Help desk bulletin board presentation updated 05 16-13
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This document provides information about technology resources and support available to Philadelphia University staff, faculty and students. It lists contact information for the Information Resource Help Desk, and provides URLs and instructions for accessing discounted software, setting passwords, viewing training videos, finding events and staff directories, registering devices and accessing course tools like Blackboard.
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The "E-Rate" program provides funding to help schools and libraries obtain affordable internet access and telecommunications. It has four categories of funding that can be used for technology infrastructure like internet access, internal connections, and basic maintenance. Schools apply by determining eligibility, developing a technology plan, conducting competitive bidding, and selecting service providers. Weatherford ISD's technology plan focuses on integrating technology into the curriculum, providing professional development, improving connectivity and access to data.
E rate presentation
The "E-Rate" program provides funding to help schools and libraries obtain affordable internet access and telecommunications. It has four categories of funding that can be used for technology services, infrastructure, and maintenance. Schools apply by determining eligibility, developing a technology plan, conducting competitive bidding, and selecting service providers. Weatherford ISD's technology plan focuses on technology integration, professional development, connectivity, and using technology to improve instruction and access to student and parent data.
E rate presentation
The "E-Rate" program provides funding to help schools and libraries obtain affordable internet access and telecommunications. It has four categories of funding that can be used for technology services, infrastructure, and maintenance. Schools apply by determining eligibility, developing a technology plan, conducting competitive bidding, and selecting service providers. Weatherford ISD's technology plan focuses on technology integration, professional development, connectivity, and using technology to improve instruction and access to student and parent data.
Virtual classrooms research
TaskStream is an e-portfolio tool that allows students to electronically collect, organize, and share their work. It helps institutions evaluate student performance through qualitative assessments. Students can upload files, pictures, videos, and links to customize their portfolio. TaskStream also provides feedback and collaboration tools. However, it has some technical limitations like response times to address issues and a lack of readily available technical support information.
Virtual classrooms research[1]
TaskStream is an e-portfolio tool that allows students to electronically collect, organize, and share their work with teachers and others for feedback and assessment. It provides features like file uploading, video embedding, and sharing capabilities. Students can use TaskStream to maintain a record of their work over multiple years. While it offers robust portfolio creation abilities, some users note that TaskStream has technical issues and customer support can be slow to respond at times.
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Help desk bulletin board presentation updated 05 16-13
- 1. Offices in Search Hall – 2nd Floor Phone – 215-951-4648 Email – HelpDesk@PhilaU.edu Self-Service – http://HelpDesk.PhilaU.edu
- 2. Office of Information Resource Resident Consultants at work
- 3. Access JourneyEd.com for deeply discounted software for Philadelphia University staff, faculty, and students. http://www.journeyed.com/
- 4. Access JourneyEd.com for deeply discounted software for Philadelphia University staff, faculty, and students. http://www.journeyed.com/
- 5. Access JourneyEd.com for deeply discounted software for Philadelphia University staff, faculty, and students. http://www.journeyed.com/
- 6. Access JourneyEd.com for deeply discounted software for Philadelphia University staff, faculty, and students. http://www.journeyed.com/
- 7. Provided by Atomic Learning 1. Direct your browser to http://www.atomiclearning.com 2. Click on „MY PROFILE AND SETTINGS‟ 3. Then login with your Philadelphia University network username and password 4. Select the application, version, platform 5. View training tutorials
- 8. Need to learn how to use a particular software package? Then direct your browser to atomiclearning.com and view thousands of training tutorials. http://www.atomiclearning.com
- 9. Need to learn how to use Adobe Connect? View current Adobe Connect training videos at Adobe TV http://tv.adobe.com/show/learn-adobe-connect-8/
- 10. Office of Information Resources Help Desk Staff at work
- 11. Are you a Philadelphia University staff, faculty, or student member? If so, then you are eligible to receive an educational discount on all Apple products. http://store.apple.com/us_edu_32719
- 12. Are you a Philadelphia University staff, faculty, or student member? If so, then you are eligible to receive an educational discount on all Lenovo products. http://www.lenovo.com/philau
- 13. Deposit money to your Philadelphia University Campus Card for purchases on-campus. Your campus card can also be used at all Dining Services locations, most vending machines on campus, and in the Campus Store. http://campuscard.philau.edu
- 14. Access our online password reset page 24/7 to change your network password. Resetting your password fixes most log in issues. NOTE: your network, WebAdvisor, and email password are one in the same and needs to be changed ever 120 days. http://www.philau.edu/ At www.philau.edu Click on “Web Mail” Click on “Password Reset”
- 15. Office of Information Resource Switchboard Staff at work
- 16. Access Philadelphia University‟s online calendar for the latest events. http://www.philau.edu/calendar
- 17. Need to find a faculty or staff members phone and email address? Need to call or email a an administrative office building? Access Philadelphia University‟s secure online directory. http://www.philau.edu/directory
- 21. Access WebAdvisor (https://wa.philau.edu) online to: • Register for courses • Add/drop classes • Pay your tuition bill • View your transcript • Access your class schedule
- 22. Access Blackboard (https://bb.philau.edu) online to: • Interact with Classes • Join Discussions • Do homework
- 23. Access the Office of Information Resources Website (https://www.philau.edu/oir) online to: • Register Devices on the Network • Learn about various PhilaU technology Services • Access PhilaU Video Tutorials
- 24. Access Lab Stats to find out if there are computers available in the Gutman Library http://labstats.philau.edu/mobile/Home.aspx (**This is also available on mobile devices such as iPhone and iPad)
- 25. Are you a Philadelphia University staff, faculty, or student member? If so, then you are eligible to receive an educational discount on all Dell products. http://www.dell.com
- 26. Access our help desk portal online to place a work order, view the status of existing work orders, and look up solutions to common issues in our knowledgebase. http://helpdesk.philau.edu/
- 27. Virus on your laptop? Need assistance accessing the wireless network on campus? Are you a PhilaU student? If so, then visit our Student Laptop Clinic.
- 28. Contact the Technology Help Desk 215-951-4648 HelpDesk@Philau.edu Top Floor, Search Hall http://helpdesk.philau.edu