The document discusses continuous improvement methods Kaizen and Kanban. It describes how Kaizen focuses on incremental improvements through eliminating waste and errors. Kanban is a pull-based system used by Toyota to regulate workflow between production steps using signal cards to trigger activity only when needed. The document provides details on how Kanban was developed based on observations of US supermarkets and implemented at Toyota to improve production efficiency.
LESSONS LEARNED FROM COACHING 50+ KANBAN TEAMS (CHRISTOPHE ACHOUIANTZ) - LKCE13Lean Kanban Central Europe
In this experience report, we present the lessons we have learned during a three years-long journey coaching more than 50 teams in using the Kanban method at Sandvik IT. We share our experience gathered when introducing, supporting and scaling Kanban systems with the purpose to improve the organization as a whole. Based on validated experiments and facts, we present:
How we use the Kanban method to create a culture of continuous improvements.
How we introduce Kanban to often overburdened teams using a one-day kick-start workshop, and how this workshop evolved into what is described in the “The Kanban Kick-start Field Guide”.
How we help teams to improve their kanban system using a depth-of-kanban coaching tool.
How we discovered the key role that management plays in maintaining the will to improve continuously, and our experiments on how to nurture it.
How we keep track of the improvement capability of the various teams and how we act on it.
How we scale our coaching capability to help even more teams.
This talk is a direct continuation of our LKCE11 talk “Igniting Change in 20 teams within 6 months”.
The Lean Kanban Systems Training Module v2.0 includes:
1. MS PowerPoint Presentation including 83 slides covering an Introduction to Lean Management, Benefits of Lean Kanban Systems, Kanban Size Calculations, Three Types of Kanban Systems - Single Card Kanban - Dual or Machine Card Kanban - In-Process Kanban, and a Step-by-Step Kanban Implementation Process.
Change the way you work: Lessons from other industriesSDL Trados
Presented at the SDL Trados Forums 2013, these slides presented by SDL’s Vice President of Translation Productivity, analyses the methodologies and supply chains of large industries and relates it back to the translation and localization industry.
Value Stream Mapping is a key component of Value Stream Management – the process by which Lean concepts and tools are utilized to minimize waste and promote one piece flow pulled by customer demand through the entire operation.
LESSONS LEARNED FROM COACHING 50+ KANBAN TEAMS (CHRISTOPHE ACHOUIANTZ) - LKCE13Lean Kanban Central Europe
In this experience report, we present the lessons we have learned during a three years-long journey coaching more than 50 teams in using the Kanban method at Sandvik IT. We share our experience gathered when introducing, supporting and scaling Kanban systems with the purpose to improve the organization as a whole. Based on validated experiments and facts, we present:
How we use the Kanban method to create a culture of continuous improvements.
How we introduce Kanban to often overburdened teams using a one-day kick-start workshop, and how this workshop evolved into what is described in the “The Kanban Kick-start Field Guide”.
How we help teams to improve their kanban system using a depth-of-kanban coaching tool.
How we discovered the key role that management plays in maintaining the will to improve continuously, and our experiments on how to nurture it.
How we keep track of the improvement capability of the various teams and how we act on it.
How we scale our coaching capability to help even more teams.
This talk is a direct continuation of our LKCE11 talk “Igniting Change in 20 teams within 6 months”.
The Lean Kanban Systems Training Module v2.0 includes:
1. MS PowerPoint Presentation including 83 slides covering an Introduction to Lean Management, Benefits of Lean Kanban Systems, Kanban Size Calculations, Three Types of Kanban Systems - Single Card Kanban - Dual or Machine Card Kanban - In-Process Kanban, and a Step-by-Step Kanban Implementation Process.
Change the way you work: Lessons from other industriesSDL Trados
Presented at the SDL Trados Forums 2013, these slides presented by SDL’s Vice President of Translation Productivity, analyses the methodologies and supply chains of large industries and relates it back to the translation and localization industry.
Value Stream Mapping is a key component of Value Stream Management – the process by which Lean concepts and tools are utilized to minimize waste and promote one piece flow pulled by customer demand through the entire operation.
In the ever-evolving landscape of business, adaptability and progress are paramount. Enter Kaizen, a Japanese philosophy that's making waves in industries worldwide. Kaizen, which translates to "continuous improvement," is a strategic approach that thrives on the power of incremental change. This philosophy champions the belief that small, consistent improvements can lead to substantial transformations.
In this SlideShare presentation, we explore the essence of Kaizen and its profound impact on organizations aiming to stay competitive and relevant in the fast-paced market. We'll delve into its core principles, the methods used for its application, and real-world success stories of companies that have harnessed the power of Kaizen.
Discover how Kaizen empowers employees, enhances operational efficiency, and cultivates a culture of innovation and excellence. Learn about the tools and techniques that drive this philosophy and understand the pivotal role of leadership in its implementation.
With Kaizen, your organization can not only keep pace with market changes but also surge ahead. Join us on this journey of continuous improvement and see how Kaizen can transform your approach to business, one small step at a time.
For more detail https://mygreendot.co.in/kaizen-implementation/
Essence of agile gives flavor of Agile and its core principles, highlighting how it can give real time benefits. I developed this asset, based on my certified knowledge and my years of experience in handling Agile projects, transitioning from waterfall to Agile and transforming business.Best used for 1 day workshop.
During the module, we will run a lean improvement simulation. This simulation will involve your team running a ‘bad’ process alongside another team and through various iterations of improvement turning it into a ‘good’ process.
The team project report needs to analyse the decisions that you made during the simulation.
You should present some of the key data from the simulation – WIP, throughput time and improvement decisions. The report should then analyse what happened using process improvement and lean terminology.
In particular, the report should identify what happened (in terms of the decisions that you made) the impact of these decisions on the operation and then lastly make recommendations for what might be done differently next time (key learning points)
Please note:
• Limit your work to 8 pages
• The page count is all-inclusive and includes any graphs, tables, or references.
• As a formatting guideline use: Arial 12 point with 25mm margins on all four sides, A4 paper
• Cover pages, etc. are not required.
Productivity Improvement by Applying DILO (Time and Motion) and Lean PrinciplesIJERA Editor
In recent years, service industries are struggling to improve their processes efficiencies. Lean principles and the methodologies are becoming a prime problem solving approaches to perform the operational processes with a minimum non-value adding activities resulting in reduced wait time, movements, defect rates and other delays in the process. This paper addresses the implementation of lean principles in a one of the service organizations. The main objective of this paper is to draw the As-Is process map, conduct process analysis to identify non-value added activities, capture the time using DILO (day in a life of…), simplify or eliminate the same and improve efficiency of the process. Through the application of lean principles the As-Is and To-Be process maps are constructed to improve the operational processes by identifying different waste and its sources of wastes. A noticeable reduction in processing time is observed in the process by simplifying and eliminating the non value added activities in the process. This case study can be useful in developing a more generic approach to design lean environment
Lean Quick Changeover (SMED) Training ModuleFrank-G. Adler
The Lean Quick Changeover (SMED) Training Module v2.0 includes:
1. MS PowerPoint Presentation including 65 slides covering an Introduction to Lean Management, The Seven Lean Wastes, Lean Kaizen Events, and a Step-by-Step Changeover Time Reduction (SMED) Process.
2. MS Excel Changeover Time Analysis Worksheet Template
Agile non-functional testing for a digital bankDavid Morris
This was presented on 8 December 2017 at the Agile Testing and Automation Day held at the Carlton Hotel in Singapore. It highlights the practical challenges in identifying and delivering non-functional requirements in an agile way for a digital bank initiative in a legacy bank. A pragmatic way to structure an agile team to deliver non-functional improvements is described, with some practical tips.
Had a heaven sent opportunity to carry out a half a day workshop on business process management.
Conducting lean six sigma workshops to allow organizations including not for profits to harness the true potential of lean six sigma - transactional cost reductions and waste removal. To identify and mitigate risk in projects to achieve efficiency and productivity gains
Was also a panellist along with Deloittes and the kaizen Institute on a lunchtime webinar on process re-engineering
How to Deliver a Successful Oracle E-Business Suite UpgradeCapgemini
Business growth is a key driver for Smiths Medical. Learn how Smiths Medical went through an assessment with Capgemini to arrive at a plan for an Oracle upgrade, including the key drivers in performing this project rather than adopting other solutions and how this evaluation gave Smiths Medical insight into the overall cost and program timelines.
This presentation covers the joint collaboration between Smiths Medical and Capgemini in implementing a global upgrade (from Release 11 to Release 12.1.3) within a short 10 months. You will also learn how this Oracle E-Business Suite upgrade provides a robust technology platform enabling Smiths Medical to drive functional transformation and realize its business objectives.
Presented at Oracle OpenWorld 2014.
http://www.capgemini.com/oracle
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
In the ever-evolving landscape of business, adaptability and progress are paramount. Enter Kaizen, a Japanese philosophy that's making waves in industries worldwide. Kaizen, which translates to "continuous improvement," is a strategic approach that thrives on the power of incremental change. This philosophy champions the belief that small, consistent improvements can lead to substantial transformations.
In this SlideShare presentation, we explore the essence of Kaizen and its profound impact on organizations aiming to stay competitive and relevant in the fast-paced market. We'll delve into its core principles, the methods used for its application, and real-world success stories of companies that have harnessed the power of Kaizen.
Discover how Kaizen empowers employees, enhances operational efficiency, and cultivates a culture of innovation and excellence. Learn about the tools and techniques that drive this philosophy and understand the pivotal role of leadership in its implementation.
With Kaizen, your organization can not only keep pace with market changes but also surge ahead. Join us on this journey of continuous improvement and see how Kaizen can transform your approach to business, one small step at a time.
For more detail https://mygreendot.co.in/kaizen-implementation/
Essence of agile gives flavor of Agile and its core principles, highlighting how it can give real time benefits. I developed this asset, based on my certified knowledge and my years of experience in handling Agile projects, transitioning from waterfall to Agile and transforming business.Best used for 1 day workshop.
During the module, we will run a lean improvement simulation. This simulation will involve your team running a ‘bad’ process alongside another team and through various iterations of improvement turning it into a ‘good’ process.
The team project report needs to analyse the decisions that you made during the simulation.
You should present some of the key data from the simulation – WIP, throughput time and improvement decisions. The report should then analyse what happened using process improvement and lean terminology.
In particular, the report should identify what happened (in terms of the decisions that you made) the impact of these decisions on the operation and then lastly make recommendations for what might be done differently next time (key learning points)
Please note:
• Limit your work to 8 pages
• The page count is all-inclusive and includes any graphs, tables, or references.
• As a formatting guideline use: Arial 12 point with 25mm margins on all four sides, A4 paper
• Cover pages, etc. are not required.
Productivity Improvement by Applying DILO (Time and Motion) and Lean PrinciplesIJERA Editor
In recent years, service industries are struggling to improve their processes efficiencies. Lean principles and the methodologies are becoming a prime problem solving approaches to perform the operational processes with a minimum non-value adding activities resulting in reduced wait time, movements, defect rates and other delays in the process. This paper addresses the implementation of lean principles in a one of the service organizations. The main objective of this paper is to draw the As-Is process map, conduct process analysis to identify non-value added activities, capture the time using DILO (day in a life of…), simplify or eliminate the same and improve efficiency of the process. Through the application of lean principles the As-Is and To-Be process maps are constructed to improve the operational processes by identifying different waste and its sources of wastes. A noticeable reduction in processing time is observed in the process by simplifying and eliminating the non value added activities in the process. This case study can be useful in developing a more generic approach to design lean environment
Lean Quick Changeover (SMED) Training ModuleFrank-G. Adler
The Lean Quick Changeover (SMED) Training Module v2.0 includes:
1. MS PowerPoint Presentation including 65 slides covering an Introduction to Lean Management, The Seven Lean Wastes, Lean Kaizen Events, and a Step-by-Step Changeover Time Reduction (SMED) Process.
2. MS Excel Changeover Time Analysis Worksheet Template
Agile non-functional testing for a digital bankDavid Morris
This was presented on 8 December 2017 at the Agile Testing and Automation Day held at the Carlton Hotel in Singapore. It highlights the practical challenges in identifying and delivering non-functional requirements in an agile way for a digital bank initiative in a legacy bank. A pragmatic way to structure an agile team to deliver non-functional improvements is described, with some practical tips.
Had a heaven sent opportunity to carry out a half a day workshop on business process management.
Conducting lean six sigma workshops to allow organizations including not for profits to harness the true potential of lean six sigma - transactional cost reductions and waste removal. To identify and mitigate risk in projects to achieve efficiency and productivity gains
Was also a panellist along with Deloittes and the kaizen Institute on a lunchtime webinar on process re-engineering
How to Deliver a Successful Oracle E-Business Suite UpgradeCapgemini
Business growth is a key driver for Smiths Medical. Learn how Smiths Medical went through an assessment with Capgemini to arrive at a plan for an Oracle upgrade, including the key drivers in performing this project rather than adopting other solutions and how this evaluation gave Smiths Medical insight into the overall cost and program timelines.
This presentation covers the joint collaboration between Smiths Medical and Capgemini in implementing a global upgrade (from Release 11 to Release 12.1.3) within a short 10 months. You will also learn how this Oracle E-Business Suite upgrade provides a robust technology platform enabling Smiths Medical to drive functional transformation and realize its business objectives.
Presented at Oracle OpenWorld 2014.
http://www.capgemini.com/oracle
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
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Personal development courses are widely available today, with each one promising life-changing outcomes. Tim Han’s Life Mastery Achievers (LMA) Course has drawn a lot of interest. In addition to offering my frank assessment of Success Insider’s LMA Course, this piece examines the course’s effects via a variety of Tim Han LMA course reviews and Success Insider comments.
Acetabularia Information For Class 9 .docxvaibhavrinwa19
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Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
Herramientas administrativas para organizaciones de ingeniería
1. KAIZEN AND KANBAN
Quality Management Systems
10/11/2014
1
Benavides Kevin
Bolaños Michael
Diaz Alejandro
Rodríguez Simón
Electronic Engineering Students -
University of Nariño – 2014. The ideas and
conclusions in this presentation reflect the
views of the authors and not of the
institution.
2. KAIZEN
method is for continuous
improvement
10/11/2014
Benavides, K. Bolaños, M. Diaz, A.
Rodríguez, S.
2
3. Kaizen is a great method for continuous
improvement.
All progress of change should begin with a
decision and must progressive in time.
The Kaizen enemy is the complacency
The time is a strategic resource.
Today is better than yesterday and
tomorrow will be better than today!
Continuous improvement in the logistics
activities [1].
10/11/2014
Benavides, K. Bolaños, M. Diaz, A.
Rodríguez, S.
3
4. Excessive movement over operation, it
generates significant loss time in the
performance thereof.
The wrong management of information,
resources, and activities programming.
The wrong storage management,
generating increases in operating costs for
immobilized assets.
10/11/2014
Benavides, K. Bolaños, M. Diaz, A.
Rodríguez, S.
4
5. -Poor organization about layout, the
operation should have a consistency and
be successive; logical. A case is that the
storage sector is integral with the receipt
of goods, to avoid excessive distances
and unnecessary handling of
merchandise.
-Problems with computer systems in the
parameterization, because data systems
(often admitted by us) wrongly, that are
not consistent and generate
incompatibility errors between reality and
what is administratively obtained.
10/11/2014 Benavides, K. Bolaños, M. Diaz, A. Rodriguez, S. 5
6. Features Kaizen
- Total quality control [2]
- System of Just in Time (JIT)
- Productive maintenance program
"Quality Circles"
- Suggestions for improvement
generated by all sectors
- Making of policy entrepreneurs
10/11/2014 Benavides, K. Bolaños, M. Diaz, A. Rodriguez, S. 6
7. Discard the idea
of improvised
arrangements
Think of how to
do it, not that I
can do
Basic Rules
There are 5 basic rules
Not making
excuses, start to
wonder why it
happens so often
Not seek
perfection hastily,
looking first 50%
of target
If you make a
mistake, correct it
immediately
10/11/2014 Benavides, K. Bolaños, M. Diaz, A. Rodriguez, S. 7
8. REAL CASE
Improving the productivity of any area or
section in any business, by implementing
various techniques and work philosophies,
techniques Manufacturing and
troubleshooting, based on the training of
workers
10/11/2014 Benavides, K. Bolaños, M. Diaz, A. Rodriguez, S. 8
9. KANBAN
"A production
system highly
effective and
efficient"
10/11/2014 Benavides, K. Bolaños, M. Diaz, A. Rodriguez, S.
10. Decade of
the 50th
Japanese Companies Carried out and
demand forecasts,
according to the
results, placed
products.
Therefore
The market was not
able to consume
such quantities, and
the clientele was not
satisfied, because
their preferences
were not
considered.
They made a
study tour in
the United
States
The sections of the
supermarket has a
limited capacity of
products
made available to
customers.
When these
products reach a
minimum level, the
head of the section
delivers store
products and
replenishes the
amount that has
been consumed.
Increase
Idea to meet the actual
demand of consumers would
be the main objective, while
minimizing the time of
delivery, the quantity of
goods in stock and costs.
10/11/2014 Benavides, K. Bolaños, M. Diaz, A. Rodríguez, S.
11. KANBAN is a working system that provides
better workflow to split a production process in
several phases preferably defined, it is an
automatic address that provides information
about what is to be produced.
• • In what quantities
• • With which ways
• • As transport
10/11/2014 Benavides, K. Bolaños, M. Diaz, A. Rodríguez, S.
12. Above
Each phase of the
project to
complete its task
successfully.
Forcing
Getting a quality
product,
Ending the
chaos.
That may be
Under normal
conditions
where raw
speed.
10/11/2014 Benavides, K. Bolaños, M. Diaz, A. Rodríguez, S.
13. Fundamentals:
1. Start with what
you do now.
2.Accept the change.
3.Observe the
current process,
roles and
responsibilities of
each.
4.Leadership at all
levels.
KANBAN
Implementations
1. Training for all
staff.
2. KANBAN in the
most problematic
components.
3. KANBAN in the
other components.
4. Review of KANBAN
system, reorder
points and reorder
10/11/2014 Benavides, K. Bolaños, M. Diaz, A. Rodrlígeuevze, Sl.s.
14. Electronic KANBAN
Providers or
Storage.
Should
Providing the
components of the
production line when
these are required, so
that no intermediate
storage in production
areas.
Designed for.
Controlling the supply
of containers to the
assembly lines, by
controlling the
minimum stock of
parts.
System
This
Functions
• Registration of parties
• Information and reports.
on the status of the
store.
• Operations or
movements made.
Opera
under
Automatic scheme
selection of parts
based on demand.
monitoring the
movements input
and output, and
comparing whether
the current stock is
less than the
minimum stock.
10/11/2014 Benavides, K. Bolaños, M. Diaz, A. Rodriguez, S.
15. Toyota emerged in the early 50s, dividing the process into well-defined phases
that had to cover correctly to move to the next phase, ensuring a quality product.
with different phases, teams and the requirement that each part of the program to
create work properly and be of the highest quality possible.
The Kanban method in its modern version applied to software was used for the
first time at Microsoft, and has since been applied in hundreds of projects around
the world.
10/11/2014 Benavides, K. Bolaños, M. Diaz, A. Rodríguez, S.
16. Como se mueve KANBAN en TOYOTA.
1.-When the necessary parts in the assembly line will be used first, a
kanban transport is collected and placed in a specific position.
2.-A worker carries Kanban to the previous process to get processed
parts, removes a kanban production of a pallet of processed pieces
and place in a default position.
3.- WIP kanban or retired pallet production in the previous process,
serves as order card and work instruction that promotes the processing
of semi-processed stocked parts from the previous process.
4.-When this occurs, the corresponding output card preceding the
previous process is removed from a pallet of semi-produced and
replaced by a transportation kanban parts.
10/11/2014 Benavides, K. Bolaños, M. Diaz, A. Rodríguez, S.
17. o http://ieeexplore.ieee.org/xpl/articleDetails.jsp?tp=&arnumber=725473&query
Text%3Dkanban
o http://ieeexplore.ieee.org/xpl/articleDetails.jsp?tp=&arnumber=6614747&quer
yText%3Dkanban
o http://ieeexplore.ieee.org/xpl/articleDetails.jsp?tp=&arnumber=6761391&quer
yText%3Dkanban
o http://ieeexplore.ieee.org/xpl/articleDetails.jsp?tp=&arnumber=6225976&quer
yText%3Dkanban
o http://ieeexplore.ieee.org/xpl/articleDetails.jsp?tp=&arnumber=6068363&quer
yText%3Dkanban
10/11/2014
18. REFERENCES
[1]. R. CASTELAZO, «REVISTA DE LOGISTICA,» 2012. [En línea].
Available: http://www.revistadelogistica.com/hoy-mejor-que-ayer-manana-mejor-
que-hoy.asp. [Último acceso: 5 de Octubre 2014].
[2]. Hutcheson, G. [http://www.sagepub.com/home.nav]
http://www.sagepub.com/books/Book211146?q=statistical+tools&prodTyp
es=Textbooks&pager.offset=20&fs=.
10/11/2014
18
19. Benavides Kevin
Kevin.b11@hotmail.com
Bolaños Michael
michael_udenar@hotmail.com
Diaz Alejandro
jesusalejandrodiaztoro@hotmail.com
Rodríguez Simón
leaosir@hotmail.com
Questions?
10/11/2014
19
Thanks for your attention