Mary Holzhauer is a project manager with over 10 years of experience in communications, instructional design, and business analysis. She has worked on projects at the Pentagon, Aberdeen Proving Ground, and Fort Gordon developing strategies, managing teams, and coordinating requirements. Her experience includes positions at AECOM, CACI, Kratos Defense, C2 Technologies, and Matrikon International in roles such as senior business analyst, project manager, technical writer, and marketing coordinator.

1. MARY R. HOLZHAUER
Project Manager
mholzhaur36@gmail.com
281-928-1448
Location: Murfreesboro, TN
Qualifications Summary
An undergraduate degree in Communications and Masters degree in Instructional Design, with over 10 years of
experience, using high-stake skills in writing, editing, placement, public speaking, production and independent research to
publish logical office documents and functional software User’s Manuals. Attentive to details while focusing on the big
picture utilizing strong interpersonal skills to train, manage, and lead a diversified workforce.
Work Experience
December 2014 –March 2015
AECOM, United States Pentagon
Senior Business Analyst
Acted as Senior Analyst to Project Managers for the Washington Headquarters Services. Conducted monthly assessments
for multiple departments to pin point strengths and weaknesses within the organization. Duties include but were not
limited to:
 Analyzing process reports and projects
 Generating innovative strategies to increase the prospect of the organization
 Managing a team of analysts and analyzing their work performances
 Preparing and maintaining accurate business process reports and statements
 Advising the customers to make correct adjustments
 Determining the strengths and weaknesses of the adjustments made by the clients and suggesting areas of
improvement
 Developing and preparing status reports on monthly basis
 Updating financial metrics and business processes
 Monitoring and analyzing the requirements of future business processes of the organization
 Building and maintaining a good rapport with the potential clients
 Reviewing and editing requirements, specifications, and business metrics
June 2013-November 2014
CACI, Aberdeen Proving Ground
Project Manager
Currently provides Program Management services to senior management across all services. Works across the client's
directorates to coordinate development of new capabilities for operational use. Daily coordination between Architecture &
Engineering, Implementation, Innovation, and the Production stakeholders. Interface with all organizational areas,end
users/customers and with both foreign and domestic agencies to mitigate risks, developing and managing budgets, and
schedules. Implements project/production and organizational plans, schedules, and specifications within budgeted time
and cost constraints.
 Customer-service and goal oriented.
 Excellent oral, written, and electronic communication skills to include proficiency with Microsoft PowerPoint,
Office, and Excel.
 Ability to work independently and as a team member under tight deadlines with changing priorities.
 Ability to identify technical issues and communicate impacts to the Government points of contact.
 A strong background in leadership and problem solving in ad hoc situations.

2.  Experience with DOD / IC policies, regulation, instructions
August 2011-June 2013
CACI, Fort Gordon, Georgia
Senior BusinessAnalyst
Last three years supported TCM N&S/PD COMSEC as a COMSEC subject matter expert (SME). Executes structured
analysis of all Army COMSEC requirements and provide coordination and management for the integration of Army Key
management initiatives into current and future Army tactical telecommunications systems (JTRS, FCS, WIN-T,and other
Battle Command Systems, (BCS)).
 Participated as the IA/COMSEC SME to assist Army research,testing and development agencies in the definition
of future force technologies, employment strategies and future force structures.
 Published COMSEC/INFOSEC/IA Requirements documentation as required including Concepts of Operation
(CONOPS) documents,field manuals, Capabilities Production Documents, and on-line doctrine and training data
sources.
 Assisted with ensuring the integration of future programs and operational requirements are documented in the
appropriate documentation, define/refine unique U.S. Army requirements addressed in requirements
documentation and ensured requirements integration within proposed programs.
 Attended and participated in meetings and conferences,program status,design and production reviews in support
of COMSEC Modernization in the continental United States (CONUS) or outside the continental United States
(OCONUS) and provide progress/status reports.
May 2006– Aug 2011 Senior Information Assurance Business Analyst
Kratos Defense and Security Solutions, Fort Gordon, Georgia
Worked closely with military subject matter experts (SMEs) to ensure that technical information is authored and presented
clearly, logically, and accurately. Represented the Army Network Operations community by serving as a speaker and
representative to the civilian/military sector on issues related to promotion of Services programs as well as producing
thorough briefings, out briefs and follows up with points of contact. Continues to work with program managers to gather
vital information concerning communications security throughout the Army and how it is used through the chains of
command.
 Performed combat development activities for tactical/strategic network operation and associated systems.
 Participated in developing and designing an Interactive Multi-Media Instructional (IMI) package for the United
States Army to promote distance learning and sustainment education.
 Reviewed technical curriculum, interviews subject matter experts, refines jobs tasks, and documentation analysis
to determine training and education for Army communication security specialists.
 Developed and produced technical information for submittal to SMEs and commanders in order to define true
communication security requirements for the Warfighter.
 Assumed the role of SME for current leadership, and oversee the IMI project from RFP to delivery. This process
included focus group testing after a test launch of the course, as well as alpha and beta testing for quality control
before deployment.
August 2005 – May 2006: Technical Writer/Editor/Graphics Illustrator
C2 Technologies, Fort Gordon, Georgia
Performed daily duties as a doctrine writer, editor, and illustrator for multiple publications. Researched,developed, and
managed communications and information technology related to operational and organizational plans, concepts, doctrine,
studies, and architecture products. Developed and presented briefings and timelines to Joint and Army agencies, industry,
and foreign governments. Responsibilities included maintaining a file of all approved editorial changes and other relevant
information, providing continuity to a project during a turnover or writers, comparing the manuscript with the outline and
making or recommending necessary adjustments, acting as a test reader,minimizing wordiness and redundancy, ensuring
adherence to prescribed format, ensuring consistency of writing style between different contributing writers, and
complying with pertinent regulations.
 Researched,developed, and edited Field Manual Interim (FMI) 6-02.70, FMI 6-02.71, FMI 6-02.60, FMI 6-
02.43, FMI 6-02.30, FMI 6-02, ST 6-02.24, and FMI 6-02.45.
 Reviewed Army publications for duplicated and overlapping coverage,conflict with prescribed policy, and
questionable or controversial statements.

3.  Developed instructions, manuals, and directives, prepared letters of instruction, and wrote supplements and
directives to implement requirements that pertain to the Services.
January 2005 – August 2005:Program Manager/Technical Writer/Editor
Matrikon International, Houston, Texas
Worked directly for the Regional Manager of a major international industrial software development
corporation. Responsibilities included planning, development, assembly and analysis of documentation for special studies
and projects in support of Regional Manager. Also developed, edited, and published computer operations manuals for
Matrikon’s computer software applications. Worked with programmers, technicians, and engineers in order to ensure all
sections and paragraphs were logically sequenced,and presented a clear thought process that can be easily understood by
each user of the manual. Developed graphics, charts,pictures and other illustrations that were included in the manuals.
 Coordinated training requirements, prepared travel orders for the sales-force to include making hotel, airline,
and related reservations for Regional Manager and Team Leaders.
 Organized the software-training courses,meetings and video teleconference (VTC) sessions for the sales-
force,Team Leaders and Regional Manager.
 Independently researched,compiled, reviewed, and evaluated data for assigned projects.
 Responsible for analyzing market research information as it pertained to each functional area located within
the division as well as the command to include: Customer Feedback,Corporate Prism, Focus Groups, and
other surveys and data research as required.
June 2000 – March 2004:Marketing Coordinator/Technical Editor/Graphics Illustrator
D.E. Harvey Builders,Houston, Texas
Worked as an assistant Marketing Coordinator and Editor for a major commercial construction corporation that built 30 –
70 story office buildings. Responsible for all cost reporting and customer tracking. Consolidated input from other
corporate divisions for use in preparation of quarterly productivity reports. Microsoft Office applications were used to
execute productivity studies and publish marketing documentation.
 Developed, edited and published operation manuals for construction procedures and services.
 Used automation software such as graphics, Microsoft Word, databases,and spreadsheets to prepare a variety
of correspondence and reports.
 Planned, organized, and directed the marketing program ensuring that all aspects of the program comply with
legal and regulatory requirements and meets customer needs.
 Developed graphics to include charts,pictures and other illustrations that were used in corporate
documentation.
 Responsible for analyzing market research information as it pertains to each functional area located within the
division as well as the command to include: Customer Feedback, Corporate Prism, Focus Groups, and other
surveys and data research as required.
Education
Master's Degree – Instructional Design
Education
Troy University
2009
Bachelor's Degree – Communications and Marketing
Communication & Journalism
University of St. Thomas (TX)
2004

4. Additional Skills/Certifications
Name Last Used Level Years Used
Customer Service Current Expert 8
Graphics Editing Current Expert 8
Designer Illustration Current Expert 8
Desktop Publishing Current Expert 8
Editing Current Expert 8
Program Policy Coordination Current Expert 5
Information Assurance Current Expert 5
Information Security Current Entry Level 2
Clearances
Level Agency Investigated Granted Polygraph
SECRET Department of Defense 02/27/2007 07/24/2007 none
References:
Mr. Bill Little 706-791-6264
Jean Barnak 703-614-4893
Bruce Ellis 713-829-8898