Hitender Sharma is a senior engineer with over 9 years of experience in the telecom industry. He has extensive experience working with protocols like Diameter, UCIP, SMPP, and SMS gateways. Some of his key skills include Linux administration, network protocols, and telecom software testing. He is currently seeking opportunities to utilize his expertise in protocol integration and testing, product deployment, and operations and maintenance.

1. HITENDER SHARMA Passport NO: H8954802.
S/O SH. BAL KRISHAN E-mail: hitendersharma77@gmail.com
Present: Hyderabad Mobile: +919419100880.
D-O-B: 15th
AUG 1977.
Permanent : Jammu
Objective
To encase ample capabilities in a secure and dedicated manner in your esteemed organization, which will help me
to explore myself fully and realize my potential and also fulfill my responsibilities and organizational goal.
HIGHLIGHTS OF EXPERIENCE
9+ years of experience in telecom VAS Industry.
At IMIMOBLE
I am associated with Imimobile Pvt limited since 2006 with 6 years and 11 months as an Engineer for BSNL and
Aircel in Jammu and 2 year and 11 months of experience in gateway team -Hyderabad for Telecom VAS products
campaign manager, messaging gateway, profile manager, billing and messaging (OBD, SMS, MMS, USSD) gateway
modules deployment, integration and end to end testing that Includes Diameter, UCIP, SMPP and MM7Protocols,
web application testing (Apache Tomcat) and manual testing.
ProjectWiseExperience
Dec 2006 to 2012. Complete 6 years and 11 months
Worked on VAS Servers elements with installation, implementation and commissioning, Operations on VAS site
with Validation of Nokia and Ericsson Network for BSNL and Aircel (J&k)
PROFESSIONAL EXPERIENCE:
ORGANISATION: IMIMOBILE P.V.T LTD.
DESIGNATION: Trainee to Engineer Operations
PLATFORM: Windows 2008 Server
SOFTWARE: MySQL, java, Tomcat,
PROFILE: IMPLEMENTATION AND COMMISSIONING OF SERVER.
O&M RELATED ACTIVITY HAS BEEN PERFOMED FOR ENTIRE SITE.
PROJECT: BSNL and Aircel CRBT TUNE J&K, INDIA.
JOB PROFILE:
1. Server maintenance activity, daily report analysis, PRBT track sheet and modification related activity.
2. Implementation of OBD as per the schedule after testing the Menu and Downloads.
3. Liaison with the Client for Optimization of PRBT services and providing suggestions for improvements.
4. USSD Message report, Mlogserver detail report, BSNL and Aircel Complaint report, Cross Promotion Message report,
Album/Song search report and IVR testing report fetching on daily basis.
5. Annual replacement of live server’s Hard disk with data backups, integration of all application, software and Schedules.
6. Ensuring media availability by rectifying local E1 or connectivity failures, when problems arise in PCMs, TM, WAN
Connectivity, Signaling Link and HLR Link.

2. Major Tasks Performed
 BSNL and Aircel IVR PORTAL 56263 -AT (Acceptance test), GSM CRBT and CDMA CRBT AT performed successfully.
 Launch of OBD Service in Jammu and Kashmir.
 Maintaining a 40% penetration base ofVAS service - PRBT subscribers.
 Launch of new services as loop on 56700 and 56777 , ASR for 56799,56700 XX Multimode’s short codes, BADAPAC K,
Buy 1 get 1,CHOTAPACK ,chotapack OBD, SONGPACK, Song pack OBD’s, try & buy 15 days, *9 , try shuffle , CRBT
LITE, DAILY PACK, Cricket on Ipplayer, Song pack on IVR , BT codes, M-Search, OBD, Star copy.
 Integration of all MSC’s for Centralization of traffic and IVR. A pipeline Architecture approach was followed to integrate all
MSS to central GMSS
 SuccessfullyMigrated the Signaling from Nokia to Ericsson for VAS services.
 Migration of E1’s.TraditionallyTDM Circuit was closed and makes a new pipeline towards the GMSS from our servers.
 Expansion of Signaling LINKS.To make from 8 signaling links to 16 signaling Links.
 Wan Link Migration using an MBPN Architecture approach to IP Based Connectivity.
2 years and 11 months of Telecom Software and protocol testing Experience.
Experience Summary
Company Designation Period
Imimobile pvt limited Senior Engineer DEC 2013 To Till Date.
SMSGATEWAY: Installation, configuration, ESME’s Definitions, DB backup Network backup, performing testing in major
sites in Airtel and MTN Africa, Aircel Pan India, BSNL, Econet yumobile projects.
MESSAGING GATEWAY: Installation, configuration, ESME’s Definitions, DB backup Network backup, performs operation
and maintenance major Projects of Telenor,BSNL,Aircel In India. Ooredoo in manyanmar,Etisalat in Sirlanka, Mobitel In
Srilanaka, Ncell in Nepal.
CAMPAIGN MANAGER: Installation, Configuration, DB backup Network backup, performs operation and maintenance in
major Projects Aircel (PAN INDIA), BSNL (north and west), Ooredoo in manyanmar,Etisalat in Sirlanka, Mobitel In Srilanaka,
Ncell in Nepal.
Experienced in Diameter and UCIP application configuration as per the protocol standard.
Involved in diameter application up gradations, according to the new features in diameter standard protocol.
Planning and configuration management of Diameter products.
Prior experience in doing the inter operator testing of diameter interface with CCN and IN nodes.
Performing Testing, Migration, upgrade, configuration, planning on Diameter products and interfaces.
Experience in debugging the protocol standard errors, troubleshooting the production environment issues, analyzing the
Diameter Request Response PDU packets, verifying AVP information sending using wire shark tool.
Experience in writing SQL Queries, Platform installation and up gradation.
Proper CR closing by concluding the test cases performed post changes done in production server (Wire shark trace logs
and platform support logs.
Responsibilities:
Involved in the Group discussion with Client for understanding the requirement and raised the pre requisites points before
moving to the application development.
Pre requisites (Diameter CCN node Server and Client Login Credentials (CCN IP , port , Origin Host, Origin Re alm,
Destination Host , Destination Realm AVP Information for CER PDU configuration ), Sample CCR request packet (Charging
related AVP information ) for CCR PDU configuration on Web application, type of Charging (money based or Diameter
Client has to send Service related to information in CCR packet)).

3. Understood that Charging will happen by sending the price information unit value in CC –Money AVP code (413), Value
Digits AVP code (447). Value has to send dynamically in all CCR packets.
Preparing the project initiation form with mentioning the charging flow requirements to the development team.
Preparing the Diameter application test bed Setup on test bed server and performing the online testing with operator by
enabling the Wire shark interfaces in Serve level. Once the manual Charging request initiated by Client Application using
test MSISDN and the same need to be verified on Server Level and operator has confirm the test Case.
Configured all the Content Types with respect to the prices defined at IN level, also at application level once the
Configuration done verified all the Test Cases for all available Content types.
Cross verified the prices deducted for each manual requests given and same has noted in UAT sheet.
Taking the approval from operator on UAT performed and confirmation for production move.
Once the test Case is accepted by operator then further application moved to live production server with proper change
process.
Skills
HARDWARE Pentium, Servers and workstations
OPERATING SYSTEM Ms-Dos, Netware 3.x/4.x,Windows-NT,XP,UNIX,LINUX
SERVER Windows -2000 Server, Windows Advance Server, Windows-2003 Server
CLIENT Windows 2000 Professional, Windows-XP Professional
PROGRAMMINGLANGUAGES C,C++, V.B. , Core Java
DATABASE Sql, Ms Sql Server 2000 ,Ms-Access
FRONT END Visual basic, Java, Devloper-2000
RDBMS My-SQL
TelecomTechnologies GSM,EDGE,UMTS,LTE
Operating System Windows XP, Linux, Red hat.
Scripting Languages Shell Scripting.
TelecomProtocol ISUP, SCCP,CAMEL,DIAMETER,UCIP,SMPP,SIP
Wired Technologies ISDN, PSTN, SS7.
Networking TCP/IP, UDP, ARP, RARP, ICMP, RIP, BGP and OSPF.
VoIP Protocols RTP, RTCP, RTSP,SIP
VoIP -Tools & Technologies
SIP -- Web application (Apache tomcat), MySQL, C++ mlogserver, DCC protocol
Network Analyzer Tool Wire shark, Ethereal trace
Charging System: CCS 3.5, AIR, CCN, OTA
Linux Administrator: Red hat installation, File System management, User Administration, Swap management,
Performance tuning and monitoring, FTP, LVM, DNS, SAMBA, DHCP, YUM, virtualization, kick start installation, RPM,
backup & restore, apache web server, raid level, TCP wrapper, NIS, NFS
Window server Administration: Active Directory Management, Group Policy Management, trust relationship, RODC, DNS,
IIS, DHCP, Remote Desktop services, WDS, Backup & Recovery
Knowledge: IMS, EPC, E-UTRAN, SIP.
Wire shark Traces Known: SIP, SMPP, TCP, STP

4. Projects
- Voice PRI set-up,included
o Hardware knowledge
o Telecommbasicskill
o CoordinationwithTelco.
o Functional/load/sanitytesting.
o Keepingstakeholderinloopforall updates
- ATI implementationforOutbound calls
o User status check before initiatingpromotional calls
o Developedalgorithmandcoordinatedwithdevelopersonsame
1. Project ATI (any time interrogation) Integration
Client: Aircel/BSNL
OperatingSystem: Linux centOS
Tools &
Technologies
Webapplication(Apache tomcat),MySQL,C++ mlogserver,DCCprotocol Scapv2.o
Technical specificdocument.
Role Played Deployement/TestEngineer
Team Size: 3
Duration May 2014 to Oct 2014
NON-TECHNICAL SKILLS
 Organizational, communication and coordination skills
 Excellent skills in troubleshooting and debugging the most complex errors that can occur in the
development process
 Expert in multi-tasking and productivity.
 Open to new avenues in career
 Can work continuously for long periods without losing focus and patience
 Team worker and flexible to improvise the resources with maximum result.

5. ACADEMIC PROFILE / ACHEIVEMENTS
2014 onwards – Pursuing
 MBA –IT (Master in Business Administration) fromSymbiosis
2005– 2006
• MCA-CS (Master in Computer Science) From Indira Gandhi National Open University with 60%
2004-2005
 ADCA-CS (Advance Diploma in Computer Science) From Indira Gandhi National Open University with 63%
2000-2003
 BCA-CS (Bachelor in Computer Application) FromIndira Gandhi National Open University with 62%
2001-2002
 A-Level(DOEACC) From National Instituteof Electronic and information Technology with C-Grade
1999-2000
 O-Level (DOEACC) From National Instituteof Electronic and information Technology with C-Grade
1994-1995
 JKBOSE (Jammu and Kashmir state board of school education),ClassXII in:English, Accountancy,Business Studies,
Business Mathematics 58%
1992-1993
 Central Board of Secondary Education, Class X in:English,Hindi,Mathematics,Science, Social Science62%
Special Achievement
Immobile Awards: -
 Star of the Immobile: -Key Role played in Airtel Africa project for high revenue generations by implementing the new features
on Diameter Charging platform and SMS Priority level mentioning to the SMSC, troubleshooting on charging related issues and
optimizing the diameter standard error codes coming from Various CCN node platforms.
Pat on the back: Excellent contribution in new Diameter application integration, analysis and documentation of billing flows.
Declaration:
I consider myself familiar with Information Technology Industry Aspects. I am also confident of my ability to work in a
team.
I hereby declare that the information furnished above is true to the best of my knowledge.
DATE: NOV -2016 HITENDER SHARMA
PLACE: Hyderabad