More Related Content
What's hot
What's hot (20)
Similar to hamza hrm.pptx
Similar to hamza hrm.pptx (20)
Recently uploaded
Recently uploaded (20)
hamza hrm.pptx
- 3. Group 01 02 Hamza Yameen Ahmed Waqar Rabia Javed 03 Presented To: Miss Erum
- 4. Interview of HR Manager Interviewee: Huzaifa Umair “HR Manager of KFC fortress Branch, Lahore” Interviewer: Hamza Yameen Ahmed Waqar Rabia Javed
- 5. Hamza Yameen Intro of KFC Selection Procedure KFC interview Training and Development Requirement of Job Job Description
- 7. Introduction to KFC The company was founded by Colonel Harland Sanders in 1952 First outlet in 1993 in Pakistan
- 8. What is the selection criteria of KFC? • Online Screening test • Physical test • Behavioral test • Team skill • Working Capacity • Communication skills • Confidence • Body Language
- 9. KFC Interview • Structured Interview • Unstructured Interview
- 10. Inaccurate information on their application, what would you do? First we check how this problem occur Tell them to re-submit your application But in some cases: Hired them on the basis of their Talent and skills Physical work mostly
- 11. Training & Development Lectures On job training Job Rotation Language programs “Employees are encouraged to work as a team”
- 12. Development of their Employees • Regular counseling and guiding • Organizing development programs
- 13. New employee training procedure • 10 to 15 minutes session • Every station visit • 10 days working in a single station • Senior Employee tells the duties and train them • With in 30days training is complete
- 14. Job Rotation in KFC • Customer is really to much important • Limitless work for employees “Job rotation is not only for employees”
- 15. What is included in Orientation of KFC ? Introduction to the company, its culture and mission Kentucky fried chicken It includes: • When was company founded? • Which brand launched it? • Company’s last year performance • How much sales we done? • Complaints • Customer satisfaction
- 16. Motivate New Candidates during the Orientation
- 17. Company culture • Company culture need to be unique • Culture tells about what you need to do in your company • Transform the employees into family • Employees help each others
- 18. If someone wants to join your company what qualifications are needed to perform the job? Team members requirement: Matric or Intermediate Manager or Supervisor requirement: Graduation & Bachelor
- 19. Job description of Team or Crew Member Fortress branch
- 20. Rabia Javed Performance Management & Performance Appraisal
- 21. Performance management at KFC Performance can be managed by reward or punishment.
- 22. It consists of three phases Setting expectations for employee performance. Maintain a dialogue between supervisor and employee to keep performance on track. Measuring actual performance relative to performance expectations.
- 23. Reward system based on performance. Not only the pay but other benefits and allowances also relate with the performance.
- 24. Performance appraisal system Online appraisal system is going through questionnaires and gets feedback very quickly through their online feedback. Appraisal review of managers take place one in a year and on the another side performance appraisal of operational staff takes place quarterly.
- 25. Do you think performance appraisal helps to change the behavior of Employees? If yes explain why? “Happiness makes you more Comfort”
- 26. Ahmed Waqar Compensation & Firing
- 27. Compensation of KFC • Health Insurance • Continue study • Transport • Free uniform • Free meal
- 28. Firing criteria of KFC • Harassment • Not following the rules • Daily late terminate
- 29. If you fired someone and he asked you why you fired him? Being an HR what you tell them? • First he knew that why he is fired • Minor mistakes we tell them • It also depend upon the situation