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Help4 Group
Box program
December 16, 2020 version 2
Social Business Model Canvas Template
2Anchor Purpose
Help4 Group aims at promoting healthy food at affordable
prices that will allow the households to access quality and
healthy food.
Box A is original grocery box which provides a wider variety of
fruits and veggies with door the door delivery subscription
service.
Box B will ensure that people can cook healthy foods using the
attached recipes and healthy ingredients provided.
Box C: Help4 group provides a grocery box with instruction
books which have fun activities focus on interaction between
children and parentsStakeholders
Clients and customers: families, people living below poverty
line, busy people, and people with disabilities.
Business partners: Vegetable suppliers, logistics companies and
transport services providers
Management and employees of the companyUnique Value
Proposition
Delivering fresh vegetables with high quality original food box
door to door to disabled, seniors who are inconvenient to go
shopping in the grocery store
Food box with affordable price provides people who living
below the poverty line or care cost-effective
Working professionals with busy lifestyle could save time by
select Box B with food recipe inside
Parents who lack of way to interact with their children or need
engagement could choose Box C with education instructions
book
Reach
Take advantage of exiting customers
Use of online platforms
Promotion of the Boxes through advertising,
Community Need
More than 150 survey collected.
80% people shows strong interest and would like to try Box A
30% would like to try box B
People would like to try Box C only for free to decide whether
subscribeOutreach Strategy
Through messaging feature in the company's website.
In person intercations through public marketing strategies.
Trial period/ free couponing
Key Activities & Resources
Training the employees on the different categories of the boxes.
Solving customer issues that may arise
Excellent commutation and social skills with famers and
logistics
Rich personal network with local government and VCCosts
Adopt a cost-optimization strategy
Staff salaries and wages
Premises rent
Delivery costs
Cost of acquiring the vegetables and fruits
Printing costs
Cost of developing learning materials for box CSustainable
Revenue Streams
Low margin revenue streams from box deliveries
Revenue from Box A
Revenue from Box B
Revenue from Box C
Donation
Sliding ScaleImpact
The intended community benefit of the organization and how it
will measure its outcomes and impact
3
30-WORD DESCRIPTION PLACEHOLDER:
Help4 Group is a social enterprise based in China
with the objective of reducing food wastage and
improving the welfare of children in the poor neighborhood
through
dietary health. Box program aimed to fix the unbalanced
revenue stream
and a new business model to make profits
Get more information at: www.help4group.com
Anchor Purpose
4
Due to the unbalanced revenue stream of Help4 Group (90%
revenue from government purchase) the company will try new
business models to make profits: prmote the sales of fruits and
vegetables categorized in 3 different boxes depending on the
services offered and target market.
Box A: Box A is original grocery box which provides a wider
variety of fruits and veggies at affordable price with door the
door delivery subscription service.
Box B:Help4 group provides a small grocery box at affordable
price along easy-to-follow, well-designed recipe cards for each
meal
Box C: Help4 group provides a grocery box with instruction
books which have fun activities focus on interaction between
children and parents and children
Research shows that grocery box idea is pretty new in China,
only a few companies are developing related products and
services. Many food giants have not yet entered this field yet.
Study shows as China enters aging society in 2020, an
increasing number of people will reduce the number of times to
go out shopping. Seniors expect food to be delivered to their
door rather than directly going to the grocery store to buy it.
It is estimated that in 2025, food box and related delivery
service will account for around 8% of food purchase share.
Market share will increase to 15% in 2030. There is a huge
market gap exist.
DESCRIPTION
LINGERING QUESTIONS
RESEARCH
4
What is the market segmentation for the market that Help4
Group serves?
What ensures that Help4 Group continuously serve their target
market of low-income earners?
1
2
3
The underlying motivation and goals for existing
Its larger purpose within the community
4
Community Need
5
DESCRIPTION
Help4 group did around 150 surveys during last 5 weeks by
collect data from the local students and parents through sent
survey to existing customers directly, street survey, official
website and promotion of customer feedback platforms to
identify the the needs of the different grocery boxes and areas
that should be corrected and the services that should be
improved.
The company will also liase with the logistics company in
collected of data that will be analyzed to show the areas that
should be improved in the Box Idea.
4
1
2
3
How the organization will determine which needs of the
community are not being met and how it can meet them
RESEARCH
Collecting customer survey and feedback is one of the most
effective ways to identify the the customer needs and areas that
need improvement. That is because a business engages with the
customers directly.
According to the survey
80% people (parents)shows strong interest and would like to
try Box A
30% would like to try box B
People would like to try Box C only for free to decide whether
or not subscribe
Help4 Group decide to start with Box A and mainly focus on
Box A in next in the next period of time to see how it goes.
LINGERING QUESTIONS
What is the likelihood that the organization's customers will
provide feedback that will be used in identifying the areas that
should be corrected?
What strategies would Help4 Group implement to ensure that
the organization meets the needs of the community.
Impact
6
DESCRIPTION
People with disabilities, seniors who are inconvenient to go
shopping in the grocery store could get benefits from Help4
Group door to door delivery service.
People who living below the poverty line or care cost-effective
could also get benefits from our good quality food box with
affordable price.
Working professionals with busy lifestyle could save time by
select Box B with food recipe inside
Parents who lack of way to interact with their children or need
engagement could get benefits from Box C with education
instructions book
4
1
2
3
The intended community benefit of the organization and how it
measures its outcomes
RESEARCH
Research shows people who subscribe our grocery box could
save around 30% campare with buy food directly from grocery
store.
Study shows there is a huge market gap exist, by 2030, more
people will prefer delivery food boxes to home rather than go to
the grocery store.
Survey shows 75+% current existing customer shows
interest/needs of grocery boxes or have positive attitude on it.
LINGERING QUESTIONS
What are the parties that are involve in the business activities of
Help4 Group. What role do they play to the success of the
company?
What parties are affected by the operations of Help4 Group?
Stakeholders
7
DESCRIPTION
The people living below poverty line, the disabled, busy people,
and families that want to experience cooking together are
affected by the organization's outcome.
The organization's partners such as suppliers and logistic
companies are also stakeholders in the organization.
People who are interested in the organization's sucess if the
management of the organization.
4
1
2
3
Those who have
a vested interest in organizational success
Those who are affected by organizational outcomes
DESCRIPTION
Help4 Group has partnered with various stakeholders to ensure
that the new business sgemnet is a success. The company will
provide fruits and vegetables in three boxes to its customers and
will implement Box A in the next following weeks
Families that want to experience cooking together can choose
box B which has a recipe.
Children learning materials can be accessed through Box C
LINGERING QUESTIONS
What are the parties involved in the operations of the Help4
Group both at the internal environment and the external
environment? What are their role and contribution toward the
success of the organization?
Unique Value Proposition
8
DESCRIPTION
The disabled and the seniors who are inconvenient to shop in
the grocery store can benefit from the door-to-door delivery
service of Help4 Group.
People who live below the poverty line or are care cost-
effective can also benefit from our affordable, high-quality food
boxes.
Working professionals with a busy lifestyle can save time by
choosing box B with food recipes insides.
Parents who lack or need to interact with their children can
benefit from the educational instructions in Box C
4
1
2
3
The value brought
to stakeholders and differentiation from existing options
How the value translates to service offerings and delivery
DESCRIPTION
Help4 Group has partnered with different companies in different
lines of services to ensure the success of it new business
segment.
The organization provides the customers with a choice to
choose from Box A, Box B, or Box C.
All the products are of high quality and they are affordable.
LINGERING QUESTIONS
What more value could Help4 Group make beyond mentioned
above
8
Reach
9
DESCRIPTION
The first potential customer of grocery box idea would be local
school ‘s students and families who are currently getting food
from Help4 Group.
Help4 Group can grow its impacts by expanding its reach
through personal network and campaign/promotion activities
which can be achieved through partnership with social
institutions such as denominational centers , governments and
community development programs such as youth groups.
Establishing an online platform and social media that allows
public participation on matters related to the development of the
organization can also assist in expanding the reach of the
organization in its core region.
4
1
2
3
How the organization can grow its impact by expanding reach
within its core region
RESEARCH
Promotion activities refers to the activities that aim at
communicating a service or brand to the user with the intention
of introducing the brand or service or induce the buyer in
preference over others.
Use of online platforms as a means of user participation in has
increased its effectiveness with the development of technology
over the years.
LINGERING QUESTIONS
How effective are the methods in promoting the growth of the
company's impact?
Outreach Strategy
10
DESCRIPTION
Help4 Group will provide 4 weeks trial periods for free (By
invite only) and 40% Off couponing for all customers in order
to get paying and repeat customers.
Help4 Group will interact with the community through a set of
activities through awareness activities such as direct marketing
publicity where team members from the organization will
interact with the members of the community at the field.
The organization will also interact with the community through
the official website and social media of the organization which
will allow members of the community to ask questions and
officials of the organization will respond them.
4
1
2
3
How the organization will interact with the community, build
awareness and achieve initial buy-in
RESEARCH
Help4Group will interview folks in the US doing to learn what
marketing techniques work in other countries in the next
following monthes and adapting them for China.
Various marketing methods may be used by the organization to
reach the community. An example is direct marketing whereby
the marketing agents will interact with people at teh
community. That will increase the community's trust on the new
business segment.
One of the most effective methods of ensuring interaction
through online platforms is by creating a chat program where
enquires are made and responded through the online platform.
The company may also interact with its customers via the wbsite
LINGERING QUESTIONS
What strategy can be used in enhancing an organization’s
website to create interactions between users, customers and the
organization?
Key Talent, Activities & Resources
11
DESCRIPTION
Excellent communication skills and social skills among the
members of the organization, farmers and logistics which
include listening and turn-taking, non-verbal communications,
stress management and internal control.
Rich personal relationship with the local government or venture
capital etc.
Team-building skills among all the stakeholders of the
organization particularly those involved in the operations and
delivery of the organization’s products.
4
1
2
3
What talent is needed to realize impact
What key activities and resources are needed to launch and
create value for stakeholders
DESCRIPTION
The organization will partner with its partners to ensure
freshness and high-quality of its produce .
The organization will also train the employees about the new
business segment, all the boxes and what they entail. That will
help in promoting quality and effective services and products.
Consequently, any customer cnflicts that may occur will be
solved to ensure that all the customers are satisfied.
LINGERING QUESTIONS
What are the most effective talents required in expanding the
impacts of an organization or box idea?
Costs
12
DESCRIPTION
The organization will implement a cost-optimization strategy.
That will help in the reduction of the costs incurred by the
organization
Some of the costs that will be incurred include
Staff salaries and wages
Premises rent
Delivery costs
Cost of acquiring the vegetables and fruits
Printing costs
Cost of developing learning materials for box C
The participation of many volunteer with no charge has reduced
expenses of Help4 Group in some ways.
The use of logistic companies reduce the cost of warehousing
which is a key cost driver in relation to the operations of the
organization.
4
1
2
3
The key cost drivers for base operations and service delivery
RESEARCH
A cost-optimization strategy promotes cost reduction while
promoting business value (Al Haj & El-Sayegh, 2015).
The costs that the company will incur will cater for the
acquisition of the vegetables and fruits until they are delivered
to the customers.
Help4 Group applies key cost drivers in managing the cost of
operations with the goal of maintaining the affordable prices of
the food products. One of the cost driver used is warehousing
cost minimization through the logistic companies facility
(https://www.help4group.com/).
LINGERING QUESTIONS
What is the most efficient cost driver that the organization can
use in ensuring minimum costs are incurred from the operations
of the organization?
12
Sustainable Revenue Streams
13
DESCRIPTION
Besides government purchase, Help4 Group will use a low
pricing strategy to generate its income by selling different
boxes.
It will receive income from the sales of Box A
It will receive income from the sales of Box B
It will recieve income from the sales of Box C.
Help4 Group ’s website has a three series denomination on the
donations possible: $1, $10 and $100 in which well wishers
select the donation to be made.
4
1
2
3
The key revenue streams and mix of revenue sources required
for long-term sustainability
DESCRIPTION
Sliding scale related research will be the on the top list next
stage
Since the new business segment targets the low-income earners
and the busy people, a low pricing strategy will ensure that the
organizations gains a bigger market share in the market
The organization will also receive more income as it will sell
different boxes to different customers
Help4 Group are cooperating with serval companies to develop
grocery boxes.
LINGERING QUESTIONS
Is there any other good way to generate revenue beyond what
mentioned above?
Reference
https://www.help4group.com/
Al Haj, R. A., & El-Sayegh, S. M. (2015). Time–cost
optimization model considering float-consumption impact.
Journal of Construction Engineering and Management, 141(5),
04015001.
Mothersbaugh, D. L., Hawkin, D. I., & Kleiser, S. B. (2019).
Consumer behavior: Building marketing strategy. McGraw -Hill
Higher Education.
Chinese business journal 中国商业周刊人口老龄化趋势
14
BIO/URE 3450
DINOSAURS VIDEO LAB
Write a short paper (2-3 typewritten pages or less) analyzing the
video shown in today's lab. In your paper, indicate:
1. The intended audience and explain your reasoning using
specificexamples from the video;
2. What environmental/ecological principles were discussed,
shown,
described or mentioned (no matter how briefly);
3. What was the primary environmental focus of this video;
explain
your reasoning using specificexamples from the video;
4. How successful was the video at getting its primary message
across to its intended audience; explain
your reasoning;
5. Give a grade to this video from the PERSPECTIVES (a-f) of:
a) a parent
b) an educated adult
c) an environmentalist
d) a politician
e) a business person
(NOTE: A LETTER GRADE MUST BE GIVEN FOR ALL
PERSPECTIVES LISTED.
NO EXPLANATION FOR THE GRADE IS NEEDED HERE;
SEE #6.)
6. Choose ONE PERSPECTIVE from #5 and COMPLETELY
EXPLAIN the reasoning behind your grade. Use SPECIFIC
EXAMPLES from the video to justify the grade you gave that
perspective.
7. This is a serious writing assignment. You will be graded on
your grammar, punctuation, and writing
quality.
Each category (1-7) is worth a MAXIMUM of 5 points. Thus
your score is
based on a maximumtotal of 35 points. PAPER IS DUE ON OR
BEFORE February 25, 2021
8.1 Financial Overview a) Business Model Description
Moving Beyond Depression is a set of protocols to train and
guide the work of therapists and home visitors in the in-home
treatment for mothers who are identified with clinical
depression. This successful home visiting model was borne out
of the research of two prominent doctors who will participate in
the Affiliate implementations.
In addition, the efficacy of the intervention has been validated
in three independent Affiliates. Therapists, a Business Manager,
a Program Manager and a Research Coordinator will also
participate in Affiliate implementations.
The pricing of the product will be directly related to the amount
of time required of personnel for each phase of the program per
unit. [A unit is defined as the full product lifecycle for up to
four therapists. An Affiliate with more than four therapists
engaged in the program will require multiple units.] The
product price will be determined by the following:
· Direct personnel time required per unit
· Indirect personnel time required per unit
· Travel Expenses per unit
· Profit Margin per unit
Due to the nature of the product, a training and support
program, the majority of the venture’s expenses are attributed to
the cost of personnel. Year over year, personnel expenses will
comprise an average of 77 percent of total venture expenses for
the first five years.
b) Financial Targets
The two core underlying financial targets for Moving Beyond
Depression are the following:
1. Reach self-sustainability after year 2
2. Generate a sustainable annual profit margin of 15-20 percent
to be used to fund expansion of the parent program as well as
additional research and continued investment in the Moving
Beyond Depression venture.
Based on the assumptions stated in section 8.2,the revenue,
expenses and profit margin for the first five years of the venture
are noted below.
· Moving Beyond Depression will be profitable Years 3-5
· The cost of sales as a percentage of revenue will average 89%
during Years 3-5
Year 1
Year 2
Year 3
Year 4
Year 5
# of Units*
3
6
7
8
9
Revenue
$779,755
$725,675
$707,441
$860,452
$1,007,334
Expenses
$777,320
$668,036
$690,171
$705,065
$868,645
Net Income
$2,435
$57,639
$17,271
$155,387
$138,688
Profit Margin
0%
8%
2%
18%
14%
Revenue Growth
175%
47%
22%
17%
Cost of Sales
100%
92%
98%
82%
86%
Cumulative Cash Flow
$2,435
$60,074
$77,345
$232,732
$371,420
Debt Ratio
1.00
0.69
0.98
0.82
0.86
Current Ratio
1.00
1.45
1.03
1.22
1.16
*A ‘unit’ comprises four therapists. A single Affiliate may have
multiple units depending on the number of therapists to be
trained.
*$605,000 of the revenue of $774,755 for year 1 and $245,000
of the revenue of $730,765 for year 2 can be attributed to the
assumption of the receipt of a start- up grant.8.2 Key
Assumptions
The revenue targets noted in Section 8.1 are predicated on the
following assumptions: a) Start-up Funds
Moving Beyond Depression will receive a grant for
$850,000 to cover startup expenses and a portion of operating
expenses during Year 1 and Year 2. This total is composed of
the following:
Year 1 Expenses
System Development Costs:
· Portal Development - $100,000
· Website Development - $35,000
· CRM implementation - $20,000
$156,000
Licenses - $1,000
Personnel
$409,940*
Government Relations Specialist
$100,000
Facility
$60,600
Marketing
$20,000
General Administrative Costs
$15,780
Legal Costs
$5,000
Advisory Council Meetings
$10,000
*Personnel expenses include base salary, benefits, taxes and
expenses. b) Program Price
· The table below displays the components of the program price
of $98,478.
· The program price for affiliates with less than four therapists
will be $70,342.
· The program price for affiliates with greater than four
therapists will be $98,478 plus $24,620 for each additional
therapist.
· The price for additional training services will be determined
by multiplying a fullyloaded hourly rate for the staff member
performing the work by the estimated time required of the
service.
Components of the Average Program Price per Unit
Average Direct Personnel Cost to MBD
$ 52,493
Indirect Personnel Costs (10 percent)
$ 5,249
Travel Expenses: Phase I
$ 3,200
Travel Expenses: Phase III
$ 6,400
Expenses
$ 3,000
Total
$ 70,342
Mark up
40%
Program Price
$ 98,478
Number of Therapists per Unit
4
Average Price Per Therapist
$ 24,620
Average Cost Per Therapist
$ 17,585
c) Year 1 Personnel
· Only personnel critical to the launch of the venture are
employed in Year 1.
· The table below denotes which personnel are critical Year 1:
Title
Name
Capacity
Program Director
Robert T. Ammerman, Ph.D.
50%
Research Director
Frank W. Putnam, M.D.
10%
Program Manager
Future Hire
100%
Business Manager
Glenn T. Flick
50%
Therapist 1
Future Hire
50%
Research Coordinator
Future Hire
50%
Sr. Administrative Assistant
Jennifer L. Diers
25%
d) Resource Capacity
MBD has modeled the capacity needed with growth –
it is available upon request. e) Incremental Personnel
Additional personnel will be hired on an incremental basis
according to what the growth in units demands. f) Program
Growth
The revenue estimates are based on conservative growth
projections. The first year target is three new units. Through
word of mouth, marketing efforts and lobbying efforts, the
second year target is six new units. Incremental growth is
targeted for years 3 through 5, with seven new units targeted for
year 3, eight new units for year 4 and nine new units for year 5.
g) Annuity Revenue (Year 3 and Beyond)
65 percent of Affiliates will subscribe to an annual
organizational MBD
Membership Program for $5000/year which will consist of the
following:
· Access to MBD Portal o Discounts on additional Training o
Research Updates o Therapist Newsletter
· Discounts and early access to new MBD products
h) Personnel Expenses
· The table below displays the base salary, benefit amount and
total salary for each of the personnel in the venture.
Title
Base Salary
Benefits (28%)
Total Salary
Program Director
$ 181,250
$ 50,750
$ 232,000
Research Director
$ 243,750
$ 68,250
$ 312,000
Doctor 3
$ 101,563
$ 28,438
$ 130,000
Program Manager
$ 84,500
$ 23,660
$ 108,160
Business Manager
$ 84,500
$ 23,660
$ 108,160
Therapist 1
$ 50,000
$ 14,000
$ 64,000
Therapist 2
$ 50,000
$ 14,000
$ 64,000
Research Coordinator
$ 67,969
$ 19,031
$ 87,000
Administrative Assistant
$ 31,250
$ 8,750
$ 40,000
Government Relations
Specialist
$ 100,000
$ 0
$ 100,000
· MBD Personnel will receive an annual base salary raise of 3
percent
i) Facilities
Facility expenses have been estimated based on the market
value of an office space that can accommodate 15-20 personnel.
The Facility expense of $60,600 for year one is comprised of
the following monthly costs:
· Rent: $2,500
· Utilities, Internet, and Phone: $850 o Insurance: $200 o
Building Expenses: $1,500 8.4 Projected Financials
8.4.1 Income Statement
· Summary of Projected Net Income: Our revenue projections
for the five-year plan include revenue increases every year
(excluding the grant) based on the growth in the number of
units.
· 59 percent of the program price of $98,478 is allocated to the
first year of the program (Current Revenue) and 41 percent is
allocated to the second year of the program (Deferred Revenue)
to account for revenue that has been received but not yet
earned.
Year 1
Year 2Year 3Year 4Year 5
Revenues
Current Revenue
$174,755
$359,995 $432,594 $509,225 $590,064
Deferred Revenue
$ -
$ 120,681 $ 248,602 $ 298,737 $ 351,656
Membership-based fees
$ -
$ - $ 10,000 $ 20,000 $ 25,000
Additional Training
Grants
TOTAL REVENUES
$ -
$605,000
$ 16,245 $ 32,491 $ 40,614
$245,000 $0
$0 $0
$779,755
$725,675 $707,441
$860,452 $1,007,334
Costs
Launch development costs
$155,000
$0
$0
$0 $0
Ongoing costs
Tech. Infrastructure
Sales/Marketing
Personnel
Facility
General & Admin.
$1,000
$20,000
$509,940
$60,600
$15,780
$38,050
$12,500
$530,928
$62,418
$8,590
$39,953
$20,000
$545,306
$64,291
$4,500
$41,950 $44,048
$12,500 $20,000
$560,185 $713,744
$66,219 $68,206
$7,495 $5,315
Legal
$5,000
$5,250
$5,513
$5,788 $6,078
Advisory Council
$10,000
$10,300
$10,609
$10,927 $11,255
Total Ongoing
Costs
$622,320
$668,036
$690,171
$705,065 $868,645
Depreciation
TOTAL COSTS
$0
$0
$0
$0 $0
$777,320
$668,036
$690,171
$705,065 $868,645
Operating Income
Income Tax (at 0%)
Net Income
$2,435
$0 $2,435
$57,639
$0 $57,639
$17,271
$0 $17,271
$155,387
$0
$155,387
$138,688
$0
$138,688
Profit
Margin
0.3%
7.9%
2.4%
18.1%
13.8%
8.4.2 Cash Flow Statement
Year 1
Year 2
Year 3
Year 4Year 5
Operations
Cash receipts from Affiliates/Grants
$779,755
$725,675
$707,441
$860,452 $1,007,334
Cash Paid for
Tech. Infrastructure
($1,000)
($38,050)
($39,953)
($41,950)
($44,048)
Sales/Marketing
($20,000)
($12,500)
($20,000)
($12,500)
($20,000)
Personnel
($509,940)
($530,928)
($545,306)
($560,185)
($713,744)
Facility
($60,600)
($62,418)
($64,291)
($66,219)
($68,206)
General & Admin.
($15,780)
($8,590)
($4,500)
($7,495)
($5,315)
Legal
($5,000)
($5,250)
($5,513)
($5,788)
($6,078)
Advisory Council
($10,000)
($10,300)
($10,609)
($10,927)
($11,255)
Operating Costs
Net Cash Flow from Operations
($622,320)
$157,435
($668,036)
$57,639
($690,171)
$17,271
($705,065) ($868,645)
$155,387 $138,688
Taxes
$0
$0
$0
$0 $0
Deferred Tax Credit
$0
$0
$0
$0 $0
Adjusted Taxes
Net Cash from Operating Activities
$0
$0
$0
$0 $0
$157,435
$57,639
$17,271
$155,387 $138,688
Investing Activities
Capital
Expenditures
($155,000)
$0
$0
$0 $0
Net Cash Flow
$2,435
$57,639
$17,271
$155,387 $138,688
Cumulative Cash Flow
$2,435
$60,074
$77,345
$232,732 $371,420
Discounted Cash Flow (10%)
$2,435
$52,399
$14,273
$116,745 $94,726
Cumulative Disc Cash Flow
$2,435
$54,834
$69,107
$185,852 $280,578
Mission
AppSuccess provides low-income students who are qualified to
go to a four-year college with the means to get there. We
eliminate the college application information gap by matching
our Applicants with students from top colleges who guide them
through the college application and financial aid process via our
interactive online platform.
Theory of Change
If we provide low-income students with personalized college
application assistance, then they will get into better colleges
and have improved life options and opportunities.
Value Proposition
Our product creates value both to the Applicant and to society.
Value for Applicant
AppSuccess’s primary value proposition is to reduce the cost of
achieving education to the Applicant. We do this in three ways:
(1) Reducing information costs: By making information that is
relevant for college applications free and accessible for all high
school students, AppSuccess allows both students and their
parents to learn about the details of applying to, attending, and
paying for college;
(2) Reducing application support costs: By providing low -
income students with free college counseling services,
AppSuccess gives them an opportunity to compete with their
high-income peers who often have adult support and assistance
with their applications; and
(3) Reducing dollar costs: By assisting Applicants to identify
and apply for college fee waivers, scholarships, and grants,
AppSuccess works to save each Applicant hundreds, if not
thousands, of dollars to make college affordable.
In addition, because the end goal of AppSuccess is to get its
Applicants into college, we offer our “customers” the added
value that comes with a post-secondary education. Studies over
the last decade have confirmed that college graduates reap
significant benefits over those that stop at high school (College
Board). Compared to high school graduates, college graduates:
· Earn nearly $1 million more over a lifetime;
· Have half the unemployment rate;
· Have one-third the incarceration rate;
· Require $800-$2,700 less in social programs each year; and
· Have more educated children.
Value for Society
The financial return to society for a program like AppSuccess is
substantial. Not only does it provide intangible benefits to the
Applicant in the form of increased exposure to diversity of
ideas and cultures, but also to society in the form of economic
benefit. A first-pass analysis suggests that the net present return
on investment in an AppSuccess Applicant is over $45,000, the
bulk of which is derived from the increased income open to
college graduates and graduates of higher tier institutions. We
expect this sort of return to attract strong foundation
investment, especially after proof-of-concept.
FINANCIAL PLANFinancial OverviewBusiness Model
Description & Financial Targets
Our model projects that we will be cash-flow positive by our
third year of operation. Our expenses will be driven mainly by
web-development and personnel costs, and will gradually grow
from $325,000 in year one to $650,000 in year six, as we double
our headcount to accommodate increased web traffic and
recruitment efforts. We will be financed mainly by grants and
individual donations, and will slowly introduce additional
revenue streams including advertising and corporate
partnerships.
There are two key financial criteria to our mission: (1) that the
application assistance always be provided free of charge to the
Applicants, and (2) that we have a financially sustainable
organization by year three of operation. Our projections achieve
both of these goals (see Appendix).
Key AssumptionsStart-Up & Growth Expectations
AppSuccess will roll out in four Stages:
Stage 1 (estimated time: 1 year). We will launch the program
with 90 Applicants and 90 Mentors. We will recruit Campus
Leaders from three colleges—Harvard University, Washington
University in St. Louis, and the University of California,
Berkeley. The Campus Leaders will be in charge of finding 25-
35 Mentors in their school. Mentors will be trained using a
curriculum designed specifically to assist the Applicants in the
application process. We will partner with a handful of high
schools to recruit our first 90 Applicants. Applicants and
Mentors will interact using the web-based platform, with a
back-end that will allow us to monitor the progress of each
Applicant. Throughout Stage 1, we will solicit feedback from
all 90 Mentors and Applicants on a bi-weekly basis to make
continual improvements to the program based on real-time
feedback.
Stage 2 (estimated time: 1 year). We will expand the program to
440 Applicants and 430 Mentors from ten universities. This
Stage will require us to find new Campus Leaders, who will
drive the increased requirement for Mentors. The website and
curriculum will be adjusted and improved in response to
feedback gathered in Stage 1.
Stage 3 (estimated time: 2-3 years). We will continue to grow,
accepting many more Mentors and Applicants. This Stage will
require significantly more resources to support nationwide
recruiting. We will need to hire staff to manage the Campus
Leaders and the Applicant/Mentor pairs, and ensure that each is
fulfilling their obligations.
Stage 4 (estimated time: 2-3 years). We will scale further by
creating compatible programs for high school juniors,
sophomores, and freshmen, focusing more on college
preparation (e.g., taking rigorous classes, participating in
extracurricular activities, studying for the SAT and ACT). This
will require significant curriculum development, with specific
benchmarks and a different set of guidelines for each school
year program.Sources of Revenue
Total revenues will grow from a base of approximately
$210,000 to over $940,000 by year six of operation. These gains
are a direct benefit of the continued support of our donors and
partners, as well as advertising related to the growth of our
business. Details by line item as follows:
Grants. Foundations provide a large source of funding to
education-related nonprofits: four of the top 10 foundations in
the US support education. Many other foundations, like the Citi
Foundation and the Lumina Foundation, target funds
specifically at activities that promote college access among
disadvantaged populations. Grants will be a significant source
of funding for AppSuccess in our early years, and as we grow
we will rely on them increasingly less. In our first year we
expect grants to make up 95% of our revenue. By our sixth year
of operation we will have reduced our dependence on grants
significantly, down to 30% of our revenue. As we continue to
build a reputation and a corps of committed financial supporters
we expect annual donations to make up an increasingly larger
percentage of our revenue stream. Therefore, we plan to apply
initially for grants for seed funding from foundations like the
Darden Foundation, whose Recipe for Success program offers
seed funding to organizations that “impact the educational
prospects of underserved youth, ages 14 to 18, by providing
them with access to the information and tolls they need to
pursue their dreams of higher education.”
Partnership Revenue. AppSuccess will partner with
organizations like CollegeBoard, ACT Inc., Princeton Review,
Embark, CommonApp, FastWeb, and other organizations geared
toward getting students into college. Our goal is to build
relationships and eventually point our students toward their
websites.
Donations. We will raise donations primarily through our
"Sponsor an Applicant" program. The program enables donors
to finance all of AppSuccess's costs associated with supporting
an Applicant for $100 per Applicant. To get long-term buy-in
from donors, we will require Applicants to write letters of
appreciation to their sponsors. Similar sponsorship programs
have proven extremely effective for other organizations because
it puts human faces to the donation.
Advertising Revenue. Different from our partnerships, our
advertisers will be consumer product companies and related
companies that market to young adults. Revenue calculations
are based on a standard ‘click through’ model. We assume our
advertisers will pay us an average click through rate of $0.65,
and that our Applicants will click an average of 3 times per
month.
Costs and Expenses
Our largest expense is personnel, with salaries and benefits
estimated to be around $560,000 during the first two years
alone. Note that throughout the six-year projection more than
80% of our expenses are related to personnel, as the
hardware/storage, real estate, and miscellaneous costs are
minimal.
Net Surplus and Break-Even
Despite a minimal loss in years one and two (that could be
financed by guaranteed loans), we will be fiscally sound and
self-sustaining thereafter (see Below).
Financial Projections
Revenues Expenses Surplus
$1,000
$900
$800
$700
$600
$500
$400
$300
$200
$100
$0
-$100
2012
2013
2014
2015
2016
2017
Dollars (in thousands)
Projected FinancialsStatements of Income and Cash
FlowStatement of Income
AppSuccess exhibits seasonality in accordance with the college
application process. College application deadlines range from
mid-November to early February, thus highest activity levels on
our site will be in the first and second fiscal quarters, with web
design, advertising and promotion and travel expenses weighted
toward the first half of the fiscal year (see Appendix).
Revenues are budgeted to be spread evenly over the fiscal
quarters, with the first quarter of 2012 getting a boost from the
$25,000 prize related to the HBS Business Plan Competition.
Statement of Cash Flow
Our cash flow statement resembles our projected income
statement. This is both due to our nonprofit status (we do not
pay any taxes and therefore expense all our software
development costs as incurred) and due to the web-based nature
of our business, meaning that there are few fixed assets that
need to be depreciated. On an annual basis, all our revenues and
expenses are received and paid for in cash.
In the first two years of operation we are projected to lose
approximately $187,000. This will be financed by debt, raised
in advance of incurring the losses and projected to cost
approximately 4% on an annual basis (see Appendix).
Note that we will begin to earn a surplus and generate cash in
the third year of operation. Any excess cash generated will be
used to repay debt.
Sustainability
Sustainability is a serious concern for any enterprise, and
especially for those in the not-for-profit realm. Through
conservative planning, leveraging our partner relationships and
exploiting revenue streams collateral to our core business, we
hope to ensure this sustainability for AppSuccess. Our financial
projections show that we will be cash flow positive by year
three of operation. Yet we recognize that without charging for
our services, we are dependent on the funding from individual
donors and foundations to be sustainable. We plan to address
this challenge in several ways.
Keeping Operating Costs Low
Aside from the handful of staff we need to run the business and
develop the website, our operating costs are extremely low,
which allows us to focus less of our time on fundraising and
more of our time on creating a better product.
Keeping Fundraising Goals Conservative
Our financial projections show that we only need to raise about
$200,000 in grants each year to be sustainable. We believe that
this is a conservative estimate, since funding for education
nonprofits exceed over $5.5 billion annually in the US alone.
Importantly, the economic hardships did not affect funding for
education.
Developing Other Potential Sources of Revenue
The very nature of our web-based platform lends itself to two
potential sources of revenue in the future:
· Data sales: By year six, we will have worked with over 16,500
Applicants and completed tens of thousands of college
applications. Using the lessons learned and the data
accumulated from these applications, we could compile this
information into a workable format to make available to high
schools for a fee. Schools, both Title 1 and others, could use
this data to help them inform their college counseling, as well
as distributing the material to students. Ours would be a classic
razor-razor blade model. Due to our technology focus, data
accumulation and customization costs would be modest. We
could give away the initial data package for free and then
charge increasing amounts per school per year for updates.
Longer term, we hope to be working with hundreds of Title I
high schools (not to mention the thousands of overall high
schools in the US), and charging several thousands of dollars
annually for updates – this could be a dramatic addition to our
revenue model.
· Source code sales: Our operational success will be closely tied
to the robustness of our web-based platform. The source code
that we will develop, which will allow for complex and multi-
faceted interactions to take place remotely, could be sold to
other non- competing companies. This could include any multi-
person, multi-location operation, including SAT preparation,
general tutoring, consulting, medical services, etc.
Key Data
AppSuccess
2012-2017
GROWTH STRATEGY
2012
2013
2014
2015
2016
2017
MENTORS
# Campuses
3
10
25
50
100
100
# Mentors
90
430
1200
2330
4890
6210
APPLICANTS
Avg. applicants per mentor
1
1.02
1.05
1.08
1.08 1.12
# Applicants
90
440
1260
2520
5280 6960
STAFF (FTE)
# Computer designers
1.5
1.5
2
2
2
2
# Other employees
4
4
5
6
8
9
Total headcount
5.5
5.5
7
8
10
11
SALARY EXPENSE
Web designer
60,000
Other employees
40,000
ADVERTISING
price per click through 0.65
# click thru/member/month 3
Statement of Income
AppSuccess
Projected Quarterly Income Statement Fiscal Years 2012-2014
2012-2013
2013-2014
REVENUES
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Grants
68,750
43,750
43,750
43,750
50,000
50,000
50,000
50,000
Partnership
-
-
-
-
-
-
-
-
Donations
2,250
2,250
2,250
2,250
11,000
11,000
11,000
11,000
Advertising
530
700
530
350
2,570
3,430
2,570
1,720
TOTAL REVENUES
71,530
46,700
46,530
46,350
63,570
64,430
63,570
62,720
EXPENSES
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Web Design
30,000
30,000
15,000
15,000
30,000
30,000
15,000
15,000
Salaries
40,000
40,000
40,000
40,000
40,000
40,000
40,000
40,000
Benefits
8,000
8,000
8,000
8,000
8,000
8,000
8,000
8,000
Real Estate
-
-
-
-
-
-
-
-
Travel Expenses
4,500
4,500
1,500
1,500
4,500
4,500
1,500
1,500
Advertising
6,500
6,500
2,000
2,000
6,500
6,500
2,000
2,000
Interest Expense
600
600
1,200
1,200
1,200
1,200
1,200
1,200
Other
3,000
3,000
2,500
2,500
3,000
3,000
2,500
2,500
TOTAL EXPENSES
92,600
92,600
70,200
70,200
93,200
93,200
70,200
70,200
NET SURPLUS
(21,100)
(45,900)
(23,700)
(23,900)
(29,600)
(28,800)
(6,600)
(7,500)
AppSuccess
Projected Annual Income Statement Fiscal Years 2012-2017
REVEUNES
2012
2013
2014
2015
2016
2017
Grants
200,000
200,000
250,000
250,000
250,000
280,000
Partnership
-
-
55,000
75,000
100,000
150,000
Donations
9,000
44,000
113,400
189,000
343,200
348,000
Advertising
2,100
10,300
29,500
59,000
123,600
162,900
TOTAL REVENUES
211,100
254,300
447,900
573,000
816,800
940,900
EXPENSES
2012
2013
2014
2015
2016
2017
Web Design
90,000
90,000
120,000
120,000
120,000
120,000
Salaries
160,000
160,000
200,000
240,000
320,000
360,000
Benefits
32,000
32,000
40,000
48,000
64,000
72,000
Real Estate
-
-
40,000
40,000
40,000
40,000
Travel Expenses
12,000
12,000
12,000
15,000
15,000
15,000
Advertising
17,000
17,000
17,000
20,000
20,000
25,000
Interest Expense (inc)
3,600
4,800
4,800
3,600
2,000
(2,800)
Other
11,000
11,000
11,000
15,000
15,000
20,000
TOTAL EXPENSES
325,600
326,800
444,800
501,600
596,000
649,200
NET SURPLUS
(114,500)
(72,500)
3,100
71,400
220,800
291,700
Statement of Cash Flow
AppSuccess
Fiscal Years 2011-2017
CASH INFLOW
2011
2012
2013
2014
2015
2016
2017
Beginning Cash
-
20,000
25,500
(49,000)
(45,900)
2,500
163,300
HBS Award
25,000
-
-
-
-
-
-
Debt Incurred
-
120,000
-
-
-
-
-
Operating Surplus
-
-
-
3,100
71,400
220,800
291,700
TOTAL INFLOW
25,000
120,000
-
3,100
71,400
220,800
291,700
CASH OUTFLOW
2011
2012
2013
2014
2015
2016
2017
Operating Losses
-
114,500
72,500
-
-
-
-
Investments
5,000
-
2,000
-
3,000
-
-
Debt Repaid
-
-
-
-
20,000
60,000
40,000
TOTAL OUTFLOW
5,000
114,500
74,500
-
23,000
60,000
40,000
NET CASH
20,000
25,500
(49,000)
(45,900)
2,500
163,300
415,000

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Help4 group box programdecember 16, 2020 version

  • 1. Help4 Group Box program December 16, 2020 version 2 Social Business Model Canvas Template 2Anchor Purpose Help4 Group aims at promoting healthy food at affordable prices that will allow the households to access quality and healthy food. Box A is original grocery box which provides a wider variety of fruits and veggies with door the door delivery subscription service. Box B will ensure that people can cook healthy foods using the attached recipes and healthy ingredients provided. Box C: Help4 group provides a grocery box with instruction books which have fun activities focus on interaction between children and parentsStakeholders Clients and customers: families, people living below poverty line, busy people, and people with disabilities. Business partners: Vegetable suppliers, logistics companies and transport services providers Management and employees of the companyUnique Value Proposition Delivering fresh vegetables with high quality original food box
  • 2. door to door to disabled, seniors who are inconvenient to go shopping in the grocery store Food box with affordable price provides people who living below the poverty line or care cost-effective Working professionals with busy lifestyle could save time by select Box B with food recipe inside Parents who lack of way to interact with their children or need engagement could choose Box C with education instructions book Reach Take advantage of exiting customers Use of online platforms Promotion of the Boxes through advertising, Community Need More than 150 survey collected. 80% people shows strong interest and would like to try Box A 30% would like to try box B People would like to try Box C only for free to decide whether subscribeOutreach Strategy Through messaging feature in the company's website. In person intercations through public marketing strategies. Trial period/ free couponing Key Activities & Resources Training the employees on the different categories of the boxes. Solving customer issues that may arise Excellent commutation and social skills with famers and logistics Rich personal network with local government and VCCosts Adopt a cost-optimization strategy Staff salaries and wages Premises rent Delivery costs Cost of acquiring the vegetables and fruits Printing costs
  • 3. Cost of developing learning materials for box CSustainable Revenue Streams Low margin revenue streams from box deliveries Revenue from Box A Revenue from Box B Revenue from Box C Donation Sliding ScaleImpact The intended community benefit of the organization and how it will measure its outcomes and impact
  • 4. 3 30-WORD DESCRIPTION PLACEHOLDER: Help4 Group is a social enterprise based in China with the objective of reducing food wastage and improving the welfare of children in the poor neighborhood through dietary health. Box program aimed to fix the unbalanced revenue stream and a new business model to make profits Get more information at: www.help4group.com Anchor Purpose
  • 5. 4 Due to the unbalanced revenue stream of Help4 Group (90% revenue from government purchase) the company will try new business models to make profits: prmote the sales of fruits and vegetables categorized in 3 different boxes depending on the services offered and target market. Box A: Box A is original grocery box which provides a wider variety of fruits and veggies at affordable price with door the door delivery subscription service. Box B:Help4 group provides a small grocery box at affordable price along easy-to-follow, well-designed recipe cards for each meal Box C: Help4 group provides a grocery box with instruction books which have fun activities focus on interaction between children and parents and children Research shows that grocery box idea is pretty new in China, only a few companies are developing related products and services. Many food giants have not yet entered this field yet. Study shows as China enters aging society in 2020, an increasing number of people will reduce the number of times to go out shopping. Seniors expect food to be delivered to their door rather than directly going to the grocery store to buy it. It is estimated that in 2025, food box and related delivery service will account for around 8% of food purchase share. Market share will increase to 15% in 2030. There is a huge market gap exist. DESCRIPTION LINGERING QUESTIONS
  • 6. RESEARCH 4 What is the market segmentation for the market that Help4 Group serves? What ensures that Help4 Group continuously serve their target market of low-income earners? 1 2 3 The underlying motivation and goals for existing Its larger purpose within the community 4 Community Need 5
  • 7. DESCRIPTION Help4 group did around 150 surveys during last 5 weeks by collect data from the local students and parents through sent survey to existing customers directly, street survey, official website and promotion of customer feedback platforms to identify the the needs of the different grocery boxes and areas that should be corrected and the services that should be improved. The company will also liase with the logistics company in collected of data that will be analyzed to show the areas that should be improved in the Box Idea. 4 1 2 3 How the organization will determine which needs of the community are not being met and how it can meet them RESEARCH Collecting customer survey and feedback is one of the most
  • 8. effective ways to identify the the customer needs and areas that need improvement. That is because a business engages with the customers directly. According to the survey 80% people (parents)shows strong interest and would like to try Box A 30% would like to try box B People would like to try Box C only for free to decide whether or not subscribe Help4 Group decide to start with Box A and mainly focus on Box A in next in the next period of time to see how it goes. LINGERING QUESTIONS What is the likelihood that the organization's customers will provide feedback that will be used in identifying the areas that should be corrected? What strategies would Help4 Group implement to ensure that the organization meets the needs of the community. Impact 6 DESCRIPTION People with disabilities, seniors who are inconvenient to go shopping in the grocery store could get benefits from Help4 Group door to door delivery service. People who living below the poverty line or care cost-effective could also get benefits from our good quality food box with affordable price. Working professionals with busy lifestyle could save time by
  • 9. select Box B with food recipe inside Parents who lack of way to interact with their children or need engagement could get benefits from Box C with education instructions book 4 1 2 3 The intended community benefit of the organization and how it measures its outcomes RESEARCH Research shows people who subscribe our grocery box could save around 30% campare with buy food directly from grocery store. Study shows there is a huge market gap exist, by 2030, more people will prefer delivery food boxes to home rather than go to the grocery store. Survey shows 75+% current existing customer shows interest/needs of grocery boxes or have positive attitude on it. LINGERING QUESTIONS What are the parties that are involve in the business activities of
  • 10. Help4 Group. What role do they play to the success of the company? What parties are affected by the operations of Help4 Group? Stakeholders 7 DESCRIPTION The people living below poverty line, the disabled, busy people, and families that want to experience cooking together are affected by the organization's outcome. The organization's partners such as suppliers and logistic companies are also stakeholders in the organization. People who are interested in the organization's sucess if the management of the organization. 4 1 2 3
  • 11. Those who have a vested interest in organizational success Those who are affected by organizational outcomes DESCRIPTION Help4 Group has partnered with various stakeholders to ensure that the new business sgemnet is a success. The company will provide fruits and vegetables in three boxes to its customers and will implement Box A in the next following weeks Families that want to experience cooking together can choose box B which has a recipe. Children learning materials can be accessed through Box C LINGERING QUESTIONS What are the parties involved in the operations of the Help4 Group both at the internal environment and the external environment? What are their role and contribution toward the success of the organization?
  • 12. Unique Value Proposition 8 DESCRIPTION The disabled and the seniors who are inconvenient to shop in the grocery store can benefit from the door-to-door delivery service of Help4 Group. People who live below the poverty line or are care cost- effective can also benefit from our affordable, high-quality food boxes. Working professionals with a busy lifestyle can save time by choosing box B with food recipes insides. Parents who lack or need to interact with their children can benefit from the educational instructions in Box C 4 1 2 3 The value brought to stakeholders and differentiation from existing options How the value translates to service offerings and delivery
  • 13. DESCRIPTION Help4 Group has partnered with different companies in different lines of services to ensure the success of it new business segment. The organization provides the customers with a choice to choose from Box A, Box B, or Box C. All the products are of high quality and they are affordable. LINGERING QUESTIONS What more value could Help4 Group make beyond mentioned above 8 Reach 9 DESCRIPTION The first potential customer of grocery box idea would be local school ‘s students and families who are currently getting food from Help4 Group. Help4 Group can grow its impacts by expanding its reach through personal network and campaign/promotion activities which can be achieved through partnership with social institutions such as denominational centers , governments and
  • 14. community development programs such as youth groups. Establishing an online platform and social media that allows public participation on matters related to the development of the organization can also assist in expanding the reach of the organization in its core region. 4 1 2 3 How the organization can grow its impact by expanding reach within its core region RESEARCH Promotion activities refers to the activities that aim at communicating a service or brand to the user with the intention of introducing the brand or service or induce the buyer in preference over others. Use of online platforms as a means of user participation in has increased its effectiveness with the development of technology over the years. LINGERING QUESTIONS How effective are the methods in promoting the growth of the
  • 15. company's impact? Outreach Strategy 10 DESCRIPTION Help4 Group will provide 4 weeks trial periods for free (By invite only) and 40% Off couponing for all customers in order to get paying and repeat customers. Help4 Group will interact with the community through a set of activities through awareness activities such as direct marketing publicity where team members from the organization will interact with the members of the community at the field. The organization will also interact with the community through the official website and social media of the organization which will allow members of the community to ask questions and officials of the organization will respond them. 4 1 2 3
  • 16. How the organization will interact with the community, build awareness and achieve initial buy-in RESEARCH Help4Group will interview folks in the US doing to learn what marketing techniques work in other countries in the next following monthes and adapting them for China. Various marketing methods may be used by the organization to reach the community. An example is direct marketing whereby the marketing agents will interact with people at teh community. That will increase the community's trust on the new business segment. One of the most effective methods of ensuring interaction through online platforms is by creating a chat program where enquires are made and responded through the online platform. The company may also interact with its customers via the wbsite LINGERING QUESTIONS What strategy can be used in enhancing an organization’s website to create interactions between users, customers and the organization? Key Talent, Activities & Resources 11 DESCRIPTION Excellent communication skills and social skills among the
  • 17. members of the organization, farmers and logistics which include listening and turn-taking, non-verbal communications, stress management and internal control. Rich personal relationship with the local government or venture capital etc. Team-building skills among all the stakeholders of the organization particularly those involved in the operations and delivery of the organization’s products. 4 1 2 3 What talent is needed to realize impact What key activities and resources are needed to launch and create value for stakeholders DESCRIPTION The organization will partner with its partners to ensure freshness and high-quality of its produce . The organization will also train the employees about the new
  • 18. business segment, all the boxes and what they entail. That will help in promoting quality and effective services and products. Consequently, any customer cnflicts that may occur will be solved to ensure that all the customers are satisfied. LINGERING QUESTIONS What are the most effective talents required in expanding the impacts of an organization or box idea? Costs 12 DESCRIPTION The organization will implement a cost-optimization strategy. That will help in the reduction of the costs incurred by the organization Some of the costs that will be incurred include Staff salaries and wages Premises rent Delivery costs Cost of acquiring the vegetables and fruits Printing costs Cost of developing learning materials for box C The participation of many volunteer with no charge has reduced expenses of Help4 Group in some ways. The use of logistic companies reduce the cost of warehousing which is a key cost driver in relation to the operations of the organization.
  • 19. 4 1 2 3 The key cost drivers for base operations and service delivery RESEARCH A cost-optimization strategy promotes cost reduction while promoting business value (Al Haj & El-Sayegh, 2015). The costs that the company will incur will cater for the acquisition of the vegetables and fruits until they are delivered to the customers. Help4 Group applies key cost drivers in managing the cost of operations with the goal of maintaining the affordable prices of the food products. One of the cost driver used is warehousing cost minimization through the logistic companies facility (https://www.help4group.com/). LINGERING QUESTIONS What is the most efficient cost driver that the organization can use in ensuring minimum costs are incurred from the operations of the organization?
  • 20. 12 Sustainable Revenue Streams 13 DESCRIPTION Besides government purchase, Help4 Group will use a low pricing strategy to generate its income by selling different boxes. It will receive income from the sales of Box A It will receive income from the sales of Box B It will recieve income from the sales of Box C. Help4 Group ’s website has a three series denomination on the donations possible: $1, $10 and $100 in which well wishers select the donation to be made. 4 1 2 3
  • 21. The key revenue streams and mix of revenue sources required for long-term sustainability DESCRIPTION Sliding scale related research will be the on the top list next stage Since the new business segment targets the low-income earners and the busy people, a low pricing strategy will ensure that the organizations gains a bigger market share in the market The organization will also receive more income as it will sell different boxes to different customers Help4 Group are cooperating with serval companies to develop grocery boxes. LINGERING QUESTIONS Is there any other good way to generate revenue beyond what mentioned above? Reference https://www.help4group.com/ Al Haj, R. A., & El-Sayegh, S. M. (2015). Time–cost optimization model considering float-consumption impact. Journal of Construction Engineering and Management, 141(5), 04015001. Mothersbaugh, D. L., Hawkin, D. I., & Kleiser, S. B. (2019). Consumer behavior: Building marketing strategy. McGraw -Hill Higher Education. Chinese business journal 中国商业周刊人口老龄化趋势
  • 22. 14 BIO/URE 3450 DINOSAURS VIDEO LAB Write a short paper (2-3 typewritten pages or less) analyzing the video shown in today's lab. In your paper, indicate: 1. The intended audience and explain your reasoning using specificexamples from the video; 2. What environmental/ecological principles were discussed, shown, described or mentioned (no matter how briefly); 3. What was the primary environmental focus of this video; explain your reasoning using specificexamples from the video; 4. How successful was the video at getting its primary message across to its intended audience; explain your reasoning; 5. Give a grade to this video from the PERSPECTIVES (a-f) of: a) a parent b) an educated adult
  • 23. c) an environmentalist d) a politician e) a business person (NOTE: A LETTER GRADE MUST BE GIVEN FOR ALL PERSPECTIVES LISTED. NO EXPLANATION FOR THE GRADE IS NEEDED HERE; SEE #6.) 6. Choose ONE PERSPECTIVE from #5 and COMPLETELY EXPLAIN the reasoning behind your grade. Use SPECIFIC EXAMPLES from the video to justify the grade you gave that perspective. 7. This is a serious writing assignment. You will be graded on your grammar, punctuation, and writing quality. Each category (1-7) is worth a MAXIMUM of 5 points. Thus your score is based on a maximumtotal of 35 points. PAPER IS DUE ON OR BEFORE February 25, 2021 8.1 Financial Overview a) Business Model Description Moving Beyond Depression is a set of protocols to train and guide the work of therapists and home visitors in the in-home treatment for mothers who are identified with clinical depression. This successful home visiting model was borne out of the research of two prominent doctors who will participate in
  • 24. the Affiliate implementations. In addition, the efficacy of the intervention has been validated in three independent Affiliates. Therapists, a Business Manager, a Program Manager and a Research Coordinator will also participate in Affiliate implementations. The pricing of the product will be directly related to the amount of time required of personnel for each phase of the program per unit. [A unit is defined as the full product lifecycle for up to four therapists. An Affiliate with more than four therapists engaged in the program will require multiple units.] The product price will be determined by the following: · Direct personnel time required per unit · Indirect personnel time required per unit · Travel Expenses per unit · Profit Margin per unit Due to the nature of the product, a training and support program, the majority of the venture’s expenses are attributed to the cost of personnel. Year over year, personnel expenses will comprise an average of 77 percent of total venture expenses for the first five years. b) Financial Targets The two core underlying financial targets for Moving Beyond Depression are the following: 1. Reach self-sustainability after year 2 2. Generate a sustainable annual profit margin of 15-20 percent to be used to fund expansion of the parent program as well as additional research and continued investment in the Moving Beyond Depression venture. Based on the assumptions stated in section 8.2,the revenue, expenses and profit margin for the first five years of the venture are noted below. · Moving Beyond Depression will be profitable Years 3-5 · The cost of sales as a percentage of revenue will average 89% during Years 3-5
  • 25. Year 1 Year 2 Year 3 Year 4 Year 5 # of Units* 3 6 7 8 9 Revenue $779,755 $725,675 $707,441 $860,452 $1,007,334 Expenses $777,320 $668,036 $690,171 $705,065 $868,645 Net Income $2,435 $57,639 $17,271 $155,387 $138,688 Profit Margin 0% 8% 2% 18% 14%
  • 26. Revenue Growth 175% 47% 22% 17% Cost of Sales 100% 92% 98% 82% 86% Cumulative Cash Flow $2,435 $60,074 $77,345 $232,732 $371,420 Debt Ratio 1.00 0.69 0.98 0.82 0.86 Current Ratio 1.00 1.45 1.03 1.22 1.16 *A ‘unit’ comprises four therapists. A single Affiliate may have multiple units depending on the number of therapists to be trained. *$605,000 of the revenue of $774,755 for year 1 and $245,000 of the revenue of $730,765 for year 2 can be attributed to the assumption of the receipt of a start- up grant.8.2 Key
  • 27. Assumptions The revenue targets noted in Section 8.1 are predicated on the following assumptions: a) Start-up Funds Moving Beyond Depression will receive a grant for $850,000 to cover startup expenses and a portion of operating expenses during Year 1 and Year 2. This total is composed of the following: Year 1 Expenses System Development Costs: · Portal Development - $100,000 · Website Development - $35,000 · CRM implementation - $20,000 $156,000 Licenses - $1,000 Personnel $409,940* Government Relations Specialist $100,000 Facility $60,600 Marketing $20,000 General Administrative Costs $15,780 Legal Costs $5,000 Advisory Council Meetings $10,000 *Personnel expenses include base salary, benefits, taxes and expenses. b) Program Price · The table below displays the components of the program price of $98,478.
  • 28. · The program price for affiliates with less than four therapists will be $70,342. · The program price for affiliates with greater than four therapists will be $98,478 plus $24,620 for each additional therapist. · The price for additional training services will be determined by multiplying a fullyloaded hourly rate for the staff member performing the work by the estimated time required of the service. Components of the Average Program Price per Unit Average Direct Personnel Cost to MBD $ 52,493 Indirect Personnel Costs (10 percent) $ 5,249 Travel Expenses: Phase I $ 3,200 Travel Expenses: Phase III $ 6,400 Expenses $ 3,000 Total $ 70,342 Mark up 40% Program Price $ 98,478 Number of Therapists per Unit 4 Average Price Per Therapist $ 24,620 Average Cost Per Therapist $ 17,585 c) Year 1 Personnel · Only personnel critical to the launch of the venture are employed in Year 1.
  • 29. · The table below denotes which personnel are critical Year 1: Title Name Capacity Program Director Robert T. Ammerman, Ph.D. 50% Research Director Frank W. Putnam, M.D. 10% Program Manager Future Hire 100% Business Manager Glenn T. Flick 50% Therapist 1 Future Hire 50% Research Coordinator Future Hire 50% Sr. Administrative Assistant Jennifer L. Diers 25% d) Resource Capacity MBD has modeled the capacity needed with growth – it is available upon request. e) Incremental Personnel Additional personnel will be hired on an incremental basis according to what the growth in units demands. f) Program Growth The revenue estimates are based on conservative growth projections. The first year target is three new units. Through word of mouth, marketing efforts and lobbying efforts, the second year target is six new units. Incremental growth is
  • 30. targeted for years 3 through 5, with seven new units targeted for year 3, eight new units for year 4 and nine new units for year 5. g) Annuity Revenue (Year 3 and Beyond) 65 percent of Affiliates will subscribe to an annual organizational MBD Membership Program for $5000/year which will consist of the following: · Access to MBD Portal o Discounts on additional Training o Research Updates o Therapist Newsletter · Discounts and early access to new MBD products h) Personnel Expenses · The table below displays the base salary, benefit amount and total salary for each of the personnel in the venture. Title Base Salary Benefits (28%) Total Salary Program Director $ 181,250 $ 50,750 $ 232,000 Research Director $ 243,750 $ 68,250 $ 312,000 Doctor 3 $ 101,563 $ 28,438 $ 130,000 Program Manager $ 84,500 $ 23,660 $ 108,160 Business Manager $ 84,500 $ 23,660
  • 31. $ 108,160 Therapist 1 $ 50,000 $ 14,000 $ 64,000 Therapist 2 $ 50,000 $ 14,000 $ 64,000 Research Coordinator $ 67,969 $ 19,031 $ 87,000 Administrative Assistant $ 31,250 $ 8,750 $ 40,000 Government Relations Specialist $ 100,000 $ 0 $ 100,000 · MBD Personnel will receive an annual base salary raise of 3 percent i) Facilities Facility expenses have been estimated based on the market value of an office space that can accommodate 15-20 personnel. The Facility expense of $60,600 for year one is comprised of the following monthly costs: · Rent: $2,500 · Utilities, Internet, and Phone: $850 o Insurance: $200 o Building Expenses: $1,500 8.4 Projected Financials 8.4.1 Income Statement · Summary of Projected Net Income: Our revenue projections for the five-year plan include revenue increases every year
  • 32. (excluding the grant) based on the growth in the number of units. · 59 percent of the program price of $98,478 is allocated to the first year of the program (Current Revenue) and 41 percent is allocated to the second year of the program (Deferred Revenue) to account for revenue that has been received but not yet earned. Year 1 Year 2Year 3Year 4Year 5 Revenues Current Revenue $174,755 $359,995 $432,594 $509,225 $590,064 Deferred Revenue $ - $ 120,681 $ 248,602 $ 298,737 $ 351,656 Membership-based fees $ - $ - $ 10,000 $ 20,000 $ 25,000 Additional Training Grants TOTAL REVENUES $ - $605,000 $ 16,245 $ 32,491 $ 40,614 $245,000 $0 $0 $0 $779,755 $725,675 $707,441 $860,452 $1,007,334
  • 33. Costs Launch development costs $155,000 $0 $0 $0 $0 Ongoing costs Tech. Infrastructure Sales/Marketing Personnel Facility General & Admin. $1,000 $20,000 $509,940 $60,600 $15,780 $38,050 $12,500 $530,928 $62,418 $8,590 $39,953 $20,000 $545,306 $64,291 $4,500
  • 34. $41,950 $44,048 $12,500 $20,000 $560,185 $713,744 $66,219 $68,206 $7,495 $5,315 Legal $5,000 $5,250 $5,513 $5,788 $6,078 Advisory Council $10,000 $10,300 $10,609 $10,927 $11,255 Total Ongoing Costs $622,320
  • 35. $668,036 $690,171 $705,065 $868,645 Depreciation TOTAL COSTS $0 $0 $0 $0 $0 $777,320 $668,036 $690,171 $705,065 $868,645 Operating Income Income Tax (at 0%) Net Income $2,435 $0 $2,435 $57,639 $0 $57,639 $17,271 $0 $17,271 $155,387 $0 $155,387 $138,688
  • 36. $0 $138,688 Profit Margin 0.3% 7.9% 2.4% 18.1% 13.8% 8.4.2 Cash Flow Statement Year 1 Year 2 Year 3 Year 4Year 5 Operations Cash receipts from Affiliates/Grants
  • 37. $779,755 $725,675 $707,441 $860,452 $1,007,334 Cash Paid for Tech. Infrastructure ($1,000) ($38,050) ($39,953) ($41,950) ($44,048) Sales/Marketing ($20,000) ($12,500) ($20,000) ($12,500) ($20,000) Personnel ($509,940) ($530,928) ($545,306) ($560,185) ($713,744) Facility ($60,600) ($62,418) ($64,291) ($66,219) ($68,206)
  • 38. General & Admin. ($15,780) ($8,590) ($4,500) ($7,495) ($5,315) Legal ($5,000) ($5,250) ($5,513) ($5,788) ($6,078) Advisory Council ($10,000) ($10,300) ($10,609) ($10,927) ($11,255) Operating Costs Net Cash Flow from Operations ($622,320) $157,435 ($668,036) $57,639 ($690,171) $17,271 ($705,065) ($868,645)
  • 39. $155,387 $138,688 Taxes $0 $0 $0 $0 $0 Deferred Tax Credit $0 $0 $0 $0 $0 Adjusted Taxes Net Cash from Operating Activities $0 $0 $0 $0 $0 $157,435 $57,639 $17,271 $155,387 $138,688 Investing Activities Capital Expenditures
  • 40. ($155,000) $0 $0 $0 $0 Net Cash Flow $2,435 $57,639 $17,271 $155,387 $138,688 Cumulative Cash Flow $2,435 $60,074 $77,345 $232,732 $371,420 Discounted Cash Flow (10%) $2,435 $52,399 $14,273 $116,745 $94,726 Cumulative Disc Cash Flow $2,435 $54,834 $69,107 $185,852 $280,578
  • 41. Mission AppSuccess provides low-income students who are qualified to go to a four-year college with the means to get there. We eliminate the college application information gap by matching our Applicants with students from top colleges who guide them through the college application and financial aid process via our interactive online platform. Theory of Change If we provide low-income students with personalized college application assistance, then they will get into better colleges and have improved life options and opportunities. Value Proposition Our product creates value both to the Applicant and to society. Value for Applicant AppSuccess’s primary value proposition is to reduce the cost of achieving education to the Applicant. We do this in three ways: (1) Reducing information costs: By making information that is relevant for college applications free and accessible for all high school students, AppSuccess allows both students and their parents to learn about the details of applying to, attending, and paying for college; (2) Reducing application support costs: By providing low - income students with free college counseling services, AppSuccess gives them an opportunity to compete with their high-income peers who often have adult support and assistance with their applications; and (3) Reducing dollar costs: By assisting Applicants to identify and apply for college fee waivers, scholarships, and grants, AppSuccess works to save each Applicant hundreds, if not thousands, of dollars to make college affordable. In addition, because the end goal of AppSuccess is to get its Applicants into college, we offer our “customers” the added value that comes with a post-secondary education. Studies over the last decade have confirmed that college graduates reap significant benefits over those that stop at high school (College Board). Compared to high school graduates, college graduates:
  • 42. · Earn nearly $1 million more over a lifetime; · Have half the unemployment rate; · Have one-third the incarceration rate; · Require $800-$2,700 less in social programs each year; and · Have more educated children. Value for Society The financial return to society for a program like AppSuccess is substantial. Not only does it provide intangible benefits to the Applicant in the form of increased exposure to diversity of ideas and cultures, but also to society in the form of economic benefit. A first-pass analysis suggests that the net present return on investment in an AppSuccess Applicant is over $45,000, the bulk of which is derived from the increased income open to college graduates and graduates of higher tier institutions. We expect this sort of return to attract strong foundation investment, especially after proof-of-concept. FINANCIAL PLANFinancial OverviewBusiness Model Description & Financial Targets Our model projects that we will be cash-flow positive by our third year of operation. Our expenses will be driven mainly by web-development and personnel costs, and will gradually grow from $325,000 in year one to $650,000 in year six, as we double our headcount to accommodate increased web traffic and recruitment efforts. We will be financed mainly by grants and individual donations, and will slowly introduce additional revenue streams including advertising and corporate partnerships. There are two key financial criteria to our mission: (1) that the application assistance always be provided free of charge to the Applicants, and (2) that we have a financially sustainable organization by year three of operation. Our projections achieve both of these goals (see Appendix). Key AssumptionsStart-Up & Growth Expectations AppSuccess will roll out in four Stages: Stage 1 (estimated time: 1 year). We will launch the program
  • 43. with 90 Applicants and 90 Mentors. We will recruit Campus Leaders from three colleges—Harvard University, Washington University in St. Louis, and the University of California, Berkeley. The Campus Leaders will be in charge of finding 25- 35 Mentors in their school. Mentors will be trained using a curriculum designed specifically to assist the Applicants in the application process. We will partner with a handful of high schools to recruit our first 90 Applicants. Applicants and Mentors will interact using the web-based platform, with a back-end that will allow us to monitor the progress of each Applicant. Throughout Stage 1, we will solicit feedback from all 90 Mentors and Applicants on a bi-weekly basis to make continual improvements to the program based on real-time feedback. Stage 2 (estimated time: 1 year). We will expand the program to 440 Applicants and 430 Mentors from ten universities. This Stage will require us to find new Campus Leaders, who will drive the increased requirement for Mentors. The website and curriculum will be adjusted and improved in response to feedback gathered in Stage 1. Stage 3 (estimated time: 2-3 years). We will continue to grow, accepting many more Mentors and Applicants. This Stage will require significantly more resources to support nationwide recruiting. We will need to hire staff to manage the Campus Leaders and the Applicant/Mentor pairs, and ensure that each is fulfilling their obligations. Stage 4 (estimated time: 2-3 years). We will scale further by creating compatible programs for high school juniors, sophomores, and freshmen, focusing more on college preparation (e.g., taking rigorous classes, participating in extracurricular activities, studying for the SAT and ACT). This will require significant curriculum development, with specific benchmarks and a different set of guidelines for each school year program.Sources of Revenue Total revenues will grow from a base of approximately
  • 44. $210,000 to over $940,000 by year six of operation. These gains are a direct benefit of the continued support of our donors and partners, as well as advertising related to the growth of our business. Details by line item as follows: Grants. Foundations provide a large source of funding to education-related nonprofits: four of the top 10 foundations in the US support education. Many other foundations, like the Citi Foundation and the Lumina Foundation, target funds specifically at activities that promote college access among disadvantaged populations. Grants will be a significant source of funding for AppSuccess in our early years, and as we grow we will rely on them increasingly less. In our first year we expect grants to make up 95% of our revenue. By our sixth year of operation we will have reduced our dependence on grants significantly, down to 30% of our revenue. As we continue to build a reputation and a corps of committed financial supporters we expect annual donations to make up an increasingly larger percentage of our revenue stream. Therefore, we plan to apply initially for grants for seed funding from foundations like the Darden Foundation, whose Recipe for Success program offers seed funding to organizations that “impact the educational prospects of underserved youth, ages 14 to 18, by providing them with access to the information and tolls they need to pursue their dreams of higher education.” Partnership Revenue. AppSuccess will partner with organizations like CollegeBoard, ACT Inc., Princeton Review, Embark, CommonApp, FastWeb, and other organizations geared toward getting students into college. Our goal is to build relationships and eventually point our students toward their websites. Donations. We will raise donations primarily through our "Sponsor an Applicant" program. The program enables donors to finance all of AppSuccess's costs associated with supporting an Applicant for $100 per Applicant. To get long-term buy-in from donors, we will require Applicants to write letters of appreciation to their sponsors. Similar sponsorship programs
  • 45. have proven extremely effective for other organizations because it puts human faces to the donation. Advertising Revenue. Different from our partnerships, our advertisers will be consumer product companies and related companies that market to young adults. Revenue calculations are based on a standard ‘click through’ model. We assume our advertisers will pay us an average click through rate of $0.65, and that our Applicants will click an average of 3 times per month. Costs and Expenses Our largest expense is personnel, with salaries and benefits estimated to be around $560,000 during the first two years alone. Note that throughout the six-year projection more than 80% of our expenses are related to personnel, as the hardware/storage, real estate, and miscellaneous costs are minimal. Net Surplus and Break-Even Despite a minimal loss in years one and two (that could be financed by guaranteed loans), we will be fiscally sound and self-sustaining thereafter (see Below). Financial Projections Revenues Expenses Surplus $1,000 $900 $800 $700 $600 $500 $400 $300 $200 $100
  • 46. $0 -$100 2012 2013 2014 2015 2016 2017 Dollars (in thousands) Projected FinancialsStatements of Income and Cash FlowStatement of Income AppSuccess exhibits seasonality in accordance with the college application process. College application deadlines range from
  • 47. mid-November to early February, thus highest activity levels on our site will be in the first and second fiscal quarters, with web design, advertising and promotion and travel expenses weighted toward the first half of the fiscal year (see Appendix). Revenues are budgeted to be spread evenly over the fiscal quarters, with the first quarter of 2012 getting a boost from the $25,000 prize related to the HBS Business Plan Competition. Statement of Cash Flow Our cash flow statement resembles our projected income statement. This is both due to our nonprofit status (we do not pay any taxes and therefore expense all our software development costs as incurred) and due to the web-based nature of our business, meaning that there are few fixed assets that need to be depreciated. On an annual basis, all our revenues and expenses are received and paid for in cash. In the first two years of operation we are projected to lose approximately $187,000. This will be financed by debt, raised in advance of incurring the losses and projected to cost approximately 4% on an annual basis (see Appendix). Note that we will begin to earn a surplus and generate cash in the third year of operation. Any excess cash generated will be used to repay debt. Sustainability Sustainability is a serious concern for any enterprise, and especially for those in the not-for-profit realm. Through conservative planning, leveraging our partner relationships and exploiting revenue streams collateral to our core business, we hope to ensure this sustainability for AppSuccess. Our financial projections show that we will be cash flow positive by year three of operation. Yet we recognize that without charging for
  • 48. our services, we are dependent on the funding from individual donors and foundations to be sustainable. We plan to address this challenge in several ways. Keeping Operating Costs Low Aside from the handful of staff we need to run the business and develop the website, our operating costs are extremely low, which allows us to focus less of our time on fundraising and more of our time on creating a better product. Keeping Fundraising Goals Conservative Our financial projections show that we only need to raise about $200,000 in grants each year to be sustainable. We believe that this is a conservative estimate, since funding for education nonprofits exceed over $5.5 billion annually in the US alone. Importantly, the economic hardships did not affect funding for education. Developing Other Potential Sources of Revenue The very nature of our web-based platform lends itself to two potential sources of revenue in the future: · Data sales: By year six, we will have worked with over 16,500 Applicants and completed tens of thousands of college applications. Using the lessons learned and the data accumulated from these applications, we could compile this information into a workable format to make available to high schools for a fee. Schools, both Title 1 and others, could use this data to help them inform their college counseling, as well as distributing the material to students. Ours would be a classic razor-razor blade model. Due to our technology focus, data accumulation and customization costs would be modest. We could give away the initial data package for free and then charge increasing amounts per school per year for updates. Longer term, we hope to be working with hundreds of Title I high schools (not to mention the thousands of overall high schools in the US), and charging several thousands of dollars annually for updates – this could be a dramatic addition to our revenue model. · Source code sales: Our operational success will be closely tied
  • 49. to the robustness of our web-based platform. The source code that we will develop, which will allow for complex and multi- faceted interactions to take place remotely, could be sold to other non- competing companies. This could include any multi- person, multi-location operation, including SAT preparation, general tutoring, consulting, medical services, etc. Key Data AppSuccess 2012-2017 GROWTH STRATEGY 2012 2013 2014 2015 2016 2017 MENTORS # Campuses 3 10 25 50 100 100 # Mentors 90
  • 50. 430 1200 2330 4890 6210 APPLICANTS Avg. applicants per mentor 1 1.02 1.05 1.08 1.08 1.12 # Applicants 90 440 1260 2520 5280 6960 STAFF (FTE) # Computer designers 1.5 1.5 2 2 2 2 # Other employees 4 4 5 6 8
  • 51. 9 Total headcount 5.5 5.5 7 8 10 11 SALARY EXPENSE Web designer 60,000 Other employees 40,000 ADVERTISING price per click through 0.65 # click thru/member/month 3 Statement of Income AppSuccess Projected Quarterly Income Statement Fiscal Years 2012-2014 2012-2013 2013-2014 REVENUES Q1 Q2 Q3 Q4 Q1 Q2
  • 56. 70,200 70,200 NET SURPLUS (21,100) (45,900) (23,700) (23,900) (29,600) (28,800) (6,600) (7,500) AppSuccess Projected Annual Income Statement Fiscal Years 2012-2017 REVEUNES 2012 2013 2014 2015 2016 2017 Grants 200,000 200,000 250,000 250,000 250,000
  • 60. NET SURPLUS (114,500) (72,500) 3,100 71,400 220,800 291,700 Statement of Cash Flow AppSuccess Fiscal Years 2011-2017 CASH INFLOW 2011 2012 2013 2014 2015 2016 2017 Beginning Cash - 20,000 25,500 (49,000) (45,900) 2,500 163,300 HBS Award