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Harnessing Mobility – Going Mobile with Oracle Apps

Brijesh Bharat

Solution Beacon

Introduction

In today’s fast paced business environment, mobility is the key to success. The
latest developments in Smartphone applications foster growth and productivity.
More and more business executives want to reach out to information in the
quickest manner. Oracle applications running on Smartphones – Blackberry,
HTC, Android, Windows, Palm is the answer to their ever increasing hunger for
speedy information. Accessibility to business info on the fly is fast becoming an
integrated part of the business cycle. It is not just a matter of convenience
anymore it has become an essential business tool.

According to Oracle, it has had more than 23,000 downloads of its Business
Indicators application for the iPhone in the first 7 months of its launch. This
means there is a lot of awareness in the industry on this solution and the demand
for the application is growing at the same time.

This white paper is an attempt to expand on the various apps and features that
can be accessed via mobile apps and how a business user can leverage these
applications on the fly to become more productive.

Sales professionals are looking to convert their mobile phones into a productivity
tool, where they can proactively work on their sales leads, sales forecasts, and
opportunities. Circumventing the time consuming process of setting up and
logging into their laptops. These on the go, busy professionals want to be able to
access strategic business information right there on their Smartphones. They can
do this by quickly launching the apps on their mobile devices, with a simple tap of
the finger.

Oracle Mobile Sales Forecast provides real-time visibility into the opportunity
pipeline, including expected and total revenue against sales quota as well as
opportunities by deal size, close date, or close probability—all without complex
navigation or lengthy synchronization.

Oracle Mobile Sales Assistance and Oracle Mobile Sales Forecast can help
Sales Professionals to close more deals quickly and effectively than ever before.
Oracle Mobile Sales Assistant for iPhone brings the Oracle CRM On Demand
including Calendar, Task List, and Message Center to users in a familiar, iPhone
interface. It also integrates the mapping, phone, and e-mail services native to the
iPhone.




COLLABORATE’ 11 OAUG Forum   Copyright ©2011 by Brijesh Bharat         Page 1 of 6
The BI Apps deliver ETL, integrated security, schema and metadata, reports,
dashboards and more for E-Business Suite 11i10 and R12.

Oracle Business Indicators is a tool that provides real time, business analytics
and performance information in a dashboard. It is fairly easy to install this
application on iPhone and it provides instance access to secured reports,
metrics, dashboard and alerts. Users can tag and view their commonly used
reports and navigations on the favorites.




Consolidated List

Below is a consolidated list of apps that are available for Smartphone users:

                   Oracle Business Indicators is a business intelligence
                   application that provides real-time, secure access to business
                   performance information on the mobile device.



                   Oracle Business Approvals for Managers enables managers
                   and executives to review key targeted tasks, access relevant
                   business intelligence reports, make informed decisions and
                   take immediate actions easily and securely while on-the-go.
                   This application allows managers to handle pending        E
                  Business Suite actions related to expense reports, purchase
                  order requisitions, human resources vacancies, and HR job
                  offers. Managers can also use this mobile app to evaluate



COLLABORATE’ 11 OAUG Forum   Copyright ©2011 by Brijesh Bharat        Page 2 of 6
pending EBS approvals, request more information, and approve
                  or reject pending requests.

                   Oracle iReceipts is an enterprise application that is part of
                   Oracle PeopleSoft Expenses, which allows users to create and
                   submit expense lines for cash transactions in real-time.



                   Oracle Mobile Sales Assistant is a CRM application that
                   provides real-time, secure access to the information your sales
                   organization needs on the mobile device. Complete frequent
                   tasks, collaborate with colleagues and customers, and close
                   deals more quickly while on the road.


                  Oracle Mobile Sales Forecast is an easy-to-use application that
                  provides real-time visibility into an individual or organization's
                  opportunity pipeline.



                  Oracle Enterprise Asset Maintenance Workbench is an
                  application available to help maintenance department to
                  increase their productivity and effectiveness. The application will
                  help field workers/maintenance engineers to take advantage of
                  iPhone GPS capabilities to be location aware and respond to
                  maintenance requirements in a more effective manner.

Behind the Scenes

iPhone apps retrieves data from Oracle Business Intelligence Enterprise Edition
Plus (OBIEE) or Oracle Business Intelligence Applications. All communications
are secured via SSL encryption and may be optionally integrated with Oracle
Identity Management components.

Accessing to corporate reports is as easy as launching the web browser and
clicking the report to get to the information that you are looking for. Here is what
happens when a request is initiated from a Smartphone and how information is
rendered back:




COLLABORATE’ 11 OAUG Forum   Copyright ©2011 by Brijesh Bharat           Page 3 of 6
Following is the iPhone and Apps R12 Integration Architecture:




As seen here in the architecture diagram, this application requires the following
prerequisites:

       Oracle E-Business Suite Release 12 version 12.0.4 and higher
       Oracle SOA Suite 10.1.3.3 and higher
       Oracle Business Intelligence Enterprise Edition Plus (if you wish to use the
       optional OBIEE reports)

The Oracle SOA Suite, running on the Oracle application server, uses BPEL to
handle the main work list functionality and the subsequent back-end integration
with Oracle E-Business Suite Release 12. Web Service calls are intercepted and
authenticated by the Oracle Web Service Manager (OWSM). It uses the Oracle


COLLABORATE’ 11 OAUG Forum   Copyright ©2011 by Brijesh Bharat         Page 4 of 6
Application Adapter for its integration with the E-Business Suite. In addition, if
access to analytic reports is enabled, Oracle BI EE Plus handles the request for
business intelligence data that supports each worklist item.
Licensing
Although the iPhone app itself is free from the Apple iTunes store, Oracle
Business Approvals for Managers requires licensing of a server product called
Oracle Business Approvals Connector for Managers. This connector provides
secure integration with Oracle E-Business Suite Release 12 using Oracle SOA
Suite and the optional OBIEE technologies. This connector can be licensed
directly from Oracle.
Where to Download Software
           1. Go to http://edelivery.oracle.com
           2. Click Continue on the welcome screen.
           3. Fill out the form and check the boxes for the export restrictions.
           4. Select Product Pack "E-Business Suite" and either platform of
              "Linux x86" or "Microsoft Windows (32-bit)". Click Go.
           5. Click on the link towards the bottom of the page for "Oracle
              Business Approvals Connector for Managers 1.0 Media Pack for
              Linux x86" or "Oracle Business Approvals Connector for Managers
              1.0 Media Pack for Microsoft Windows (32-bit)"
           There will be downloads for:
           6. Oracle Business Approvals Connector for Managers 1.0
           7. Oracle Business Approvals Connector for Managers 1.0 : Required
              Oracle EBS 12.0 patch
           8. Oracle SOA Suite 10g (10.1.3.1.0) (32-bit) (CD)
           9. Oracle Application Server 10g (10.1.3.3.0) Patch set (32-bit) (CD)


Supporting Resources
           1. Oracle Mobile Sales Assistant
              http://crmondemand.oracle.com/en/products/mobile/index.htm
           2. Apple iPhone http://www.apple.com/iphone/
           3. Apple App Store http://www.apple.com/iphone/apps-for-iphone/




COLLABORATE’ 11 OAUG Forum   Copyright ©2011 by Brijesh Bharat          Page 5 of 6
Other Smartphones

We talked about iPhones, what about other Smartphone including Blackberry,
HTC, Android, Windows, Palm. Reports and dashboards can also be delivered to
any these device that has a browser capability.

Oracle offers a complete framework (design time and runtime) for these
Smartphones that supports two types of mobile apps: Oracle ADF Mobile
Browser apps, which function as a connected web app running in the browser,
and Oracle ADF Mobile Client apps, which run on Smartphones and leverage the
native UI components on the Smartphone.


Trending Now

As presented in this white paper, mobile applications, not only for Oracle, but for
the entire industry is the way of the future. Dynamic young developers are
constantly working on new apps to make information and analyses available at
the fingertips for busy professionals.




COLLABORATE’ 11 OAUG Forum   Copyright ©2011 by Brijesh Bharat         Page 6 of 6

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Harness Mobility - Go Mobile On Oracle Apps

  • 1. Harnessing Mobility – Going Mobile with Oracle Apps Brijesh Bharat Solution Beacon Introduction In today’s fast paced business environment, mobility is the key to success. The latest developments in Smartphone applications foster growth and productivity. More and more business executives want to reach out to information in the quickest manner. Oracle applications running on Smartphones – Blackberry, HTC, Android, Windows, Palm is the answer to their ever increasing hunger for speedy information. Accessibility to business info on the fly is fast becoming an integrated part of the business cycle. It is not just a matter of convenience anymore it has become an essential business tool. According to Oracle, it has had more than 23,000 downloads of its Business Indicators application for the iPhone in the first 7 months of its launch. This means there is a lot of awareness in the industry on this solution and the demand for the application is growing at the same time. This white paper is an attempt to expand on the various apps and features that can be accessed via mobile apps and how a business user can leverage these applications on the fly to become more productive. Sales professionals are looking to convert their mobile phones into a productivity tool, where they can proactively work on their sales leads, sales forecasts, and opportunities. Circumventing the time consuming process of setting up and logging into their laptops. These on the go, busy professionals want to be able to access strategic business information right there on their Smartphones. They can do this by quickly launching the apps on their mobile devices, with a simple tap of the finger. Oracle Mobile Sales Forecast provides real-time visibility into the opportunity pipeline, including expected and total revenue against sales quota as well as opportunities by deal size, close date, or close probability—all without complex navigation or lengthy synchronization. Oracle Mobile Sales Assistance and Oracle Mobile Sales Forecast can help Sales Professionals to close more deals quickly and effectively than ever before. Oracle Mobile Sales Assistant for iPhone brings the Oracle CRM On Demand including Calendar, Task List, and Message Center to users in a familiar, iPhone interface. It also integrates the mapping, phone, and e-mail services native to the iPhone. COLLABORATE’ 11 OAUG Forum Copyright ©2011 by Brijesh Bharat Page 1 of 6
  • 2. The BI Apps deliver ETL, integrated security, schema and metadata, reports, dashboards and more for E-Business Suite 11i10 and R12. Oracle Business Indicators is a tool that provides real time, business analytics and performance information in a dashboard. It is fairly easy to install this application on iPhone and it provides instance access to secured reports, metrics, dashboard and alerts. Users can tag and view their commonly used reports and navigations on the favorites. Consolidated List Below is a consolidated list of apps that are available for Smartphone users: Oracle Business Indicators is a business intelligence application that provides real-time, secure access to business performance information on the mobile device. Oracle Business Approvals for Managers enables managers and executives to review key targeted tasks, access relevant business intelligence reports, make informed decisions and take immediate actions easily and securely while on-the-go. This application allows managers to handle pending E Business Suite actions related to expense reports, purchase order requisitions, human resources vacancies, and HR job offers. Managers can also use this mobile app to evaluate COLLABORATE’ 11 OAUG Forum Copyright ©2011 by Brijesh Bharat Page 2 of 6
  • 3. pending EBS approvals, request more information, and approve or reject pending requests. Oracle iReceipts is an enterprise application that is part of Oracle PeopleSoft Expenses, which allows users to create and submit expense lines for cash transactions in real-time. Oracle Mobile Sales Assistant is a CRM application that provides real-time, secure access to the information your sales organization needs on the mobile device. Complete frequent tasks, collaborate with colleagues and customers, and close deals more quickly while on the road. Oracle Mobile Sales Forecast is an easy-to-use application that provides real-time visibility into an individual or organization's opportunity pipeline. Oracle Enterprise Asset Maintenance Workbench is an application available to help maintenance department to increase their productivity and effectiveness. The application will help field workers/maintenance engineers to take advantage of iPhone GPS capabilities to be location aware and respond to maintenance requirements in a more effective manner. Behind the Scenes iPhone apps retrieves data from Oracle Business Intelligence Enterprise Edition Plus (OBIEE) or Oracle Business Intelligence Applications. All communications are secured via SSL encryption and may be optionally integrated with Oracle Identity Management components. Accessing to corporate reports is as easy as launching the web browser and clicking the report to get to the information that you are looking for. Here is what happens when a request is initiated from a Smartphone and how information is rendered back: COLLABORATE’ 11 OAUG Forum Copyright ©2011 by Brijesh Bharat Page 3 of 6
  • 4. Following is the iPhone and Apps R12 Integration Architecture: As seen here in the architecture diagram, this application requires the following prerequisites: Oracle E-Business Suite Release 12 version 12.0.4 and higher Oracle SOA Suite 10.1.3.3 and higher Oracle Business Intelligence Enterprise Edition Plus (if you wish to use the optional OBIEE reports) The Oracle SOA Suite, running on the Oracle application server, uses BPEL to handle the main work list functionality and the subsequent back-end integration with Oracle E-Business Suite Release 12. Web Service calls are intercepted and authenticated by the Oracle Web Service Manager (OWSM). It uses the Oracle COLLABORATE’ 11 OAUG Forum Copyright ©2011 by Brijesh Bharat Page 4 of 6
  • 5. Application Adapter for its integration with the E-Business Suite. In addition, if access to analytic reports is enabled, Oracle BI EE Plus handles the request for business intelligence data that supports each worklist item. Licensing Although the iPhone app itself is free from the Apple iTunes store, Oracle Business Approvals for Managers requires licensing of a server product called Oracle Business Approvals Connector for Managers. This connector provides secure integration with Oracle E-Business Suite Release 12 using Oracle SOA Suite and the optional OBIEE technologies. This connector can be licensed directly from Oracle. Where to Download Software 1. Go to http://edelivery.oracle.com 2. Click Continue on the welcome screen. 3. Fill out the form and check the boxes for the export restrictions. 4. Select Product Pack "E-Business Suite" and either platform of "Linux x86" or "Microsoft Windows (32-bit)". Click Go. 5. Click on the link towards the bottom of the page for "Oracle Business Approvals Connector for Managers 1.0 Media Pack for Linux x86" or "Oracle Business Approvals Connector for Managers 1.0 Media Pack for Microsoft Windows (32-bit)" There will be downloads for: 6. Oracle Business Approvals Connector for Managers 1.0 7. Oracle Business Approvals Connector for Managers 1.0 : Required Oracle EBS 12.0 patch 8. Oracle SOA Suite 10g (10.1.3.1.0) (32-bit) (CD) 9. Oracle Application Server 10g (10.1.3.3.0) Patch set (32-bit) (CD) Supporting Resources 1. Oracle Mobile Sales Assistant http://crmondemand.oracle.com/en/products/mobile/index.htm 2. Apple iPhone http://www.apple.com/iphone/ 3. Apple App Store http://www.apple.com/iphone/apps-for-iphone/ COLLABORATE’ 11 OAUG Forum Copyright ©2011 by Brijesh Bharat Page 5 of 6
  • 6. Other Smartphones We talked about iPhones, what about other Smartphone including Blackberry, HTC, Android, Windows, Palm. Reports and dashboards can also be delivered to any these device that has a browser capability. Oracle offers a complete framework (design time and runtime) for these Smartphones that supports two types of mobile apps: Oracle ADF Mobile Browser apps, which function as a connected web app running in the browser, and Oracle ADF Mobile Client apps, which run on Smartphones and leverage the native UI components on the Smartphone. Trending Now As presented in this white paper, mobile applications, not only for Oracle, but for the entire industry is the way of the future. Dynamic young developers are constantly working on new apps to make information and analyses available at the fingertips for busy professionals. COLLABORATE’ 11 OAUG Forum Copyright ©2011 by Brijesh Bharat Page 6 of 6