Harry Goodman is a highly competent and motivated IT professional with over 5 years of experience in various roles such as an IT support technician, contractor, and systems administrator. He has extensive knowledge of Windows operating systems and networking infrastructure. He is proficient in programming languages like Java, Python, and C# as well as scripting languages like PowerShell, PHP, and SQL. Harry has qualifications including Microsoft, CompTIA, and IT industry certifications. He is looking for new opportunities to utilize his skills and experience.

1. Harry Goodman
Mobile: 07984583164 Email: 3d7omb@gmail.com
Address: 10 Park Lane, Oakham, LE15 6PG
Profile
Highly competent,motivated,young professional, that works well within teams as well as taking on
challenging tasks independently. Highly knowledgeable in Windows operating systems and a firm
graspof troubleshootingissueswithinthem.Experienceinmanagingall aspectsof awindowsdomain
environmentandthe networkinginfrastructure.Large interest inLinuxandprogrammingandhave so
farbecome familiarwiththe basicsof Java,Python,PowerShell,C#,PHPandmultiplequerylanguages.
Education and qualifications
The Beauchamp College,Oadby,Leicester2008 2011
6 GCSE’sgainedincludingmaths(B) andEnglish(C)
BTEC BusinessStudies(Pass)
ZenosIT Acadamy, LeicesterFeb2011 – July2011
MicrosoftCertifiedSolutionsAssociate
MicrosoftCertifiedTechnologySpecialist
MicrosoftCertifiedITProfessional
CompTIA A+ Certified
Level 3 DiplomainICT SystemsandPrinciples
Level 3 DiplomainICT Professional Competence
MicrosoftTechnologyAssociate:NetworkingFundamentals
MicrosoftTechnologyAssociate:SecurityFundamentals
MicrosoftTechnologyAssociate:WindowsOperatingSystemFundamentals
Level 2 AwardinEmployabilityandPersonal Development
Level 2 KeySkillsCommunication
Level 2 KeySkillsApplicationof Number
Work Experience
Rutland County Council,Oakham, Rutland – March 2015 – Present
Contracted IT Support Technician
 Troubleshootingissuesfordesktopsandserversof all versions
 CreatingPowershell scriptstoautomate tedious/time consumingprocedures
 involvedinlarge projectstomigrate serversfrom2003
 WorkedcloselywithPenetrationtesterstofindsecurityholesandthenmitigatethem
 Managing all aspectsof a windowsdomain(AD,Exchange,DNS,andDHCPetc.)
 Initiatedthecouncil’sfirstmovetoopensourcebysettingupandconfiguringalinuxfileserver
on oldhardware.

2. ShackletonTechnologiesLTD, TechnologyPark, Dundee – May 2014 – Jan 2015
IT Support Technician
 Troubleshooting all manner of issues on varying versions of Windows, both desktop and
server.
 Managing active directory(adding,removinganddisablingusers) onall versionsof windows
serverfrom2003 onwards.
 Managing mailboxesanddistributiongroupsinexchange 2007, 2010 and office 365
 Involvedinscriptinginbatch,VBSandPowershell androlledoutusingourNOCmanagement
software N-Central.
Blackadders Solicitors,Dundee City Centre – Jan 2014 – May 2014
Temporary IT Support Technician
 Involved in managing a number of SQL databases used to power the software used by
solicitors.
 Createdandmaintainedanautomatedinstall of acustomwindows8.1image.
Abertay University,Dundee CityCentre – Jul 2013 – Sep2013
IT Contractor
 Contractedto fulfil acomplete upgrade of all the universitiesComputers.
 Full operatingsysteminstallsbothmanuallyandoverthe networkthroughPXEbooting.
 Configuring automated installs of software for different machines requiring specialist
software dependantonthe areaof studythe computerwouldbe usedin.
Avantek ComputerLTD, Tur Langton, Leicester – Feb2012 – Jul 2012
IT Support Technician
 Responsible forthe buildingandsoftwareinstallationsonnew computersforclients(disabled
studentswithequipmentprovidedthroughDSA).
 Trainedstudentsinthe use of the specialistsoftwarethatwasprovidedtothem.
 Installedandmaintainedthe Windows7OS remotelyandlocally.
 Troubleshootingall mannerof issues affectingthe specialistsoftware ,the operatingsystem,
and the hardware.
References Available on Request