Karthik M.M.'s resume summarizes his career in hotel management and housekeeping. He has over 15 years of experience in roles such as Housekeeping Supervisor and Floor Supervisor at hotels in Dubai, India, and Saudi Arabia. His experience includes managing housekeeping staff, overseeing cleaning operations, training employees, and ensuring guest satisfaction. Currently he works as Housekeeping Supervisor at Moevenpick Hotels in Dubai, where he supervises cleaning and assists the Executive Housekeeper.

1. Resume
Name Karthik.M.M
Sex Male
Address Dubai-UAE
Mobile No +971-50 72 99 387
Email manikkarthik.m@gmail.com
LinkedIn ae.linkedin.com/pub/karthik-manik/43/567/a81/
Academic Qualification
B.Sc., (Hotel Management and Catering Science) 2006 batch, Madurai Kamarajar University. With almost one
year industrial exposure and 7 years work experience in the relevant field in different groups of hotels.
Careers
Moevenpick Hotels and Resorts, JBR-Dubai, 5* Business cum Leisure (Part of Renovation Team)
Housekeeping Supervisor from dec-2012 to till this date (Acting Housekeeping Asst.Manager).
 Reporting and assisting Executive housekeeper
 In absence of Executive Housekeeper Taking care of complete operations under his Guidance.
 Assigning staffs their duties and inspects work for conformance to prescribed standards of cleanliness.
 As a departmental trainer Conducting orientation training and in-service training to explain policies, work
procedures, and to demonstrate use and maintenance of equipment,
 Inventories stock to ensure adequate supplies.
 Assisting EHK in evaluating records to forecast department personnel requirements and Budgeting’s.
 Preparing reports concerning room occupancy, and department expenses.
 Supervising and Maintaining high standards and quality cleaning to satisfy our Guest.
 Working as night in-charge, maintaining whole public area, laundry, Guest floors.
 Handling guest requests and complaints regarding cleaning and comfort.
 Managing the company waste and recycling management, pest control service, landscaping and indoor
plants.
 Preparing and sending daily, weekly, monthly reports to executive housekeeper.
 Under my supervision released almost 90 rooms and three food outlets from project team to potential
from renovation.
Cross Training Experience:
 Completed More than 90 hours Cross Training In L&D Department as L&D executive
 Completed More than 90 Hours Cross Training with my Housekeeping Manager and Certified.
 Learnt about department budgeting and P&L(on Going).
 Learnt about manning for the new property.
 Purchasing, re-ordering and maintaining the housekeeping supplies and inventory.
 Maintaining the housekeeping budget, providing billing summaries and expenses for all pre& post
events.

2. Winchester Group of Hotels, Dubai (Deluxe Hotel apartment).
Housekeeping Supervisor from November-2010 to November-2012
 Reporting and assisting group executive housekeeper.
 Performs cleaning duties in cases of emergency or staff shortage.
 Examines building to determine need for repairs or replacement of furniture or equipment, and makes
recommendations to management.
 Attends staff meetings to discuss company policies and patrons' complaints.
 Conducts orientation training and in-service training to explain policies, work procedures, and to
demonstrate use and maintenance of equipment.
 Issues supplies and equipment to workers.
 Establishes standards and procedures for work of housekeeping staffs.
 Records data regarding work assignments, personnel actions, and time cards, and prepares periodic reports.
Green park Hotels and resorts, Chennai-India, 5* Business class.
Floor Supervisor from October-2009 to October-2010
 Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
 Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare
work assignments.
 Coordinates activities among departments.
 Conducts orientation training and in-service training to explain policies, work procedures, and to
demonstrate use and maintenance of equipment.
 Inventories stock to ensure adequate supplies.
 Evaluates records to forecast department personnel requirements.
 Prepares reports concerning room occupancy, payroll, and department expenses.
Sharjah Int’l Airport Hotel, (Royal Place Group) Sharjah-UAE, 3*
Housekeeping Supervisor from August-2008 to july-2009
 Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
 Coordinates activities among departments.
 Conducts orientation training and in-service training to explain policies, work procedures, and to
demonstrate use and maintenance of equipment.
 Inventories stock to ensure adequate supplies.
 Evaluates records to forecast department personnel requirements.
 Prepares reports concerning room occupancy, payroll, and department expenses.

3. Asiana Hotel, Chennai-India (Pre-Opening Team) 5* Deluxe.
Guest Service Associate-2 (Acting Floor Supervisor) July-2007 to August-2008
 Reporting to the floor supervisor.
 Entering and preparing the room for cleaning.
 Replenishing guestroom and bath supplies.
 Replenish amenities according to the operational standards.
 Ensure security of guest rooms and privacy of guests
 Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
 Cleaning guest bathroom/bed room/floor corridor.
 Responsible for the cleanliness and maintenance of his work area.
 Authorized to enter in guestrooms for cleaning and providing turndown services as per requirement.
 Responsible for achieving and exceeding the guest satisfaction score.
Taj Umaid Bhawan Palace, LHW, Jodhpur-India (part of renovation team) Luxury.
HOT (Hotel Operational Trainee) august -2006 to July -2007
 Reporting Housekeeping supervisor.
 Responsible for maintaining the hygiene and appearance of the hotel
 Servicing and maintaining the guest rooms and replenishing stock as and when needed.
 Providing service items to guest rooms upon requests from the guests.
 Attending briefing on daily basis to know about the status of the occupancy and other events.
 Attending training classes for further development.
 Serviced for all high profile guest as well as England royal family guest.
Industrial Exposure Training during University
1st Nov 2005 - 30th Nov 2005 Hotel Northgate, Madurai, India
Trainee/Housekeeping department
1st Oct 2004 - 14th Feb 2005 Taj garden Retreat, Chickmagalur, India
Trainee/Housekeeping department
17th Sep 2003 - 23rd Oct 2003 Hotel Northgate, Madurai, India
Trainee/Housekeeping department

4. Computer proficiency
 Completed a course of Diploma in Computer Hardware
 Basics Knowledge of Windows and Application Software
 WINHMS, MS word, MS excel, MS outlook, Internet
Extra-Curricular Activities
 Fruit & Vegetable Preservation & Nutrition Certificate Course, Conducted by Government of India.
 Completed a course in Lower level Type writing in English.
Languages
English Fluent in speaking and writing
Hindi Fluent in speaking and writing
Tamil Fluent in speaking and writing
Sourashtra Fluent in speaking
Passport Details:
Passport no : K8141580 Place of issue : Madurai
Date of issue : 04/ 10/2010 Date of Expiry : 03/ 10/2022
Personnel Details:
Date of Birth 09-June-1983
Nationality Indian
Marital Status Single
Reference:
Upon request
Declaration
I, hereby solemnly declare that all the information furnished is true to the best of my
Knowledge and belief.
Date:
Place: Karthik.M.M