The document discusses the need for participant-centered research to take a more strategic role. It argues that while resources and conversations around user experience research are abundant, research has not fully arrived due to fractured terms and methods. It suggests researchers should act as user experience architects and strategists to connect different terms and empower collaborators. Taking this role could help realize the future potential of participant-centered research.
Presented at EuroIA17, September 2017; World IA Day NYC, February 2017; Interact, October 2016 (London, UK); earlier versions in 2014 at UXPA Boston (Boston, MA, USA); in 2013 at Interaction S.A. (Recife, Brasil), Intuit (Mountain View, CA, USA), Designers + Geeks (New York, USA); in 2012 at UX Russia (Moscow, Russia), UX Hong Kong (Hong Kong, China), WebVisions NYC (New York, NY, USA); in 2011 at the IA Summit (Denver, CO, USA), UX-LX (Lisbon, Portugal), Love at First Website (Portland, OR, USA).
This is something of a successor to my talk "Marrying Web Analytics and User Experience" (http://is.gd/vK34zS)
Using social media to build your digital profile, Jon Tennant | OpenUP Traini...OpenUP project
Social media are a critical part of any modern researcher’s toolkit, helping them to disseminate their research and reach new audiences. At the same time, this helps to enhance your career potential by diversifying your skillset and raising your public profile. Jon Tennant outlining the top social media platforms for researchers, and how to use them to maximise your research engagement and online presence.
More information on the OpenUP Training Workshop on Innovative Dissemination & video presentations:
https://www.openuphub.eu/community/blog/item/report-on-openup-innovative-dissemination-training-workshop-20th-june-2018-graz
More information about OpenUP
Website: http://openup-h2020.eu
OpenUP Hub: https://openuphub.eu
Twitter: https://twitter.com/ProjectOpenUP
Facebook: https://www.facebook.com/projectopenup/
This is a look into why you would want to use Twitter, how you can use it to get your research out there, get media coverage and connect with your peers and the public. We will also look into how Twitter is being used in the university and in research contexts with case studies.
Slides from the Aug 6, 2012 workshop Social Media for Collaboration, Outreach and Impact, at the 2012 Annual Meeting of the Ecological Society of American in Portland, OR. Thanks to all contributors near and far with the #esasocial hashtag!
Presented at EuroIA17, September 2017; World IA Day NYC, February 2017; Interact, October 2016 (London, UK); earlier versions in 2014 at UXPA Boston (Boston, MA, USA); in 2013 at Interaction S.A. (Recife, Brasil), Intuit (Mountain View, CA, USA), Designers + Geeks (New York, USA); in 2012 at UX Russia (Moscow, Russia), UX Hong Kong (Hong Kong, China), WebVisions NYC (New York, NY, USA); in 2011 at the IA Summit (Denver, CO, USA), UX-LX (Lisbon, Portugal), Love at First Website (Portland, OR, USA).
This is something of a successor to my talk "Marrying Web Analytics and User Experience" (http://is.gd/vK34zS)
Using social media to build your digital profile, Jon Tennant | OpenUP Traini...OpenUP project
Social media are a critical part of any modern researcher’s toolkit, helping them to disseminate their research and reach new audiences. At the same time, this helps to enhance your career potential by diversifying your skillset and raising your public profile. Jon Tennant outlining the top social media platforms for researchers, and how to use them to maximise your research engagement and online presence.
More information on the OpenUP Training Workshop on Innovative Dissemination & video presentations:
https://www.openuphub.eu/community/blog/item/report-on-openup-innovative-dissemination-training-workshop-20th-june-2018-graz
More information about OpenUP
Website: http://openup-h2020.eu
OpenUP Hub: https://openuphub.eu
Twitter: https://twitter.com/ProjectOpenUP
Facebook: https://www.facebook.com/projectopenup/
This is a look into why you would want to use Twitter, how you can use it to get your research out there, get media coverage and connect with your peers and the public. We will also look into how Twitter is being used in the university and in research contexts with case studies.
Slides from the Aug 6, 2012 workshop Social Media for Collaboration, Outreach and Impact, at the 2012 Annual Meeting of the Ecological Society of American in Portland, OR. Thanks to all contributors near and far with the #esasocial hashtag!
Of all the datasets that could be delivered to your desk, the most difficult one to work with might be that big dataset. Besides its massive size, it’s exponential growth even as you work on it, and the variety of data types present, big data presents many issues that make it difficult to turn data into action. In this presentation, you will learn how to take thousands of variables and billions of records and turn them into useable and actionable results, just as you would with any traditional research dataset.
In this workshop (Institut de Ciència de Materials de Barcelona (ICMAB-CSIC), 19 December 2018) I summarised the benefits which can be gained from use of social media (specially blogs, Twitter and other socialnetwork sites) to support research activities, and I provided examples of these innovative emerging resources as tools for scientific communicatio, as well as discussed their implications for digital scholarship. Structure of the lecture: Introduction, Altmetrics, Open science, Active listening, Blogging, Microblogging, Networking, Sharing, The ten commandments, References To deepen, Conclusions.
An Introduction to Twitter in Higher Education June 2017Alex Spiers
Friday 16th June (10:00 – 12:00) – An introduction to Twitter in Higher Education. This session will provide an overview of the tool, demonstrate examples of how it is used in teaching to support learning, event hashtags and sharing of information.
Twitter can be used to engage library users and for research advocacy. Benefits for librarians include professional networking, work place learning, and joie de vivre inspiration!
Social media for researchers: Increase your research competitiveness using We...Xavier Lasauca i Cisa
In this workshop, adressed to P-Sphere project researchers (European Postdoctoral Research Project, Marie S. Curie Actions, Universitat Autònoma de Barcelona, 28th November 2017) I summarised the benefits which can be gained from use of social media (specially blogs, Twitter and other social networks and repositories) to support research activities, and I provided examples of these innovative emerging resources as tools for scientific communication as well as discussed their implications for digital scholarship. Structure of the lecture: Introduction, Altmetrics, It's Europe!, Active listening, Blogging, Microblogging, Networking, Sharing, Health 2.0, Resources, Strategy, The ten commandments, To deepen, Conclusions.
This presentation was provided by Peter Vlahakis and Dan Paskett, both of ITHAKA/JSTOR, during the NISO webinar, Tracing Discovery and Subsequent Use, held on Wednesday, December 6, 2017,
Librarians & altmetrics: Tools, tips and use casesLibrary_Connect
Altmetrics are becoming an integral part of looking at the impact and reach of research. Tracking social and online outlets, altmetrics provide quick feedback from a wide range of sources. In this webinar, library experts will discuss how altmetrics work, tools available, and the application of altmetrics in a range of institutions and for various user groups. Watch the webinar: http://ow.ly/vNeax
Will Twitter change the way that market researchers communicate?Daniel Alexander-Head
Most conference papers and presentations tend to focus on one of the following: users/buyers of products and services, brands, or methodology. This paper, by contrast, looks at market researchers themselves and asks whether social media in general and Twitter in particular are changing the way that researchers communicate with each other. The paper is complemented by an interactive event held at the ESOMAR APAC Conference in Bangkok (April 2010).
The paper starts by providing some background information on Twitter, before moving on to explore the
ways that market researchers are beginning to utilise Twitter, both as medium for research and as a method of opening up new and exciting channels (and back-channels) amongst researchers.
The paper includes four in-depth reviews of the impact of Twitter in Australia, China, Japan and New Zealand. Finally, the paper draws the threads together in an overall summary and list of key
recommendations.
The #altac track: Strategies to imagine and build alternative academic careers.Jo Hawkins
#Altac careers have been described as off the tenure track, but within the academic orbit. These positions are serviced by “hybrid humanities scholars” who work in a diverse range of institutions including universities, cultural heritage bodies, libraries, museums, academic publishing, and the public sector. Roles often include a combination of administration, project management, teaching and research work.
Workshop outline:
This free, 3-hour workshop will explore strategies and tools to help PhD candidates and early career researchers imagine and build alternative academic careers. It will include a panel session with several practicing “alt-academics”, hands-on activities and plenty of lively discussion and debate.
We’ll be asking questions such as:
- How can PhD students better locate their research and work in an employable context?
- How can PhD students prepare for alternative academic careers during and after their candidature?
- What are the main opportunities and challenges associated with alternative academic careers?
Date: Tuesday 18 March, 2014
Time: 9:00 – 12:00
Location: CLT, Ground Floor Physics Building, UWA Crawley Campus
Who should attend this workshop?
Postgraduate students and early career researchers.
Prerequisites:
No prior knowledge is required. Participants are encouraged to bring a laptop or a tablet.
About the presenters:
The workshop will be facilitated by Jo Hawkins (PhD Candidate, University of Western Australia) and Dr Jason Ensor Research & Technical Development Manager, Digital Humanities, University of Western Sydney).
The #Altac Track: Strategies to imagine and build alternative academic careersJo Hawkins
Tuesday, 18 March 2014 from 9:00 AM to 12:00 PM (AWST)
Digital Humanities Australasia
#Altac careers have been described as off the tenure track, but within the academic orbit. These positions are serviced by “hybrid humanities scholars” who work in a diverse range of institutions including universities, cultural heritage bodies, libraries, museums, academic publishing, and the public sector. Roles often include a combination of administration, project management, teaching and research work.
This free, 3-hour workshop explored strategies and tools to help PhD candidates and early career researchers imagine and build alternative academic careers. It included a panel session with several practicing “alt-academics”, hands-on activities and plenty of lively discussion and debate.
The workshop was facilitated by Jo Hawkins (PhD Candidate, University of Western Australia) and Dr Jason Ensor (Research & Technical Development Manager, Digital Humanities, University of Western Sydney).
Panel members included:
Sarah McQuade
Director - Community, Learning & Discovery
State Library of WA
@sarah_mcquade
Ingrid Mason
eResearch Analyst, Intersect Australia
Data specialist, Australian National Data Service
@1n9r1d
Daniel Powell
PhD candidate, Digital Humanities
University of Victoria, Canada
@djp2025
http://djp2025.com/
Jonathon Hutchinson
Researcher and Lecturer, Online Media
University of Sydney
@dhutchman
http://jonathonhutchinson.com/
2016 Fan Studies conference paper on Three Stages of FandomLiza Potts
Outside of the Royal Hospital of St Bartholomew in London, fans of the television show Sherlock have left notes and messages behind--but for whom? On the walls, on the windows, and on a nearby telephone box, fans have left notes, musings, art, and hashtags.
Over the course of several years, fan participation has moved through three distinct phases. First, this participation was aimed squarely at content producers; namely, these fans spoke
directly to Steven Moffat and Mark Gattis in their writings and art, asking that the producers alter the show and respond to the fans. The second stage of these writings revolved around fans acknowledging each other as a community, leaving behind tumblr
links, hashtags, and responses as if asking to connect with each other. The third stage of participation relied heavily on fan fiction, with many of the notes discussing shipping (Johnlock), crossovers (Wholock), and sketches of fan art.
In effect, St. Bart’s has become a place where fans have created a space of participatory memory for themselves and their Sherlock fandom. Observing and analyzing their work over the past several years has made these three stages visible. For while the space is not sanctioned by the government or the producers of Sherlock, it has become an area where fans have agency to congregate, write, and respond.
HASTAC 2016 Keynote on Experience ArchitectureLiza Potts
My keynote on experience architecture as a humanistic practice, a feminist method, and an undergraduate degree program. Includes information about our work at WIDE Research Center within the College of Arts and Letters at Michigan State University.
Of all the datasets that could be delivered to your desk, the most difficult one to work with might be that big dataset. Besides its massive size, it’s exponential growth even as you work on it, and the variety of data types present, big data presents many issues that make it difficult to turn data into action. In this presentation, you will learn how to take thousands of variables and billions of records and turn them into useable and actionable results, just as you would with any traditional research dataset.
In this workshop (Institut de Ciència de Materials de Barcelona (ICMAB-CSIC), 19 December 2018) I summarised the benefits which can be gained from use of social media (specially blogs, Twitter and other socialnetwork sites) to support research activities, and I provided examples of these innovative emerging resources as tools for scientific communicatio, as well as discussed their implications for digital scholarship. Structure of the lecture: Introduction, Altmetrics, Open science, Active listening, Blogging, Microblogging, Networking, Sharing, The ten commandments, References To deepen, Conclusions.
An Introduction to Twitter in Higher Education June 2017Alex Spiers
Friday 16th June (10:00 – 12:00) – An introduction to Twitter in Higher Education. This session will provide an overview of the tool, demonstrate examples of how it is used in teaching to support learning, event hashtags and sharing of information.
Twitter can be used to engage library users and for research advocacy. Benefits for librarians include professional networking, work place learning, and joie de vivre inspiration!
Social media for researchers: Increase your research competitiveness using We...Xavier Lasauca i Cisa
In this workshop, adressed to P-Sphere project researchers (European Postdoctoral Research Project, Marie S. Curie Actions, Universitat Autònoma de Barcelona, 28th November 2017) I summarised the benefits which can be gained from use of social media (specially blogs, Twitter and other social networks and repositories) to support research activities, and I provided examples of these innovative emerging resources as tools for scientific communication as well as discussed their implications for digital scholarship. Structure of the lecture: Introduction, Altmetrics, It's Europe!, Active listening, Blogging, Microblogging, Networking, Sharing, Health 2.0, Resources, Strategy, The ten commandments, To deepen, Conclusions.
This presentation was provided by Peter Vlahakis and Dan Paskett, both of ITHAKA/JSTOR, during the NISO webinar, Tracing Discovery and Subsequent Use, held on Wednesday, December 6, 2017,
Librarians & altmetrics: Tools, tips and use casesLibrary_Connect
Altmetrics are becoming an integral part of looking at the impact and reach of research. Tracking social and online outlets, altmetrics provide quick feedback from a wide range of sources. In this webinar, library experts will discuss how altmetrics work, tools available, and the application of altmetrics in a range of institutions and for various user groups. Watch the webinar: http://ow.ly/vNeax
Will Twitter change the way that market researchers communicate?Daniel Alexander-Head
Most conference papers and presentations tend to focus on one of the following: users/buyers of products and services, brands, or methodology. This paper, by contrast, looks at market researchers themselves and asks whether social media in general and Twitter in particular are changing the way that researchers communicate with each other. The paper is complemented by an interactive event held at the ESOMAR APAC Conference in Bangkok (April 2010).
The paper starts by providing some background information on Twitter, before moving on to explore the
ways that market researchers are beginning to utilise Twitter, both as medium for research and as a method of opening up new and exciting channels (and back-channels) amongst researchers.
The paper includes four in-depth reviews of the impact of Twitter in Australia, China, Japan and New Zealand. Finally, the paper draws the threads together in an overall summary and list of key
recommendations.
The #altac track: Strategies to imagine and build alternative academic careers.Jo Hawkins
#Altac careers have been described as off the tenure track, but within the academic orbit. These positions are serviced by “hybrid humanities scholars” who work in a diverse range of institutions including universities, cultural heritage bodies, libraries, museums, academic publishing, and the public sector. Roles often include a combination of administration, project management, teaching and research work.
Workshop outline:
This free, 3-hour workshop will explore strategies and tools to help PhD candidates and early career researchers imagine and build alternative academic careers. It will include a panel session with several practicing “alt-academics”, hands-on activities and plenty of lively discussion and debate.
We’ll be asking questions such as:
- How can PhD students better locate their research and work in an employable context?
- How can PhD students prepare for alternative academic careers during and after their candidature?
- What are the main opportunities and challenges associated with alternative academic careers?
Date: Tuesday 18 March, 2014
Time: 9:00 – 12:00
Location: CLT, Ground Floor Physics Building, UWA Crawley Campus
Who should attend this workshop?
Postgraduate students and early career researchers.
Prerequisites:
No prior knowledge is required. Participants are encouraged to bring a laptop or a tablet.
About the presenters:
The workshop will be facilitated by Jo Hawkins (PhD Candidate, University of Western Australia) and Dr Jason Ensor Research & Technical Development Manager, Digital Humanities, University of Western Sydney).
The #Altac Track: Strategies to imagine and build alternative academic careersJo Hawkins
Tuesday, 18 March 2014 from 9:00 AM to 12:00 PM (AWST)
Digital Humanities Australasia
#Altac careers have been described as off the tenure track, but within the academic orbit. These positions are serviced by “hybrid humanities scholars” who work in a diverse range of institutions including universities, cultural heritage bodies, libraries, museums, academic publishing, and the public sector. Roles often include a combination of administration, project management, teaching and research work.
This free, 3-hour workshop explored strategies and tools to help PhD candidates and early career researchers imagine and build alternative academic careers. It included a panel session with several practicing “alt-academics”, hands-on activities and plenty of lively discussion and debate.
The workshop was facilitated by Jo Hawkins (PhD Candidate, University of Western Australia) and Dr Jason Ensor (Research & Technical Development Manager, Digital Humanities, University of Western Sydney).
Panel members included:
Sarah McQuade
Director - Community, Learning & Discovery
State Library of WA
@sarah_mcquade
Ingrid Mason
eResearch Analyst, Intersect Australia
Data specialist, Australian National Data Service
@1n9r1d
Daniel Powell
PhD candidate, Digital Humanities
University of Victoria, Canada
@djp2025
http://djp2025.com/
Jonathon Hutchinson
Researcher and Lecturer, Online Media
University of Sydney
@dhutchman
http://jonathonhutchinson.com/
Similar to Leading Participant-Centered Research: An Argument for Taking a More Strategic Role as User Experience Architects (18)
2016 Fan Studies conference paper on Three Stages of FandomLiza Potts
Outside of the Royal Hospital of St Bartholomew in London, fans of the television show Sherlock have left notes and messages behind--but for whom? On the walls, on the windows, and on a nearby telephone box, fans have left notes, musings, art, and hashtags.
Over the course of several years, fan participation has moved through three distinct phases. First, this participation was aimed squarely at content producers; namely, these fans spoke
directly to Steven Moffat and Mark Gattis in their writings and art, asking that the producers alter the show and respond to the fans. The second stage of these writings revolved around fans acknowledging each other as a community, leaving behind tumblr
links, hashtags, and responses as if asking to connect with each other. The third stage of participation relied heavily on fan fiction, with many of the notes discussing shipping (Johnlock), crossovers (Wholock), and sketches of fan art.
In effect, St. Bart’s has become a place where fans have created a space of participatory memory for themselves and their Sherlock fandom. Observing and analyzing their work over the past several years has made these three stages visible. For while the space is not sanctioned by the government or the producers of Sherlock, it has become an area where fans have agency to congregate, write, and respond.
HASTAC 2016 Keynote on Experience ArchitectureLiza Potts
My keynote on experience architecture as a humanistic practice, a feminist method, and an undergraduate degree program. Includes information about our work at WIDE Research Center within the College of Arts and Letters at Michigan State University.
At locations across the globe, people are creating impromptu spaces to memorialize and celebrate events. From the peace walls of Belfast to the memorials left after 9/11 in New York City, participants are writing on walls, leaving notes, and placing mementos on chain-link fences. While these spaces are outside of any officially sanctioned monument, they serve as a way for people to participate in memory-making activities.
Paris is a city where memory-making takes places in public cemeteries (in particular, at the grave sites of Jim Morrison and Oscar Wilde, which are literally covered in mementos) and on bridges (where lovers cover the chain-link fences with locks engraved with their names), the location where Princess Diana's fatal car crash occurred is of particular interest because of its international participation and resilience. While the immediate, overwhelming sense of mourning in 1997 was enormous, there are still participants who make pilgrimages to the site and participate in the space today, inscribing the space with writings in various languages, colors, and textures. Composing on the concrete slabs that surround the bridge above the tunnel where the crash occurred, these participants write of her loss, their shared grief, and their recovery. Examining this space in particular, we can discuss the writings of these participants, the spaces they inhabit, and the need for preserving and curating their participation.
Mapping Experiences with Actor Network TheoryLiza Potts
My presentation from ATTW's annual conference. I talk about how we can better design for experiences if we first understand the context in which we are building products and services. This simple mapping system helps visualize these contexts.
Want more? Check out my book on social media and disaster, filled with more information on how to map networks using actor-network theory http://www.amazon.com/dp/0415817412
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
To Graph or Not to Graph Knowledge Graph Architectures and LLMs
Leading Participant-Centered Research: An Argument for Taking a More Strategic Role as User Experience Architects
1. Leading Participant-
Centered Research:
AN ARGUMENT FOR TAKING A MORE STRATEGIC ROLE AS USER
EXPERIENCE ARCHITECTS
Cait Ryan, MA - @CaitRyan // Liza Potts, PhD. - @LizaPottsMSU WIDE Research
9. From Tomer Sharon’s It’s Our Research 2012
The Lean Startup @CaitRyan // @LizaPotts
Picture representing validated learning
Eric Ries from www.leanstartup.com
10. From Tomer Sharon’s It’s Our Research 2012
NIHITO® @CaitRyan // @LizaPotts
Insert a picture of someone using a remote control
11. From Tomer Sharon’s It’s Our Research 2012
Jobs to be Done @CaitRyan // @LizaPotts
Insert a picture of people ordering/drinking milkshakes
“Ordering Krystals” by Flickr User Judy Baxter
12. Does this sound familiar? @CaitRyan // @LizaPotts
Contextual InquiryValidated Learning, Jobs to be Done, etc.
13. From Tomer Sharon’s It’s Our Research 2012
Industry Methods vs. Research @CaitRyan // @LizaPotts
From Tomer Sharon’s It’s Our Research 2012
14. From Lou Rosenfeld “Seeing the Elephant: Defragmenting User Research”
Connecting Terms/Empowering Collaborators @CaitRyan // @LizaPotts
Hi, my name is Cait Ryan. I’m a design researcher at TechSmith Corporation, a software company best known for creating tools such as Snagit, Camtasia, and Morae.
I’m also a recent graduate from MSU’s Masters program in Digital Rhetoric and Professional Writing.
The talk that we’re giving today began to form when Liza and I were trying to put together a new undergraduate course focusing on Participant-Centered Research for MSU’s program in experience architecture.
We started by doing a survey of the current state of participant-centered research,
As part of this search, we kept coming back to the realization that this type of research hasn’t really arrived in industry.
It hasn’t become an integral part of the product and service development process at most companies, even companies that see the importance of participant-centered research and have invested money in practicing it.
And we started to wonder why is that, why hasn’t it arrived.
I’ll get to the answer, but before I do,
I first want to define what we mean when we say participant centered research. Industry expert Erika Hall defines research in Just Enough Research as “systematic inquiry.” Or, in other words: “you want to know more about a particular topic, so you go through a process to increase your knowledge. The type of process depends on who you are and what you need to know” [12].
In the case of participant-centered research, you need to know about people’s actual behavior in a particular activity or activities in order to create useful and usable products and services, so you go through a process that involves engaging directly with people who participate the activity you’re trying to improve.
So back to the question of why we weren’t seeing companies successfully integrated this kind of research into their process.
We realized that it wasn’t because of a lack of interest or investment.
We found numerous well-known practitioners including Steve Portigal, James Spool, and Tomer Sharon asserting that there has been no better time than the present to be a user research practitioner.
A quick search of the job market proves this out. A quick search on the job site Indeed with the term “user research” found over 2,000 job postings requiring these skills, and that was just one job site on one random day.
It also wasn’t because of a lack of available knowledge and resources.
We found an abundance to choose from.
For example, Rosenfeld has created an entire series full of books to help people learn user research practices.
A book apart has also published numerous books for industry practitioners, and 100s of articles to help people learn to how to incorporate these research practices into the process of creating products and services.
And finally, it wasn’t because these concepts were brand new or situated in one field.
The roots of many of today’s conversations on applied participant-centered research date back to materials released during the late 1980s and 1990s with contributors from fields as diverse as technical communication, cognitive psychology, computer science, art and design, and theater.
But even with all of this investment and all of these resources both new and from past decades, we still see companies and practitioners struggling with participant-centered research. Along with resources teaching how to effectively conduct participant centered resources, there many resources teaching practitioners how to get their companies to incorporate it effectively.
Recently in 2012, Tomer Sharon published It’s Our Research, an entire book with the purpose of teaching practitioners how to get user research actually accepted, valued, and used at their companies. This work is still incredibly relevant and necessary for researchers who haven’t yet achieved this at their companies.
So we come back to the question of why.
Why are companies still trying to figure out how to make research an integral part of their process, and why are we as practitioners struggling to help?
Our experience, and our investigation of other’s experiences has shown us that a major reason for this discrepancy between the desire to make informed decisions based on research and actually putting that into practice is that different parts of organizations are often trying to pursue similar types of inquiry without collaborating with one another. In part, this is due to a fractured understanding of methods and terms for this same type of inquiry.
This issue was explored at SIGDOC in 2009 by Potts and Bartocci, and more recently in an article by Rosenfeld on A List Apart.
Just among user experience professionals it’s referred to as user research, usability, user experience research, design research, on a broader level and filled in with numerous micromethods.
This issue becomes even more pronounced as we move outside of user experience to look at other areas of industry including marketers, business strategists, and entrepeneurs, which we’ll explore in the next few slides.
The first industry methodology we’ll look at is the Lean Startup movement, which has gained a lot of traction in software in particular.
This movement was founded by Eric Ries and became popular when he published The Lean Startup book in 2011.
Within Lean there’s a core concept called validated learning.
Which, according to Ries, is “the process of demonstrating empirically that a team has discovered valuable truths about a startup’s present and future business prospects.”
Which, if you read the examples in the book, often translates into interviewing and observing customers to learn, as Ries puts it “what they really want” as opposed to “what they say they want or what we think they should want” [28].
The next industry method for participant centered research we looked at is the NIHITO® visit which comes from the Pragmatic Marketing framework.
These NIHITO visits, which translates to “Northing Important Happens in the Office” are intended to be in-person visits with customers and potential customers which enable product teams to uncover and validate market problems.
One example they use is that of a television manufacturer trying to improve their offerings.
While visiting numerous customers in their homes, they were able to see that these customers were constantly losing their remote controls.
By identifying this as a key problem, they were then able to identify ways to help customers keep track of their remotes.
The other industry example we’ll talk about is the Jobs to Be Done interview, which comes originally from Anthony Ulwick’s concept of outcome-driven innovation in What Customers Want [35].
The most well known example of this type of interview is the example of milkshakes at a popular fast food chain provided by Clayton Christensen in The Innovators Solution [4].
The chain was trying to improve their milkshakes to increase sales.
Researchers began by observing customers throughout the course of the day to find patterns in milkshake purchases.
One of these observed patterns was that commuters frequently purchased shakes in the morning on their way to work.
These observations shifted into interviews with the goal of learning why these purchases were being made.
The researchers discovered that milkshakes were being purchased because the commuters needed something to eat before work so they wouldn’t crash by lunchtime.
Their reasoning for choosing the milkshake was that the milkshake would take some time to eat, make the commute less boring, and be mess-free because it could be consumed from a cup with one hand.
There are a number of other methods that, like the two we’ve mentioned here rely primarily on observed behavior and inquiry to understand human behavior.
In other words, these methods constitute what UX practitioners would consider contextual inquiry.
However, there is a sense that the practitioners of these activities consider them to be unique and separate from the concepts of participant-centered research.
The desire to integrate participant-based research as a core business practice is a positive step in the right direction.
However, these different approaches are creating a battle for terms, methods and space that is limiting progress in implementation.
There is an impression within some of these industry methods that “research” is done at the expense of business goals rather than aiding in achieving business goals while these new industry methods are helping with business goals..
For example, in Lean Customer Development, Cindy Alvarez separates what she is describing from user research by claiming that user research is “advocating for the user,” while customer development is “advocating for the business” [2]. These issues of wanting to separate research practices from the term research are surfacing in ways that should be addressed by industry practitioners and academic researchers alike.
As industry is becoming more interested in applying the concepts of participant-based research, this fragmentation of terms and methodology slows adoption and has created a situation in which many companies, though interested, do not have a clear grasp of how to make participant-centered research an integral part of their process, and the fact that user experience professionals have the skills needed to guide these conversations.
In addition, the adoption of these new industry methodologies combined with an aversion toward “user research” increases the potential for pushing user experience professionals away from these conversations rather than toward them.
There are many potential solutions, but the one we are proposing today posits that we simply stop arguing over the naming of these methods.
Despite the differences in terms and methods, there is growing agreement that the core concepts behind participant-focused research are important for creating useful products and services. We can do this by avoiding arguing over terms, and instead, working together to create better user experiences.
When we lock ourselves in by arguing over the name of a particular method, we lose sight of the actual goal of engaging in that method. We also cut off conversations that might allow research insights from multiple areas of the organization to be shared and build on one other.
Instead, we are suggesting that we focus on effectively communicating our existing knowledge and expertise while working with teams across the company.
We need to be able to seek out potential researchers from any area of the organization and learn to show connections between their goals and ours. This also doesn’t have to be a hugely complicated process, as demonstrated by this diagram from Lou Rosenfeld in his article on defragmenting the user experience.
These collaborative activities move our roles from being purely tactical to being more strategic in nature, allowing us to focus on connecting sources of information and empowering organizations to take full advantage of the information gained by engaging with customers.
If we think of our work as strategic in this way, we can lead these projects and our companies in ways where our participants benefit from all of our shared research and knowledge.
The fact that there are so many people across industry who are understanding the value of participant-centered research and attempting to implement it in their organizations (whether or not they think of it as participant centered-research) is a wonderful thing.
In order to lead this movement towards integrating participant-centered research across the organization, we need to move into strategic roles, rather than engaging as pure researcher.
We are already seeing this happen for content strategists.
These practitioners have the greatest success when they shift from managing and writing content to working across the organization to link business goals and content practices.
We need to do similar work for participant-based research, and taking on the role of the user experience architect: a strategist who can create a shared language for various participants and stretch across the organization as a problem-solver.
In the same way that content writers and managers have shifted towards content strategy roles becoming more strategic in our approach to research will help us bring our organizations together in order to create more useful, innovative, and successful products.
Instead of being the sole practitioners conducting research, we must work to understand the terms and methods used by all potential researchers throughout our organizations, find the similarities, and strategically connect research practices under their many names throughout our organizations.
Programs like MSU’s undergraduate program in experience architecture are one step toward training new practitioners with this way of thinking.
At the same time, those who are already practitioners can make strides to taking on this strategic role.
In addition, understanding how to make these connections is also a place where we need more research from academia.
As programs in technical communication expand and grow, we can see a place for experience architecture research to flourish. By leading industry in connecting and defining shared terms, we can have an impact on how the role of participant-centered research evolves in industry. In doing so, we can help user experience architects move into strategic roles that work across these organizations in order to create more human-centered and therefore more useful, innovative, and successful products and services.