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This document outlines a 7-hour training program titled "Sense of Service Concern to Revenue Management" for up to 30 operational employees. The training aims to help participants understand how to turn customer complaints into revenue by achieving budget goals. The hotel will provide meals, accommodation, laundry services, and a training fee of Rp. 6,000,000 per day for the program. Payment must be made within 2 days of the scheduled training date.
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Hamma Adv
- 1. Sense of Service Concern to Revenue Management TRAINING TOPIC Sense of Service Concern to Revenue Management SUB TOPIC The meaning of service to turn complaint into revenue as explanation of job descriptions OBJECTIVE At the end of the training, Participants are expected to comprehend their goal in working related to the expected budget in a period. PARTICIPANTS All operation employees should attend the programs. Max participants is 30 persons. DURATION The program takes 7 hours start at 09.00-17.00 TERMS and CONDITIONS Hotel provides meal, accommodation, Ticket vise versa, Laundry and training fee. Cost of the program is Rp. 6.000.000,- per day. Payment must be transferred within 2 days before the day of the program. Contact me directly to 0812-6472-699 for further information. Regards, Herman Munthe ( HAMMA Hospitality Training Consulting)