1. Sarah Kazmierczak
Crystal Lake, IL 60014
skaz88@gmail.com - 815-236-7335
Authorized to work in the US for any employer
WORK EXPERIENCE
Service Clerk
Jewel-Osco - Crystal Lake, IL - April 2015 to Present
Responsibilities
• Bag groceries for customers and assist them to their cars if needed.
• Retrieve carts from the parking lot and return them to the store.
• Return overstock to shelves and damaged products to their respective departments.
• Take garbage and recycling to the back room to be disposed of.
Skills Used
• Employ Customer Service skills to ensure that the customer leaves the store happy and wanting to keep
shopping with us.
Library Circulation Assistant
Working World Inc - Crystal Lake, IL - August 2014 to November 2014
Issued library cards, which included entering patron information into the computers.
• Checked in/out materials and sorted them by type and classification.
• Maintained library appearance by straitening furniture and reshelving items.
• Arranged items by Library of Congress standards, including DVD's and audiobooks as well as books.
• Handled fines and managed reserves, which were largely textbooks but included geology samples and health
models.
Volunteer
McHenry County Historical Society - June 2013 to August 2013
Worked with the Past Perfect database system
• Created records and notes, and verified the integrity of various inventory of the society.
Volunteer
Internet Public Library - December 2012 to March 2013
Answered reference questions
• Maintained the IPL's Facebook page and Twitter feed
• Provided feedback on reference responses by other volunteers
Server
Northern Illinois University Housing and Dining - DeKalb, IL - September 2009 to December 2010
Responsibilities
• Worked in the deli in Douglas Hall making sandwiches for students, served breakfast one semester and
dinner another semester.
• Helped clean the kitchen and the cafeteria.
2. Skills Used
• Employed Customer Service skills on a daily basis interacting with other students.
EDUCATION
Master of Library and Information Science in Archival Science
Drexel University - Philadelphia, PA
December 2013
Bachelor of Arts in History
Northern Illinois University - DeKalb, IL
December 2010
SKILLS
Customer Service Experience (2 years)
ADDITIONAL INFORMATION
Skills
• Experience with HTML and XML, GIMP, Web Design
• Proficient in Microsoft Word, Mozilla Thunderbird
• Experience with Microsoft Excel, Microsoft PowerPoint
• Experience with organizing and cataloging