SlideShare a Scribd company logo
Happiness in Workplace
B2B Happiness Value Proposition
Why to Measure and Ensure Happiness in workplace workshop
How was your Monday?
Happy Sad
Write one why review in each Post it note?!
Place Work
Food Drinks
Commute
Temp
Light
Toilets
Activities People Parking Kitchen
Let put those happiness data in context
Happy Sad
Write one review in each Post it note?!
•Happy employees stay with their companies four times
longer than their unhappy counterparts.
•Employees that are happy in their organisation commit
twice as much time to their tasks than those that aren’t
•Happy team members have 65 per cent more energy than
unhappy employees.
iOpener Institute:
There is a direct link between employee happiness and
productivity and efficiency of business processes.
UGC(User Generated Content)
is changing the landscape?!!
The sheer volume and authenticity of this user-generated
content (UGC) will always outpace and outperform the brand-
created content.
www.socialmediatoday.com
UGC is the largest untapped resource for brands.
Do CustomersTrust Online Reviews?
The facts don’t lie. No matter how fantastic
you make your product’s description, most
consumers are going to turn to reviews
before making a buying decision. In fact,
positive reviews will boost your sales
by 18%. And, if you are looking for
conversions, then look no further than user-
generated content (UGC), which is
customers talking about your products or
services. UGC will up your
conversion rate by 133%.
1.Amazon Customer Reviews
2.Angie's List
3.Choice
4.Trustpilot
5.TestFreaks
6.Which?
7.ConsumerReports
8.TripAdvisor
9.Yelp
10.Google My Business
11.Yahoo! Local Listings
12.FinancesOnline
13.Influenster
14.G2 Crowd
15.TrustRadius
16.Salesforce AppExchange
17.Better Business Bureau
18.Glassdoor
19.Facebook Ratings and
Reviews
20.Twitter
21.Foursquare
22.Your Own Website
1.Forums
2.blogs
3.Social Media
4.Online news
5.Search engine
6.Video streaming
Why Happiness?....Why bother?
1. GlassDoor
2. Great Place To Work
3. Indeed
4. Comparably
5. Careerbliss
Employee Reviews:
Smart Citti
• The Project is designed to Map, Capture, Measure and Improve happiness in geospatial context.
• The project has a crossdisciplinarity nature which covers aspects from Cognitive Psychology,
Emotion Design, Artificial Intelligence, Geospatial data, Data Science, Sociology, Anthropology
and Computer Science.
• Our research shows that happiness is triggered by stimuli, a stimuli is produced as a respond to
an event, the event occurs in certain place at specific time.
• Digital Twin is a real time AI and People Powered Engine aggregates data relevant to Place, Time,
Legacy System Data, using machine learning, try to identify the Event and collect people
happiness in that place at the same time to make the right association through a highly
intelligent decision support system.
Case Study
SMARTCITTI
DEFINE
CAPTURE
MEASURE
MAKE SENSE
COMMERCIALIZECan we, if you think you
can define happiness,
think again?!
Challenges with
measuring happiness
New technologies – Using AR+
VR + Spatial context
ROI of Happiness
COMMUNITY BUILDING ?????
?
Context
EventHappy
Support Share
Workplace
Index
Map
BDBD
The idea is that upon leaving work every day, each
employee will be able to (as accurately as the moment
allows), give an answer to “How was your day?” by selecting
one of three options: good, nothing to report, bad. Now
imagine there was a device that was easy to use, relatively
cheap to deploy, anonymous, and can be adjusted to report
back whenever you want. There are some devices out there
that do similar things already, although they are expensive
and not as customisable as we’d like. To that end, we
decided we would try and build one.
Keeping it simple allows us to capture how the team
members felt on any given day and then tries to find patterns
around this. Are Mondays the worst? Are Fridays best?
Do we have mid-week blues?
By getting more information we can adjust our happiness-
boosting activities to specific days. For example, would a
round of doughnuts and coffee on a typically sad Monday,
improve the mood for the whole day? Time – and lots of data
– will help determine what works for your team.
Building a Community at SmartCitti
Work place?!
Sharing your current emotional state is
extremely valid for your personal level and on
the community level. We have collected a
large number of emotional states.
We have identified issues with resources,
working hours, meetings, work schemes,
sprints, microwaves, parking and even toilets.
Demonstrate the app
Thank you - Q&A
Please Leave your Happiness using our App

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Happiness in the workplace - SmartCitti Product

  • 1. Happiness in Workplace B2B Happiness Value Proposition Why to Measure and Ensure Happiness in workplace workshop
  • 2. How was your Monday? Happy Sad Write one why review in each Post it note?!
  • 3. Place Work Food Drinks Commute Temp Light Toilets Activities People Parking Kitchen Let put those happiness data in context Happy Sad Write one review in each Post it note?!
  • 4.
  • 5. •Happy employees stay with their companies four times longer than their unhappy counterparts. •Employees that are happy in their organisation commit twice as much time to their tasks than those that aren’t •Happy team members have 65 per cent more energy than unhappy employees. iOpener Institute: There is a direct link between employee happiness and productivity and efficiency of business processes.
  • 6.
  • 7. UGC(User Generated Content) is changing the landscape?!! The sheer volume and authenticity of this user-generated content (UGC) will always outpace and outperform the brand- created content. www.socialmediatoday.com
  • 8. UGC is the largest untapped resource for brands.
  • 9. Do CustomersTrust Online Reviews? The facts don’t lie. No matter how fantastic you make your product’s description, most consumers are going to turn to reviews before making a buying decision. In fact, positive reviews will boost your sales by 18%. And, if you are looking for conversions, then look no further than user- generated content (UGC), which is customers talking about your products or services. UGC will up your conversion rate by 133%. 1.Amazon Customer Reviews 2.Angie's List 3.Choice 4.Trustpilot 5.TestFreaks 6.Which? 7.ConsumerReports 8.TripAdvisor 9.Yelp 10.Google My Business 11.Yahoo! Local Listings 12.FinancesOnline 13.Influenster 14.G2 Crowd 15.TrustRadius 16.Salesforce AppExchange 17.Better Business Bureau 18.Glassdoor 19.Facebook Ratings and Reviews 20.Twitter 21.Foursquare 22.Your Own Website 1.Forums 2.blogs 3.Social Media 4.Online news 5.Search engine 6.Video streaming Why Happiness?....Why bother?
  • 10.
  • 11. 1. GlassDoor 2. Great Place To Work 3. Indeed 4. Comparably 5. Careerbliss Employee Reviews:
  • 12.
  • 13. Smart Citti • The Project is designed to Map, Capture, Measure and Improve happiness in geospatial context. • The project has a crossdisciplinarity nature which covers aspects from Cognitive Psychology, Emotion Design, Artificial Intelligence, Geospatial data, Data Science, Sociology, Anthropology and Computer Science. • Our research shows that happiness is triggered by stimuli, a stimuli is produced as a respond to an event, the event occurs in certain place at specific time. • Digital Twin is a real time AI and People Powered Engine aggregates data relevant to Place, Time, Legacy System Data, using machine learning, try to identify the Event and collect people happiness in that place at the same time to make the right association through a highly intelligent decision support system.
  • 14. Case Study SMARTCITTI DEFINE CAPTURE MEASURE MAKE SENSE COMMERCIALIZECan we, if you think you can define happiness, think again?! Challenges with measuring happiness New technologies – Using AR+ VR + Spatial context ROI of Happiness COMMUNITY BUILDING ????? ? Context EventHappy Support Share Workplace Index Map BDBD
  • 15. The idea is that upon leaving work every day, each employee will be able to (as accurately as the moment allows), give an answer to “How was your day?” by selecting one of three options: good, nothing to report, bad. Now imagine there was a device that was easy to use, relatively cheap to deploy, anonymous, and can be adjusted to report back whenever you want. There are some devices out there that do similar things already, although they are expensive and not as customisable as we’d like. To that end, we decided we would try and build one. Keeping it simple allows us to capture how the team members felt on any given day and then tries to find patterns around this. Are Mondays the worst? Are Fridays best? Do we have mid-week blues? By getting more information we can adjust our happiness- boosting activities to specific days. For example, would a round of doughnuts and coffee on a typically sad Monday, improve the mood for the whole day? Time – and lots of data – will help determine what works for your team.
  • 16. Building a Community at SmartCitti Work place?! Sharing your current emotional state is extremely valid for your personal level and on the community level. We have collected a large number of emotional states. We have identified issues with resources, working hours, meetings, work schemes, sprints, microwaves, parking and even toilets.
  • 18. Thank you - Q&A Please Leave your Happiness using our App