SlideShare a Scribd company logo
1 of 3
DAVE S SMITH
7518 Shelowood Rd Pikesville, MD 21208
Email: DaveS@davessmith.pl
www.linkedin.com/pub/dave-s-smith/46/78a/280/
*** Cell Phone 443-536-2588
Have beenworkinginthe fieldof dataprocessingandschedulingforover20+ years,experiencedinfinancial and
business application. Work as an Independent Contractor Consultant for CyberArk Security Specialist, Job
SchedulingSpecialiston Tools(CA,TWS (akaMaestro, OPC),and Control-M),ITtrainerand SME for relatedtools
control and monitoring systems. Wearing many hats and roles as a System Administrator, Team Leader and
Subject Matter Expert and team member to analyze complex application, dependencies and pre-requisite
relationships. Developing and implementing enterprise wide architectural solutions with respect to
information/systems, security and identity/access management (AD). Role spans Production, ITE and QA as well
as bothMainframe,DistributedandEnd-to-Endenvironmentsprovidingabilitytodesignandbuild Use Cases, jobs
and streams to solve complex workflow automation scenarios.
► Enterprise Password Vault (CyberArk)
► Change Management (ECM-Enterprise; Project Management),
► Software Development Life Cycle (SDLC),
► Possess diversified and progressive professional experiences,
► Strong analytical and, creative problem-solving skills,
► Essential technical skills,
► Ability to express ideas,
► Assume leadership roles,
► Stimulate enthusiasm in others,
► Work independently.
COMPUTER SKILLS
MicrosoftOffice 2013; MicrosoftProject2007; WindowsServer; CyberArk
Word; MicrosoftVISIO; UNIX; EPV
Excel; Tivoli WorkloadScheduler; Lynx; PSM
Outlook; Tivoli BusinessSystemManagement; z/OS; OPM
PowerPoint; INTERSOLV PVCS; ITIL; AIM
Microsoft’sSHAREPOINT; Enterprise Change Manage; SDLC
PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS
IndependentContractor ConsultantWorkingfordifferentCompanies 2/2003 to current
LeftIBMto formmy ownconsultingcompanyfromFebruary2013 wouldhave contractsfromany were fromtwo
to three weekstoone tofourmonths. Ihave listedthose thatIhave feltof anymajoreffort inthe past. Provided
technical assistance, transfer of knowledge as a Subject Matter Expert (SME), and mentored junior level team
members at different companies IT Departments. Handled all technical aspects associated with
hardware/software architectural design; performed many technical presentations and assumed the role of
administrator,CyberArkSecuritySpecialist,JobSchedulerandotherrolesbythesecompaniesduringthecontract.
Security Clearance:DOD T1 Secret2009
Activitiesincluded:
► Installed,upgradedandconfiguredthe TWSmasterand all the FTAsin three environments.
DAVE S SMITH
► Provided dailycare andfeedingof TWS(BackupTWS Database,ApplyPatchesandMonitorthe execution
of JNEXTPLAN,all the JobStreamandensuredcompletesuccessful execution.
► Delivered 7X24supportfor systemoutage and restoringservice afteranincidentoccurs.
► Made available plansandtestingforthe disasterrecoveryof the TWSschedules
► Provided technical supportonproductintegrationandscriptsforproductslike PeregrineHelpDesk
Tickets,SunAppGrid,and CyberArkPasswordVault,
► SupportedEnterpriseChange Manage ECMof applicationcode releasesusing ETLsolution,forseamlessly
extracting,transformingandloadingrelational andnon-relational applicationdatathroughouttheir
organization.
► Supportall aspectsof the Run-The-EngineRTE.
► Control Useraccess and setupGroupaccess withinthe TWSSecurityfiles.
T.RowePrice CyberArk SysAdmin 2/2014 -12/2104
Workedas ProductionSupportEngineer (PSE) responsible forthe installingthe software forCyberArk, packages
(EPV, PSM, OPM, AIM). Developing and implementing enterprise wide architectural solutionswith respect to
information/systems security and identity/access management (AD) for service accounts. As the project lead
works with peers, management and external vendors to discover, research and implement the CyberArk and
Enterprise Password Vault in the QUAL and PROD environments. Also was responsible for the ongoing
maintenance and support for the tools. Serve as a SME to performing end-user training and supporting
documentation. Working with the Security Team to prioritize Global and Platform policies, meeting with other
teams to build out the use cases, setting up group credentials and people’s access in AD, and configuring and
building safes to meet the Business needs.
Tivoli Workload Scheduler (TWS)
IBM-CONTRACTORTWS Scheduling LeadHUD project 2/2012 to 6/2013
Fistlevel of support provided 7X24 supportfor the HUD jobs and schedules system monitoring outage and restoringservice
after an incidentoccurs too triagedaily job ABENDs. The installation of TWS master and FaultTolerantAgent (FTA), managing
and diagnosing batch scheduling issues of the Schedules and/or Jobs for the daily Run-The-Engine (RTE) role. Worked with
the PeopleSoft team to reduce manually running of their reports jobs and schedules,savingtime and money. This is a Work
from Home (WFH) project with VPN access via IBM Boulder, Colorado for the HUD servers.
Unilever–CONTRACTORTWS SchedulingTeamLead forCordillera 8/2010 to 10/2011
With a team of eight (8) members provided technical assistance to automating the new SAP ERP system into Cordillera
environment. Maintained,migrated, monitored and then turning off the current TWS Company's batch schedulingsystems.
Handled all technical aspects associated with hardware/software architectural design; performed many technical
presentations and the daily Run-The-Engine (RTE) role. Managed the Cordillera project,which was the firstof three projects
and largest for Unilever. Our team used the Software Development Life Cycle (SDLC) using Microsoft Project to control all
major and minor releases. Created a script to automatic converting all the jobs and schedules over to the new system with
the new naming standard to reduce time and manually changing turning on and off the jobs.
IBM /(formallySoftwareArtistry),aka Tivoli System Austin,TX. 10/1996 to 2/2003
Senior Pre & Post-Sales System Engineer (SE) on the Tivoli Workload Scheduler (TWS) OS/390 team. Handled all technical
aspects associated with products likeTSD, TDS, TBSM, TWS both OPC and Maestro versions. Provided technical assistanceto
the sales executive team, prospects, or customers. Provided hardware/software architectural design; performed technical
presentations and administered Test Drives or Pilots of software products. Received my IBM Accreditation for TWS 2003.
DAVE S SMITH
Activitiesincluded:
► SalesenablementsupportforSalespersonnel
► Technical supportandproductbriefingsforpress,presslabs,andconsultants
► Consultantinkeysalesaccountsituations.
► Providedtechnical supportonproductintegrationformultiplevendorsandpartners
► Participationintrade shows(Panels,Tutorials,andPresentations)
► Presentationsandspeechesatworldwide events
► Productrolloutformarketing,businessplansandimplementationplans
► Ensuredthe rightsetof trainingmaterialsandinformation(bothsales&technical) thatwere available
and updatedona timelybasis
► Workedwithdevelopmentinproductdirectiongrowth
TRAINING / EDUCATION
► SalesTraining
► ETL SolutionTraining
► ITEL Training
► Software Development Life Cycle (SDLC) Training
► Healthlife andInsurance Trainingandlicensedinthe State of New Jersey
► Object Orientated Training,“The Fundamentals of; SYBASE Design & Use”; “Visual FoxPro Design and Programming”
► INTERSOLV EducationCourse UsingPVCSVersionManagerforConfigurationManagement INTERSOLV
LearningCenter,
► B.S.ComputerSystemTechnologySpringGardenCollege,ChestnutHill,Pennsylvania
► A.A.Data ProcessingEssex Community College,Essex,Maryland
► AcademicDegree FoodServiceCommunityCollegeof Baltimore Baltimore,Maryland
► Attended IBM SHARE Help Systems Software Conferences as a presenter. 1996, 1997,1998,1999,2000,2001
► Attended IBM Software TrainingConferences 1996,1997,1998, 1999,2000,2001
AWARDS AND HONORS
IBM Accreditation for TWS 2003
Currently enrolled in education and prerequisite work for my PMP or CAPMcertificationhoping to complete by
end of 2013.
ADDITIONAL SKILLS AND EXPERIENCE
Dale Carnegie Certification Effective Communications & Human Relations/Skills for Success
Dale Carnegie Graduate Assistant:
► Mentoring 3 to 6 students,
► Weekly monitoring performance,
► Opening sessions,
► Leading small groups,
► Screening talks,
► Developing talks
► Presenting awards.

More Related Content

What's hot

Dave Howard -IT Manager & Sr. Systems Engineer
Dave Howard -IT Manager & Sr. Systems EngineerDave Howard -IT Manager & Sr. Systems Engineer
Dave Howard -IT Manager & Sr. Systems EngineerDave Howard
 
Steve cummings cv_2019_c
Steve cummings cv_2019_cSteve cummings cv_2019_c
Steve cummings cv_2019_cSteveCummings20
 
Transtec360 brochure
Transtec360 brochureTranstec360 brochure
Transtec360 brochureTTEC
 
Akin Akintayo CV Nov12 04 LinkedIn
Akin Akintayo CV Nov12 04 LinkedInAkin Akintayo CV Nov12 04 LinkedIn
Akin Akintayo CV Nov12 04 LinkedInAkinola1
 
Samsamieh_Mohammed_Resume
Samsamieh_Mohammed_ResumeSamsamieh_Mohammed_Resume
Samsamieh_Mohammed_ResumeMohammed Sy
 
Bkj it systems center pmp2
Bkj it systems center pmp2Bkj it systems center pmp2
Bkj it systems center pmp2Bryant Jay
 
Stephen Parker Resume 9-23-2017
Stephen Parker Resume 9-23-2017Stephen Parker Resume 9-23-2017
Stephen Parker Resume 9-23-2017Stephen Parker
 
georgeres-revised
georgeres-revisedgeorgeres-revised
georgeres-revisedTodd George
 
KaushalDubey_Dubai-30Aug15
KaushalDubey_Dubai-30Aug15KaushalDubey_Dubai-30Aug15
KaushalDubey_Dubai-30Aug15Kaushal Dubey
 
24th April 2016
24th April 201624th April 2016
24th April 2016ydmec
 
Resume2011
Resume2011Resume2011
Resume2011tcassa
 

What's hot (19)

Dave Howard -IT Manager & Sr. Systems Engineer
Dave Howard -IT Manager & Sr. Systems EngineerDave Howard -IT Manager & Sr. Systems Engineer
Dave Howard -IT Manager & Sr. Systems Engineer
 
Carolyn
CarolynCarolyn
Carolyn
 
George T
George TGeorge T
George T
 
Steve cummings cv_2019_c
Steve cummings cv_2019_cSteve cummings cv_2019_c
Steve cummings cv_2019_c
 
Transtec360 brochure
Transtec360 brochureTranstec360 brochure
Transtec360 brochure
 
Desk Resume 35
Desk Resume 35Desk Resume 35
Desk Resume 35
 
SystemAnalyst
SystemAnalystSystemAnalyst
SystemAnalyst
 
AbdulNasserSaleh Thabit CV ver 1.6-5-2015
AbdulNasserSaleh Thabit CV  ver 1.6-5-2015AbdulNasserSaleh Thabit CV  ver 1.6-5-2015
AbdulNasserSaleh Thabit CV ver 1.6-5-2015
 
TomCrabbeCV
TomCrabbeCVTomCrabbeCV
TomCrabbeCV
 
Resume_Pietro_Bertoni
Resume_Pietro_BertoniResume_Pietro_Bertoni
Resume_Pietro_Bertoni
 
Akin Akintayo CV Nov12 04 LinkedIn
Akin Akintayo CV Nov12 04 LinkedInAkin Akintayo CV Nov12 04 LinkedIn
Akin Akintayo CV Nov12 04 LinkedIn
 
Samsamieh_Mohammed_Resume
Samsamieh_Mohammed_ResumeSamsamieh_Mohammed_Resume
Samsamieh_Mohammed_Resume
 
Bkj it systems center pmp2
Bkj it systems center pmp2Bkj it systems center pmp2
Bkj it systems center pmp2
 
Stephen Parker Resume 9-23-2017
Stephen Parker Resume 9-23-2017Stephen Parker Resume 9-23-2017
Stephen Parker Resume 9-23-2017
 
Desktop network support
Desktop network supportDesktop network support
Desktop network support
 
georgeres-revised
georgeres-revisedgeorgeres-revised
georgeres-revised
 
KaushalDubey_Dubai-30Aug15
KaushalDubey_Dubai-30Aug15KaushalDubey_Dubai-30Aug15
KaushalDubey_Dubai-30Aug15
 
24th April 2016
24th April 201624th April 2016
24th April 2016
 
Resume2011
Resume2011Resume2011
Resume2011
 

Similar to Resume_DSSmithver56_CyberArk

Resume-Khalid_Kamal-SA-2015
Resume-Khalid_Kamal-SA-2015Resume-Khalid_Kamal-SA-2015
Resume-Khalid_Kamal-SA-2015Khalid Kamal
 
Dale E Shell Jr Resume
Dale E Shell Jr ResumeDale E Shell Jr Resume
Dale E Shell Jr ResumeDale Shell
 
Russell_Craft_Resume
Russell_Craft_ResumeRussell_Craft_Resume
Russell_Craft_ResumeRussell Craft
 
Curriculum vitae michaelvisschers-october2015v3_eng
Curriculum vitae michaelvisschers-october2015v3_engCurriculum vitae michaelvisschers-october2015v3_eng
Curriculum vitae michaelvisschers-october2015v3_engMichael Visschers
 
David Pate Resume_alpha
David Pate Resume_alphaDavid Pate Resume_alpha
David Pate Resume_alphaDavid Pate
 
Christopher S OBrien - 7-2016 (1)
Christopher S OBrien - 7-2016 (1)Christopher S OBrien - 7-2016 (1)
Christopher S OBrien - 7-2016 (1)Christopher O'Brien
 
Meghana P Desai Resume
Meghana P Desai ResumeMeghana P Desai Resume
Meghana P Desai ResumeMeghana Desai
 
Resume -Resume -continous monitoring
Resume -Resume -continous monitoringResume -Resume -continous monitoring
Resume -Resume -continous monitoringTony Kenny
 
Resume -Resume -continous monitoring
Resume -Resume -continous monitoringResume -Resume -continous monitoring
Resume -Resume -continous monitoringTony Kenny
 
David Pate Resume Bus Obj 3
David Pate Resume Bus Obj 3David Pate Resume Bus Obj 3
David Pate Resume Bus Obj 3David Pate
 
David Pate Resume_MFT
David Pate Resume_MFTDavid Pate Resume_MFT
David Pate Resume_MFTDavid Pate
 
Emil Girardin Resume 2015
Emil Girardin Resume 2015Emil Girardin Resume 2015
Emil Girardin Resume 2015Emil Girardin
 
Olaolu T. Fayese - Resume
Olaolu T. Fayese - ResumeOlaolu T. Fayese - Resume
Olaolu T. Fayese - ResumeLaolu Fayese
 

Similar to Resume_DSSmithver56_CyberArk (20)

Swarup 7.0 cv
Swarup 7.0 cvSwarup 7.0 cv
Swarup 7.0 cv
 
F_Meas_CV
F_Meas_CVF_Meas_CV
F_Meas_CV
 
Resume-Khalid_Kamal-SA-2015
Resume-Khalid_Kamal-SA-2015Resume-Khalid_Kamal-SA-2015
Resume-Khalid_Kamal-SA-2015
 
Dale E Shell Jr Resume
Dale E Shell Jr ResumeDale E Shell Jr Resume
Dale E Shell Jr Resume
 
Russell_Craft_Resume
Russell_Craft_ResumeRussell_Craft_Resume
Russell_Craft_Resume
 
TammiePMIller_2015
TammiePMIller_2015TammiePMIller_2015
TammiePMIller_2015
 
Curriculum vitae michaelvisschers-october2015v3_eng
Curriculum vitae michaelvisschers-october2015v3_engCurriculum vitae michaelvisschers-october2015v3_eng
Curriculum vitae michaelvisschers-october2015v3_eng
 
FelixEdmund.Madamesila_CV
FelixEdmund.Madamesila_CVFelixEdmund.Madamesila_CV
FelixEdmund.Madamesila_CV
 
David Pate Resume_alpha
David Pate Resume_alphaDavid Pate Resume_alpha
David Pate Resume_alpha
 
Torben Verdich Resume TS-SCI
Torben Verdich Resume TS-SCITorben Verdich Resume TS-SCI
Torben Verdich Resume TS-SCI
 
Christopher S OBrien - 7-2016 (1)
Christopher S OBrien - 7-2016 (1)Christopher S OBrien - 7-2016 (1)
Christopher S OBrien - 7-2016 (1)
 
Meghana P Desai Resume
Meghana P Desai ResumeMeghana P Desai Resume
Meghana P Desai Resume
 
Hayat resume 1
Hayat resume 1Hayat resume 1
Hayat resume 1
 
Resume -Resume -continous monitoring
Resume -Resume -continous monitoringResume -Resume -continous monitoring
Resume -Resume -continous monitoring
 
Resume -Resume -continous monitoring
Resume -Resume -continous monitoringResume -Resume -continous monitoring
Resume -Resume -continous monitoring
 
David Pate Resume Bus Obj 3
David Pate Resume Bus Obj 3David Pate Resume Bus Obj 3
David Pate Resume Bus Obj 3
 
David Pate Resume_MFT
David Pate Resume_MFTDavid Pate Resume_MFT
David Pate Resume_MFT
 
PeterStewart
PeterStewartPeterStewart
PeterStewart
 
Emil Girardin Resume 2015
Emil Girardin Resume 2015Emil Girardin Resume 2015
Emil Girardin Resume 2015
 
Olaolu T. Fayese - Resume
Olaolu T. Fayese - ResumeOlaolu T. Fayese - Resume
Olaolu T. Fayese - Resume
 

Resume_DSSmithver56_CyberArk

  • 1. DAVE S SMITH 7518 Shelowood Rd Pikesville, MD 21208 Email: DaveS@davessmith.pl www.linkedin.com/pub/dave-s-smith/46/78a/280/ *** Cell Phone 443-536-2588 Have beenworkinginthe fieldof dataprocessingandschedulingforover20+ years,experiencedinfinancial and business application. Work as an Independent Contractor Consultant for CyberArk Security Specialist, Job SchedulingSpecialiston Tools(CA,TWS (akaMaestro, OPC),and Control-M),ITtrainerand SME for relatedtools control and monitoring systems. Wearing many hats and roles as a System Administrator, Team Leader and Subject Matter Expert and team member to analyze complex application, dependencies and pre-requisite relationships. Developing and implementing enterprise wide architectural solutions with respect to information/systems, security and identity/access management (AD). Role spans Production, ITE and QA as well as bothMainframe,DistributedandEnd-to-Endenvironmentsprovidingabilitytodesignandbuild Use Cases, jobs and streams to solve complex workflow automation scenarios. ► Enterprise Password Vault (CyberArk) ► Change Management (ECM-Enterprise; Project Management), ► Software Development Life Cycle (SDLC), ► Possess diversified and progressive professional experiences, ► Strong analytical and, creative problem-solving skills, ► Essential technical skills, ► Ability to express ideas, ► Assume leadership roles, ► Stimulate enthusiasm in others, ► Work independently. COMPUTER SKILLS MicrosoftOffice 2013; MicrosoftProject2007; WindowsServer; CyberArk Word; MicrosoftVISIO; UNIX; EPV Excel; Tivoli WorkloadScheduler; Lynx; PSM Outlook; Tivoli BusinessSystemManagement; z/OS; OPM PowerPoint; INTERSOLV PVCS; ITIL; AIM Microsoft’sSHAREPOINT; Enterprise Change Manage; SDLC PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS IndependentContractor ConsultantWorkingfordifferentCompanies 2/2003 to current LeftIBMto formmy ownconsultingcompanyfromFebruary2013 wouldhave contractsfromany were fromtwo to three weekstoone tofourmonths. Ihave listedthose thatIhave feltof anymajoreffort inthe past. Provided technical assistance, transfer of knowledge as a Subject Matter Expert (SME), and mentored junior level team members at different companies IT Departments. Handled all technical aspects associated with hardware/software architectural design; performed many technical presentations and assumed the role of administrator,CyberArkSecuritySpecialist,JobSchedulerandotherrolesbythesecompaniesduringthecontract. Security Clearance:DOD T1 Secret2009 Activitiesincluded: ► Installed,upgradedandconfiguredthe TWSmasterand all the FTAsin three environments.
  • 2. DAVE S SMITH ► Provided dailycare andfeedingof TWS(BackupTWS Database,ApplyPatchesandMonitorthe execution of JNEXTPLAN,all the JobStreamandensuredcompletesuccessful execution. ► Delivered 7X24supportfor systemoutage and restoringservice afteranincidentoccurs. ► Made available plansandtestingforthe disasterrecoveryof the TWSschedules ► Provided technical supportonproductintegrationandscriptsforproductslike PeregrineHelpDesk Tickets,SunAppGrid,and CyberArkPasswordVault, ► SupportedEnterpriseChange Manage ECMof applicationcode releasesusing ETLsolution,forseamlessly extracting,transformingandloadingrelational andnon-relational applicationdatathroughouttheir organization. ► Supportall aspectsof the Run-The-EngineRTE. ► Control Useraccess and setupGroupaccess withinthe TWSSecurityfiles. T.RowePrice CyberArk SysAdmin 2/2014 -12/2104 Workedas ProductionSupportEngineer (PSE) responsible forthe installingthe software forCyberArk, packages (EPV, PSM, OPM, AIM). Developing and implementing enterprise wide architectural solutionswith respect to information/systems security and identity/access management (AD) for service accounts. As the project lead works with peers, management and external vendors to discover, research and implement the CyberArk and Enterprise Password Vault in the QUAL and PROD environments. Also was responsible for the ongoing maintenance and support for the tools. Serve as a SME to performing end-user training and supporting documentation. Working with the Security Team to prioritize Global and Platform policies, meeting with other teams to build out the use cases, setting up group credentials and people’s access in AD, and configuring and building safes to meet the Business needs. Tivoli Workload Scheduler (TWS) IBM-CONTRACTORTWS Scheduling LeadHUD project 2/2012 to 6/2013 Fistlevel of support provided 7X24 supportfor the HUD jobs and schedules system monitoring outage and restoringservice after an incidentoccurs too triagedaily job ABENDs. The installation of TWS master and FaultTolerantAgent (FTA), managing and diagnosing batch scheduling issues of the Schedules and/or Jobs for the daily Run-The-Engine (RTE) role. Worked with the PeopleSoft team to reduce manually running of their reports jobs and schedules,savingtime and money. This is a Work from Home (WFH) project with VPN access via IBM Boulder, Colorado for the HUD servers. Unilever–CONTRACTORTWS SchedulingTeamLead forCordillera 8/2010 to 10/2011 With a team of eight (8) members provided technical assistance to automating the new SAP ERP system into Cordillera environment. Maintained,migrated, monitored and then turning off the current TWS Company's batch schedulingsystems. Handled all technical aspects associated with hardware/software architectural design; performed many technical presentations and the daily Run-The-Engine (RTE) role. Managed the Cordillera project,which was the firstof three projects and largest for Unilever. Our team used the Software Development Life Cycle (SDLC) using Microsoft Project to control all major and minor releases. Created a script to automatic converting all the jobs and schedules over to the new system with the new naming standard to reduce time and manually changing turning on and off the jobs. IBM /(formallySoftwareArtistry),aka Tivoli System Austin,TX. 10/1996 to 2/2003 Senior Pre & Post-Sales System Engineer (SE) on the Tivoli Workload Scheduler (TWS) OS/390 team. Handled all technical aspects associated with products likeTSD, TDS, TBSM, TWS both OPC and Maestro versions. Provided technical assistanceto the sales executive team, prospects, or customers. Provided hardware/software architectural design; performed technical presentations and administered Test Drives or Pilots of software products. Received my IBM Accreditation for TWS 2003.
  • 3. DAVE S SMITH Activitiesincluded: ► SalesenablementsupportforSalespersonnel ► Technical supportandproductbriefingsforpress,presslabs,andconsultants ► Consultantinkeysalesaccountsituations. ► Providedtechnical supportonproductintegrationformultiplevendorsandpartners ► Participationintrade shows(Panels,Tutorials,andPresentations) ► Presentationsandspeechesatworldwide events ► Productrolloutformarketing,businessplansandimplementationplans ► Ensuredthe rightsetof trainingmaterialsandinformation(bothsales&technical) thatwere available and updatedona timelybasis ► Workedwithdevelopmentinproductdirectiongrowth TRAINING / EDUCATION ► SalesTraining ► ETL SolutionTraining ► ITEL Training ► Software Development Life Cycle (SDLC) Training ► Healthlife andInsurance Trainingandlicensedinthe State of New Jersey ► Object Orientated Training,“The Fundamentals of; SYBASE Design & Use”; “Visual FoxPro Design and Programming” ► INTERSOLV EducationCourse UsingPVCSVersionManagerforConfigurationManagement INTERSOLV LearningCenter, ► B.S.ComputerSystemTechnologySpringGardenCollege,ChestnutHill,Pennsylvania ► A.A.Data ProcessingEssex Community College,Essex,Maryland ► AcademicDegree FoodServiceCommunityCollegeof Baltimore Baltimore,Maryland ► Attended IBM SHARE Help Systems Software Conferences as a presenter. 1996, 1997,1998,1999,2000,2001 ► Attended IBM Software TrainingConferences 1996,1997,1998, 1999,2000,2001 AWARDS AND HONORS IBM Accreditation for TWS 2003 Currently enrolled in education and prerequisite work for my PMP or CAPMcertificationhoping to complete by end of 2013. ADDITIONAL SKILLS AND EXPERIENCE Dale Carnegie Certification Effective Communications & Human Relations/Skills for Success Dale Carnegie Graduate Assistant: ► Mentoring 3 to 6 students, ► Weekly monitoring performance, ► Opening sessions, ► Leading small groups, ► Screening talks, ► Developing talks ► Presenting awards.