising, and analyzing. -They also offer add-on product features such as ads, amplify, impact, insights, mobile apps, and sparkcentral -Overall, the dashboard plays the role of a marketing manager Product / Service
  • 13.
  • 14.
    -Offer 30 daytrials before buying a plan -Professional Plan: $49 -one user, 10 social accounts, unlimited scheduled posts, and access to all messages in one inbox -Team Plan: $129 -3 users, 20 social accounts, unlimited schedule posts, and access to all messages in one inbox -Business Plan: $599 -5+ users, 35 social media accounts, unlimited scheduled posts, and access to all messages in one inbox -Enterprise Account: Varies -unlimited users, 50 social accounts, unlimited scheduled posts, and access to all messages in one inbox Pricing
  • 15.
  • 16.
    ● Hootsuite wantsto become the one stop shop providing everything through their social media platform. ● Needs to improve its UX, and incorporate new features to truly become a one stop shop Such improvements to “stories” ● Launch marketing campaign targeting small and medium businesses Provide success stories and stress the ease of use with the new updates Go-to-Market Strategy
  • 17.
  • 18.
    Social Listening & Analytics Optimize communications strategy Review Management Getratings and brand value Security & Compliance Protect investments and assets Content Curation Discover authentic and immersive content Marketing automation and CRM Integrate social and marketing Technology
  • 19.
  • 20.
    Product Positioning and Messaging Features All-in-one dashboard: - Publishing -Engaging - Monitoring - Advertising - Analyzing Benefits Time efficiency: - Manage multiple social media accounts - Schedule in advance Differentiation Content library functionality Advantages - User friendly - Easy interface
  • 21.
  • 22.
    This Year’s Programs BrandAwareness Hootsuite offers: - High quality services to multiple users. - Easy user interface. - Expertise and collaborative insight. Hootsuite has multiple social media accounts. Demand Generation Easy-to-use website and mobile application. Contest: The Very Big Social Makeover for Small Business Organizational Enablement Creative Services: - Hootsuite Blog - Hootsuite Academy - Resources Library: ○ Case studies ○ Reports ○ Tool kits ○ Webinars
  • 23.
  • 24.
    First Quarter SecondQuarter Third Quarter Remodel UX Conduct hiring to support existing UX staff and begin the UX process Conduct testing and finalize improved interface Launch and provide support New Features Announce and assign project to backend staff Conduct testing and finalize improved interface Launch and provide support Marketing - Observe market and its trends - Conduct Primary and Observe secondary Data Send out emails to paying customers informing them of what Hootsuite is working on Begin campaign targeting small and medium sized businesses Staffing and Execution Plan
  • 25.
  • 26.
    40% 60% Revenue Projected to increaseto approximately 90% since the pandemic Expenses Employees / Administration. No Start- up costs, shipping costs, physical product cost. Budget -Based on the graph above, we can conclude that there will be a large profit Profit Projection
  • 27.
  • 28.
    Evaluation/Measuring Sales - Monitor/ record data -See if there is an increase in leads Marketing - Click through rate Financial - ROI - Company revenue Business - Have a study group to test - Observe markets response
  • 29.
  • 30.
    Hootsuite needs tolisten to the need and wants of consumers, better design and easy to use software What we would do differently: - Had more time to do proper market research on trends - Conducted more primary data- surveys, interviews, etc. - Obtained more secondary data Conclusion
  • 31.