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HASTAC 2016 Keynote on Experience Architecture
Liza Potts is the director of experience architecture, leading a program that combines user experience with humanities perspectives and social justice initiatives. The program educates students in various roles related to digital experiences and emphasizes inclusivity and ethical practices in design. Potts advocates for integrating human values into technology education to prepare students for tech-focused careers.
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HASTAC 2016 Keynote on Experience Architecture
- 1. Liza Potts Director ofExperience Architecture Director of WIDE Research Center Associate Professor of Awesome Department of Writing, Rhetoric, and American Cultures Experience Architecture How the Humanities Goes to Work
- 2. TL;DR @LizaPotts Director ofWIDE Research Participatory culture, social user experience, internet studies, fan studies Research sponsored by the NEH and IMLS Chair of Association of Computing Machinery’s SIGDOC Associate Professor in Dept. of Writing, Rhetoric, & American Cultures Director of Experience Architecture program Teaching classes on User Experience, Information Design, Content Strategy, Digital Rhetoric, Research Methods, Digital Humanities User Experience Architect working in/with Industry Partners since 1994 Built software used by millions, managed teams across three continents Design Consultancies, Start-Ups, Microsoft
- 3. Today’s Talk ExperienceArchitecture (XA) Degree Program Guiding Principles for XA WIDE Research and Outreach Projects
- 4. PLAYS a strategicrole in researching, building, and sustaining digital experiences for participants EDUCATES architects who know user experience designers, information architects, user researchers, content strategists, project managers, and front-end developers IS the strategy and practice of user experience from the perspective of the Humanities
- 6. B.A. in ExperienceArchitecture Experience Architecture Rhetoric Writing Design Information Technology Philosoph y Computer Science Capstone Community Outreach Research Project Field Trips and Site Visits Workshops Networking Events Study Abroad Portfolio Shows Internship On Campus Off Campus
- 8. 60 studentsfrom across the university and beyond, many non-traditional First Class = Type A’s Do it NOW! Advanced: Several Honors Students Diverse: 50/50 gender / 33% diverse Transfers: 33% from Community College Origins: 1/3 Liberal Arts students; 1/3 Engineering (elec, mech, compsci); 1/3 from all over Who Are Our XA Majors?
- 9. 2016 First GraduatingClass http://www.emilydallaire.com/
- 10. Industry Needs forXA Students
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- 12. Guiding Principles for XA Experiences builtby Humanists Diversify & Decolonize Tech Social Justice Design
- 13. Experiences built byHumanists “…a basis in human values is something that we cannot afford to look beyond when it comes to preparing the next generation of professionals for technology-focused careers. STEM curricula are notoriously jammed with requirements that impose practical limits on studying ethics, history, and yes, even dystopian novels.” - Potts, Lauren, Tegtmeyer, Schopieray, MSU XA Faculty in their article “Killer Robots and the Humanities: Building an Interdisciplinary UX program
- 14. Diversify and DecolonizeTech “One way for TPC to engage issues of power and legitimacy is by taking a critical stance toward social justice and diversity, as it is represented in instruction and scholarship in our field.” - Natasha Jones, in her Journal of Technical Writing and Communication article about integrating social justice approaches into research and teaching
- 15. Social Justice Design “…socialjustice UX projects seek to understand context through critique and research methods. The end result of that critique to design user experiences for traditionally marginalized or under resourced populations that will benefit users by changing the social environment to further democratize social goals and/or facilitate justice, and to address violence, oppression, discrimination or other undesirable social dynamics. What, perhaps, we make is that the location of this benefit may take place both within the development cycle or as a product.” Douglas Walls, Assistant Professor, NC State From his 2016 SIGDOC paper “User Experience in Social Justice Contexts”
- 16. MSU’s WIDE Research Center Our Goals: Create research opportunities and new knowledge about digital experiences Promote the transfer of discoveries about digital experiences in a way that has impact in the world Help prepare a new generation of researchers and leaders
- 17. XA Research Projects Participatoryand Visible Intentionally Inclusive Social Justice in Research and Design
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- 19. DigiDiss // Sponsoredby NEH http://digidiss.eserver.org/ With Co-PI Kathie Gossett, Iowa State Participants include: Kathleen Fitzpatrick Shana Kimball Quinn Warnick Carrie Lamanna Martine Courant-Rife Aaron Collie, MSU Digital Curation Ranti Junus, MSU Librarian Student Researchers: Beth Keller, Tom Lindsley, Alex Galarza
- 20. Participatory Memory DigitalProjects Undergraduate Researchers (and grads!): Emily Dallaire, Kelly Turner, Katie Grimes
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- 23. Organizations Built forand Led By Women
- 24. Ojibwa and CherokeeLanguage Archive // Sponsored by IMLS With Co-PIs Ellen Cushman, Gordon Henry, and Rebecca Tegtmeyer Student Researchers include: Minh-Tam Nguyen, WIDE Cole Knight, XA student
- 25. Social Justice inResearch | Design "A vital part of our work as technical communicators going forward is to show our clients how user research and user- centered design is necessary to create ethical information flows in digital environments. This becomes a social justice issue when the information we communicate involves complex health and medical information. Without consideration of the user experience, many may be denied access to this information.” -Dawn Opel "Communicating the Complexity of Health Care Payment and Service Delivery Reform," 5th Annual Symposium on Communicating Complex Information (forthcoming in CDQ)
- 26. Archive As ISee It // Sponsored by NEH With Co-PIs Michael Nelson and Michelle Wiegle, Computer Science Dept. Old Dominion University Student Researchers, Designers, Devs: Yasmin AlNoamany, ODU Mat Kelly, ODU Heather Turner, MSU Ian Clark, MSU
- 27. Social Media UseDuring Times of Disaster Researchers Across the USA, Australia, India, and Beyond including: Joyce Seitzinger Dave Jones Angela Eng Kristen Mapes And many more who have shared their stories
- 28. Thank you! Liza Potts AssociateProfessor of Awesome Department of Writing, Rhetoric, and American Cultures lpotts@msu.edu @LizaPotts Director of Experience Architecture xa.cal.msu.edu Director of WIDE Research wide.cal.msu.edu
Editor's Notes
- #8 You’ll learn enough to be dangerous – we will help you become a better writer, designer, developer, and thinker